Nissan Murano Complaints

5,967 consumer complaints on file.

#10342713July 12, 2010
VISIBILITY
SUN VISOR ON 2006 NISSAN MURANO BECAME LOOSE AND NOW CONSTANTLY DROPS DOWN INTO FIELD OF VIEW WHILE DRIVING AT SLIGHT BUMPS IN THE ROAD. THIS NOW HAPPENS EVERY TIME THE CAR HITS A SMALL BUMP, AND PARTIALLY OBSCURES VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342705July 12, 2010
SEATS, STRUCTURE:FRAME AND MEMBERS
NISSAN MURANO VIN-[XXX] - DRIVER SIDE FRONT SEAT REAR FRAME DEFECT MY VEHICLE DRIVER SIDE REAR SEAT FRAME BROKE ON 06/19/2010 APPROXIMATELY AROUND NOONTIME. AS I WAS DRIVING MY MURANO NISSAN AND CAME TO A STOP AT A STOPLIGHT, I HEARD A HARD SNAP AND FELT A LITTLE JERK TOWARDS MY LEFT SIDE. UNSURE OF WHAT IT WAS, I CONTINUED TO DRIVE MY VEHICLE DOWN THE ROAD. AS I WAS DRIVING MY VEHICLE, I FELT A ROUGH THUMPING UNDERNEATH MY SEAT. I THOUGHT FOR A MINUTE THAT MY FRONT DRIVER SIDE TIRE WAS GOING FLAT OR HAD SOME KIND OF PROBLEM. AS I DROVE FURTHER TO FIND A SAFE PLACE TO PULL OVER TO CHECK IT, I FELT MY FRONT SEAT SWAY BACK AND FORTH, AS I ACCELERATED AND AS I WAS BRAKING. I ACCELERATED AGAIN TO MAKE SURE THAT THE SWAYING MOTION WAS ACTUALLY HAPPENING. AGAIN, THE SWAYING MOTION (BACK AND FORTH) OF THE FRONT SEAT OCCURRED. I LOOKED UNDERNEATH THE FRONT DRIVER SIDE REAR SEAT AND SAW WHAT LOOKED LIKE A BLACK METAL TRACK FRAME SUPPORTING THE SEAT. IN THE AREA TOWARDS THE REAR LEFT SIDE OF THE FRAME WAS ONE OF FOUR METAL PRONGS THAT WERE BROKEN AWAY FROM THE METAL TRACK FRAME OF THE SEAT. KNOWING THAT THIS WAS A VERY UNSAFE ISSUE, I LOOKED FOR HELP TO RESOLVE THE ISSUE AS SOON AS POSSIBLE. USING THE INTERNET, I FOUND NUMEROUS SHOCKING COMPLAINTS SITES REGARDING NISSAN MURANOS' REAR SEAT BREAKAGE. I CONTACTED A LOCAL NEWS STATION (3ONYOURSIDE), WHO INVESTIGATED THE ISSUE AND FOUND IT TO BE LEGITIMATE AND TRUE. NOT ONLY WAS MY VEHICLE IN QUESTION ABOUT THE DEFECTIVE PART, SEVERAL HUNDRED COMPLAINTS WERE FOUND THROUGHOUT THE INTERNET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342772July 12, 2010
SEATS
MY DRIVER SIDE SEAT IN MY 2005 NISSAN MURANO WITH 57, 000 HAS A BROKEN BRACKET. THE SEAT TILTS BACK AND FORTH ON THE LEFT SIDE, WHICH MAKE IT IMPOSSIBLE AND UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342774July 12, 2010
VISIBILITY
MY PASSENGER AND DRIVE SIDE SUN VISOR KEEP FALLING WHILE DRIVING. IT HAPPENED GOING OVER THE SMALLEST BUMP. IT'S VARY UNSAFE WHILE DRIVING ESPECIALLY WHEN IT IS SUNNY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342476July 11, 2010
VISIBILITY
DRIVER SIDE SUN VISOR FLIPS DOWN TO BLOCK DRIVERS VIEW. 2005 NISSAN MURANO. OCCURS DAILY. NEED REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342487July 11, 2010
VISIBILITY
