Toyota Sienna Complaints

9,048 consumer complaints on file.

#11019141August 23, 2017
AIR BAGS, ELECTRICAL SYSTEM
"TAKATA RECALL" NOTHING HAPPENED YET. I RECEIVED A SETTLEMENT NOTICE BY ADMINISTRATOR "REAR DOOR RECALL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018852August 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EVERETT TOYOTA OF PARIS LOCATED AT: 3235 NE LOOP 286, PARIS, TX 75460, (903) 784-8989, WAS CONTACTED ABOUT THE ISSUE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018835August 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CLASSIC TOYOTA OF TYLER (1717 W SW LOOP 323, TYLER, TX 75701, (903) 303-5289) WAS CONTACTED AND NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016506August 21, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VANDERGRIFF TOYOTA (LOCATED AT 1000 W INTERSTATE 20, ARLINGTON, TX 76017). THE DEALER IS CURRENTLY PREPARING THE REMEDY PART AND STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018664August 21, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018666August 21, 2017
AIR BAGS
TAKATA RECALL - THIS IS A MODIFIED VEHICLE WITH A WHEELCHAIR RAMP. THERE IS NO WAY TO SIT ANYWHERE BUT IN THE FRONT SEATS. PASSENGER SIDE AIRBAG IS AFFECTED AND TO DATE THERE IS NO REMEDY FOR THE AIRBAG. THIS IS A DANGEROUS SITUATION IN USING THIS VEHICLE - WHEN CAN REMEDY BE AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018723August 21, 2017
UNKNOWN OR OTHER
I BOUGHT THIS VAN IN FEB 2017, CHECKED ON THE WEB AND FOUND IT HAS A RECALL INCOMPLETED REGARDING TO THE SLIDING DOORS. WHAT SHOULD I DO ? AND, THERE IS A NOISE INSIDE THE RADIO WHEN I SWITCH ON THE KEY, IT JUST STOPS WHEN I COMPLETLY PULL OUT THE KEY, ANY SUGGESTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016416August 20, 2017
AIR BAGS, ENGINE, UNKNOWN OR OTHER
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016349August 19, 2017
STRUCTURE:BODY
2004-2010 TOYOTA SIENNA POWER SLIDING DOOR CABLE WARRANTY EXTENSION ZTS CABLE ON MY 2007 MODEL BROKE AND RENDERS THE PASSENGER REAR SLIDING DOOR INOPERABLE AND IS NOT FULLY CLOSED. THE CONDITION HAPPENED WHILE LOADING MY 6 CHILDREN INTO THE VEHICLE, LUCKILY MY WIFE WAS ABLE TO CLOSE THE DOOR, WHICH ISN'T FULLY SECURE IN THE CLOSED POSITION . THE ONLY OPERATIONAL PASSENGER DOOR IS ON DRIVER SIDE (STREET SIDE), MY CHILDREN HAVE TO ENTER/EXIT VEHICLE ON BUSY NYC STREET. I CALLED TOYOTA UNDER THE CABLE EXTENSION WARRANTY HOWEVER MY VEHICLE IS 9 MONTHS PAST THE CUTOFF. I CAN NOT AFFORD THE REPAIR BILL THAT COULD EXCEED 2K.. AFTER READING MULTIPLE POSTS ON THE TOYOTA FORUM (HTTPS://WWW.TOYOHEADQUARTERS.COM/THREADS/2004-2010-TOYOTA-SIENNA-POWER-SLIDING-DOOR-CABLE-WARRANTY-EXTENSION-ZTS.186/) THIS APPEARS TO BE HAPPENING TO MULTIPLE VEHICLES EITHER OUTSIDE OF THE WARRANTY EXTENSION OR THEIR VIN DOESN'T QUALIFY THEM. I WORRY FOR THE SAFETY OF MY CHILDREN SINCE THESE CABLES CAN SNAP AT ANYTIME RENDING THE DOOR IN THE OPEN POSITION. IF IN AN ACCIDENT MY PASSENGERS WOULDN'T BE ABLE TO EXIT VEHICLE QUICKLY. I FEEL TOYOTA SHOULD COVER THE REPAIR OF THEIR FAULTY SAFETY EQUIPMENT VIA A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016376August 19, 2017
