Nissan Murano Complaints

5,967 consumer complaints on file.

#10343736July 17, 2010
LATCHES/LOCKS/LINKAGES
FAILURE OF ONE OR MORE DOOR LOCKS TO RESPOND TO ELECTRIC LOCK BUTTON OR INTELLIGENT KEY. INTERMITTENT AT FIRST, BUT THEN TWO DOORS FINALLY CEASED RESPONDING. REPLACEMENT OF ACTUATOR REQUIRED. RESEARCH CONDUCTED ONLINE INDICATES THAT MALFUNCTION OF DOORLOCKS WITHIN THE FIRST 5 YEARS OF A NISSAN VEHICLE'S LIFE IS COMMON. IN ADDITION, IT WAS DISCOVERED THAT A LOCAL DEALERSHIP MAINTAINS AN INVENTORY OF REPLACEMENT ACTUATORS FOR ALTIMAS. FORTUNATELY I HAVEN'T REQUIRED IMMEDIATE RESPONSE OF THE DOOR LOCKS TO PROTECT MY FAMILY IN AN EMERGENCY, HOWEVER, IT IS NOT OUT OF THE REALM OF POSSIBILITIES. THEREFORE, I HAVE BEEN REPLACING ACTUATORS IN EACH DOOR AS THEY FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343733July 17, 2010
LATCHES/LOCKS/LINKAGES
THE DOORS DO NOT UNLOCK BY ANY ELECTRONIC SIGNAL FROM THE PANEL OR HAND HELD DEVICE, MAKING THE MATTER WORSE FOR THE BACK DOOR WHICH CAN'T BE UNLOCKED PERIOD. SINCE THERE IS NO MANUAL OVERRIDE TO OPEN THE BACK DOOR, THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE REPAIRED AND REDESIGNED BY NISSAN AS THE RESPONSIBLE PRODUCER OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343563July 16, 2010
LATCHES/LOCKS/LINKAGES
THE DOOR LOCK ACTUATORS ARE NOT WORKING ON MY 2005 NISSAN MURANO. I CAN OPEN THE TRUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343435July 15, 2010
SEATS
I HAVE A 2005 NISSAN MURANO. THE BRACKET WELD UNDER THE DRIVE SEAT WAS SNAPPED SUDDENLY. THE DRIVE SEAT IS LOPSIDED TO THE LEFT WHILE DRIVING. I HAVE TO INSERT SOME WOOD BLOCKS UNDERNEATH THE SEAT TO KEEP IT LEVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343545July 15, 2010
VISIBILITY
I OWN A 2006 NISSAN MURANO. RECENTLY, MY DRIVER'S SIDE SUN VISOR WILL NOT HOLD A DOWNWARD ADJUSTMENT. IT STAYS (FOR NOW) IN THE UPWARD POSITION BUT WHEN I PUT IT DOWN TO BLOCK THE SUN IT DANGLES, IS THE BEST WAY I CAN DESCRIBE IT. I HAVE TO USE ONE HAND TO HOLD IT IN THE POSITION NEEDED TO BLOCK THE SUN. IT IS EITHER ALL THE WAY UP OR ALL THE WAY DOWN, NO POSITION IN BETWEEN. THIS IS A SAFETY HAZARD FOR TWO REASONS. TAKING ONE HAND OFF THE STEERING WHEEL IS A BIG SAFETY HAZARD AND NOT USING THE VISOR WHEN I HAVE TO USE TWO HANDS ON THE WHEEL IS BLINDING. IF A CAR, PERSON OR ANIMAL SHOULD MOVE INTO MY PATH I WOULD HAVE DIFFICULTY SEEING THEM WITHOUT THE VISOR DOWN. I LIVE IN THE MOUNTAINS AND DRIVING UP THE HILL HOME IS VERY DIFFICULT WHEN DRIVING INTO THE SUN. IT IS GETTING WEAKER WHEN HOLDING THE UPWARD POSITION, IT WILL GET TO THE POINT THAT IT WILL NOT STAY UP AT ALL. WHEN I ASKED THE NISSAN DEALER ABOUT REPAIRING IT I WAS GIVEN A PRICE OF $450.00 JUST FOR THE PART NOT INCLUDING LABOR. I HAVE AN EXTENDED WARRANTY ON MY CAR AND FEEL NISSAN SHOULD BE COVERING THIS UNDER WARRANTY BECAUSE OF THE SAFETY HAZARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343134July 14, 2010
