Nissan Sentra Complaints

5,975 consumer complaints on file.

#11546055September 22, 2023
EXTERIOR LIGHTING, VISIBILITY/WIPER
When headlights are set to automatic they do not come on when running the wipers. The only way to get them on when raining is to manually select them. The owners manual states that they should turn own automatically with wipers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545989September 22, 2023
STEERING
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545466September 19, 2023
STEERING:LINKAGES:TIE ROD ASSEMBLY
The contact owns a 2020 Nissan Sentra. The contact stated that while driving at various speeds, the front passenger's side wheel was wobbling excessively. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the tie rods needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed that the inner tie rod was out of the boot. The vehicle was not repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V581000 (Steering). The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545289September 18, 2023
POWER TRAIN
Was driving and I stopped at a stop sign. When it was time to go I stepped to accelerate and it wouldn’t accelerate like it needed to almost causing the car behind me to crash into me. I took it to 3 different shops and they all said the same thing. The year and make all had transmission issues because they were no good and there is a law suit pending now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545214September 18, 2023
ENGINE, SERVICE BRAKES, STEERING
I am writing to file a formal complaint against Koeppel Nissan regarding their refusal to service my vehicle for a factory safety recall (tie rod replacement) and additional services upon request such as; clogged drain(water inside car doors), wheel alignment, evaporator core leakage( water on back seat floor), tire rotation, water in spare wheel well & front door check strap repair. I believe it is imperative to bring this matter to your attention, as it poses a significant risk to public safety and may be in violation of the applicable regulations and guidelines. On September 18, 2023, I visited Koeppel Nissan in Jackson Heights Queens, NY for my scheduled appointment in order to address a safety recall on my vehicle. However, to my astonishment, the dealership's service department declined to service my vehicle, citing reasons that were neither reasonable nor justifiable. Upon explaining that I was being rushed due to time constraints and poorly serviced in the past, the dealership's staff in question displayed a dismissive and unprofessional attitude towards my concerns. Despite my insistence on the urgency of the safety recall, regrettably, the situation escalated to a point where I was asked to leave the premises without having my car serviced. Subsequently, I have preferably decided to no longer do business with this dealership in regards to servicing my vehicle and I wish to seek other alternative solutions at another car dealership location. It is my understanding that as a registered dealership, Koeppel Nissan has an obligation to promptly and adequately address safety recalls on the vehicles they have sold. This obligation is not only a matter of legal compliance but also a moral responsibility to ensure the safety and well-being of their customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544364September 13, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Mass air flow sensor. The check engine light comes on. It’s a safety hazard because the car does not have the power to accelerate so very dangerous when trying to cross intersection driving on The road is dangerous. This mass air flow sensor part is not a maintenance/ regular service. This is the second time I’m having this issue within 14 months. I had it replaced Aug 2022 and now dealership is say I need a new one AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543744September 11, 2023
POWER TRAIN
I just bought a 2015 Nissan Sentra. I have gotten 2 error codes P0101 Camshaft Position Sensor Circuit Malfunction and C1130 Engine Signal 1 two times in a span of 4 months. Based on my research, the 'C' error code only occurs because of the 'P' error code, meaning once I resolve the 'P' code then the 'C' code will resolve. In both instances my report, that I got from Autozone, suggested to replace my Mass Air Flow Sensor(MAFS). The first time it occurred I bought a brand new MAFS from Autozone and installed it in my car using YouTubes help. After it was installed, I had a mechanic reprogram my cars computer. The mechanic's exact words were that he "relearned the throttle body values". I did this because he advised me to just to be safe. My check engine light came on recently and when I got the codes read at Autozone it was telling me the EXACT same codes as last time. This is four months later from when I installed the brand new MAFS in my car so I highly doubt it is the MAFS that is the problem. In my attached pictures, there is another code regarding my transmission that is unrelated to this issue so please ignore it, I'm getting it fixed on my own. I did research online and found that this exact same issue with the 2 error codes I am having is a very common issue with Nissan Sentras in general. Please help and force Nissan to resolve this ongoing issue that MANY people are having.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543762September 11, 2023
ENGINE, POWER TRAIN
The CVT has failed in my car causing multiple issues with jerking, shaking, stuttering. When i was making a left turn, my car hesitated and almost caused an accident because I didnt have the power to pull out when I should have. Now the repair is being quoted over $5k because they are saying I need an all new transmission. No warning lamps, messages have been indicated on my dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543835September 11, 2023
STEERING:LINKAGES:TIE ROD ASSEMBLY
The contact owns a 2021 Nissan Sentra. The contact stated while driving 30 MPH and pulling out of a parking lot on a leveled road surface, the vehicle hit a pothole, and upon attempting to make a turn, the vehicle made a popping sound and the front passenger's side wheel seized. The contact was able to pull to the side of the road. The contact stated that while a bystander was inspecting the front passenger's side wheel, a piece of the tie rod fell onto the ground. The vehicle was towed to an independent mechanic, where it was diagnosed that the tie rod had fractured. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The dealer and a second dealer, Kraft Nissan (3277 Mahan Dr, Tallahassee, FL 32308) were contacted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 69,661.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543775September 11, 2023
