Nissan Rogue Complaints

7,429 consumer complaints on file.

#11652559April 3, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER
I entered the 2023 Nissan Rogue around [XXX] on St. Simons Island GA, on [XXX] with my granddaughter. Upon shutting the doors, the rear hatchback window exploded into pieces and blew out. I had not left the parking place or cranked the car. The glass pieces were all over the road and on the inside of my car. The police were called and a report was filed. How was my safety put at risk? Besides being shocked and traumatized at what sounded like a gunshot, I am now concerned about driving this car again with a new rear window because I fear it could happen again at any time. I am also suffering from a form of PTSD with super loud noise. (I jumped off my yoga mat when someone dropped a metal cup that made a very loud noise during our practice.) I asked the dealership why it happened and I called the Nissan Customer Service Center and have yet to find out why this has happened. My own research has indicated that this problem has occurred in many 2023 Nissan Rogues. The car was inspected by the police and they saw no foul play. The dealership currently has the car and is currently waiting on a new rear hatch window and it will be replaced at no cost after I strongly urged that this car was under warranty and this appears to be a defect (although the dealership doesn't agree). No -- the problem has not been reproduced at the dealership since it does not involve a mechanical part. I contacted the Georgia Attorney General's Consumer Protection Division (CPD) to try to make a Lemon Law Report and the advisor I spoke to indicated that the problem had to occur more than once. Therefore I was unsuccessful in filing that report on April 2, 2025. Since the car had not been turned on, there were no warning lamps, messages or other symptoms that the rear window was about to blow out. Again, this happened all on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652368April 2, 2025
POWER TRAIN
The contact owns a 2015 Nissan Rogue. The contact stated while attempting to accelerate from a complete stop, the vehicle failed to respond, almost causing the contact to be rear-ended by other vehicles. The contact stated that the vehicle responded as needed after depressing the accelerator pedal several times. The transmission warning light was illuminated. The contact stated that a handheld scanner was used and diagnostic trouble code: P0187 was retrieved. The vehicle was taken to the dealer, and the contact was informed that the transmission needed to be replaced; however, the vehicle was not diagnosed or repaired. The vehicle was then taken to a transmission specialist, where an estimated fee for the repair was provided, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652277April 2, 2025
ENGINE, POWER TRAIN
Vehicle (NISSAN ROUGE 2024) which is part of our more than 100 fleet vehicles which has a problem with this warning: "Engine Malfunction Power reduced Service now" and suddenly stops in the road or freeway that poses safety concern of our drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652099April 1, 2025
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have a 2013 Nissan Rouge. If the car is outside, every time it rains, it floods the driver's side. Which eventually resulted in some electrical malfunction and the driver's side airbag malfunction light. Last year, I noticed that I kept the car outside and not in the garage. I found there is a recall on that. The same issue. But when I called Nissan, they told me that my particular car was not included in that recall. Even when the issue is the same? I am not sure why and to whom to complain. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652194April 1, 2025
ENGINE, FUEL/PROPULSION SYSTEM
There is an intermittent smell of gas/exhaust fumes in the cabin since purchasing the car. Nissan says there is no issue and offers no fix but I have never owned a car that had this type of smell in the cabin unless there was something wrong. The smell can be so bad as to cause nausea and headaches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651595March 30, 2025
FUEL/PROPULSION SYSTEM
After parking in my Rogue in the garage there is a very strong odor of gasoline which doesn't dissapate, even the next day. I have taken to 2 different Nissan dealers and it still persists.I'm afraid the gas odors will ignite my garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651286March 28, 2025
AIR BAGS, VEHICLE SPEED CONTROL
The contact owns a 2016 Nissan Rogue. The contact stated that while parking the vehicle at 2 MPH, the vehicle suddenly accelerated forward. The vehicle jumped the curb, embankment, bushes, and crashed into the building in front. Parts of the vehicle caught onto the bushes, holding the vehicle while still crashing into the building. The air bags did not deploy. The police were not contacted. No police report. There were no injuries. The vehicle was damaged on the front end. The contact received assistance pushing the vehicle back into the parking space. The vehicle was towed to the dealer, who was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The approximate failure mileage was 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11651407March 28, 2025
POWER TRAIN
Transmission failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651088March 27, 2025
ENGINE, SERVICE BRAKES
Auto was parked in driveway, facing garage (door opened). When I turned on ignition to place car in garage it accelerated without warning. My hard braking had no effect and car went through garage knocking out the back wall and a large portion of cement block foundation.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11650956March 27, 2025
TIRES
I was sold dry rotted tires (235/60/R18/103H), on Sunday, March 23, 2025. I noticed hazardous condition while driving on Freeway under the speed limit where tires were making very loud grinding/riveting sound and I couldn't drive a normal freeway speed, on March 25, 2025. The front driver tire was sold to me damaged where it doesn't properly hold the required air to operate my vehicle safely at 16 psi. I proceeded to get tires inspected at Walmart where I was alerted that it wasn't safe to drive the vehicle due to the conditions of the tires. I contacted business and asked to speak with manager at the location wo didn't offer any solution to rectify this selling of dry rotted hazardous tires. I was simply told to provide a copy of inspection report and my receipt with no resolution to this date where my vehicle hasn't been moved due to the hazardous condition of the tires that affect my safety.; and is a deceptive business practice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650863March 26, 2025
ENGINE, POWER TRAIN