SEATS
I RECENTLY PURCHASED A 2006 NISSAN MURANO SL.THE DRIVE SEAT FRAME I S BROKEN. WHENEVER I TAKE A TURN THE SEAT LIFTS AS THE FRAME IS BROKEN. I COMPLAINED TO NISSAN DEALER FROM WHOM I BOUGHT THE CAR. THEY SAID THEY WILL REPLACE THE PARTS WHEN I PURCHASED THE CAR. BUT ITS BEEN 2+ WEEKS ,THEY STILL WAITING ON PARTS. I DON'T THINK THEY GOING TO REPLACE IT. AS THIS ISSUE IS VERY COMMON AMONG ALL MURANOS ,I AM FILING THIS COMPLAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343154July 14, 2010
SEATS
DRIVERS SIDE SEAT FRAME BROKEN, DEALER REFUSED REPAIR WHILE UNDER EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343157July 14, 2010
LATCHES/LOCKS/LINKAGES
POWER DOOR LOCK ACTUATOR FAILED AT 73,000 MILES, THIS EFFECTS BOTH PASSENGER AND REAR HATCH ACTUATORS WILL WORK IN COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343230July 14, 2010
POWER TRAIN
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE ENGINE CONTINUED RUNNING AND THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONTACT STATED THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE CONTACT WAS ABLE TO SHUT THE ENGINE OFF AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. LATER, WHILE MERGING ONTO A BUSY HIGHWAY AT AN UNKNOWN SPEED, THE FAILURE RECURRED. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TWICE YET THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE EACH TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343234July 14, 2010
SEATS
I OWN A 2005 NISSAN MURANO AWD. THE POWER DRIVERS SEAT TRACK HAS BROKEN FOR NO APPARENT REASON. THE PROBLEM SEEMS TO BE ON THE LEFT SIDE AND WHEN I TURNTO THE LEFT, THE SEAT RAISES UP AND GIVES YOU THE FEELING THAT YOU MIGHT TIP OUT OF THE SEAT. THE SEAT IS ALSO LOOSE WHEN ENTERING OR EXISTING THE VEHICLE. WHEN I TOOK IT TO THE DEALER TO BE FIXED, THEY INFORMED ME THAT IT WOULD COST OVER $800 TO FIX AND THAT IT WAS NOT COVERED UNDER AND EXTENDED WARRANTY. DUE TO THE EXTREME COST, I CANNOT AFFORD TO HAVE THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343269July 14, 2010
VISIBILITY
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR WOULD CONTINUOUSLY FALL FROM THE LATCH HOOKS, OBSTRUCTING THE VIEW OF THE DRIVER. THE DEALER MADE UNKNOWN REPAIRS TO THE VISOR YET THE FAILURE RECURRED. THE DEALER ADVISED THAT REPAIRS WOULD BE AT THE EXPENSE OF THE CONTACT. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343371July 14, 2010
STEERING
