Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10823038January 29, 2016
UNKNOWN OR OTHER
THE CAR UNINTENTIONALLY ACCELERATES WHEN STARTING FROM A STOPPED POSITION. THE ENGINE REVS UP THEN THE CAR LURCHES. THIS HAS HAPPENED SEVERAL TIMES WHEN TRYING TO PROCEED FORWARD AND BACKWARD. THE CAR WAS BROUGHT IN FOR SERVICE BUT NO ISSUES WERE FOUND AND THE CAR RETURNED AS WAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823133January 29, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 25 MPH, A STRONG ODOR OF FUEL EMITTED INSIDE THE VEHICLE. THERE WAS NO FUEL VISIBLE ON THE GROUND. THE FAILURE BECAME PROGRESSIVELY WORSE AND OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WOULD NEED TO BE REPLACED. THE PART WAS PLACED ON SPECIAL ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822638January 27, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHEN THE FUEL TANK WAS FILLED UP, THE ENTIRE VEHICLE SMELLED OF FUEL. IT WAS DIAGNOSED THAT THE SENDER UNIT UNDER THE BACK SEAT, WHICH HAS A TRAP DOOR, ALLOWED THE FUEL ODOR TO ENTER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822647January 27, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
SMELLING STRONG GASOLINE INSIDE AND OUTSIDE CAR AFTER RUNNING THE VEHICLE, WHY DOESN'T RECALL NO. 2008020001 APPLY TO MY VEHICLE, ESP WARNING LIGHT COME ON AND GEAR-SHIFT GOT STUCK, I CAN'T SHIFT TO OTHER GEAR FROM PARK POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821448January 21, 2016
FUEL/PROPULSION SYSTEM
WHEN GAS TANK IS FUEL THERE IS A VERY STRONG FUEL SMELL IN THE GARAGE. AS THE TANK EMPTIES, THE SMELL GOES AWAY. THE MECHANIC I TOOK MY CAR TO TOLD ME ABOUT THE EXTENDED WARRANTY THAT MERCEDES WAS FORCED TO ISSUE DUE TO INVESTIGATION YOUR DEPARTMENT DID. WHEN I CALLED MERCEDES, I WAS TOLD THAT MY CAR DID NOT QUALIFY BECAUSE IT WAS A PZEV VEHICLE. MY CAR HAS EXACTLY THE SAME ISSUES AS DESCRIBED BY THE OTHER MERCEDES 350 E SERIES VEHICLES. I NOTED IN YOUR DEFECTIVE INVESTIGATION RESULTS, THAT YOU NOT NOT DISTINGUISH BETWEEN THE PZEV VEHICLES AND THE NON PZEV VEHICLES. THIS IS AN EXPENSIVE REPAIR, AND I BELIEVE THAT MY CAR QUALIFIES FOR THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820475January 15, 2016
STEERING
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING SYSTEM SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. DURING THE CRASH, THE MESSAGE "MALFUNCTION" DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED LACERATIONS TO BOTH HANDS DURING THE CRASH, BUT MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10820025January 13, 2016
FUEL/PROPULSION SYSTEM
I STARTED TO NOTICE THAT WHEN I FILLED MY TANK MY CAR WOULD SMELL LIKE GAS INSIDE. A FEW WEEKS LATER THE CHECK ENGINE LIGHT CAME ON AND WITHIN DAYS IT BEGAN TO RUN ROUGH AND THEN NOT START. MECHANIC STATES ITS THE FUEL PUMP AND THE ENTIRE KIT MUST BE REPLACED YOU CAN NOT JUST REPLACE THE PUMP, (KIT INCLUDES PUMP, TANK, FILTER ETC). THE COST FOR THE PART ALONE IS ALMOST 2700, SOMETHING I CERTAINLY CAN NOT AFFORD PLUS LABOR WHICH WILL TAKE 6-7 HOURS TO FIX. THAT IS AT LEAST ANOTHER 1000 IN LABOR. THE INVESTIGATION NHTSA ACTION NUMBER EA13003 INVESTIGATED THIS PROBLEM AND EXPANDED THE SCOPE TO INCLUDE ALL E-CLASS MODELS FROM 2003-2008. THIS IS CLEARLY AN ISSUE AND MERCEDES IS TELLING ME MY VEHICLE IS NOT PART OF THE EXTENDED WARRANTY AGREEMENT. HELP! I HAVE NO IDEA WHAT TO DO I HAVE OWNED THIS CAR FOR A 1.5 YEARS AND IT ONLY HAS 66K MILES ON IT. IT IS PRACTICALLY BRAND NEW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819450January 11, 2016
FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL WHEN FILLING UP. HAVE NOTICED MANY COMPLAINTS ABOUT THIS AND AN EXTENDED WARRANTY. MERCEDES IN AN ONLINE CHAT SAID MY VEHICLE WAS NOT INCLUDED BUT EVERYTHING I AM READING SAYS IT SHOULD BE. NOT SURE HOW TO PURSUE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819487January 11, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED. IN ADDITION, THE CONTACT NOTICED THE VEHICLE HAD BEEN LEAKING FUEL. THE VEHICLE HAD TO BE TOWED TO THE DEALER WHERE IT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN 15V792000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819257January 11, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I BOUGHT A 2010 E350 MB IN NOVEMBER OF 2015 AS A BIRTHDAY GIFT. MY 3RD WEEK OF OWN IT THE CHECK ENGINE LIGHT CAME ON AND KEEPS GOING ON AND OFF. BROUGHT IT BACK TO THE DEALER WHERE I BOUGHT IT AND TOLD ME TO BRING IT TO MB. TURN OUT TO BE HECK ENGINE LIGHT DUE TO FAULTY CAMSHAFT ADJUSTER SOLENOID ON MERCEDES-BENZ E350. WHY IS THEIR NO RECALL ON THIS, IT COST $8,000.00 TO GET IT FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819110January 9, 2016
