Jeep Liberty Complaints

8,882 consumer complaints on file.

#10970057April 3, 2017
ELECTRICAL SYSTEM
GATE LATCH SAYS IT'S OPEN AND INTERIOR LIGHTS WON'T GO OFF. IT WILL GO AWAY THEN AFTER RAIN WILL COME BACK ON. ONGOING ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970174April 3, 2017
VISIBILITY/WIPER
WINDOW FELL INTO DOOR AND IS PREVENTING THE DOOR FROM OPENING. BROKE WINDOW REGULATOR LIKE SO MANY OTHER PEOPLE HAVE COMPLAINED ABOUT. MY DAUGHTER WAS DRIVING THE CAR AND SAID THE WINDOW JUST FELL. I HAVE THE WINDOW UP WITH A WEDGE TO KEEP IT FROM FALLING AGAIN. LUCKILY THE WINDOW DID NOT BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970003April 2, 2017
AIR BAGS
RESTRAINT CONTROL MODULE HAS FAILED, AIRBAG LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969848April 1, 2017
STEERING, WHEELS
HAD 4 NEW GOODYEAR WRANGLER SRA TIRES INSTALLED BY SAM'S CLUB ON 5/3/2014.BOUGHT LIFETIME ROTATION/BALANCE PACKAGE AT THAT TIME. HAVE TIRES ROTATED/BALANCED ROUTINELY. ALIGNMENT GOES OUT EACH TIME AND STEERING WHEEL ALSO ENDS UP OUT OF THE PROPER POSITION. ALIGNMENT IS COMPLETED BY A SPECIALTY SHOP. THE SHOP TELLS ME I HAVE AT LEAST ONE OR MORE DEFECTIVE TIRES. INFORMED SAM'S CLUB OF ISSUE ON 4/10/2015 DURING THE ROTATION/BALANCE. HAD ALIGNMENT DONE THE PREVIOUS DAY. SAM'S CLUB DENIED ANY ISSUE WITH THESE TIRES AND WOULD NOT FOLLOW UP ON IT. HAVE LEARNED TO ROTATE/BALANCE FIRST, THEN DO ALIGNMENT. CERTAINLY WILL NOT PURCHASE GOODYEAR AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969880April 1, 2017
ELECTRONIC STABILITY CONTROL (ESC)
ON TWO OCCASIONS, WHILE TRAVELING ON HIGH SPEED HIGHWAYS, MY JEEP SUDDENLY LOST POWER. WHEN THAT HAPPENED, I LOST POWER STEERING AND HAD TO MUSCLE THE CAR TO THE SIDE OF THE ROAD. I REMOVED THE KEEP FROM THE IGNITION. WHEN I TRIED AGAIN TO START IT, ALTHOUGH DIFFICULT, IT STARTED. MY MECHANIC RAN AN ELECTRICAL TEST, AND ON THE REPAIR ORDER HE WROTE: "RESEARCH SYMPTOMS. FIND HIGH FAILURE RATE OF TIPM MODULE. RECOMMEND RETURNING TO DEALER" BECAUSE THE APPARENT FREQUENCY ACROSS THE COUNTRY MAY LEAD TO "POSSIBLE WARRANTY EXTENSION OR OPEN CAMPAIGN".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969599March 30, 2017
UNKNOWN OR OTHER
2004 JEEP LIBERTY. 3 FAILED WINDOW REGULATORS/ MOTORS. MANY COMPLAINTS FOR SAME ISSUE ON OTHER YEARS. RECALLS ISSUED BUT NOT FOR 2004 DESPITE MANY COMPLAINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969637March 30, 2017
UNKNOWN OR OTHER
I WAS DRIVING MY JEEP DOWN A STEEP ROAD IN THE SUMMER 2016 WHEN THE ESP BAS LIGHTS CAME ON. I TOOK IT TO OUR LOCAL JEEP DEALERSHIP AND THEY DIAGNOSED IT AS BEING A 'CLOCKSPRING' ISSUE. WHEN THEY CHECKED FOR AVAILABILITY, IT WAS BACK ORDERED -60 AND EVEN TOLD ME THEY MIGHT NOT BE ABLE TO GET ONE, WHICH TO ME MEANS THAT IS IS AN ISSUE THAT HAPPENS QUITE FREQUENTLY. I DID ASK IF THERE WAS A RECALL ON THIS PART AND WAS TOLD 'NO'. I WAS TOLD THAT NORMALLY THE CLOCKSPRING IS LIFETIME WARRANTIED. NOT THE CASE WITH