STRUCTURE:BODY
PASSENGER SIDE POWER SLIDING DOOR NO LONGER WORKS UNDER POWER, MUST BE OPERATED MANUALLY, YET WHEN CLOSING THE POWER SYSTEM ENGAGES AND HELPS WITH LAST FEW INCHES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016099August 18, 2017
POWER TRAIN
AT MY 120,000 SERVICE, THE TOYOTA DEALER TECHNICIAN REPORTED A LEAKING FRONT DIFFERENTIAL. HE SAID IT WOULD TAKE 16 HOURS TO REPAIR. THE TECHNICIAN ALSO MENTIONED THAT HE HAD 3 TOYOTA CARS CURRENTLY IN THE SHOP FOR THE SAME THING. THIS SEEMS BEYOND COINCIDENTAL. CLEARLY, TOYOTA HAS A PROBLEM WITH LEAKING SEALS. THE DIFFICULTY TO FIX THIS PROBLEM TRANSLATED INTO A BILL OF $1,404.60 PLUS $31.79 FOR A RENTAL CAR. THE BILL MAY HAVE BEEN MORE: THE CAR'S RACK AND PINION WAS ALSO LEAKING, SO SOME OF THE LABOR WAS SHARED WITH THAT JOB. THIS AMOUNT SEEMS EXTREME AND EITHER TOYOTA HAS FAULTY SEALS OR, IF THIS IS A "NORMAL" WEAR AND TEAR ITEM AT 120,000 MILES, TOYOTA HAS MADE IT WAY TOO DIFFICULT TO FIX. EITHER WAY, THIS AMOUNT OF EXPENSE IS INORDINATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015946August 17, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
POWER SLIDING DOOR CABLE FAILURE THAT PULLS THE DOOR OPEN. NINE OPENED ABOUT 6 INCHES THEY STOPPED AS IF IT HIT SOMETHING. HAD TO BREAK THE CABLE TO GET DOOR OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016026August 17, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. AFTER USING THE VEHICLE'S POWER SLIDING DOOR FEATURE, THE DOOR WIRES WERE JAMMED ON THE BOLTS IN THE DOOR AND PREVENTED THEM FROM CLOSING. AFTER CUTTING THE WIRE THAT WAS JAMMED ON THE BOLT, THE CONTACT WAS ABLE TO MANUALLY OPEN AND CLOSE THE DOOR. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF HUNTINGTON IN NEW YORK, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015631August 16, 2017
AIR BAGS
TAKATA RECALL: YESTERDAY, AUGUST 15, 2017, I INQUIRED AT KEITH PIERSON TOYOTA ABOUT THE AIRBAG RECALL. I WAS TOLD BY MICHAEL MORSE OF THE SERVICE DEPARTMENT THAT THE PART FOR MY RECALL IS NOT AVAILABLE AND IS STILL BEING MANUFACTURED BY TAKATA. THIS RESPONSE IS NOT ACCEPTABLE FROM TAKATA AND TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015807August 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PUENTE HILLS TOYOTA (17070 GALE AVE, HACIENDA HEIGHTS, CA 91745, (877) 692-4047) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015812August 16, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVERS SIDE SLIDING DOOR OPENED WHILE CAR WAS IN DRIVE AND MOVING. PASSENGER HAD TO MANUALLY CLOSE DOOR. AFTER PUSHING DOOR CLOSED, IT WILL NOT OPEN OR CLOSE MANUALLY NOR ELECTRONICALLY AND THE CABLE IS FRAYED AND BROKEN FREE FROM THE FRONT ANCHOR AND IS HANGING FROM THE VEHICLE. THIS OCCURRED TURNING INTO A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015851August 16, 2017
