Jeep Liberty Complaints

8,882 consumer complaints on file.

#11003191July 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO POAGE CHRYSLER DODGE JEEP, INC. (900 CLINIC RD, HANNIBAL, MO 63401 (573) 221-7313), BUT DIAGNOSTIC TESTING COULD NOT BE COMPLETED BECAUSE THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002802July 3, 2017
AIR BAGS
AIRBAG LIGHT RANDOMLY COMES ON WHILE DRIVING AND THE DEALER QUOTED ME $400 TO REPAIR. I HAVE A 3 AND 5 YEAR OLD. I AM CONCERNED THAT IF THE AIR BAGS DEPLOY WHILE DRIVING WITH MY KIDS IN THE CAR, OUR LIVES WOULD BE IN DANGER. THIS COST IS ALSO NOT MONEY THAT I HAVE JUST SITTING AROUND IN A BANK ACCOUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002594June 30, 2017
ENGINE
P0300 CYLINDER MISFIRE CODE APPEARED WHEN MY VEHICLE WOULDN'T START AND NOW I NEED TO REPLACE MY LEFT SIDE ENGINE HEAD AND IT'S COSTING ME AROUND $2000.00 FOR PARTS AND LABOR. MY VEHICLE HAS A LITTLE OVER 60,000.00 MILES AND IS OUT OF WARRANTY AND NOT COVERED AND I CONTACTED CHRYSLER AND THEY WILL NOT DO ANYTHING ABOUT THIS. THEY ARE WELL AWARE OF THIS FAULTY ENGINE AND THERE NEEDS TO BE A RECALL OR CHRYSLER NEEDS TO PAY FOR MY REPAIRS. I HAVE A 3.47 LITER ENGINE WITH ONLY 60,000.00 MILES AND IT NEEDS TO BE REPLACED ON THE LEFT SIDE. CHRYSLER HAD THIS SAME ISSUE WITH THE 3.6 LITER ENGINE AND EXTENDED THE WARRANTY AND THE SAME OR RECALL SHOULD BE DONE WITH THE 3.7 LITER ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002596June 30, 2017
ELECTRICAL SYSTEM
I WAS LEAVING WORK ABOUT A MONTH AGO AND I WAS GOING ABOUT 45MPH. ALL OF A SUDDEN MY CAR SOUNDED LIKE IT WAS IN NEUTRAL WHEN IT WAS IN DRIVE. I HAD TO SWITCH TO THE NUMBER 2 ON MY COLUMN JUST TO GET IT TO DRIVE. THEN, MY AIR BAG LIGHT, ABS LIGHT, HAZARD LIGHTS, ENGINE LIGHT, BATTERY LIGHT, AND PROBABLY MULTIPLE OTHERS CAME ON. MY SPEEDOMETER WENT CRAZY AND SAID I WAS DRIVING AT 0 MPH. MY CAR STARTING SHAKING LIKE IT WAS GOING TO SHUT OFF IN THE MIDDLE OF THE ROAD. LUCKILY, I WAS ABLE TO GET IT INTO A PARKING LOT WHERE IT SHUT OFF AND COMPLETELY DIED. IT SOUNDED LIKE A CLICKING BUT WOULD NOT START WHEN TURNING THE KEY. I AM VERY LUCKY THAT I DID NOT GET STUCK IN THE ROAD WHEN IT STARTED TO DIE AND GET T-BONED. THIS SHOULD BE ADDRESSED BEFORE IT CAUSES SOMEONE TO CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002112June 29, 2017
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER (AL SERRA JEEP, CHRYSLER IN GRAND BLANC, MICHIGAN) WHO STATED THAT THE RECALL REPAIRS COULD NOT BE PERFORMED DUE TO EXCESSIVE CORROSION OF THE FRAME. THE DEALER REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001945June 28, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, IT ACCELERATED INDEPENDENTLY EVEN WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE HAD TO BE PLACED INTO NEUTRAL IN ORDER TO STOP. THE VEHICLE WAS TAKEN TO GALEANA CHRYSLER JEEP KIA (180 GREYSTONE BLVD, COLUMBIA, SC 29210) WHERE THE DEALER STATED THAT THERE WAS NO ISSUE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL MORE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 15,800. UPDATED 08/09/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001768June 27, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE REFUELING THE VEHICLE AND WHILE THE FUEL TANK WAS FULL, THE NOZZLE CLICKED AND FUEL SUDDENLY SPILLED FROM THE FUEL TANK HOLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000. UPDATED 10/17/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001800June 27, 2017
SUSPENSION