THE JEEP LIBERTY. THEY FINALLY FOUND ONE AND I HAVE IT SCHEDULED TO BE PUT IN TOMORROW, 03/31.2017. THIS PART IS COSTING ME A LOT OF MONEY. I DON'T KNOW IF IT IS RELATED TO THE SPRING, BUT OCCASIONALLY MY WHEELS LOCK FOR APPROXIMATELY A SECOND OR 2. YOU CAN FEEL THE BRAKE APPLY AND HEAR IT MAKE A SOUND ON THE ASPHALT. LIKE A SKID. I AM GOING TO TELL THEM ABOUT THE ISSUE ON 03/31. I AM A SENIOR WHO DOES NOT HAVE A LOT OF MONEY; AS A MATTER OF FACT, I HAD TO BORROW THE MONEY TO REPAIR MY JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969647March 30, 2017
VISIBILITY/WIPER
THE WIPERS START WORKING BY THEMSELVES WHILE DRIVING DOWN THE ROAD. IT IS VERY SCARY AND I AM WORRIED WHAT ELSE WILL GO WRONG!!! :(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969224March 29, 2017
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE STEERING SEIZED AND THE VEHICLE COULD NOT BE MOVED DUE TO OVERHEATING. WHILE THE VEHICLE WAS BEING DRIVEN 25 MPH, THE TEMPERATURE GAUGE DID NOT INDICATE THAT THE VEHICLE WAS GOING TO OVERHEAT AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS NO STEAM OR SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DEFECTIVE, THE COOLANT RESERVOIR WAS DAMAGED, AND THE TEMPERATURE GAUGE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969407March 29, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, WARNING LIGHTS ON THE INSTRUMENT PANEL INADVERTENTLY ILLUMINATED AND THE INSTRUMENT PANEL LIGHTING DIMMED. IN ADDITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MULTI-FUNCTIONAL ELECTRICAL SYSTEM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,182. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968987March 28, 2017
FUEL/PROPULSION SYSTEM
WHEN FILLING CAR WITH GAS ON LEVELED SURFACES. THE CAR WILL BURP FUEL OUT THE FILLING NECK SPILLING OUT ON THE ROAD AND GRASS. SPOKE TO A LOCAL DODGE AND THEY SAID THEY HAD NO FIX FOR IT BUT IT IS AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969021March 28, 2017
AIR BAGS
AIRBAG LIGHT ON DASH ILLUMINATED WHILE DRIVING ON HIGHWAY. DEALER SAYS CONTROL MODULE FAULTY (LOCATED CENTER CONSOLE) AND NOT UNDER WARRANTY. JUST OVER $500 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968614March 27, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WINDOW REGULATORS. WINDOWS FALL INTO THE DOOR AND WILL NOT COME BACK UP. VEHICLE WAS STATIONARY THIS TIME. REPEATED OCCURRENCES. I AM TOLD BY THE DEALER THAT THE TIME FRAME IS UP FOR THE RECALL; HOWEVER, I HAD THIS FIXED DURING THE RECALL PERIOD AND IT IS BROKEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968292March 24, 2017
SUSPENSION
REAR CONTROL ARMS RUSTED AND ONE BROKE COMPLETELY IN TWO SENDING ME INTO THE ONCOMING LANE. LUCKILY I WAS ON A CITY STREET WITH A LOW MPH AND I WAS TRAVELING STRAIGHT WHEN IT BROKE. CHRYSLER TELLS ME THERE IS A RECALL BUT MY VEHICLE IS NOT FROM ONE OF THE STATES AFFECTED BY THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968312March 24, 2017
