Jeep Liberty Complaints

8,882 consumer complaints on file.

#10991287May 23, 2017
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT'S MOTHER OWNS A 2008 JEEP LIBERTY. WHILE THE CONTACT'S MOTHER WAS DRIVING 60 MPH, THE SKY SLIDER ROOF OPENED INDEPENDENTLY AND CAME OFF TRACK. THE DRIVER WAS UNABLE TO CLOSE THE SKY SLIDER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991040May 22, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING, THE CONTACT ATTEMPTED TO ENTER THE DRIVER'S DOOR TO UNLOCK THE VEHICLE. WITHOUT WARNING, THE VEHICLE ROLLED BACK, KNOCKED THE CONTACT DOWN, AND CRASHED INTO A NEIGHBOR'S VEHICLE. THE CONTACT DID NOT SUSTAIN VISIBLE INJURIES, BUT FELT PAIN ON HER SHOULDERS, KNEES, AND ANKLES. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY AND A POLICE REPORT WAS NOT FILED. THE CONTACT'S VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INSPECTOR WOULD BE ASSIGNED TO THE CASE. THE FAILURE MILEAGE WAS 72,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10986169May 17, 2017
AIR BAGS
TAKATA RECALL: NOT SURE HOW LONG A OCCUPANCY RESTRAINT MODULE SHOULD LAST, BUT I KNOW MINE APPARENTLY IS 7 YEARS WITH 77,300 MILES ON IT. MAY 10TH, 2017 I HAD BEEN DRIVING MY CAR ALL DAY, WE MADE A STOP AT KROGER AND WHEN WE GOT INTO THE VEHICLE THE AIRBAG LIGHT CAME ON. NOTHING WE COULD DO THAT NIGHT, SO WE WENT TO A BIRTHDAY DINNER AND WHILE DRIVING THERE IT STAYED ON. CAME OUT AFTER WE WERE FINISHED THE LIGHT HAD TURNED OFF. I TURNED THE VEHICLE ON TO LEAVE WORK ON TUESDAY MAY 16, 2017 AND THE LIGHT HAD COME ON AGAIN. WE CALLED THE SERVICE CENTER TO GET IT IN AND THE SERVICE CENTER HAD SAID THE OCCUPANCY RESTRAINT MODULE WAS FAULTY BUT THEY DIDN'T UNDERSTAND WHY. AFTER SOME RESEARCH I FOUND OTHER JEEP MODELS WITH THE SAME DEFECT AND WAS RECALLED. ALSO, THE SAME MODEL BUT DIFFERENT YEARS WERE RECALLED. THE SERVICE CENTER ADVISED THAT IT WOULD BE A POSSIBILITY THAT IF I CRASHED I COULD BE EJECTED FROM THE CAR, AND THE AIRBAGS MAY NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985664May 15, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHEN STARTING UP MY CAR AFTER 4 DAYS OF NOT DRIVING, THE ABS, BRAKE & TRACTION SENSOR WARNING LIGHTS CONTINUELY STAY ON ONCE MY CAR IS STARTED AND MOVING, NHTSA RECALL REF#06V493000, STATES AND ABS CONTROL MODULE SOFWARE PROBLEM, MAY CAUSE LOSS OF VEHICLE CONTROL, NOT SURE WHAT MODEL THIS RECALL IS FOR, CONTACTED CRYSLER, AND RECEIVED NO ASSIST OR ADVICE, I DON'T KNOW IF I SHOULD BE DRIVING MY CAR OR NOT, I'M VERY CONCERNED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985698May 15, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE, A FUEL LEAK WAS NOTICED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT DID NOT KNOW WHAT THE MECHANIC REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES AFTERWARDS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,935.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985726May 15, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, A LOUD NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE AND THE FRONT DRIVER SIDE DROPPED TO THE GROUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THAT THE LOWER BALL JOINT HAD PULLED THROUGH THE STEERING KNUCKLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT MENTIONED THAT AN INDEPENDENT MECHANIC DROVE THE VEHICLE, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985796May 15, 2017
