Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11403271March 16, 2021
SERVICE BRAKES
THIS IS NOT A NEW ISSUE, BUT MY VEHICLE IS SUBJECT TO SAFETY RECALL 19S54. DESPITE HAVING KNOWN ABOUT THIS ISSUE SINCE AT LEAST DECEMBER 2019, FORD HAS STILL NOT REPAIRED IT. I HAVE CHECKED MANY, MANY TIMES WITH MY LOCAL DEALER WHO ALWAYS INDICATES PARTS AVAILABILITY AS THE ISSUE. THIS REALLY NEEDS FOLLOW-UP. PRESSURE NEEDS TO BE APPLIED TO FORD. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403295March 16, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE WHEN HE TRIED DEPRESSING THE BRAKE PEDAL AND IT FAILED UNTIL SHE PRESSED IT ALL THE WAY DOWN. THE CONTACT REFUSED MEDICAL ATTENTION AND NO POLICE REPORT WAS FILED. THE CONTACT STATED THAT THIS WAS THE SECOND COLLISION INVOLVING THE BRAKE FAILURE. THE VEHICLE WAS TAKEN TO PENSKE LINCOLN (8850 GROSSMONT BLVD, LA MESA, CA 91942) FOR THE RECALL REPAIR HOWEVER, THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND SHE WOULD BE NOTIFIED ONCE PARTS WERE AVAILABLE TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 124,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (REACLL RELATED INCIDENT) TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11400302March 11, 2021
SERVICE BRAKES
ABS WENT OFF AND NOW PEDAL WANTS TO GO TO THE FLOOR BEFORE STOPPING. YOU CAN FEEL IT GRAB RIGHT AWAY AND THEN FADE AWAY. THIS MODEL HAS A ABS VALVE RECALL BUT MY VIN IS NOT PULLING IT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400153March 10, 2021
SERVICE BRAKES
DOT 3 BRAKE FLUID AND ANTI-LOCK BRAKE SYSTEM FUNCTION IS DEFECTIVE AND THE ISSUE IS NOT BEING ADDRESSED AFTER A NUMBER OF YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399304March 5, 2021
SERVICE BRAKES
I WAS DRIVING, NORMALLY AROUND TOWN. MY BRAKES HAVE BEEN WORKING FIND AND NORMAL UP UNTIL THIS POINT. THEN, ALL OF SUDDEN I WENT TO PRESS MY BRAKES AND THE PEDAL ALMOST WENT TO THE FLOOR. LUCKILY, THERE WAS NOT ANY CARS IN FRONT OF ME OR WAS AT AN INTERSECTION. SEVERAL WARNING LIGHTS CAME ON: CHECK ENGINE WRENCH, ABS LIGHT, SERVICE ADVANCE TRACK AND E BRAKE LIGHT. SO, I WAS CLOSE TO MY HOME AND I DROVE IT SLOWLY TO MY HOUSE AND CHECKED UNDERNEATH THE HOOD. THE BRAKE FLUID LEVEL WAS FINE AND NO BRAKE LINE LEAKS WHATSOEVER. NEXT, I RESEARCHED THE PROBLEM ONLINE AND FOUND OUT THAT IT IS AN ABS MODULE FAILURE. I ALSO FOUND OUT THAT FORD HAD A RECALL ON THEIR ABS SYSTEM, BUT FOR ONLY YEARS 2006-2010. GO FIGURE, THE NEW MODULE COSTS OVER $500 PLUS, THEN LABOR CHARGES AND A DEALER HAS TO REPROGRAM THE ABS SYSTEM. WOW, WHAT A SUPER EXPENSIVE UNFORESEEN REPAIR PILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398848March 3, 2021
SERVICE BRAKES
MAY OF 2021 WILL MARK TWO YEARS SINCE I BEGAN HAVING ISSUES WITH MY 2008 LINCOLN MKZ ABS SYSTEM. LINCOLN OFFICIALLY ISSUED A RECALL ABOUT MY SPECIFIC VEHICLE IN JANUARY 2020. IT IS UNACCEPTABLE FOR A FIX TO NOT YET HAVE BEEN ESTABLISHED FOR THIS. I CANNOT SELL MY CAR AS NO ONE WILL BUY IT WITH THE ISSUE AND I CANNOT TRADE MY CAR FOR ANOTHER ONE BECAUSE THE DEALERSHIPS CANNOT SELL THE TRADE TO A CUSTOMER DUE TO THE RECALL. I AM BEING HELD HOSTAGE BY A CAR I CANNOT DRIVE IN INCLEMENT WEATHER DUE TO THE ABS SYSTEM NOT FUNCTIONING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398934March 3, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD FORD (301 N. FRANKLIN ST, HEMPSTEAD, NY 11550) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 88,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398798March 2, 2021
EXTERIOR LIGHTING, SEATS
DRIVER SIDE FRONT SEAT HEATER DO NOT WORK, BUT PASSENGER FRONT SEAT DO WORK. PASSENGER SIDE LOW BEAM LIGHT STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397342February 22, 2021
ENGINE, POWER TRAIN
NOTED A NATURAL GAS SMELL IN MY CAR ONLY WHEN HEAT ON IN CAR AND NOT CONSTENT, JUST IN SPIRTS I WOULD GET A STRONG SMELL. THEN LAST WEEK MY CAR STARTED MAKING A WEIRD WHINNING NOISE THAT HAS GOTTEN LOUDER AND MORE CONSISTENT OVER THE PAST WEEK. I NOTED THE 2013 MKZ HAD RECALLS FOR ISSUES LIKE THIS BEFORE. I JUST PURCHASED THIS CAR USED 3 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396932February 19, 2021
SERVICE BRAKES
THERE IS A RECALL FROM THE LINCOLN FORD COMPANY FOR BRAKES WHICH HAS BEEN ONGOING SINCE 2019. THEY KEEP DELAYING THE IMPLEMENTATION OF THE PART SAYING THEY ARE STILL IN THE TESTING PHASE. THEY ARE NOT GIVING OWNERS THE OPTION FOR COURTESY LEASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396758February 18, 2021
