Nissan Murano Complaints

5,967 consumer complaints on file.

#10346272July 30, 2010
LATCHES/LOCKS/LINKAGES
'05 NISSAN MURANO-THE DOOR LOCKS ON MY '05 NISSAN MURANO DO NOT ALWAYS LOCK/UNLOCK ELECTRONICALLY. SOMETIMES THEY WILL LOCK AND SOMETIMES THEY WILL NOT. I HAVE NOT BEEN ABLE TO CONSISTENTLY REPRODUCE THE PROBLEM BUT IT SEEMS THAT THE DOOR LOCK ACTUATOR IS GETTING WEAK OR SOMETHING IS PREVENTING THE PROPER CURRENT FROM GETTING TO THE ACTUATOR. IT COULD BE A COMBINATION OF THE TWO PROBLEMS, SENDING WEAK CURRENT OVER TIME HAS CAUSED THE DOOR ACTUATORS TO BECOME WEAK, AND AS A RESULT MAGNIFIED THE CURRENT PROBLEM. REGARDLESS OF WHAT HAS CAUSED THE PROBLEM, THE FACT IS, THERE ARE MULTIPLE PEOPLE HAVING THE ISSUE, AND IT IS NOT AS A RESULT OF NORMAL WEAR AND TEAR. THIS IS A MANUFACTURING OR DESIGN FLAW AND THEREFORE SHOULD BE ADDRESSED BY NISSAN. THIS IS ONE OF THE MOST BASIC FUNCTIONS OF THE CAR AND IT DOES NOT PERFORM RELIABLY. I CANNOT EVEN BEGIN TO EXPRESS THE SAFETY ISSUE OF THINKING THAT A DOOR IS LOCKED WHEN IT IS NOT. AND IF THERE IS A BIGGER ELECTRICAL PROBLEM, THEN IT MOST DEFINITELY NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346426July 30, 2010
VISIBILITY
DRIVERS SUN VISOR DROPS DOWN IN YOUR FACE, CAN'T SEE THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346051July 29, 2010
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THE DRIVER SEAT BEGAN TO INDEPENDENTLY TILT FROM LEFT TO RIGHT. THE DEALER ADVISED THAT THE DRIVER SEAT TRACK HAD FRACTURED. THE DEALER STATED THE FAILURE WAS COMMON IN HIS YEAR, MAKE AND MODEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346169July 29, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING AT 50 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE IMMEDIATELY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS DIAGNOSED AS A DEFECTIVE CRANKSHAFT POSITION SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT THE CRANK SHAFT SENSOR REPAIRS WOULD BE COVERED UNDER FACTORY WARRANTY. THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345799July 28, 2010
STEERING
POWER STEERING LINE DEVELOPED A LEAK AND HAD TO BE REPLACED. FOUND NUMEROUS COMPLAINTS ABOUT SAME CONDITION ONLINE. NISSAN WAS NO HELP. IF NOT NOTICED, POWER STEERING WOULD HAVE FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345798July 28, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES
ON MONDAY, JULY 26, 2010 I STARTED MY 2009 NISSAN MURANO AND THE PASSENGER SIDE WINDOW WENT DOWN AND WILL NOT COME BACK UP. ALSO I NOTICED THE DOOR LOCK BUTTON WAS ACTUALLY UNLOCKING MY CAR. I TOOK IT TO THE DEALER AND THEY SAID THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. AFTER SEEING THIS SEEMS TO BE A COMMON PROBLEM EXPERIENCED BY MANY OTHER OWNERS I THOUGHT I SHOULD REPORT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345800July 28, 2010
