Nissan Murano Complaints

5,967 consumer complaints on file.

#10341354July 3, 2010
SEATS
SUDDENLY, WHILE DRIVING MY 2007 NISSAN MURANO TODAY, I HEARD A "SNAP" SOUND, AND THE DRIVER'S SEAT BEGAN LEANING TO THE LEFT. NOT FEELING SAFE IN THE CAR, I STOPPED TO INSPECT THE SEAT, AND FOUND THAT THE STEEL FRAME WAS BROKEN UNDER THE LEFT REAR CORNER OF THE SEAT CUSHION. THE CAR HAS BEEN DRIVEN 50,000 MILES AT THIS POINT, SO IT IS NO LONGER UNDER WARRANTY. THIS IS OBVIOUSLY A SAFETY ISSUE FOR THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341244July 2, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHEN SHE ENGAGED THE GAS PEDAL IT DIDNT RESPOND AND WITHIN A FEW MINUTES IT LUNGED FORWARD. THE DEALER OR THE MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341249July 2, 2010
VISIBILITY
2004 NISSAN MURANO. PASSENGER SIDE AND DRIVER SIDE SUN VISORS KEEP FALLING DOWN AND BLOCKING VIEW WHILE DRIVING. IT IS GETTING PROGRESSIVELY WORSE. STARTED FALLING AS A RESULT OF ANY JARRING WHILE DRIVING (POT HOLE, UNEVEN ROAD, ETC). NOW, WILL HAPPEN WHEN SUDDENLY PRESSING ON THE BRAKES WHILE IN CITY TRAFFIC. REALLY IS A SAFETY HAZARD. FIRST, THE SURPRISE OF THE VISOR SUDDENLY DROPPING DOWN AND SECOND HAVING YOUR VIEW OBSCURED WHILE IN TRAFFIC. REALLY NEED TO LOOK INTO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340880July 1, 2010
VISIBILITY
2006 MURANO SUN VISOR ON DRIVERS SIDE SUDDENLY FALLS AND BLOCKS VISION. NOT A RETAINING CLIP ISSUE BUT AN INTERNAL FRICTION FAILURE TO THE UP / DOWN PIVOT SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340984July 1, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH THE FRONT DRIVERS SIDE SUN VISOR FELL DOWN. THE CONTACT STATED THAT WHEN SHE TRIED TO PUT IT BACK IN PLACE IT FELL BACK DOWN. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WERE NOT FAMILIAR WITH THE FAILURE AND SHE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340736June 30, 2010
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT WAS DRIVING ABOUT 20-25 MPH WHEN THE DRIVERS SIDE SEAT ANCHOR BROKE. THE SEAT BEGAN TO ROCK AND REPEATLY HIT THE DRIVER'S SIDE DOOR. THE SEAT WAS LOWERED TO THE LOWEST POSITION TO STOP THE ROCKING. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS SCHEDULED TO BE TAKEN TO THE DEALER ON JULY 1. THE MANUFACTURER WAS NOTIFIED AND THEY TOLD HER THERE WAS NO RECALL ON THE VEHICLE AND GAVE HER A REPORT NUMBER. THE FAILURE AND CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340786June 30, 2010
SEATS
THE SEAT MOUNT FAILED ON MY 2007 NISSAN MURANO. IN REVIEWING THE DAMAGE, I DISCOVERED THAT THE MOUNT IS A THIN STRIP OF INFERIOR METAL. IN EXPLORING OPTIONS TO FIX THE SEAT I WENT TO THE DEALER, WHO SAID A REPAIR WOULD BE APPROXIMATELY $1,500. I DO NOT BELIEVE THAT THIS IS A MAINTENANCE ISSUE AND IS DEFINITELY A SAFETY ISSUE. IN REVIEWING THE DATABASE THERE HAVE BEEN SEVERAL INVESTIGATIONS BUT WITH NO RECOMMENDATIONS. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340843June 30, 2010
LATCHES/LOCKS/LINKAGES