UNSAFE DESIGN OF TILT STEERING WHEEL ADJUSTMENT LEVER (SWAL) THAT WILL CAUSE A SHATTERED LEFT KNEE IN A FRONT OR REAR CRASH (FORC). THE SWAL IS POSITIONED ON THE LOWER LEFT SIDE OF THE STEERING COLUMN SO THAT THE LEFT KNEE WILL BE SHATTERED IN A FORC. OTHER VEHICLES DO NOT HAVE THIS DESIGN FLAW. NISSAN MAINTAINS THAT THE SWAL DESIGN HAS NOT RESULTED IN PROBLEMS AND THEREFORE NOTHING WILL BE DONE. IN OTHER WORDS, UNLESS THE GOVERNMENT TAKES ACTION TO PREVENT SERIOUS INJURIES NISSAN WILL DO NOTHING. ANOTHER EXAMPLE OF BIG BUSINESS NOT TAKING THE INITIATIVE AND CORRECTING A DESIGN FLAW UNTIL THE GOVERNMENT INTERVENES. WHEN WILL THE FEDERAL GOVERNMENT INTERVENE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343014July 13, 2010
EQUIPMENT, LATCHES/LOCKS/LINKAGES
MY 2005 NISSAN MURANO LOCK ACTUATOR ON THE DRIVER SIDE WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342876July 13, 2010
LATCHES/LOCKS/LINKAGES
I WOULD LIKE TO REPORT A SAFETY ISSUE WITH MY 2005 NISSAN MURANO. AROUND JUNE 1, 2010 I STARTED EXPERIENCING AN INTERMITTENT PROBLEM WITH THE POWER DOOR LOCK ON THE FRONT PASSENGER DOOR. AT THIS TIME THE POWER LOCKING ACTUATOR HAS COMPLETELY STOPPED WORKING AND THE DOOR HAS TO BE LOCKED OR UNLOCKED MANUALLY. FAILURE OF THE LOCKING MECHANISM CAN LEAD TO THE DOOR OPENING AT AN UNDESIRED TIME CAUSING INJURY OR DEATH TO PASSENGERS IN THE VEHICLE. THIS IS THE REASON FOR MY REPORT TO THE NHTSA. AFTER RESEARCHING THE ISSUE ON THE INTERNET I FOUND THIS IS A COMMON PROBLEM WITH THESE VEHICLES. I FEEL, AS DO OTHER PEOPLE I HAVE SPOKEN TO REGARDING THIS PROBLEM THAT NISSAN SHOULD BE HELD RESPONSIBLE FOR REPAIR OF THE ISSUE IF IN FACT IT IS A COMMON PROBLEM DUE TO A PARTS DEFECT. I AM HAVING THE INOPERATIVE LOCK REPLACED BUT HAVE FOUND OUT IN MANY INSTANCES ALL THE DOORS AT ONE TIME EXPERIENCE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342951July 13, 2010
SEATS
SEAT BRACKET BROKE, WHICH SEEMS TO BE A MAJOR SAFETY DEFECT IN THE NISSAN MURANO. WHEN I ATTEMPTED TO ADJUST THE SEAT ONLY ONE SIDE WOULD RAISE, THE OTHER WAS BROKE....NO OTHER EVENT LED TO FAILURE. CANT EVEN BUY AN UPDATED PART, NISSAN ONLY SELLS THE SAME DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342620July 12, 2010
LATCHES/LOCKS/LINKAGES
THE LOCKS ON MY 2005 NISSAN MURANO HAVE STARTED TO NOT WORK UNLESS MANUALLY OPERATED. FIRST, THE REAR PASSENGER SIDE DOOR WOULD NOT OPEN OR CLOSE WITH EITHER THE BUTTON OR KEY FOB, ONLY MANUALLY, AND THEN IT WAS STIFF. THIS WENT ON FOR SEVERAL MONTHS AND THEN THE FRONT PASSENGER DOOR ALSO BEGAN TO FAIL, ONLY OPERATING MANUALLY. SHORTLY THEREAFTER THE REAR HATCH/TRUNK DOOR ALSO INTERMITTENTLY FAILS TO OPEN, THOUGH WITH THE REAR DOOR, THERE IS NO MANUAL OPEN. THE NISSAN DEALERSHIP INSPECTED IT AND INSISTS THAT THE DOOR ACTUATORS NEED TO BE REPLACED ON ALL AFFECTED DOORS, WHICH IS VERY EXPENSIVE. AND UPON DOING ONLINE RESEARCH, THIS IS A COMMON PROBLEM ON MURANO'S AND OTHER NISSAN VEHICLES. THE LOCK