I HAVE A 2004 NISSAN MURANO. THE SUN VISORS FALL LOOSE AT THE SLIGHTEST VIBRATION. EVERY BUMP WE HIT SENDS THEM FALLING INTO MY PATH OF VISION. I HAVE 60K AND THEREFORE I AM OUT OF THE FACTORY WARRANTY. I FEAR THAT THE VISOR WILL FALL AT THE WRONG TIME, CAUSING A POTENTIAL ACCIDENT. PLEASE TELL ME WHAT I CAN DO TO HAVE NISSAN CORRECT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342531July 11, 2010
VISIBILITY
NISSAN MURANO 2005 SUN VISOR FALL DOWN REPEATEDLY, WITH BUMPS AND MOVEMENT OF CAR, CAN BLOCK VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342529July 11, 2010
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOOR LOCKS AND GAS LOCK DO NOT WORK OR WORK INTERMITTENTLY. THERE WAN AN OCCASION WHERE I HAD TO TOW THE CAR BECAUSE I HAD NO GASOLINE AND WAS NOT ABLE TO OPEN THE GAS DOOR. THE MECHANIC FIX IT TEMPORARILY. THE SECOND TIME IT HAPPENED I BENT THE GAS DOOR AND HAD TO REPLACE THE DOOR. I FIX THAT PROBLEM BY DEACTIVATING THE GAS DOOR LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342412July 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED USED 2007 NISSAN MURANO 6/25/2010 WITH 27,000 MILES DROVE ON HIGHWAY AND HAD ACCELERATION PROBLEMS AND HIGH PITCHED NOISE FROM ENGINE ABOVE 60,000 MILES NISSAN BROWN'S STERLING VA SAYS IT IS UNDER WARRANTY AND HAS PARTS ON ORDER. VERY DISSATISFIED WITH THIS PURCHASE. DEALER SERVICE SAID NOT DANGEROUS TO DRIVE BUT IT OBVIOUSLY IS WHEN THE CARE WON'T ACCELERATE AND JERKS FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342169July 9, 2010
VISIBILITY
SUN VISOR FALLS DOWN INTO LINE OF VISION WHEN CAR HITS A BUMP AND MAKES IT IMPOSSIBLE FOR TALL DRIVERS TO SEE THE ROAD. VISOR WILL NOT STAY UP. THIS RESULTS IN HAVING TO HOLD THE VISOR UP WITH ONE HAND WHILE DRIVING THE CAR WITH THE OTHER HAND IN ORDER TO SEE THE ROAD. DEALER WANTS $500 TO REPLACE VISOR. THIS APPEARS TO BE A COMMON PROBLEM WITH 2003-2007 MURANOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342005July 8, 2010
SEATS
MY WIFE WAS DRIVING OUR 2006 NISSAN MURANO WHEN SHE SWERVED TO AVOID HITTING A DEER. THE DRIVER SEAT, WHICH WOBBLES, LEANED FREELY TO THE RIGHT AND CAUSED MY WIFE TO LOSE CONTROL OF THE VEHICLE AND GO INTO THE DITCH. LUCKILY, SHE WAS NOT INJURED AND THE CAR WAS ABLE TO BE DRIVEN OUT OF THE DITCH. THIS ISSUE WITH THE SEAT HAS BEEN WELL KNOWN AND DOCUMENTED AS A SEVERE SAFETY HAZARD YET NOTHING HAS BEEN DONE ABOUT IT. THE SEAT NOW CONSTANTLY WOBBLES AND LEANS FORWARD AND TO THE RIGHT WHEN MAKING A LEFT TURN. IT MAKES THE VEHICLE FEEL VERY UNSTABLE AND UNSAFE. THE LOCAL NISSAN DEALER SAID A NEW BRACKET WOULD NEED TO BE INSTALLED, WHICH WILL COST APPROXIMATELY $1000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10342064July 8, 2010
