Nissan Sentra Complaints

5,975 consumer complaints on file.

#11549553October 12, 2023
STEERING
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his son was driving at an undisclosed speed, the contact stated his son slowed down the vehicle to make a turn. The contact's son stated he heard a loud noise and the tire pressure warning light illuminated. The contact stated his son parked the vehicle and the contact's son noticed that the front passenger side tire was flat. The contact's son replaced the flat tire with the spare tire. The contact's son drove the vehicle to a local tire shop and purchased a replacement tire. The contact stated that three days later, while the contact's son was driving, the tie rod fractured. The vehicle was taken to the dealer. The vehicle was diagnosed with a fractured tie rod. The tie rod needs replaced. The dealer confirmed that parts were not yet available. The dealer informed the contact that the recall repair did not apply because the driver had to come in contact with a pothole or a curb to cause the damage. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 18,500. VIN Tool Confirms Parts Not Available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549597October 12, 2023
POWER TRAIN, UNKNOWN OR OTHER
On 4/29/2003 I had taken my car in for an oil change soon after leaving my car began to come to a stop I attempted to drive my car would hardly move fortunately I was able to make it back to the Valvoline oil change to have them tell me if my oil change was any way responsible after being given a reasonable explanation I was instructed to try and make it to a nearby auto zone i did they did a quick diagnostic I was told it was the pressure solenoid over the next week i reached out to any and everybody i even called Nissan headquarters spoke with someone that said I might qualify for a goodwill assist program, but I had to have the dealership perform a diagnostic testing I did, and found out i needed a transmission i had been driving with a faulty transmission, i am sometimes responsible for my mom to her doctor's appointment I was attempting to turn at a red light had enough time to turn car stalled in traffic which left me stuck in the middle of on coming traffic was finally able to avoid being broadsided my mom would surely have been hurt or worst no indication of having problem until it happened im sure their are others with similar issues im well aware car manufacturers will not have recall on anything that interferes with profit [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549679October 12, 2023
ENGINE, SERVICE BRAKES
The car experienced sudden lack of power in the middle gears and was unable to accelerate. At the same time it displayed the sliding car icon indicating a brake issue. It came and went for a couple of weeks and then just would not pick up speed in the middle gears. The car is a 6 speed manual. The code thrown was for a manifold control valve failure. We could not get Nissan to schedule a repair so we took it to an independent who had to replace the entire manifold as no service parts were otherwise available. They could find no reason for the sliding car icon to have kept coming on. Even after the manifold replacement it continues to do so at random times. It causes concern over the brakes which is disconcerting at the least. The sudden loss of acceleration while the problem was going on also caused a few scary moments. Nissan was contacted and declined to reimburse us nor did they offer to check the car. This car has been serviced by the dealer exclusively except for the manifold replacement and the service schedule was adhered to. It is a 2017 model and now has under 45,000 miles. It had about 41,000 when the problem occurred. No reason for such an early failure. It is a relatively rare model so no information was available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549282October 10, 2023
STEERING
My car was taken to Nissan dealership three times and I was told it was safe to drive as they felt it was the recall for tie rod ends that have not been released for replacement at this time. I continued to have issues but was waiting to have tie rod ends replaced. I was turning into my driveway at a low rate of speed when I felt and heard a pop in my front end. After the pop I could move my steering wheel to either side approximately three inches and hear and feel the front end pop. The car is presently at Gateway Nissan in Greeneville TN. I am getting a run around from Nissan at this time as to wether they will pay for the car to be fixed or not. Gateway Nissan has inspected the car and diagnosed the failure of the steering rack. The attached video shows the third time the vibration occurred and the sound is the vibration which did not stop until the car stopped. I was sent out being told it was perfectly safe to drive. This occurred on Sept, 13, 2023 while car was still under warranty. Their phone number is 423-639-5151
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548994October 9, 2023
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicles will slams on brakes as if it is trying to avoid something in front of the vehicle. This has randomly happened several times at different driving speeds. This has been reported to dealership with no resolution because they cannot duplicate. In addition, I have had the same serious recall involving the Tie Rod for my vehicle and there is no resolution. The dealership will tell you how serious the issue is and that there is stop sale on these vehicles to entice you to trade in the vehicle instead of trying to make it right with the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548915October 8, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