WE OWN A 2004 JEEP LIBERTY THAT WAS PURCHASED NEW IN VIRGINIA AND RESOLD TO OUR FAMILY IN 2013, IN VIRGINIA. ON 22 JUNE 2017, MY 18 YEAR OLD DAUGHTER WAS DRIVING OUR JEEP ON MOUNTAIN ROADS ABOUT 50 MILES FROM OUR HOME WHEN SHE NOTICED THE VEHICLE WAS "SWERVING" AND MAKING A NOISE. SHE MANAGED TO SAFELY MOVE THE VEHICLE OUT OF THE TRAFFIC LANE AND CONTACT ME. UPON MY ARRIVAL AND INSPECTION OF THE VEHICLE, I NOTICED THE REAR LOWER CONTROL ARM ON THE DRIVER'S SIDE HAD COMPLETELY BROKEN AND ALLOWED THE REAR END TO SHIFT POSITION, CAUSING THE VEHICLE TO TRACK FAR OUT OF ALIGNMENT AND CAUSING THE REAR TIRE TO RUB ON THE FENDER WALL. I WAS SURPRISED TO SEE RUST APPEARED TO BE THE CAUSE OF THE CONTROL ARMS FAILURE. AFTER GETTING THE VEHICLE HOME AND RESEARCHING PARTS TO REPLACE THE BROKEN CONTROL ARM, I DISCOVERED THAT PART HAD BEEN RECALLED ON 2004 JEEP LIBERTYS WHICH SURPRISED ME BECAUSE I HAD THE VEHICLE SERVICED BY A JEEP DEALER TO ENSURE ALL RECALLS HAD BEEN COMPLETED. UPON FURTHER RESEARCH, HOWEVER, I LEARNED THE RECALL ONLY EFFECTED THOSE LIBERTYS IN THE NORTH EAST AND UPPER MIDWEST WHERE SALT IS FREQUENTLY USED ON SNOWY ROADS (HTTPS://WWW.AUTOTRADER.COM/CAR-RECALL/JEEP-ADDS-137000-LIBERTY-SUVS-TO-RECALL-171108). WHILE THIS EXPLAINS WHY THE DEALERSHIP HADN'T REPAIRED THE ITEM, IT CERTAINLY DIDN'T EXPLAIN WHY WE WEREN'T NOTIFIED THAT THE PART IS PRONE TO SUCH FAILURES, CONSIDERING VIRGINIA DOES RECEIVE A FAIR SHARE OF SNOW AND A HUGE PORTION OF THE VIRGINIA POPULATION COMMUTES INTO WASHINGTON D.C. (WHICH WAS INCLUDED IN THE RECALL) IT SEEMS EXTREMELY NEGLIGENT TO ALLOW OWNERS OF THIS VEHICLE TO CONTINUE TO OPERATE THEM WITHOUT AT LEAST A NOTIFICATION EVEN IF JEEP DOESN'T HAVE TO REPLACE THE ITEM. I PURCHASED UNGRADED AFTERMARKET CONTROL ARMS AND INSTALLED THEM MYSELF, I'VE INCLUDED A PICTURE OF THE ORIGINAL CONTROL ARM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001160June 24, 2017
SUSPENSION
WAS IN A PARKING LOT BACKING UP AND THE BALL JOINT BROKE IN HALF. HAD JUST BEEN GOING DOWN THE HIGHWAY @55 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000603June 22, 2017
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO JERK FORWARD INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VALVE SEALS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000376June 21, 2017
POWER TRAIN
I PLACED THIS VEHICLE'S AUTOMATIC TRANSMISSION SHIFTER, WITH THE ENGINE RUNNING INTO THE PARK POSITION ON 05/20/17 AT APPROX. 12:15 AM. I SAT IN THE VEHICLE FOR A FEW MINUTES. I EXITED DRIVERS SIDE, CLOSED THAT DOOR AFTER PLACING PATROL ITEMS ONTO THE FRONT SEAT. I MOVED TO PASSENGER FRONT DOOR, OPENED IT AND AND RETRIEVED A PATROL BAG AND ITEMS FROM THAT SEAT. AFTER CLOSING PASSENGER DOOR AND WALKING AWAY FROM VEHICLE THE SHIFTER "MOVED" DOWN INTO REVERSE. WAS IT IN "FALSE PARK"? THEN THE JEEP TO BACK UP OFF CONCRETE PARKING PAD AND INTO A SHALLOW LAGOON ON FRIPP ISLAND, ST. HELENA, SC. THE FRIPP ISLAND PROPERTY OWNERS ASSOCIATION AUTO INSURANCE COMPANY, TRAVELERS, TOTALLED OUT THE VEHICLE STATING IT WAS NO LONGER SAFE TO DRIVE?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11000182June 20, 2017
UNKNOWN OR OTHER
IT HAS A CONVERTIBLE STYLE SUNROOF AND 1 MONTH AFTER I PURCHASED THE VEHICLE THE SUNROOF BROKE AND THE DEALERSHIP I PURCHASED THE VEHICLE FROM AND THE COMPANY I PURCHASED WILL NOT COVER IT AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994976June 13, 2017
ELECTRICAL SYSTEM