FUEL/PROPULSION SYSTEM
WHEN FILLING THIS VEHICLE WITH GAS, GAS WITH SPEW OUT ALL OVER THE CAR AND THE PERSON HOLDING THE NOZZLE THAT IS STILL IN THE GAS TANK. NO MATTER WHAT GAS STATION USED/PUMP AND NO MATTER HOW SLOW OR FAST IT IS GOING. I DO NOT " TOP OFF". THE SPILLAGE CAN BE BETWEEN A CUP TO A HALF GALLON FOR NO REASON IN PARTICULAR. THIS IS A VERY DANGEROUS ISSUE AND NEEDS TO BE RESOLVED.I HAVE TO GUESS EACH TIME HOW MUCH TO PUT IN SO I CAN LIMIT THE AMOUNT OF FUEL SPILLAGE. THIS HAS BEEN HAPPENING FOR YEARS WITH NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967887March 22, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
MY ANTI SKID, ABS, AND ESP LIGHTS ARE ON. THE CRUISE CONTROL IS NOT WORKING. ALSO, AT ABOUT 50 MPH, MY FRONT END ACTS UP. I AM TOLD THAT THIS IS A KNOWN PROBLEM WITH THE CLOCK SPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967482March 21, 2017
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHEN RECEIVING A ROUTINE ALINEMENT, THE CERTIFIED MECHANIC DIAGNOSED THAT THE LOWER CONTROL ARMED FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THEY WERE INFORMED THAT THE VEHICLE PREVIOUSLY RECEIVED A RECALL REPAIR REGARDING THE LOWER CONTROL ARM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967299March 20, 2017
STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER
IT'S RUSTING UNDER MY JEEP, THE BRAKES AND BRAKE LINES ARE RUSTING AT AN ALARMING RATE AND THE UNDERCARRIAGE IS RUSTING FAST. I WAS DRIVING WHEN MY RUSTY BRAKE LINE BROKE. .I I AM STILL PAYING FOR THIS JEEP. AND I HEARD OF THE GAS TANK HAVING PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967128March 20, 2017
UNKNOWN OR OTHER
THE WINDOWS FELL INTO THE DOOR WHEN ROLING DOWN THE DRIVERS REAR WINDOW. THIS IS THE 4TH TIME THIS HAS HAPPENED AND NOT JUST THIS WINDOW. I HAVE REPLACED 3 WINDOW REGULATORS AND 2 WINDOWS. THE PLASTIC COMPONENT HOLDING THE WINDOW IN PLACE HAS A TINY MEATAL CLIP TO HOLD A BALL JOINT TO THE WINDOW AND ITS NOT STRONG ENOUGH TO HOLD THE WINDOW IN PLACE. FOR A VEHICLE DESIGNED FOR OFF ROADING I CANT SEE HOW THIS IS GOOD. THE LAST TIME THIS OCCURED WAS DURING A RAIN STORM AND MY 6 YR OLD GOT SOAKED WHEN IT FELL. JUST GLAD THE WINDOW DIDNT SHATTER THIS TIME. I ALMOST LOST CONTROL WHEN THIS HAPPENED AND HAD TO FIND A PLACE TO PULL OVER TO HELP HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966426March 17, 2017
UNKNOWN OR OTHER
HAVE A 2007 JEEP LIBERTY, WHERE THE WINDOW REGULATORS HAVE FAILED 5 TIMES. 3 TIMES WAS COVERED UNDER WARRANTY. LAST TIME (11/09/15) HAD TO PAY $450.00 FOR REPAIR. THIS TIME, THE ESTIMATED COST IS ANOTHER $450.00. I AM THE ORIGINAL OWNER. FIVE FAILURES FOR THE SAME PART IS RIDICULOUS. I UNDERSTAND THERE WAS A CLASS ACTION SUIT BROUGHT AGAINST CHRYSLER FOR THIS PROBLEM, BUT DON'T KNOW IF THAT SUIT IS STILL ACTIVE OR IF I CAN GET ADDED TO IT, OR IF I CAN GET REIMBURSED FOR THE REPAIR. I AM LOCATED IN FLORIDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty