Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11395001February 6, 2021
STEERING
THERE IS A MAJOR ISSUE WITH THE POWER STEERING*DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11394793February 5, 2021
SERVICE BRAKES
TL* THE CONTACT'S WIFE OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT AFTER THE BRAKE PADS WERE REPLACED BY AN INDEPENDENT MECHANIC, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD WHILE DRIVING, WITHOUT WARNING. THE CONTACT'S WIFE HAD TAKEN THE VEHICLE BACK TO THE INDEPENDENT MECHANIC TWICE WHERE THE MECHANIC BLED THE BRAKE LINES. THE BRAKE PEDAL AND THE BRAKE MASTER CYLINDER WERE REPLACED. DESPITE THE REPAIRS, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO RIATA FORD (10507 US-290, MANOR, TX 78653) WHERE THE MECHANIC PERFORMED THE SAME REPAIRS AS THE INDEPENDENT MECHANIC HOWEVER, THE EXACT CAUSE THE FAILURE WAS NOT YET DETERMINED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 169,385.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394487February 3, 2021
SERVICE BRAKES
ENCOUNTERED EXTENDED BRAKE PEDAL RANGE AND PRESSURE REQUIRED TO PROPERLY APPLY BRAKES AFTER ENGAGING ABS WHILE DRIVING ON SLIPPERY SURFACE. FOLLOWING INCIDENT, BRAKE FLUID RESERVOIR CHECKED FULL, AND CONDITION CONTINUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394253February 2, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. AFTER CHARGING THE BATTERY AND STARTING THE VEHICLE, THE VEHICLE DROVE ROUGH AND WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FUTURE FORD LINCOLN OF CONCORD LOCATED AT 2285 DIAMOND BLVD, CONCORD, CA 94520 WHO DIAGNOSED THAT THE ELECTRICAL HARNESS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390826January 30, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
IN JANUARY 2021, MY VEHICLE HAD REACHED ABOUT 60,000 MILES. AS I WAS BACKING OUT OF MY DRIVEWAY, I NOTICED MULTIPLE WARNING LIGHTS ON THE INSTRUMENT PANEL AND AS I TRIED TO STOP THE CAR DISCOVERED THAT THE BRAKES WERE NOT WORKING. I PULLED THE EMERGENCY BRAKE HANDLE AND STOPPED THE CAR. HAD THE CAR NOT STOPPED, I PROBABLY WOULD NOT HAVE AVOIDED GOING INTO THE STREET. I TURNED OFF AND RESTARTED THE CAR BUT THE BRAKES DID NOT WORK (AFTER YOU START THE CAR, THE ABS LIGHT GOES ON AND THEN THE BRAKE WARNING LIGHT GOES ON; THE BRAKES ONLY WORK A LITTLE NEAR THE FLOOR). THE VEHICLE WAS TAKEN TO THE DEALER AND BOTH THE ABS MODULE AND HYDRAULIC CONTROL UNIT HAD TO BE REPLACED AT A COST OF ABOUT $3200. I NOTICED A RECALL FOR BASICALLY THE SAME THING BUT THE RECALL ONLY WENT UP TO 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389780January 25, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS INTERMITTENTLY DEPRESSED TO THE FLOORBOARD WITHOUT WARNING. TODD JUDY FORD OF HUNTINGTON (2480 5TH AVE, HUNTINGTON, WV 25703) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389528January 23, 2021
SERVICE BRAKES
AFTER HITTING BRAKES HARD ON WET SURFACE THE ABS ACTIVATED. FROM THAT POINT ON THE BRAKES WOULD DEPRESS TO THE FLOOR. TRIED TO PUMP UP, BUT THE BRAKE PEDAL WOULD STILL DROP TO FLOOR BOARD. AT ONE POINT THE CAR WAS PULLED OVER SINCE THE BRAKES NO LONGER WORKED. HAD MASTER CYL REPLACED, LINES DRAINED. PEDAL STILL SEEMS SOFT. I'VE HAD 3 DIFFERENT MECHANICS WORK ON THE BRAKES AND ALL 3 DID SOMETHING DIFFERENT. PROBABLY SHOULD HAVE TAKEN TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389356January 22, 2021
AIR BAGS
I'VE BEEN GETTING AIRBAG WARNINGS FROM FORD VIA MAIL FOR OVER A YEAR. I MADE AN APPT AT THE FORD SVC DEPT IN CARSON CITY NV OVER A YEAR AGO. I'VE MADE FOLLOW UP CALLS BUT THEY DON'T HAVE THE RIGHT PART & CANNOT / WILL NOT REPAIR MY CAR. ALL I GET IS PAPER IN THE MAIL & PROMISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389441January 22, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JACK DEMMER LINCOLN, INC. (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOOR TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385975January 1, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