FUEL/PROPULSION SYSTEM
DEFECTIVE OIL COOLING HOSE RUPTURED SUDDENLY WHEN PARKED, SPILLING OIL IN GROCERY STORE PARKING LOT AND LEAVING THE FAMILY STRANDED. WE HAD TO TOW CAR TO CAPITOL TOYOTA IN SAN JOSE. THE CAR STARTED LEAKING OIL ON THE WAY TO THE GROCERY STORE AS EVIDENCED BY A TRAIL OF OIL LEADING UP TO PARKING LOT. THE CAR HAS NOW BEEN AT CAPITOL TOYOTA SINCE 7/17 (ABOUT 4 WEEKS) WITH NO ETA FOR NEW IMPROVED METAL REPLACEMENT HOSE. THE SERVICE DEPARTMENT AT CAPITOL TOYOTA ADMITTED THIS IS A DESIGN DEFECT. APPARENTLY THE BETTER REPLACEMENT HOSE IS ON NATIONAL BACK ORDER, AGAIN WITH NO ETA, AND SO NO LINE OF SIGHT ON WHEN THE CAR WILL BE FIXED. IN THE MEAN TIME MY WIFE HAS NO CAR TO DRIVE, AND TOYOTA REFUSES TO SUPPLY A LOANER. I HAVE ESCALATED THIS WITH TOYOTA HEAD QUARTERS AND THEY ALSO WILL NOT PROVIDE A LOANER. THIS SITUATION IS VERY FRUSTRATING, AS THE CAR IS AT THE DEALER, AND NO TIMELINE FOR WHEN THE PART WILL COME IN AND REPAIR WILL BE DONE. I HAVE NEVER EXPERIENCED THIS SORT OF SITUATION BEFORE, WITH THE MANY CARS I'VE OWNED IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015328August 15, 2017
STEERING
LOST STEERING ABILITY FROM SOME CAUSE AFTER A LANE CHANGE, ON A HIGHWAY, VEHICLE CONTINUED INTO THE SHOULDER AND WOULD NOT ALLOW CORRECTION INTO THE LANE. POSSIBLE CAUSE IN MY OPINION MAY HAVE BEEN A L. FRONT TIRE BLOW OUT OR A STEERING LINKAGE ISSUE OR POSSIBLY THE STABILITY CONTROL SYSTEM. THE VEHICLE WAS NEW. IF THE TIRE BLEW OUT PRIOR TO THE RESULTING COLLISION, IT WAS EITHER DEFECTIVE OR PICKED UP DEBRIS ON THE HIGHWAY.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11015253August 14, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING BETWEEN 10-35 MPH, THE BRAKES ACTIVATED INDEPENDENTLY AND THE VEHICLE CONTROL SYSTEM ALARM SOUNDED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TOYOTA OF HUNTINGTON BEACH LOCATED AT 18881 BEACH BLVD HUNTINGTON BEACH, CA 92648, 855-661-4272), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 1708143994. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014970August 14, 2017
VEHICLE SPEED CONTROL
HUSBAND PULLED INTO PARKING SPOT IN FRONT OF A STORE, HE WAS COMPLETELY STOPPED IN THE SPOT AND BEFORE HE COULD PUT IN PARK IT SUDDENLY ACCELERATED FULL REV, HOPPED THE CURB AND HIT THE BUILDING. WHILE UP AGAINST THE BUILDING IT WAS STILL IN FULL REV. FINALLY IT STOPPED AND HE BACKED IT BACK OVER THE CURB. VAN WENT ABOUT THREE FEET INTO THE BUILDING. TIRE ON FRONT PASSENGER SIDE WAS FLATTENED. VAN HAS BEEN TOTALED. THANK GOD NO ONE WAS IN FRONT OF OUR VAN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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