VISIBILITY
DRIVERS SIDE FLIP-DOWN SUNVISOR WILL NOT STAY IN THE UP POSITION. IT WILL COME DOWN BY ITSELF AND BLOCK THE VISION OF THE DRIVER. NUMEROUS COMPLAINTS ABOUT THIS CONDITION IN ONLINE BLOGS. NISSAN WILL NOT REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345811July 28, 2010
SEATS
I HAVE A 2007 NISSAN MURANO THAT EXPERIENCED A BREAK TO THE DRIVERS SIDE SEAT FRAME. THE METAL SUPPORT AT THE BACK OF THE SEAT SHEARED OFF FROM IT'S WELD TO THE REST OF THE SEAT FRAME CAUSING THE SEAT TO SUDDENLY ROCK BACKWARDS. NISSAN USA REFUSED TO REPAIR THIS DEFECT AT THEIR EXPENSE AND ARE CHARGING $1,132 FOR AN ENTIRELY NEW SEAT FRAME ASSEMBLY. AFTER SEARCHING THE INTERNET AND FINDING MANY, MANY OTHER OWNERS WITH THE SAME ISSUE, I TOOK MY CAR TO A LOCAL WELDER HERE IN CINCINNATI OHIO AND HAD HIM WELD THE PIECE BACK TO THE FRAME. HE ALSO SHORED UP THE OTHER SIDE AND TOOK OUT THE PASSENGER SEAT AS WELL AND FOUND A CRACK IN THE METAL SUPPORT FRAME ON THAT SIDE. THAT WAS WELDED ALSO. I AM CONCERNED AT NISSAN'S APPARENT DISREGARD FOR THE POTENTIAL SAFETY ISSUE HERE. IT SEEMS TO ME THAT THERE ARE ENOUGH SIMILAR PROBLEMS TO WARRANT A RECALL FOR DEFECTIVE DESIGN AND/OR MANUFACTURE. THE LOCAL WELDER I USED IN CINCINNATI TOLD ME THIS WAS HIS 4TH MURANO. THAT'S ONE LOCAL WELDER IN CINCINNATI. THANKS FOR YOUR ATTENTION TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345856July 28, 2010
VISIBILITY
THE DRIVER SIDE SUN VISOR DOES NOT STAY UP. WHEN DRIVING, IT WILL OCCASIONALLY AND RANDOMLY FALL INTO THE DOWN POSITION, BLOCKING THE VIEW OF THE ROAD. THIS HAS HAPPENED AT LEAST A DOZEN TIMES IN THE PAST YEAR AND A HALF OF DRIVING MY 04 MURANO. THE LAST TIME IT HAPPENED IT WAS AT NIGHT AND I HAPPENED TO BE DRIVING AT NIGHT. THE VISOR DROPPED WHILE IN THE MIDDLE OF GOING AROUND A CURVE. LUCKILY NO ONE WAS IN THE ONCOMING TRAFFIC LANE AND DISASTER WAS AVERTED. BUT THIS COULD HAVE BEEN A VERY UGLY INCIDENT. I HAVE NOT REPLACED THE VISOR COMPONENTS YET, BECAUSE OF THE COST OF THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345949July 28, 2010
SEATS
THE FRONT DRIVERS SEAT FRAME BROKE UNDER NORMAL OPERATING CONDITIONS AFTER GETTING INTO MY VEHICLE (I WEIGHT ABOUT 160LBS, 5'7" TALL) ON JULY 25TH, 2010. I HAVE NOT YET GOTTEN THIS PROBLEM FIXED BECAUSE IT IS GOING TO COST ABOUT $900 TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346005July 28, 2010
SEATS