Nine statements: 1. The radio in the car is failing. It comes on and immediately turns off. 2. The radio showed the rear image and sensors upon reverse. Now neither of those works. It could cause a rear impact upon parking or a person quickly crossing behind the car. 3. The problem has been reported to the dealer, documented, and confirmed by the Nissan Dealer on [XXX] at Nissan Servicing Dept - 1919 Central Park Avenue, Yonkers, NY 10710. The attendant who I worked with was Daniel Ramroop and confirmed situation @ 1pm EST. 4. No, the vehicle was not in an accident so there is no police, insurance, or other representative report. 5. There were no warning lamps, messages or other symptoms of the problem prior to the failure 6. About a year and brought it in for checking last week when I received the recall notice to bring the car in for curing the recall. The service department said that if electrical issues related to the stop lamp switch recall caused the failure, that they could look at both the same time. 7. In their review, they stated that it was not caused by the stop lamp and do not have an explanation for why the radio failed. 8. I have attached the work order and the review of the rear camera, radio, and rear sensors 9. There were 26 NHTSA complaints as of March 2023 exist for the Nissan’s electrical issues concerning the radio but no recall or known repair is associated with the radio. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548740October 6, 2023
POWER TRAIN
The CVT transmission sputters and stalls movement at start-up causing danger of being rear ended at the start-up of traffic control lights and during turns. The car starts to move at a light and then stalls and will not continue to accelerate, slowing down in the middle of getting up to speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548491October 5, 2023
POWER TRAIN
The contact owns a 2018 Nissan Sentra. The contact stated that while his daughter was driving at slow speeds, the radar sensor caused the vehicle to stop without incidence. The contact stated that the wheels locked up. The wheels unlocked and the driver was able to pull off the roadway. The Forward Collision Avoidance warning light was illuminated and turned on and off. The contact purchased the replacement radar sensor. The vehicle was towed to the local dealer, where the radar sensor was programmed and calibrated, and the vehicle was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact there was no warranty coverage on the vehicle. No assistance was provided. The failure mileage was approximately 107,000. The Vin was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548077October 3, 2023
ELECTRICAL SYSTEM
The door locks simultaneously stopped working on the vehicle at the same time. The key fob chimes and the lights flash on the car but nothing happens with the door locks. The fuses all check out and you hear a sound when pushing the lock and unlock button but nothing happens. Faulty actuators seem to be a recurring problem with Nissan that I am hearing from other Sentra owners. This definitely presents a safety hazard because I have to manually lock all doors when I get out of the car. Also, in the event of an emergency I can not enter the car unless I undo the key fob and use the key to unlock it manually. I would hate for something to happen to me or my family while waiting to get in the car with how high crime has gotten with car thefts, car vandalism, and carjackings. Something needs to be done to remedy this problem for all Nissan owners to ensure our safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547839October 2, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2000 Nissan Sentra. The contact stated on several occasions while attempting to start the vehicle in the morning, the vehicle failed to start. The contact stated that the engine failed to turn over however, the vehicle was able to be started closer to the afternoon. The check engine warning light illuminated along with the “Service Engine Soon” message displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the crank position sensor had failed and needed to be replaced. The contact was then informed of NHTSA Campaign Number: 01V357000 (Engine and Engine Cooling). Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The contact was able restart the vehicle. The vehicle was not repaired. An undisclosed dealer was notified of the failure and confirmed that the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547253September 29, 2023
UNKNOWN OR OTHER
Transmission suddenly went out while driving on a busy road after no prior issues and left me stranded. After that, it completely locked up and won’t even roll in neutral. Car was only 9 years old, 93,500 miles. Per mechanic it needs to be replaced and has seen other young Nissan transmissions with the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547241September 28, 2023
POWER TRAIN, SUSPENSION, WHEELS
Catastrophic failure today. Car was towed with special tow truck to dealer after hours. Will know more tomorrow. While driving Passenger right front tire: upper tie rod broke, lower control arm broke, trans-axel broke, smoke came out of hood. Right before this happened the car experienced a shimmy in the steering wheel and to keep car driving straight I had hold steering wheel at angle to the right (40mph). Next the anti-lock brakes engaged then disengaged. Four or so miles later I got a dashboard warning that had “malfunction” on almost every system (all amber lights). I pulled over at gas station immediately called dealer and was advised to bring in it ASAP. I put the car in reverse attempted to back out of parking spot, got 4 feet out and a horrible clanking/popping noise happened maybe 3 times and smoke came from engine compartment. I tried to put car back in gear to pull back into parking spot - but car would not move forward or backward. Got out and visual inspection showed front right tire had torn away from car and was hanging and car body was sitting imbedded into tire causing a dent in the panel. First tow truck driver said damage was so bad, they had to call a different kind of tow truck. Car then towed to dealer tonight after hours. Don’t know full extent of damage yet, tow truck driver thought transmission damaged when axel pulled away. What happened preceding this: I had just got off I-95 after a 7 hour drive from Myrtle Beach. Was 2-3 miles off freeway when this happed. Had it happed just a few minutes earlier, it would have happened on freeway at 70mph. There would likely have been multiple fatalities. Dealer replaced both left and right trans axels within last 2 months a week apart (car was making clunking sound). Tie rods inspected (told they were fine). Ten days ago clunking again (sounded like it was coming from engine compartment near center console.) took back to dealer they inspected it, changed oil and could not duplicate noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547092September 28, 2023