POWER TRAIN, FUEL SYSTEM, GASOLINE
CAR: 2003 NISSAN MURANO SL AWD SUMMARY: CATASTROPHIC LOSS OF POWER / STALLING DURING DRIVING DETAILS: THERE ARE MULTIPLE ISSUES - ALL REPORTED TO NISSAN - WHICH PROMPTLY DECLINED TO DO ANYTHING TO ADDRESS THEM SINCE THE CAR WAS OUT OF WARRANTY. HOWEVER IT'S CLEAR THAT SEVERAL OTHER 2003 NISSAN MURANO OWNERS ARE REPORTING THE "CATASTROPHIC" STALL PROBLEM - A SIMPLE GOOGLE SEARCH BEARS THIS OUT. TO ME IT SEEMS THAT NISSAN IS WASHING ITS HANDS OFF THE PROBLEM. HERE ARE SOME SYMPTOMS: 1) WHEN DRIVING ON THE FREEWAY A COUPLE OF DAYS AGO, THE CAR CATASTROPHICALLY LOST POWER FOR SEVERAL SECONDS - ONLY TO SOMEWHAT RECOVER THEREAFTER. AT THE TIME OF RECOVERY MANYLIGHTS ON THE DASHBOARD LIT UP INCLUDING "CHECK ENGINE" "AWD LOCK / SLIP" ETC. THIS INCIDENT HAPPENED THREE TIMES IN A ROW - AND I CALLED NISSAN FOR HELP. 2) I LIVE IN SAN FRANCISCO. WHEN WAITING AT A STOP SIGN TO CROSS UPHILL, THE CAR SIMPLY DOES NOT RESPOND WHEN I PRESS ON THE GAS PEDAL AND STARTS ROLLING DOWNHILL INSTEAD. 3) SIMILARLY IN STOP AND GO SITUATIONS - THE CAR SIMPLY DOES NOT RESPOND TO THE GAS PEDAL - AND THEN WHEN IT FINALLY DOES LURCHES FORWARD IN A DANGEROUS, OUT-OF-CONTROL FASHION INCREASING THE CHANCES OF REAR-ENDING THE CAR AHEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341829July 7, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING THE DRIVERS SIDE SUN VISOR FELL DOWN AND MADE IT DIFFICULT FOR HIM TO SEE. THE DEALER STATED THAT THE VISOR IS NOT COVERED UNDER THE WARRANTY. THE VIN WAS NOT AVAILABLE. THE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 100000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341846July 7, 2010
LATCHES/LOCKS/LINKAGES
2009 NISSAN MURANO - POWER DOOR LOCKS WORK INTERMITTENTLY. THIS IS A HUGE SAFETY ISSUE, NOT TO MENTION A THEFT ISSUE. SEARCHING THE INTERNET, MANY PEOPLE HAVE COMPLAINED OF THE SAME ISSUE OVER THE LAST FEW YEARS. WHY IS THERE NO MANDATORY RECALL ON THE NISSAN MURANO FOR FAULTY LOCKS?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341747July 7, 2010
LATCHES/LOCKS/LINKAGES
I OWN A 2005 NISSAN MURANO SE AWD AND HAVE EXPERIENCED PROGRESSIVE PROBLEMS WITH MY DOOR LOCK ACTUATORS RESULTING IN AN UNSAFE VEHICLE PRESUMED TO BE SECURE. AT APPROXIMATELY 50K MILES, THE RIGHT FRONT PASSENGER DOOR LOCK BECAME INTERMITTENTLY INOPERATIVE WHEN USING EITHER THE INTERIOR DOOR LOCK SWITCH OR THE INTELLIGENT KEY FOB BUTTON. THEN, AT APPROXIMATELY 54K MILES, THE RIGHT REAR PASSENGER DOOR LOCK ALSO BECAME INTERMITTENTLY INOPERATIVE IN THE SAME MANNER. NOW, AT 59K MILES, ALL DOORS EXCEPT THE DRIVER'S DOOR DO NOT OPERATE WITH EITHER THE INTERIOR DOOR LOCK SWITCH OR THE INTELLIGENT KEY FOB BUTTON. RECENTLY, THE