ON JAN, 2010 THE DRIVER'S SIDE SEAT HAD FAILED ON MY 2005 NISSAN MURANO. THE DRIVER'S SEAT FRAME HAD BROKEN CAUSING THE SEAT TO ROCK FROM SIDE TO SIDE AND FRONT TO BACK. THE SEAT HAS A FACTORY DEFECT CAUSING THE FRAME TO FAIL. THERE ARE HUNDREDS OF COMPLAINTS FOR THE 2004, 2005 2006 AND 2007 NISSAN MURANO WITH THE SAME FAILURE. THIS IS TERRIBLY DANGEROUS AND WILL CAUSE LOSS OF CONTROL AND LIFE THREATENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346002July 28, 2010
VISIBILITY
2005 NISSAN MURANO DRIVERS AND PASS SUNVISORS ARE BROKEN AND FALL DOWN IN FRONT OF YOUR EYES WHILE DRIVING MAJOR SAFETY ISSUE. TO REPLACE COST ABOUT $300 DOLLARS EACH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345629July 27, 2010
SEATS
ON JULY 17, 2010 THE DRIVER'S SIDE SEAT HAD FAILED ON MY 2005 NISSAN MURANO. THE DRIVER'S SEAT FRAME HAD BROKEN CAUSING THE SEAT TO ROCK FROM SIDE TO SIDE AND FRONT TO BACK. THE SEAT HAS A FACTORY DEFECT CAUSING THE FRAME TO FAIL. THERE ARE HUNDREDS OF COMPLAINTS FOR THE 2004, 2005 2006 AND 2007 NISSAN MURANO WITH THE SAME FAILURE. THIS IS TERRIBLY DANGEROUS AND WILL CAUSE LOSS OF CONTROL AND LIFE THREATENING. FORTUNATELY FOR ME, I WAS DRIVING IN A PARKING LOT AND GOING RATHER SLOW. ON JULY 26, 2010 I HAD THE NISSAN DEALERSHIP REPAIR THE SEAT AND REPLACED THE DEFECTIVE PART. THE COST WAS $471.43. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345643July 27, 2010
VISIBILITY
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE TRAVELING AT 40 MPH, THE DRIVER'S SIDE SUN VISOR SUDDENLY FELL INTO THE DRIVER'S LINE OF VISION WITHOUT WARNING. THE PASSENGER'S SIDE SUN VISOR WAS ALSO EXHIBITING THE SAME FAILURE. THE DEALER ADVISED THE SUN VISORS COULD BE REPLACED AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345666July 27, 2010
EQUIPMENT:OTHER:LABELS, VISIBILITY
MY SUN VISOR KEEPS FALLING DOWN WHILE I'M DRIVING. IT INTERFERE MY DRIVING ABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345576July 27, 2010
STEERING
I HAVE A 2007 NISSAN MURANO THAT HAS A LITTLE OVER 37,000. THE VEHICLE WAS PARKED AND WHEN WE CAME OUT THERE WAS A PUDDLE OF OIL. IT WAS THE STEERING FLUID THAT WAS LEAKING. WE JUST PASSE THE 36,000 WARRANTY AND THEREFORE NISSAN WILL NOT COVER IT. WE WERE TOLD THIS WOULD COST NO LESS THAN $500. VEHICLE HAD NO OTHER ISSUES OR WARNING SIGNS. STEERING LIQUID PUMP WAS ALMOST EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345273July 26, 2010
SEATS
THE REAR LEFT BRACKET ON THE DRIVER SEAT OF MY 2005 NISSAN MURANO FAILED SUDDENLY WHILE I WAS DRIVING AT A CONSTANT SPEED IN A STRAIGHT LINE. THE VEHICLE HAS 44K MILES ON IT AND HAS HAD NO SYMPTOMS OF AN IMPENDING SEAT FAILURE. THE FAILURE CAUSED THE SEAT TO SWIFTLY ROCK BACK AND TO THE LEFT, CAUSING ME TO LOSE CONTROL OF THE VEHICLE MOMENTARILY. LUCKILY I DIDN'T HIT ANYTHING, AND I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. I HAD MY 6 MONTH OLD BABY IN THE CAR, AND THIS SITUATION PUT HER AT UNACCEPTABLE RISK OF INJURY. DISCUSSIONS WITH NISSAN CORPORATE (1-800-NISSAN1) AND THE DEALER HAVE BEEN FRUITLESS. BOTH WERE AWARE THAT THIS WAS A KNOWN PROBLEM, WITH A TSB ISSUED YEARS AGO (NISSAN TSB NTB05-043D). THEY WERE UNSYMPATHETIC TO THE DANGER THEIR DESIGN FLAW POSED TO MY FAMILY. NISSAN OFFERED TO FIX THE PROBLEM, AT A COST TO ME OF $670. A SAFETY ISSUE LIKE THIS, EVEN EXPLICITLY MENTIONED IN THE NHTSA LIST OF EXAMPLES OF SAFETY-RELATED DEFECTS (SEATS AND/OR SEAT BACKS THAT FAIL UNEXPECTEDLY DURING NORMAL USE), IS ABSOLUTELY UNACCEPTABLE. I AM COMPLETELY AT A LOSS TO UNDERSTAND WHY THIS ISSUE HAS EXISTED FOR YEARS IN MULTIPLE MURANOS WITHOUT A RECALL BEING ISSUED. JUST LOOK AT ALL OF THE OTHER COMPLAINTS LISTED ON THIS SITE. HUNDREDS OF THEM. SOMETHING NEEDS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345334July 26, 2010
VISIBILITY
DRIVER'S SIDE SUN VISOR ON MY 2005 NISSAN MURANO HAS LOOSENED AND FALLS IN THE DRIVER'S LINE OF SIGHT UNEXPECTEDLY. IT HAS BEEN VERTIFIED BY THE DEALERSHIP AT A COST OF ALMOST $500. NISSAN HAS BEEN CONTACTED AND HAS REFUSED TO COVER THE REPLACEMENT. IT IS A SAFELY HAZZARD SINCE IT BLOCKS THE DRIVER'S VISION AND FALLS WITHOUT WARNING. IT WILL NOT STAY WHERE IT SHOULD, EITHER UP OR DOWN, AND IS PRACTICALLY IN THE DRIVER'S FACE WHEN IT FALLS. EVIDENTLY IT IS AN ISSUE THAT HAS OCCURED IN NISSAN MURANOS SINCE 2003 AND THE MANUFACTURER KNOWS ABOUT IT AND HAS NOT TAKEN APPROPRIATE ACTION TO CORRECT THE PROBLEM WITH SUCCESSIVE MODELS NOR TO COVER THE COST FOR THOSE OWNERS WHOSE AUTOS ARE OUT OF WARRANTY. AS WITH ANY RECALL ISSUE, IT IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345398July 26, 2010
SEATS
1. THE EVENTS LEADING UP TO THE FAILURE. - ALL I DID WAS SIT ON THE SEAT AND RAISE IT TO A DIFFERENT HEIGHT. 2. THE FAILURE, HOW OFTEN IT OCCURS, ITS CONSEQUENCES; AND, - THE METAL FRAME BROKE UNDERNEATH THE SEAT RESULTING IN THE DRIVERS SEAT ROCKING BACK AND FORTH. 3. WHAT WAS DONE TO CORRECT THE FAILURE; I.E, PARTS REPAIRED OR REPLACED (AND IF OLD PART IS AVAILABLE) NOTHING AT THIS TIME, THE DEALER WANTS OVER 1,000 DOLLARS TO REPLACE THE SEAT FRAME. I'M CONSIDERING WELDING THE SEAT AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345558July 26, 2010
SEATS
THE DRIVER SEAT FRAME ON MY 2007 NISSAN MURANO BROKE WHILE I WAS DRIVING AND I ALMOST LOST CONTROL OF MY VEHICLE. I WENT BY THE DEALER TODAY AND THEY SAID SAME IS NOT COVERED AND WANT ME TO PAY ONE THOUSAND DOLLARS FOR A NEW FRAME EVEN THOUGH THEY KNOW SAME IS DEFECTIVE, THEY SAID UNTIL SAME IS DEEMED A SAFETY ISSUE /RECALL THEY ARE NOT GOING TO FIX ANYTHING FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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