Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10810500December 15, 2015
STEERING
THE ELECTRIC STEERING COLUMN ADJUSTMENT TO MOVE STEERING WHEEL UP AND/OR DOWN BECOMES INOPERABLE. HOWEVER THE IN & OUT ADJUSTMENT STILL WORKS. THIS MAKES PROPER STEERING WHEEL AND AIR BAG LOCATION IMPOSSIBLE. IT WAS NOTICED WHILE DRIVING THAT THE STEERING WHEEL WAS NOT IN THE PROPER/COMFORTABLE POSITION. I HAVE GONE ONLINE AND THIS APPARENTLY IS A KNOWN AND COMMON PROBLEM. A PLASTIC PART CALLED THE COUPLING COLLAR, PART #A203 462 06 78 BREAKS AND RENDERS THE UP AND DOWN ADJUSTMENT IMPOSSIBLE. FROM WHAT I HAVE READ THIS COVERS MULTIPLE MODELS AND MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809392December 10, 2015
ENGINE
DURING INITIAL WARMUP OF VEHICLE (GENERALLY SOAKED AT AMBIENT TEMPERATURES 60F AND BELOW) A SHORT TERM (5-8 SECONDS) UNSTABLE IDLE OCCURS 20-30 SECONDS AFTER INITIAL ENGINE START AND WHILE IN A FORWARD DRIVE GEAR. THIS UNSTABLE IDLE GENERATES TORQUE VARIATIONS THAT WILL OVERCOME A BRAKE APPLY AND INCUR VEHICLE MOVEMENT. THE BRAKE APPLY IS A LEVEL WHICH WOULD KEEP THE VEHICLE STOPPED ON LEVEL GROUND TO COUNTER ACT NORMAL CREEP TORQUE. APPLYING THE BRAKE HEAVIER WILL PREVENT THE VEHICLE FROM MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809115December 8, 2015
FUEL/PROPULSION SYSTEM
I BEGAN SMELLING A STRONG GASOLINE ORDER AFTER DRIVING AND PARKING THE CAR. THE ODOR WAS STRONGEST WHEN THE CAR WAS PARKED IN THE GARAGE. YOU COULD NOT DRIVE THE CAR VERY FAR WITHOUT HAVING TO OPEN THE WINDOWS. AFTER ABOUT THREE WEEKS I TOOK THE CAR TO A MERCEDES REPAIR MECHANIC WHO INFORMED ME GASOLINE WAS LEAKING FROM THE FUEL PUMP LOCATED UNDER THE BACKSEAT. DUE TO THE TYPE OF FUEL TANK I HAD (SPECIAL ORDER CRASH RESISTANT TANK) I COULD NOT JUST REPLACE THE FUEL PUMP. I HAD TO REPLACE THE FUEL PUMP, FUEL SENSORS, AND THE FUEL TANK. DRIVING THE CAR WITHOUT A REPAIR WAS VERY DANGEROUS. THE COST WAS $3,000. I HAD NO CHOICE BUT TO REPAIR THE CAR. THE CAR HAD APPROXIMATELY 102,850 MILES ON IT. MERCEDES NEEDS TO DO THE RIGHT THING AND STEP UP AND REPAIR THE 2007 E350'S THAT EXPERIENCE THIS. IT IS EITHER A DESIGN FLAW OR FAULTY PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808647December 6, 2015
FUEL/PROPULSION SYSTEM
STRONG SMELL OF GAS INSIDE AND OUTSIDE PERIMETER OF THE AUTOMOBILE AFTER A GAS TANK FILL UP. SMELLS GO AWAY AFTER DRIVING 40-50 MILES. I HAVE BEEN REFUELING AT ABOUT 80% CAPACITY TO MITIGATE THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808565December 5, 2015
FUEL/PROPULSION SYSTEM
STRONG FUEL ODOR SMELL INSIDE CABIN AND OUTSIDE WHEN FILL UP THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807933December 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ E350. THE CONTACT STATED THAT THERE WAS ABNORMAL LEAKAGE UNDER THE VEHICLE AND AN ABNORMAL DIESEL ODOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL COOLER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,150. UPDATED 02/26/16*LJ; 05/02/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807157November 27, 2015
SERVICE BRAKES
BRAKE SERVICE WORKSHOP MESSAGE. SBC UNIT FAILING AND LOSS OF BRAKE FUNCTION NOTICEABLE WHEN THE LIGHT IS ON. MESSAGE GOES AWAY BUT COMES BACK ON. CAR HAS 55766 MILES AND IS LESS THAN 10 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807160November 27, 2015
FUEL/PROPULSION SYSTEM
AFTER FILLING CAR UP WITH GAS (NOT TOPPING IT OFF) THE INSIDE OF THE CAR SMELLS LIKE GAS. THE SMELL GOES AWAY AFTER THE GAS TANK IS 3/4 FULL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807163November 27, 2015
SERVICE BRAKES
THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. MERCEDES BENZ HAS ISSUED A SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807091November 26, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ON TWO OCCASIONS (ONCE FROM A STOP AND ONCE WHILE MOVING AT 30 MPH) I HAVE PRESSED THE GAS PEDAL TO THE FLOOR TO ACCELERATE QUICKLY AND THE CAR HAS MALFUNCTIONED. BOTH TIMES THE ELECTRONIC STABILITY CONTROL IMMEDIATELY BECAME DISABLED, THE ESC WARNING INDICATOR LIGHTS CAME ON, AND THE ENGINE STOPPED RESPONDING TO MY PRESSING THE GAS PEDAL. I WAS ABLE TO MAINTAIN FORWARD MOVEMENT BUT I COULD NOT ACCELERATE. I COULD PRESS THE PEDAL TO THE FLOOR WITHOUT THE RPM GAUGE NEEDLE MOVING. THERE WAS A REAL DANGER OF BEING HIT FROM BEHIND WHEN THIS HAPPENED BECAUSE I WAS SLOWING DOWN UNEXPECTEDLY. I PULLED TO THE SIDE OF THE ROAD, TURNED OFF THE CAR, AND RESTARTED IF AFTER ABOUT 6 SECONDS. ONCE I RESTARTED EVERYTHING RETURNED TO NORMAL. I HAVE NEVER HAD A CAR IN WHICH I LOSE THE ABILITY TO CONTROL SPEED BY PRESSING THE GAS TOO HARD. I AM TOLD IT IS SOME TYPE OF "SAFETY" FEATURE TO PROTECT THE TRANSMISSION ("LIMP HOME MODE") BUT I FIND IT TO BE VERY DANGEROUS. I WOULD RATHER DESTROY A TRANSMISSION AND HAVE THE CAR RESPOND TO MY COMMANDS THEN HAVE A COMPUTER DECIDE TO TURN OFF THE ACCELERATOR WHILE I AM DRIVING AND RISK A REAR END COLLISION. I SEE SOME SIMILAR COMMENTS ABOUT THIS ON THE INTRANET FOR MERCEDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806432November 24, 2015
FUEL/PROPULSION SYSTEM
THE SMELL OF FUEL IS COMING FROM MY CAR WHEN IT IS STATIONARY OR IN MOTION. THE SMELL OF SO OVERWHELMING THAT I CAN SMELL IT EVEN BEFORE ENTERING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794448November 17, 2015
FUEL/PROPULSION SYSTEM
WHEN I FILL-UP THERE IS ALWAYS THE STRONG SMELL OF GASOLINE INSIDE THE CAR AND OUTSIDE IN THE GARAGE WHEN PARKED AND ROLLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790237November 13, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. WHILE DRIVING BELOW 10 MPH, THE TRANSMISSION WOULD SUDDENLY MALFUNCTION AND CAUSED THE VEHICLE TO ABRUPTLY STOP. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790316November 13, 2015
AIR BAGS
THE DRIVER WAS OPERATING HER 2006 MERCEDES-BENZ E350 ON A COUNTY ROAD IN REDMOND, WASHINGTON. DRIVER WAS INVOLVED IN AN ACCIDENT, IN WHICH SHE REAR-ENDED THE CAR IN FRONT OF HER, CAUSING HER CAR'S DRIVER'S SEAT AIRBAG CONTAINED IN THE STEERING WHEEL TO DEPLOY. WHEN THE AIRBAG DEPLOYED, SOME PORTION OF THE AIR BAG OR ITS COVER (POSSIBLY THE METALLIC MERCEDES- BENZ EMBLEM) SLICED THE DRIVER'S THROAT, SEVERELY LACERATING HER TRACHEA AND NECK TISSUE...UPDATED 12/03/15 *BF *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10789763November 11, 2015
SUSPENSION
AIRBAG SYSTEM IS MALFUNCTIONING CAUSING CAR TO DROP TO UNSAFE DRIVING LEVELS. RED LIGHT STAYS ON ON MY DASH SAYING CAR TO LOW PULL OVER.. WHY MERCEDES, WHY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789676November 10, 2015
FUEL/PROPULSION SYSTEM
STRONG GAS ODOR COMING FROM INSIDE THE VEHICLE AFTER FILLING UP. DEALERSHIP STATES, NO ACTIVE RECALLS AND ARE UNABLE TO SOURCE THE ODOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788789November 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. WHILE DRIVING 10 MPH, THE CONTACT'S VEHICLE STRUCK A PARKED VEHICLE IN THE REAR. AS A RESULT, ALL THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10788728November 5, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E350. THE CONTACT STATED THAT THE WINDSHIELD MOLDING MELTED THAT HELD THE WINDSHIELD IN PLACE. THE MOLDING THAT HELD THE SIDE WINDOWS TOGETHER ALSO MELTED. THE CONTACT BELIEVED THE VEHICLE WAS BEING HACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788366November 4, 2015
FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL AFTER FILLING TANK, DRIVERS SIDE FUEL SENDING UNIT ON DRIVERS SIDE OF FUEL TANK LEAKING FUEL. NOTICEABLE CRACKS IN CORNERS OF UNIT AROUND FUEL PRESSURE SENDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787463October 31, 2015
FUEL/PROPULSION SYSTEM
BAD FUEL PUMPS UNDER REAR SEAT CAUSING FUEL SMELL IN MY ENTIRE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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