The contact owns a 2017 Nissan Rogue. The contact stated while driving at undisclosed speeds, the vehicle lost automotive power. The check engine warning light was illuminated. The vehicle was scanned with an OBD2 scanner with a transmission sensor failure. In addition, several days later, while driving at an undisclosed speed, the vehicle lost automotive power. The contact pulled over to the shoulder of the road, where an independent mechanic arrived at the scene and diagnosed the vehicle. The contact was informed that the transmission needed to be replaced. The vehicle was towed to a local garage. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650556March 25, 2025
EXTERIOR LIGHTING
I reported my steamed up headlight assemblies to NISSAN while performing oil change and tire rotations early on after my purchase which was 12302016 so end of year model clearance. The moisture in the headlamp affected night visibility. Felt safety concern but told the small weep hole was part of the product design. Why would any manufacturer put a weep hole on the headlamp if it is sealed w/ gaskets & engine compartment assembly sealed w/ gaskets at bulb/wiring harness? While driving in snow/rain, dirty water enters the assembly causing the temporary fogging affecting vision, especially after a warm day and moisture trying to escape via evaporation. ONLY PURE WATER CAN EVER EVAPORATE & DEBRIS DIRT left behind is impossible for owner to clean as this is CLOSED HEADLIGHT ASSEMBLY. Other complaint within a few years of ownership was the oxidation of the poor quality plastic used on the headlight assembly. I BOUGHT A CAR COVER to reduce sun damage once I had issues since this affects safety/driving visibility. I cannot drive w/ HIGH BEAMS in a CITY. I only have 55K miles as I have other vehicles that I drive & am very disappointed as I must now replace the entire two headlight assemblies BUT DO NOT WANT ANY OEM PRODUCT as I see their product as DEFFECTIVE and POOR DESIGN. MAJOR SAFETY CONCERN WITH VISIBILITY WHEN USING HEADLIGHTS which is OK if on due to rain during the daytime BUT NIGHT TIME VISIBILITY is TERRIBLE. Reported finally up the chain at NISSAN but want to report to your safety division. I cannot believe they were able to get away with this design FLAW & dismiss our concerns over safety for years. Told $2,000 for them to replace but I don't want their DEFECTIVE HEADLIGHT ASSEMBLIES so now forced to research and purchase elsewhere with NO WEEP HOLE. All headlamps should be factory sealed and whoever thought this was a way to avoid issues with poorly manufactured and sealed headlight steam complaints just made situation worse!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650091March 24, 2025
STEERING, ELECTRICAL SYSTEM
The power steering failed while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650168March 24, 2025
AIR BAGS
The airbag light has been illuminated. Checked the wiring under the seats & is not loose. This issue has been recalled for other VINs but Nissan is neglecting to expand to all cars with the problem! This is a huge safety risk & needs to be recalled!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650360March 24, 2025
AIR BAGS
Airbag warning lights consistently flashing on and off. I was told it was a seat belt sensor or issue. Safety related. I know you have other rogues are on the recall list fir this same year however mine does not come up. This us so frustrating as to the rates your dealerships charge. Please advise on the highly safety issue. I want to feel safe in my suv again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650249March 24, 2025
BACK OVER PREVENTION, EQUIPMENT
The contact owns a 2024 Nissan Rogue. The contact stated that while attempting to start the vehicle, the infotainment system failed to display an image while shifted into reverse. Additionally, the instrument cluster was inoperable. The vehicle was taken to the dealer, and the contact was informed that the technician needed to see the failure before the vehicle could be repaired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that a diagnostic test was needed and would be an out-of-pocket expense. The contact related the failure to NHTSA Campaign Number: 24V748000 (BACK OVER PREVENTION, EQUIPMENT); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,474.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649811March 21, 2025
SERVICE BRAKES
My caliper fell off about a month after purchasing. I acknowledge it was a used vehicle but it was a known problem in the past which I was told was fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649730March 21, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the RPM increased quickly, but failed to maintain automotive power. The contact stated that the message "CVT fault service immediately" was displayed. The CVT warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the CVT and electronic oil pump. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 7,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649395March 20, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Nissan Rogue. The contact stated that water was leaking into the vehicle and causing the carpet to become wet. The contact stated that the passenger’s side front and rear carpets were wet, and the driver's side carpet was wet occasionally. The contact stated that the water was causing a short circuit with several unknown warning lights to be illuminated. The contact was unable to move the vehicle. The contact stated that the vehicle was towed to a dealer who diagnosed the vehicle and determined that the ADAS control unit was corroded and needed to be replaced. The vehicle was not repaired. The contact stated that the water intrusion had occurred for several years prior to the failure. The contact stated that other repairs were completed due to water intrusion. The contact had researched online and related the failure to NHTSA Campaign Number: 22V875000 (Electrical System); however, the vehicle was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649260March 19, 2025
ELECTRICAL SYSTEM
Upon my husband going to start the vehicle in the morning, he smelled an electrical fire. The door was locked which was odd so he attempted to use the key fob to unlock and it did not work. He went around to the passenger side door and it opened. To his surprise the interior of the vehicle smelled very strongly of smoke and the windows were black. He was able to get the drivers side door open to realize that the left side of the dash was completely melted along with the fuse box, hood latch, the door, the floor mat, the carpet, the headliner and everything on that side was burned/melted. The heat from the fire shattered the windshield. The vehicle was driven the day prior with no inclination of any problems and was parked in the driveway for the night. A phone call was made to Nissan and a case number was provided.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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