STEERING
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the steering wheel started to shake. The power steering warning light and the collision warning light was illuminated. The vehicle was taken to the dealer however, the contact had not yet been informed of the diagnostic result. The contact was informed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The contact was provided a case number. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543543September 9, 2023
ELECTRICAL SYSTEM
MY PUSH BUTTON START IS MALFUNCTIONING. WHEN I PUSH THE BUTTON, WHILE MY FOOT IS ON THE BRAKE, ALL THE DASH LIGHTS COME ON BUT CAR DOESN'T START. I HAVE TO PUSH THE START BUTTON AGAIN TO GET THE CAR TO START. A COUPLE OF TIMES LAST WEEK THE CAR TURNED OVER ONCE BUT DIDN'T START. SOMETIMES THE CAR STARTS RIGHT UP THE FIRST TIME I PUSH THE START BUTTON, BUT MOST OF THE TIME I HAVE TO PUSH IT TWICE. BASICALLY, IT IS AN INTERMITTENT PROBLEM. I HAVE RESEARCHED THIS PROBLEM ONLINE AND IT APPEARS TO BE A COMMON PROBLEM. IT SEEMS TO ME THAT THERE SHOULD BE SOME TYPE OF RECALL. THIS PROBLEM BEGAN SHORTLY AFTER I PURCHASED MY CAR IN MARCH OR APRIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543192September 7, 2023
POWER TRAIN
The contact owns a 2013 Nissan Sentra. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. On several occasions while driving on the highway, the vehicle failed to exceed 30 MPH. Additionally, while driving up an incline, the RPM revved to high however, the vehicle failed to properly respond. The vehicle was taken to the local dealer who determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542454September 4, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, POWER TRAIN
i have reported this before with no resolution. the vehicle that financed (2019 Nissan Sentra SV) ALWAYS slows down during acceleration causing the car to jerk myself and passenger(s) forward and the car to make grinding sounds and would only allow continued driving after the car decelerated when there was NO vehicle in the front vicinity of the car. The transmission is at present in need of replacement and the Nissan manufacturer is saying I am responsible for fixing it with a cost of $2600.00 with less than 100k This should not be an expense that I have to pay when I reported this issue months ago and several owner/operators of this car are having the same as me problem!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542463September 4, 2023
STRUCTURE:BODY, SEAT BELTS, SEATS
My driver door opens while i'm driving, the first time it happened in feb 2023 had i not have my seatbelt on I would have fell out of car. It has happened severals more times, it feels like the lock or the pin is not engaging. Now my front passenger door is starting as well. I contacted Nissan Consumer affairs the woman was arrogant with No concern over my safety, maybe it's a defective door or lock or something and the mgr [XXX] said nissan can't help me, I asked a question if this fell under the NJ lemon law and she said no. I also complained that a dealer will not fix my stop light recall PM971 -21V-135 They put me on a waiting list 1 yr ago, I merely asked if this caused an accident what would happen? She sent me an email stating this I should have my attorney contact them. I never even mentioned an attorney and when I asked for the transcript of our conversation she said she cannot release it to me, I asked if she had one and she said yes.. Why wouldn't they release a convo I had with them, can it be used against them? My Life is Not there concern, I have had nissans for over 40 years with no issues, i have an issue now and they merely shrugged it off. I would like help regarding these matters as Nissan refuses to help with the safety of my being and to save a buck!! Please contact me asap the doors are a major concern INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542426September 3, 2023
LANE DEPARTURE: WARNING
Collision mitigation goes off all the time in the rain when it’s reflecting, the brake light of the car in front of me on the road which caused my car to slam on the brakes because it automatic emergency brake
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542101September 1, 2023
ENGINE, POWER TRAIN
My transmission has went out 3 or 4 times now. Nissan has replaced it and the same issue keeps occurring. I was driving in the middle of the intersection and my car just stopped. I had to have people help me push my car out of the way. Nobody would stop and almost hit me and the people helping. There were no warning lights that came on. My car jerked then my car would not increase speed. It would just rev really high then not move
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542185September 1, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
When I use my air conditioning my car over heats and blows hot air out ,the gas gauge says I have gas and then ran out of gas 3 times when it said I had 120 miles left the rpm’s go crazy feels like it’s skipping gears I’ve had nothing but problems since I got the car and I got it to feel safe and I do not at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541706August 30, 2023
STEERING
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle started shuddering and there was an abnormal thumping sound coming from the floorboard. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the inner tie rod had failed and needed to be replaced. The vehicle was not repaired. The mechanic determined that the failure was related to NHTSA Campaign Number: 23V581000 (Steering) and referred the contact to the dealer for the recall repair. The vehicle was towed to the dealer, where an unknown diagnostic was made. The vehicle was then towed to a second dealer, where it remained for diagnostic testing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541710August 30, 2023
STEERING
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541259August 28, 2023
ELECTRICAL SYSTEM
Battery drained overnight after a day of normal use. Upon trying to start the vehicle, there is a message that states the key is not present and to get it near the push-button. After multiple attempts, the battery was checked with a voltmeter, the battery was bellow 9-volts. The vehicle had to be jump started and taken to the dealer. Battery was replaced, the report says the electrical system is in order and that was only a faulty battery
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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