VEHICLE WAS TAKEN TO A NISSAN DEALERSHIP SERVICE DEPARTMENT, WHERE THEY DIAGNOSED IT AS A PROBLEM WITH THE DOOR LOCK ACTUATOR. FURTHER, I WAS TOLD THAT THE FRONT RIGHT DOOR LOCK ACTUATOR IS A CONTROL POINT FOR ALL OTHER DOOR LOCKS. THIS IS OF GREAT CONCERN AS I WAS ASSUMING, AS I'M SURE OTHERS HAVE, THAT I WAS DRIVING IN A SECURE VEHICLE WHEN IN FACT, I WAS UNSECURED FROM FOUR OTHER ENTRY POINTS TO MY VEHICLE. THIS POSES A THREAT TO MY AND ANY OF MY PASSENGERS' PRESUMED PERSONAL SAFETY FROM WOULD-BE ASSAILANTS GAINING ACCESS TO THE VEHICLE THROUGH LOCKS THOUGHT TO BE SECURE. THIS COULD ALSO HAVE SERIOUS - EVEN FATAL - RAMIFICATIONS IN THE EVENT OF AN ACCIDENT IF THE DOORS OF THE VEHICLE ARE THOUGHT TO BE LOCKED (HAVING NO REASON TO BELIEVE OTHERWISE), BUT WERE NOT. THIS CREATES THE SERIOUS POTENTIAL OF OCCUPANTS TO BE THROWN FROM A VEHICLE DOOR THAT COULD OPEN DURING AN ACCIDENT DUE TO FAULTY DOOR LOCK ACTUATORS. EVEN IN MY SHORT SEARCH ONLINE, I HAVE FOUND NUMEROUS CALLS FOR ACTION BY OTHER DRIVERS, PARTICULARLY OF THE 2004-2005 MODEL YEARS OF MY SAME VEHICLE. THIS IS NOT AN ISOLATED OCCURRENCE. IMMEDIATE CORRECTIVE REMEDIAL ACTION MUST BE TAKEN BY NISSAN USA TO RESOLVE THIS LIFE-THREATENING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341703July 6, 2010
SEATS
POWER DRIVERS SEAT ON 2006 NISSAN MURANO HAS FAILED. SEAT STUCK IN TWISTED POSITION WHEN ENGINE STARTED CAUSING A SAFETY ISSUE IF DRIVEN. CAR CANNOT BE SAFELY DRIVEN WITH SEAT IN THIS POSITION. SEAT BRACKET WITH MOTORS WAS REPLACED TO CORRECT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341465July 5, 2010
VISIBILITY
DRIVER SIDE SUN VISOR IN 2005 NISSAN MURANO DROPS DOWN OBSCURING VISION AND CREATED POTENTIAL HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341464July 5, 2010
VISIBILITY
THE DRIVER SIDE SUN VISOR ON MY 2004 NISSAN MURANO WON'T STAY IN THE STOWED POSITION OR THE FULL FORWARD POSITION. IT WILL FALL DOWN INTO THE FIELD OF VIEW WHEN A LARGE BUMP IN THE ROAD IS HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341513July 5, 2010
LATCHES/LOCKS/LINKAGES
ALL 4 DOOR LOCKS DOES NOT WORK WITH THE REMOTE CONTROL OR FROM THE DOOR SWITCH. DOORS DOESN'T LOCK OR UNLOCK NISSAN MURANO 2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341337July 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN PUSHING ON THE GAS PEDAL THE VEHICLE WILL NOT GO, IT IS A ONCE IN A WHILE OCCURRENCE. TOOK IT TO THE MECHANIC AND HE CAN FIND NOTHING WRONG. I DID FIND THE PROBLEM IN A SEARCH THROUGH THE INTERNET, THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM. THIS IS A VERY DANGEROUS DEFECT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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