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. . IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. IT'S ONLY A MATTER OF TIME TILL SOMEONE GETS ROBBED, HURT OR KILLED FROM A MALFUNCTIONING DOOR LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340558June 29, 2010
VISIBILITY
SUN VISOR IS LOOSE, KEEPS FALLING DOWN IN FRONT OF THE DRIVER. AFFECTING VISION AND ABILITY TO DRIVE SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340512June 28, 2010
SEATS
2006 NISSAN MURANO. THE DRIVER SEAT TRACK JUST BROKE AND THE SEAT WOBBLES WHEN I DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340489June 28, 2010
POWER TRAIN
MY 2003 AWD NISSAN MURANO HAS A CRACKED TRANSFER CASE. THE DEALER SAYS THAT IT IS QUITE COMMON WITH ALL MURANO'S BUT THERE HAS NOT BEEN A RECALL. THE DEALER SAYS THAT IT WILL COST APPROXIMATELY $4000 TO REPLACE THE TRANSFER CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340487June 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING MY 2003 MURANO TWO DAYS AGO AT AROUND 25MPH UP A SMALL HILL. THE VEHICLE BEGINS TO JERK AND LOSE POWER. I BRIEFLY LET GO OF THE GAS AND PROBLEM STOPS. I HIT THE ACCELERATOR PEDAL AGAIN, AND AGAIN BEGINS TO JERK. CHECK ENGINE LIGHT COMES ON. I PULL OVER, TURN OFF THE VEHICLE FOR ABOUT 30 SECONDS. TURN IT BACK ON, TAKE OFF AGAIN AND JERKS AGAIN. I BACK OFF ON THE PEDAL AND HAD TO CLIMB THE HILL AT 15MPH. ONCE AT THE TOP, THE VEHICLE DROVE FINE. I GOT TO MY DESTINATION AND STAYED THERE FOR ABOUT 1.5 HOURS. TOOK OFF AND GOT HOME WITH NO OBVIOUS PROBLEMS. WEIRD! NEXT DAY, AT A STOP SIGN A BLOCK AWAY FROM HOME. CAR COMING FROM LEFT, I ACCELERATE AND THE CAR BOGS ON ME. WOULD NOT ACCELERATE JUST COASTED. NO POWER! CALLED THE DEALER AND DROPPED IT OFF. THEY CALL ME LATER THAT AFTERNOON AND THEY ADMIT THERE WERE HIGH GEAR ISSUES THAT WERE RESOLVED WITH RESETTING THE TRANSMISSION COMPUTER BUT THEY CAN'T FIND THE SOURCE OF THE LOW GEAR PROBLEMS ( THESE GEARS ARE USUALLY THE ONES IN USE AT HIGHER SPEEDS..... ). VERY DANGEROUS WHEN DRIVING. I FELT VERY UNSAFE AND AFRAID THAT IT WOULD HAPPEN AGAIN WHICH IS WHY I DROPPED IT OFF AT THE DEALER WRITE AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340498June 28, 2010
SEATS
DRIVERS SEAT IN MY 2006 MURANO CAME LOOSE FROM IT'S MOUNTING SATURDAY WHILE DRIVING DOWN THE HIGHWAY. IT IS LIKE THE SEAT CAME LOOSE FROM THE OUTER MOUNTING BRACKET. WHEN I TRANSFER MY WEIGHT TO MY LEFT, WHILE SITTING IN THE DRIVERS SEAT, I CAN FEEL THE SEAT TIP SIDEWAYS TO AN ALARMING DEGREE. WHEN I MAKE A LEFT TURN, I FEEL LIKE THE SEAT IS GOING TO ROLL RIGHT OUT OF THE DRIVERS DOOR. VERY UNSETTLING. I TOOK THE CAR TODAY TO MY NISSAN DEALER. THE DEALER WAS FAMILIAR WITH THE PROBLEM. TOLD ME A BRACKET HAD SNAPPED UNDER THE SEAT AND THAT THE "SEAT ADJUSTER ASSEMBLY" NEEDED TO BE REPLACED. COST: $1200 INCLUDING LABOR. THIS SEEMS OUTRAGEOUS ON SEVERAL LEVELS, NOT THE LEAST OF WHICH APPEARS TO BE A MAJOR SAFETY FLAW IN THE MATERIALS USED TO HOLD THAT SEAT IN PLACE. I WAS ADVISED BY SERVICE WRITER NOT TO DRIVE THE CAR, AS THE SEAT COULD BREAK OFF AND ROLL BACKWARDS WHILE I AM DRIVING. FYI, THE VEHICLE HAS BEEN DRIVEN NORMALLY WITHOUT ANY OFF ROADING, EVER. I WEIGH 190 POUNDS, SO I'M NOT HUGE. I'M SHOCKED THAT THERE HASN'T BEEN A RECALL ON THIS. I GOOGLED THE PROBLEM TODAY AND FOUND AN ACTIVE COMMUNITY OF DISGRUNTLED MURANO OWNERS WITH SIMILAR EXPERIENCES. I THINK YOUR ORGANIZATION SHOULD LOOK INTO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340269June 27, 2010