POWER TRAIN
The contact owns a 2016 Nissan Sentra. The contact stated that while his wife was driving at an undisclosed speed, the vehicle hesitated before losing motive power and failed to exceed 20 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547043September 28, 2023
SEAT BELTS:CRITICAL FASTENERS, SEAT BELTS, STEERING
The contact owned a 2021 Nissan Sentra. The contact stated that while his wife was driving at approximately 60 mph, the vehicle began to slide, hydroplane, and crash into a cement ditch drain. There were no warning lights illuminated. The passenger side seat belt failed to lock completely, and the occupant was thrown around in the vehicle. The occupant who was occupying the passenger side front seat was taken to the hospital, and it was confirmed that he sustained right elbow and air bag burns and lower intestines injuries. The air bag was deployed. A police report was filed. The vehicle was towed to a tow lot. The contact called the local dealer. The vehicle was taken to the local dealer, who test-drove the vehicle prior to the failure, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V581000 (steering). The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 43,177.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11546933September 27, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL, SERVICE BRAKES
This warning light has been present since I test drove this car in March 2023. The dealership stated if I purchased the vehicle they would fix the issue before I took delivery after purchasing the vehicle in March 2023 the warring light came on several times within hours of picking up the vehicle. I took the vehicle back to the dealer at least twice within a week or so to have them fix the issue, finally the service department at McGee took the car to Mastria Nissan. Mastria is a certified Nissan dealer. Mastria fixed the issue by re-calibrating the sensor in the front bumper that governs the Automatic Braking System (AEB). This sensor also controls the cruise control system as well. Mastria Nissan fixed the sensor on or around May 12, 2023. It is now September 2023 and this same sensor, same warning light and same error code is coming on continuously every time I drive the vehicle. That is less than 4 months of driving. I have checked around the sensor. There are no obstructions around the sensor. There is no dirt or corrosion around the sensor and it is extremely affixed to its mounting bracket. There is no logical reason for this sensor to be failing within less than 4 months of driving. This is a poor and shoddy design malfunction on Nissan’s part. This defective equipment installed on my 2019 Nissan Sentra is a serious safety concern. If this sensor stops working or malfunctions while driving, this could cause a loss of control while on the road. As this sensor governs the AED system this could cause a loss of control while on the road or worse. I could end up driving off the road uncontrolled. It could also result in a collision with another vehicle on the road. This safety issue needs to be fixed by Nissan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546567September 26, 2023
POWER TRAIN
My car was shutting down while driving and over heating happened several times but the last time it over heated it was smoking and my fluids were boiling and I had to get a new coolant fan module and I’ve contacted Nissan and they said they will not cover my expense.I have had nothing but problems since I purchased the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546566September 26, 2023
STEERING
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546361September 25, 2023
STEERING
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V5815000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546438September 25, 2023
STEERING
The contact's fiancée owns a 2022 Nissan Sentra. The contact stated while driving at various speeds and turning the steering wheel, the front end of the vehicle made an abnormal clicking sound. The contact stated that the failure had been recurring increasingly, and the front end of the vehicle was making an abnormally loud knocking sound while turning the steering wheel. The contact became aware of that the VIN was included in NHTSA Campaign Number: 23V581000 (Steering), which he related to the failure; however, the part to do the recall repair was not yet available. The dealer was notified of the failure and informed the contact that he would be charged a fee for a diagnostic test. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to stop driving the vehicle and to obtain a rental vehicle. The failure mileage was approximately 20,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546362September 25, 2023
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
The electronic steering control unit stops working while driving. This is dangerous and a known problem. The parts are on back order because all available supply in US is depleted. Also the front sensors for safety turn off in the rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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