FUEL/PROPULSION SYSTEM
HI ..EVERY TIME I PUT GAS FULL TANK, WHEN I PARK MY CAR INSIDE THE GARAGE IT SMELL GAS ALL OVER THE GARAGE..IM SCARED THAT IT MIGHT CAUSE FIRE BECAUSE OF MY WATER HEATER IS INSIDE MY GARAGE TOO..I ASK A MECHANIC THEY TOLD ME THAT MY ON MY FUEL PUMP SENDER UNIT IS LEAKING..I WANT TO KNOW IF THERE IS A RECALL FOR MY CAR,,PLS. LET ME KNOW ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818877January 8, 2016
SUSPENSION
W212 2010 E550 (40K MILES). AS MANY OF YOU KNOW THEY'RE A FANTASTIC CAR, HOWEVER WITH A LOUSY AIR SUSPENSION! THE CAR WOULD DROP OVERNIGHT MAKING IT LOOK LIKE A LOW RIDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818884January 8, 2016
SEATS
I TURNED ON THE HEATED SEATS IN MY CAR AND A STRANGE BURNING SMELL FILLED THE CAR. I IMMEDIATELY TURNED THEM OFF. WHEN I GOT HOME AND TOOK MY COAT OFF THERE WAS A LARGE BURN WHOLE ON THE BACK OF MY COAT. I WENT AND CHECKED THE SEATS AND THERE WAS A LARGE WHOLE BURNED THRU THE SEAT IN THE SAME AREA AS MY COAT WAS.I WAS IN MOTION WHEN THIS HAPPENED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10819052January 8, 2016
VISIBILITY/WIPER
WINDSHIELD WIPER DOES NOT WORK FASTER ENOUGH AT HIGH SPEED TO ALLOW AUTO TO OPERATE SAFELY AT MODERATE TO HIGH SPEEDS IN RAINSTORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817684January 4, 2016
WHEELS
2008 MERCEDES E350 WITH 18 INCH LOW PROFILE ALLOY WHEELS. I HAVE HAD TO REPLACE TWO RIMS WHICH WERE CRACKED CAUSING DEFLATION. LOW PROFILE 18 INCH ALLOY WHEELS. NO HARD DRIVING OR CURB INCIDENTS, JUST CRACKED. THE TIRE PLACE I TOOK IT TO SAYS THEY SEE A LOT OF THESE SPECIFIC RIM CRACKS ON MERCEDES OF THIS PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816678December 29, 2015
VEHICLE SPEED CONTROL, POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 75 MPH, THE COLLISION ASSIST INOPERATIVE WARNING INDICATOR DISPLAYED ON THE INSTRUMENT PANEL AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE WOULD NOT DOWN SHIFT. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS UNABLE TO BE DIAGNOSED AND THE SOFTWARE WAS RESET. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,800. UPDATED 03/10/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811840December 23, 2015
FUEL/PROPULSION SYSTEM
SMELLS OF FUEL BOTH INSIDE AND OUTSIDE OF THE CAR WHEN THE CAR IS 3/4 OR FULL TANK.. (FUEL TANK SENDING UNIT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811886December 23, 2015
FUEL/PROPULSION SYSTEM
AFTER FUELING THE CAR A STRONG SMELL OF RAW GASOLINE IS PRESENT FROM NEAR THE OUTSIDE REAR OF THE VEHICLE. ONCE THE LEVEL OF FUEL DROPS BELOW 1/2 TANK THE SMELL GOES AWAY. THE SMELL IS MOST NOTICEABLE AFTER THE CAR IS PARKED AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811784December 22, 2015
WHEELS
I RAN OVER AN UNAVOIDABLE MODERATE SIZED CITY STREET POT HOLE AT LOW SPEED WHILE BRAKING AND THE FRONT PASSENGER SIDE TIRE DEFLATED. ANOTHER ORIGINAL TIRE WAS DEFECTIVE AND DEVELOPED A SIDEWALL BUBBLE IN SEPTEMBER AND THE DEALER REPLACED IT FOR FREE. THEN I WAS INSTRUCTED TO INFLATE THE TIRES TO 40 PSI AND I HAVE BEEN CAREFUL TO MAINTAIN THE TIRE PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811492December 21, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2006 MERCEDES BENZ E350W. CONSUMER STATES PROBLEM WITH LICENSE PLATE LIGHTS NOT WORKING AND THIRD BRAKE LIGHT STOPPED AS WELL. CONSUMER WAS NOTIFIED BY DEALER THAT THIS HAPPENS TO VEHICLES WITH AUTOMATIC TRUNK OPENING AND CLOSING THE DEALER INFORMED THE CONSUMER THAT THE ELECTRIC CABLE FROM THE ENGINE TO THE TRUNK COULD FAIL FOR UNKNOWN REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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