SEATS
DANGEROUS SEAT FAILURE ON MY 05' NISSAN MURANO. THE DRIVER'S SEAT FRAME HAS BROKEN CAUSING THE SEAT TO ROCK FROM SIDE TO SIDE WHEN CORNERING. THIS IS TERRIBLY DANGEROUS AND WILL CAUSE LOSS OF CONTROL. THE DEALERS ARE QUOTING A PRICE OF OVER $800 TO REPAIR SOMETHING THAT SHOULD NEVER HAVE FAILED. I HAVE INVESTIGATED THIS PROBLEM ON LINE AND HAVE FOUND THAT SOME OWNERS ARE HAVING THE SEAT WELDED ABD THAT FIXES THE PROBLEM BUT NISSAN IS NOT OFFERING THAT LOW COST OPTION BECAUSE THEY HAVE NO MECHANICS THAT WELD!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340298June 27, 2010
SEATS
BROKEN BRACKET ON THE DRIVER'S SEAT FRAME MAKING THE SEAT ROCK FROM SIDE TO SIDE WHILE VEHICLE IS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339940June 25, 2010
LATCHES/LOCKS/LINKAGES
JUST RANDOMLY, NOTHING OCCURRED TO CAUSE THIS ISSUE, MY LOCKS BEGAN ACTING UP ON MY 2005 NISSAN MURANO. IT RANDOMLY WILL NOT LOCK OR UNLOCK MY DOORS. THIS IS A HUGE ISSUE FOR ME BEING THAT I THOUGHT I WAS NOT GOING TO BE ABLE TO GET MY 3 MONTH OLD BABY OUT OF MY CAR. I HAD TO GO TO THE OTHER SIDE OF MY CAR AND CRAWL THROUGH. LUCKILY THOSE WERE UNLOCKED. BUT WHAT IT THEY HAD NOT, I WOULD HAVE HAD A SMALL BABY STUCK IN THE 100+ DEGREE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339996June 25, 2010
LATCHES/LOCKS/LINKAGES
ABOUT 8 MONTHS AGO I STARTED EXPERIENCING DOOR LOCK PROBLEMS. FIRST THE FRONT PASSENGER DOOR WORKED INTERMITTENTLY. NOW THE DRIVER DOOR AND REAR GATE WORK ABOUT 5% OF THE TIME, IF THAT. I BELIEVE THIS IS A SAFETY ISSUE. WHEN I FIRST CONTACTED THE DEALER THEY INDICATED THAT IT WAS NOT COVERED BY THE WARRANTY AND THAT I MAY NEED THE ACTUATORS REPLACED FOR EACH AFFECTED DOOR. NEEDLESS TO SAY, THE WORK ESTIMATE WAS UNACCEPTABLE TO ME (CAR HAD ALREADY EXCEEDED 75,000 MILES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340164June 25, 2010
SEATS
NISSAN MURANO DRIVER SEAT BASE IS BROKE IN 2 PIECES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339812June 24, 2010
STEERING
MY 2007 NISSAN MURANO HAS A POWER STEERING FLUID LEAK. I WAS TOLD BY MY MECHANIC THAT THE POWER STEERING PRESSURE HOSE HAS TO REPLACED AT A COST OF $550.00 DOLLARS. MY CAR ONLY HAS 37,000 MILES WHICH IS OVER THE WARRANTY. I WILL NOT BUY ANOTHER NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339865June 24, 2010
VISIBILITY
FRONT DRIVER SIDE SUNVISOR IN THE NISSAN MURANO 2006 S MODEL FALLS UNEXPECTEDLY WHILE DRIVING IN YOUR FACE. NISSAN WANTS OVER $400 TO FIX THE PROBLEM THAT THEY ARE AWARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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