SUSPENSION
HEARD A SCRAPING NOISE WHEN BACKING OUT OF MY DRIVEWAY. SHIFTED TO DRIVE TO RETURN TO DRIVEWAY AND NOISE SOUNDED LOUDER. IT SOUNDED LIKE A STICK OR SOMETHING SIMILAR WAS DRAGGING UNDER THE VEHICLE. I LOOKED UNDER AND SAW THAT A PORTION OF THE FRAME WHERE THE REAR LOWER CONTROL LINK WAS ATTACHED HAD RUSTED AND TORN LOOSE CAUSING THE REAR AXLE TO SHIFT TO THE REAR. THIS WAS AT THE PASSENGER SIDE, REAR. THE REAR CONTROL LINKS HAD PREVIOUSLY BEEN REPLACED UNDER RECALL BUT NO MENTION WAS MADE OF ANY OBSERVED FRAME RUST. I INSPECTED THE DRIVER'S SIDE AND SAW THAT A FAILURE IS BEGINNING THERE ALSO. THE VEHICLE IS NOT DRIVEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985887May 15, 2017
ELECTRICAL SYSTEM
MY PANIC ALARM WENT OFF BY ITSELF WHEN I WAS IN THE STORE. I SHUT IT OFF BUT NOW I HAVE A MESSAGE READING GATE AJAR AND ALL MY INTERIOR LIGHTS ARE ON. IT DRAINED MY BATTERY AND IT WOULD NOT TAKE A CHARGE. I NEEDED TO GET A NEW BATTERY. I AM STILL GETTING THE GATE AJAR READING AND LIGHTS STAY ON. I DISCONNECT MY BATTERY WHEN I GO TO WORK. I HAVE BEEN READING ONLINE AND APPARENTLY THIS IS AN ONGOING PROBLEM WITH THE JEEP LIBERTY AND NOT JUST THE 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985600May 14, 2017
FUEL/PROPULSION SYSTEM
SEVERAL YEARS AGO THERE WAS A RECALL ON MY FUEL TANK FOR GAS OVER SPILLING WHILE FUELING THE CAR. THAT WAS REPLACED BUT NOW I CAN'T FILL MY TANK COMPLETELY BECAUSE WHEN I DO THE INSIDE OF MY CAR SMELLS OF GAS FUMES FROM THE TANK UP TO THE FRONT SEAT. THERE IS ALSO AN ISSUE WITH THE CAR STALING AT A STOP OR THE IGNITION HAVING TROUBLE CATCHING WHEN I CRANK THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985644May 14, 2017
AIR BAGS
AIRBAG LIGHT RANDOMLY COMES ON AND OFF! AFTER I WENT TO THE DEALER FOR AIRBAG CONTROL MODULE NEEDED TO BE REPLACED DUE TO A RECALL, WHICH IS FREE REPAIR, BUT AFTER THE REPAIR, THE AIRBAG LIGHT IS OFF/ON THE DEALER SAID THAT I HAVE TO PAY $199 TO FIX THE DIAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985120May 12, 2017
FUEL/PROPULSION SYSTEM, SEAT BELTS
WHEN FUELING, THE GAS TANK SENSOR FAILS AND CAUSES THE GAS PUMP TO NOT AUTOMATICALLY STOP AND GAS OVERFLOWS. LUCKILY I WAS NOT STANDING TOO CLOSE WHEN THIS HAPPENED. ALSO,UPON STOPPING AND IGNITION IS OFF THE SEATBELT ON THE DRIVERS SIDE DOES NOT RETRACT AFTER UNLATCHING AND WHEN GETTING OUT OF THE CAR THE SEATBELT GETS STUCK IN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985472May 12, 2017
FUEL/PROPULSION SYSTEM
I GOT MY JEEP REPOED IN 2016 BECAUSE OF NOT MAKING MY PAYMENTS. I WAS HAVING THE PROBLEMS WITH THE GAS TANK AND THE ENGINE WAS NOT RUNNING CORRECTLY. IS THERE ANYTHING YOU CAN DO? PLEASE LET ME KNOW. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985011May 11, 2017
AIR BAGS
ABOUT 75,000 MILES, THE AIR BAG LIGHT CAME ON WHILE I WAS DRIVING. IT FLASHED AND WENT OFF, THEN CAME BACK ON. WAS DIAGNOSED AS OCCUPANT RESTRAINT CONTROL. DEALERSHIP TOLD ME IT WAS ALREADY RECALLED ON OLDER VEHICLES, BUT NOT THIS YEAR. I AM SUBMITTING THIS REPORT TO HOPEFULLY FIX THIS ISSUE. CHRYSLER NEEDS TO BE HELD RESPONSIBLE FOR DEFECTIVE PARTS. I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW, SO I KNOW THAT IT HAS NEVER BEEN IN ANY WRECKS OR HAD ANY REASON FOR THIS TO BE AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984788May 10, 2017
FUEL/PROPULSION SYSTEM