STEERING
STEERING STOPPED WORKING WHEN WE WERE LEAVING THE DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396569February 17, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
MY VEHICLE IS HAVING A DIFFICULT TIME BREAKING. HAVE CHANGED ROTORS AND BREAKS MULTIPLE TIME TO REMEDY THE PROBLEM AS I HAVE ALMOST BEEN IN 3 ACCIDENTS DO TO MY BREAKS SLIPPING. THE SLOPING HAS OCCURRED 2 TIMES WHILE DRIVING ON THE FREEWAY ONCE IN OCTOBER 2020 AND THEN AGAIN IN JANUARY 2021 I WAS GOING 63 MILES AN HOUR AND WHEN I WENT TO PRESS ON THE BRAKES DUE TO TRAFFIC APPROACHING THE VEHICLE HAD A HARD TIME COMING TO A STOP. I HAD MY BRAKES AND ROTORS RE-DONE AFTER THE FIRST INCIDENT IN NOVEMBER 2020. FOUND OUT ABOUT THE ABS RECALL AND HAVE CALLED TOYOTA/LINCOLN NUMEROUS TIMES OF THE LAST SIX MONTHS TO INQUIRE ABOUT THE RECALL AND FIXTURE AND HAVE BEEN TOLD THAT THERE IS NO PART OR REMEDY AVAILABLE.I FEEL AS THOUGH MY SAFETY AND MY CHILDREN SAFETY IS A GREAT RISK OF DANGER DUE TO THE AND FIXED SAFETY ISSUE AS WELL AS TOYOTA STILL NOT HAVING A REMEDY TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396658February 17, 2021
STRUCTURE:BODY
HOOD ON MY 2013 LINCOLN MKZ IS STARTING TO RUST AND THIS IS SHOULD NOT BE HAPPENING ON A CAR THAT IS LESS THAN 10 YEARS OLD. I FEEL LIKE IT'S A QUALITY CONTROL ISSUE BECAUSE THIS CAR IS NEVER DRIVEN ON BEACHES AND WE DON'T HAVE SALTY ROADS IN FLORIDA. THE RUST IS OCCURRING ON THE EDGE OF THE HOOD NEAR THE GRILL AND THE PAINT IS BEGINNING TO CHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396668February 17, 2021
SEATS
DRIVER SIDE SEAT WORMER WAS ON STARTED SMELLING PLASTIC AND IT STARTED SMOKING ATTACHED IS THE PICTURE OF IT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11396678February 17, 2021
SERVICE BRAKES
MY UNCLE CAR 2010 LINCOLN MKZ HAVE PROBLEM WITH BRAKE. WHEN DRIVE BRAKE PEDAL OK,,,,BUT SOMETIME PARK AT HOME ALL NIGHT LONG AND MORNING START ENGINE AND BRAKE PEDAL GO DOWN ON FLOOR. HE NEED TO PUMP BRAKE SEVERAL TIME TO MAKE BRAKE PEDAL GOES UP SO HE CAN DRIVE. BRAKE LIGHT ON DASH SOMETIME WENT ON WHEN DRIVING BUT BRAKE PEDAL NORMAL HE BRING TO DEALER AND LET THEM CHECK OUT,,,BUT NO PROBLEM SOLVE,,,THEY STILL DON'T KNOW WHAT HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395923February 12, 2021
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FIESTA LINCOLN (1720 S MESA DR, MESA, AZ 85210) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE FRONT END OF THE VEHICLE STARTED TO VIBRATE. THE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395560February 10, 2021
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT STATED WHILE MAKING A TURN FROM A STOP SIGN, THE STEERING WHEEL BECAME HARD TO MANEUVER. AS A RESULT, THE VEHICLE WAS HIT ON THE FRONT PASSENGER SIDE BY ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG DEPLOYED INJURING HIS GIRLFRIEND. HIS GIRLFRIEND SUSTAINED CUTS TO THE STOMACH AS THE CONTACT STATED IT SEEMED THAT METAL SHRAPNEL HAD DEPLOYED FROM THE AIR BAG. THE PASSENGER IN THE REAR MIDDLE ALSO SUSTAINED INJURIES TO THE HIP. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE CONTACT STATED PRIOR TO THE COLLISION, HE CONTACTED ST AUTO SALES INC (4545 GLENWOOD RD, DECATUR, GA) TO MAKE THEM AWARE OF THE STEERING WHEEL FAILURE. THE CONTACT STATED THAT THEY ADVISED HIM TO ADD STEERING FLUID TO THE RESERVOIR. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSIS AFTER THE COLLISION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.*DT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11395425February 9, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395437February 9, 2021
STEERING
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE DRIVING 42 MPH, THE POWER STEERING FAILED TO OPERATE AS THE SERVICE ADVANCED TRACK AND SERVICE POWER STEERING MESSAGES APPEARED ON HIS INSTRUMENT PANEL. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THERE WAS A RECALL ON SIMILAR MODEL VEHICLES FOR A POWER STEERING FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395224February 8, 2021
STEERING
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 60 MPH, AN AUDIBLE CHIME WAS HEARD AFTER WHICH, THE POWER STEERING ASSIST MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FELIX SABATES LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC 28273, (855) 975-3985) WHERE IT WAS DIAGNOSED WITH NEEDING THE RACK AND PINON TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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