THE DRIVER DOOR POPS OPEN WHEN THE CAR IS IN MOTION AND HAS BEEN DOING THIS SINCE I BOUGHT IT 3 YEARS AGO IN MAY. BUT APPARENTLY IT ISN'T A RECALL. I'M ACTUALLY SCARED TO DRIVE IT THE CAR HAD 54,000 MILES AND 59,000 5 THOUSAND MILES IN THREE YEARS. CAN MAX SAID IT WOULD BE REPAIRED FREE OF CHARGE THEY LIED. THIS IS A PROBLEM AND I'VE TALKED TO OTHER MKZ OWNERS WHO SAY THEY FIXED THE CAR AND PAID FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385303December 28, 2020
ENGINE, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE POWER STEERING BECAME INOPERABLE. THE POWER STEERING SENSOR LIGHT, STABILITY CONTROL LIGHT AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE STARTED. CENTRAL FLORIDA LINCOLN (2055 W COLONIAL DR, ORLANDO, FL 32804, (407) 841-4550) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384563December 22, 2020
STRUCTURE:BODY, WHEELS
ALUMINUM HOOD AND WHEELS ARE CORRODING AND MILEAGE IS BEYOND ORIGINAL FACTORY WARRANTY AND NOT COVERED UNDER THE CERTIFIED PRE-OWNED WARRANTY. ON THE HOOD THERE ARE SEVERAL SPOTS WHERE THE PAINT IS BUBBLING. THIS IS A WELL-DOCUMENT ISSUE WITH FORD PRODUCTS SINCE THEY STARTED PUTTING ALUMINUM PARTS ON THEIR VEHICLES. ON THE WHEELS, CORROSION IS APPEARING UNDER THE TOP COAT. THE VEHICLE HAS LESS THAN 66,000 MILES ON IT. THESE MANY NOT BE SAFETY ISSUES, BUT IT IS A BIG PROBLEM THAT FORD/LINCOLN SHOULD BE HELPING THEIR CUSTOMERS WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384297December 20, 2020
STRUCTURE:BODY
THE FUEL DOOR LATCH GETS LOOSE AND OPENS BY ITSELF. IT BECOMES A SAFETY CONCERN ESPECIALLY ON A HIGHWAY THE FUEL DOOR MIGHT COME OFF. WHEN REVIEWING THIS PROBLEM WE FOUND MANY FORD VEHICLES HAS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384076December 18, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT WHILE APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED TO FLOORBOARD WHILE ATTEMPTING TO BRING THE VEHICLE TO A STOP HOWEVER, THE VEHICLE FAILED TO STOP AND THE DRIVER HAD TO PROCEED THROUGH THE RED LIGHT WITH SPEED TO AVOID A CRASH. THE BRAKE PEDAL RETURNED TO NORMAL FUNCTION AND THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION, THE VEHICLE FAILED TO STOP AT A STOP SIGN. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND CONTACTED PACIFICO MARPLE FORD LINCOLN (3015 W CHESTER PIKE, BROOMALL, PA 19008, (888) 320-6221) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE AT THE DEALER FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383682December 16, 2020
SERVICE BRAKES
I WAS HEADING TO WORK AND I DIDN'T SEE ANY ISSUE ON MY DASHBOARD THAT SOMETHING IS WRONG WITH THE CAR. I DROVE THE CAR THREE BLOCKS AND THE CAR STOPPED ALL OF SUDDEN WHILE I WAS IN DRIVING MODE. I CALL THE DEALER AND THEY TOLD ME TO TOW THE CAR TO THEM. THE DEALER CALLS ME THE NEXT DAY AND SAID YOUR BRAKE SYSTEM WIRES WERE CHEWED BY AN ANIMAL. I ASKED WHY MY BREKE ALERT DIDN'T SHOW UP ON THE DASHBOARD, THEY COULDN'T EXPLAIN AND KEEP ASKING ME TO PAY FOR IT. I TOLD THEM I COULD HAVE BEEN KILLED IF I WAS GOING IN HIGH SPEED AND THE CAR BRAKE SYSTEM STOP ANY TIME. I FEEL LIKE THERE IS A FAULT THAT NEEDS TO BE INVESTIGATED. THIS IS REALLY NOT SAFE WHEN YOUR MOST IMPORTANT PART OF THE CAR SYSTEM WIRES IS CHEWED BY AN ANIMAL AND I DON'T SEE ANY INDICATOR SHOWING ME ANY ISSUE RELATED TO IT. I NORMALLY SEE WHEN AN OIL CHANGE IS A NEED, LOW TIRE AIR, THE DOOR IS OPEN, ALL THOSE SIGNS SHOW ON THE DASHBOARD, BUT THE BRAKE