PROBLEM PRESENTS A POTENTIAL SAFETY HAZARD OF NOT BEING ABLE TO OPEN DOORS IN A TIMELY MANNER IN CASE OF FIRE, AND ALSO IN RETRIEVING INFANTS AND CHILDREN FROM THE CAR, WHICH I DO ON A DAILY BASIS. IN ADDITION, IF MORE DOOR LOCKS WERE TO FREEZE UP, THERE IS ONLY ONE MANUAL KEY ENTRY INTO THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342694July 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE IN VERY HOT TEMPERATURES, THE VEHICLE WOULD SPORADICALLY HESITATE. THE DEALER PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO PRODUCE ANY FAILURE CODES. THE DEALER STATED THE FAILURE WAS DUE TO BAD GASOLINE. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPAIRED THE RADIATOR AND THROTTLE BODY. THE DEALER ALSO STATED THAT THE FAILURE COULD POTENTIALLY HAVE BEEN CAUSED BY THE TRANSMISSION AND WAS UNABLE TO CONFIRM THAT THE REPAIRS WOULD CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 202,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342683July 12, 2010
SEATS
DRIVERS SEAT ON 2003 MURANO MOVES FORWARD WHEN STOPPING. I HAVE COMPLAINED ABOUT IT AND NISSAN HAS SAID THERE IS A SMALL CRACK IN THE METAL TRACK WHICH WOULD COST $2,000 TO REPAIR. HOWEVER, A SHORT TIME LATER I NOTICED A PLASTIC RAIL PROTRUDING AT THE BACK OF THE SEAT BOTTOM WHEN THE SEAT WAS MOVED FORWARD. NISSAN RE-INSTALLED THE PIECE AND, FOR THE MOST PART, THE SLIPPING HAS STOPPED. I THOUGHT IT WAS IMPORTANT TO LET OWNERS HAVING SIMILAR PROBLEMS KNOW THAT THE MOVEMENT THEY ARE EXPERIENCING COULD BE CAUSED BY THIS LOOSE PLASTIC RAIL, AND NOT A CRACK IN THE METAL TRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342692July 12, 2010
SEATS
2005 NISSAN MURANO - I WAS DRIVING AND LEFT SIDE OF DRIVERS SEAT ALL OF A SUDDEN POPPED & SAGGED & I FELT SEAT MOVE AROUND LIKE IT WASN'T ATTACHED TO BASE. IT WAS VERY SCARY TO DRIVE IT - I TOOK IT TO THE NISSAN DEALER & THEY SAID A NEW SEAT FRAME WOULD BE $1300 BUT THEY COULD WELD IT FOR $350. MY CAR ONLY HAS 29,800 MILES. LOOKING AT ALL THE SIMILAR COMPLAINTS ON THE INTERNET, I 'M WONDERING WHY NISSAN HASN'T ISSUED A RECALL FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342695July 12, 2010
SEATS
DRIVING MY 2006 MURANO WHEN SUDDENLY THE SEAT LURCHED DOWN TO THE LEFT AFTER A LOUD SNAP. DEALER SAID MY SEAT FRAME HAD A BROKEN WELD, AND A NEEDED REPLACEMENT WOULD COST $1,150.00., EVEN THOUGH THIS IS OBVIOUSLY IS A SAFETY ISSUE, ESPECIALLY WHEN MAKING A TURN. I PAID FOR THE SEAT, AND IMMEDIATELY DECIDED TO SELL THE CAR, EVEN THOUGH IT ONLY HAD 63,000 MILES AND IT WAS ALWAYS WELL MAINTAINED. I AM NOT AN USUALLY LARGE MAN, 225 LBS. NISSAN NEEDS TO ADDRESS THIS FAILURE, AND REIMBURSE OWNERS FOR POOR SAFETY DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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