WHILE DRIVING TO A DOCTORS APPOINTMENT ON A CITY STREET, THE STRAPS THAT HOLD THE FUEL TANK ON FAILED DUE TO CORROSION AND THE FUEL TANK FELL TO THE GROUND, DRAGGING FOR A SHORT DISTANCE BEFORE THE TANK FAILED, SPILLING ABOUT 18 GALLONS OF GASOLINE ONTO THE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984531May 9, 2017
AIR BAGS
JUST TURNED OVER 49,000 MILES AND THE AIRBAG LIGHT CAME ON? BILL MARSH DEALERSHIP SAID IT WAS THE ORC SENSOR? THEY SAID IT HAD A RECALL BUT LOOKED IT UP AND IT DID NOT HELP SO NOW I HAVE TO PAY OVER $540. TO GET A NEW SENSOR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984375May 8, 2017
UNKNOWN OR OTHER
2010 JEEP LIBERTY SKY SLIDER WILL NOT CLOSE. INTERNET FULL OF PEOPLE WITH THE SAME PROBLEM. JEEP/CHRYSLER WILL NOT STAND BY THEIR PRODUCTS. THEY WANT TO REPLACE ENTIRE ROOF AT $2500 WHEN ONLY ONE PART IS BROKEN (AT LESS THAN $100). TOP MECHANISM IS SIMPLY GARBAGE. PEOPLE HAVE COMPLAINED THAT THE ROOF WILL FLY AWAY IF DRIVING CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983882May 7, 2017
POWER TRAIN
WHEN DECELERATING THROUGH 30 MPH, CLUMP SOUND AND SLIGHT JERK. ACCELERATES THROUGH 30 MPH SMOOTHLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983903May 7, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
2ND OCCURRENCE., LIFT GATE LIGHT CAME ON THE INSTRUMENT PANEL APP 4 DAYS AGO, MADE SURE DOOR WAS CLOSED. LIGHT REMAIN ON. THEN TODAY, HORN SOUNDED WHILE CAR WAS PARKED IN MY SECURED GARAGE. I HAVE CONTACTED THE DEALERSHIP. THEY REQUIRE A FEE TO PUT ON DIANOSTIC MACHINE. THEN $200 FOR A LIFT GATE SENSOR WHICH THEY CLAIM MAY NOT REMEDY THE ISSUE PLUS LABOR! I DON'T HAVE MONEY TO WASTE ON MAYBE'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983852May 6, 2017
ELECTRICAL SYSTEM
I PRESENTLY OWN A 2011 JEEP LIBERTY SPORT. THE PROBLEM IS THE INSTRUMENT PANEL INSTRUMENT CLUSTER. AT 30,113 MILES, 6/26/14 I TOOK THE JEEP IN TO CHECK PARTIAL DISPLAY OF BACKGROUND LIGHTING ON THE TEMP GUAGE. THE TECH STATED THAT ALL THOSE CLUSTERS EVENTUALLY FAIL, THAT THIS IS ONLY THE START, IT CANNOT BE REPAIRED, AND YOU HAVE TO ORDER THE WHOLE CLUSTER AS THE PROBLEM CANNOT BE FIXED. THE GUAGE CLUSTER WAS SUPPOSED TO BE ORDERED,BUT PAPERWORK WAS LOST BY THE DEALERSHIP, AND SINCE THE JEEP WAS NOT NOW UNDER WARRANTY I DIDN'T PURSUE A SOLUTION AS IT SEEMED A SMALL PROBLEM. NOW AT 52,000 MILES, 5/5/17 THE GUAGE DIALS STILL WORK, BUT THE JEEP CANNOT BE DRIVEN AT NIGHT SINCE THE GUAGES ARE NOT BACKLITE AND DARK, SUCH AS SPEEDOMETER, FUEL AND TEMP GUAGES AND ARE IMPOSSIBLE TO READ, AND THE ODOMETER, TRIP METERS ARE NOT DISPLAYING. THIS PROBLEM WILL HAVE TO BE FIXED BY REPLACEMENT AT MY EXPENSE, BECAUSE I FELT IT AS A SMALL PROBLEM AND I COULD LIVE WITH IT, BUT OVER TIME IT UNSAFE NOW. BUT I HOPE TO SHED SOME LIGHT ON THIS ONGOING DEFECT FOR SAFETY PURPOSES AND TO SAVE OTHER JEEP OWNERS HEADACHE AND FRUSTATION. THANK YOU AND GOD BLESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983625May 5, 2017
AIR BAGS
VEHICLE SPUN OUT ON SNOWY ROAD AND SLID OFF THE ROAD AT A ~120 ANGLE TO DIRECTION OF TRAVEL (LEFT ROAD FACING RIGHT AND BACKWARDS) AT AROUND 45MPH. STRUCK A SIGNPOST IN THE DRIVER'S DOOR, THEN ROLLED OVER ONCE DOWN A ~30 EMBANKMENT TO LAND BACK ON WHEELS. SIDE AIR BAGS DID NOT DEPLOY. DRIVER SUFFERED FRACTURED CLAVICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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