SYSTEM DIDN'T WARN ME THAT SOMETHING IS WRONG. I HAD AN EXTENDED WARRANTY WITH LINCOLN WITH BRAKES AND ELECTRIC ISSUES. THEY DENIED THAT THEY DON'T COVER SUCH ISSUES. I DON'T EVEN FEEL SAFE DRIVING THIS CAR EVEN IF THEY FIX, BECAUSE THEY CAN'T PROVE HOW LONG THE WIRES WERE CHEWED AND WHY THE BRAKE INDICATOR DIDN'T SHOW UP. I HAVE REPORTED THIS CASE TO THE LINCOLN HEADQUARTERS, BUT NO HELP FROM THEM. THEY KEEP SAYING YOU HAVE TO WORK WITH YOUR LOCAL DEALERS. SEE ATTACHED PICTURES. IF THIS HAPPENS WHILE I WAS IN 50MILES ON THE HIGHWAY, I WOULD HAVE CAUSE HUGE DAMAGE. CONTACT ME ANY FURTHER QUESTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375996November 23, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER'S SIDE BRAKE LIGHT FAILED TO OPERATE CORRECTLY WHILE THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. *BF THE CONSUMER REFERENCED RECALL 14M03.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375552November 20, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375042November 17, 2020
ENGINE
MY 2015 MKZ STARTED HAVING PROBLEMS IN SEPTEMBER 2020 WHEN THE CHECK ENGINE LIGHT CAME ON AS WELL AS THE INDICATOR FOR LOW ENGINE OIL PRESSURE, BOTH COMING ON WHEN THE CAR IS IN MOTION. WE PURCHASED THE EXTENDED WARRANTY WITH THE VEHICLE AND AFTER TAKING IT TO FORD AUTO NATION IN PANAMA CITY, THEY TOLD US IT WAS THE CATALYTIC CONVERTER. THEY DID NOT TEST WHY THE LOW ENGINE OIL PRESSURE INDICATOR LIGHT CAME ON, ONLY STATING IT WAS DUE TO THE CATALYTIC CONVERTER. I HAD TO CALL THEM TWICE TO EVEN GET AN UPDATE ON MY VEHICLE AS NO ONE WOULD CALL ME REGARDING THE ISSUES. WE THEN BROUGHT IT TO THE LOCAL MECHANIC WE USUALLY USE AND THEY STATED THE CAR HAD TWO EMISSION RECALLS/BULLETINS; ONE FOR THE CATALYTIC CONVERTER AND THE SECOND FOR THE POWERTRAIN CONTROL MODULE REPROGRAMMING ( WHICH I HAVE COPIES OF). AFTER TAKING IT BACK TO FORD AUTO NATION PANAMA CITY, THEY STATED THESE TWO RECALLS DID NOT APPLY TO MY VEHICLE AND WOULD NOT HELP US, EVEN AFTER GIVING THEM COPIES OF SUCH PAPERWORK. THEY STATED THAT JUST BECAUSE THE RECALLS/BULLETINS PULLED UP WITH MY VIN NUMBER, IT DID NOT MEAN THOSE WERE APPLICABLE TO MY VEHICLE. SINCE THE INCIDENT WITH FORD AUTO NATION PANAMA CITY, MY VEHICLE HAS BEEN TO THE LOCAL MECHANICS SHOP 3 TIMES FOR REPAIR TO THE OIL PRESSURE SWITCH, 2 DIFFERENT O2 SENSORS (FRONT LEFT AND BACK RIGHT) ALONG WITH CHANGING OUT OF SPARK PLUGS AS THE CORRECT ONES WERE NEVER INSTALLED AND A HUGE GAP WAS FOUND BETWEEN THEM ( I PURCHASED THIS CAR ONE YEAR AGO). THE CODES FOR THE CHECK ENGINE LIGHT ALL THREE TIMES HAVE SHOWN THE O2 SENSORS AND CATALYTIC CONVERTER. I WANT MY CAR REPAIRED PROPERLY AND MY FUNDS REIMBURSED AS THIS WOULD NOT HAVE HAPPENED IF FORD AUTO NATION PANAMA CITY WOULD HAVE REPAIRED MY VEHICLE PROPERLY WHEN WE PROVIDED THEM THE PAPERWORK REGARDING THE EMISSION RECALLS/BULLETINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374359November 12, 2020
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
TL* THE CONTACT OWNS A 2018 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DEPRESSING THE WINDOW SWITCH FOR THE DRIVER'S SIDE REAR WINDOW, THE BLIND SPOT WARNING SYSTEM WAS DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373156November 5, 2020
AIR BAGS, SEATS
I WAS STATIONARY BEHIND A CAR TURNING LEFT ON HWY 154 S IN COWETA CO, GA, WHEN I WAS HIT FROM BEHIND BY ANOTHER AUTOMOBILE GOING APPROXIMATELY 50+ MPH. THE DRIVER WHO HIT ME NEVER APPLIED HIS BRAKES, WHICH PUSHED MY CAR INTO THE SUV IN FRONT OF ME. THE CAR I WAS PUSHED INTO WAS SHOVED 30+ YARDS DOWN THE ROAD. MY AIRBAGS DID NOT DEPLOY AND MY DRIVER'S SIDE SEAT BROKE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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