DRIVING MY 2011 JEEP LIBERTY WITH 54,000 MILES AT 8AM SATURDAY JUNE 10 2017 AT 50MPH ON A RURAL ROAD. WITHOUT WARNING, THE DASHBOARD LIGHTS UP, TACHOMETER GOES CRAZY, AND THE CAR DIED. THE BATTERY IS 8 MONTHS OLD, THERE'S NO POWER AT ALL TO THE CABIN. IT'S NOT A FUEL PUMP ISSUE, THE CAR IS DIED AT 50MPH. FORTUNATELY, I WAS ABLE TO PULL OFF ONTO THE SHOULDER. ALL INDICATIONS IS THAT IT'S THE TIPM TOTALLY INTEGRATED POWER MODULE. WHICH DODGE KNOWS IS AN ISSUE AND YOU ALL HAVE DENIED AS AN ISSUE. I HAD TO HAVE THE CAR TOWED TO A LOCAL SHOP, THERE WAS NO STARTING IT. IT WAS ACTUALLY DRUG UP ONTO THE FLATBED BECAUSE THE TRANSMISSION WAS LOCKED IN PARK. TURNING THE KEY DID NOTHING TO FREE THE SHIFT LEVER. CAR COMPLAINTS.COM SPEAKS LOUDLY AND CLEARLY TO THE TIPM. WHEN I OPENED THE HOOD, THERE IS A RELAY CLICKING AWAY, I REMOVED AND REPLACED THAT RELAY, NO CHANGE TO THE DEAD LIBERTY. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994413June 12, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE FRONT WHEELS SEIZED AND A LOUD THUD NOISE WAS HEARD WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE BALL JOINT FRACTURED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER (MITCHELL CHRYSLER DODGE JEEP US HIGHWAY 45 ALTERNATE, WEST POINT, MS 39773) STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 192,607.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994481June 12, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE OPERATING THE VEHICLE, THE FRONT DRIVER SIDE CONTROL ARM DISENGAGED FROM THE BALLS JOINTS AND CAUSED THE SUSPENSION TO FAIL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO FAULTY BALL JOINTS. THE VEHICLE WAS REPAIRED. PRIOR TO THE FAILURE, WHILE DRIVING OVER BUMPS IN THE ROAD, A LOUD BANGING NOISE WAS PRESENT COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT HEARD A BUMPING NOISE COMING FROM THE PASSENGER SIDE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994095June 9, 2017
AIR BAGS
AIRBAG LIGHT CAME ON, WON'T GO OFF. TOOK IT IN THE JEEP DEALERSHIP THEY RAN A DIAGNOSTIC AND SAID THAT THE ORC MODULE HAD TO BE REPLACED TO THE TUNE OF $437 PLUS TAXES ETC. KNEW THAT WAS GOING TO BE THE DIAGNOSIS BECAUSE OF ALL THE COMPLAINTS ON THE INTERNET ABOUT THE 2011 AND 2012, APPARENTLY IT WAS OK FOR THE 2011'S BUT ISN'T IMPORTANT ENOUGH OF A SAFETY ISSUE FOR THE 2012'S, WHEN IT IS THE SAME ISSUE AS THE 2011'S AND IT TRULY IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994115June 9, 2017
STRUCTURE:BODY
I HAVE A 2005 JEEP LIBERTY, THE BACK TAILGATE WILL NOT UNLOCK AND OPEN UP. I CAN UNLOCK THE WINDOW AND IT DOES LIFT UP BUT THE TAILGATE WILL NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994112June 9, 2017
AIR BAGS
AIRBAG WARNING LIGHT STAYED ILLUMINATED. THIS IS THE SAME INCIDENT REPORTED IN THE 2012 JEEP LIBERTY WHICH IS BEING INVESTIGATED. DEALER SAID IT "MIGHT " BE HARNESS BUT BASED ON LATEST REPORT READ ON THE INTERNET IT APPEARS TO BE THE SAME. REMEDY THE ISSUE BY HAVING THE CONTROLLER REPLACED. I HAVE NOT DONE THIS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994134June 9, 2017
AIR BAGS, SERVICE BRAKES
THE ORC MODULE AND THE ABS MODULES BOTH FAILED AND HAD TO BE REPLACED. THE DEALERSHIP COULDN'T TELL ME WHY SO I HAD TO REPLACE OUT OF POCKET. THE AIRBAG AND BREAK LIGHTS AMONG OTHER LIGHTS WERE ALWAYS ON AND ALSO THE DOOR LOCKS WOULD RANDOMLY TRIGGER TO LOCK AND UNLOCK. THE SPEEDOMETER WOULD ALSO NOT WORK AT TIMES. THESE PROBLEMS WOULD HAPPEN WHEN THE VEHICLE WAS STOPPED OR IN MOTION AND ON ANY TYPE OF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994669June 8, 2017
AIR BAGS
CPSC: 2003 JEEP LIBERTY STRUCK A TREE HEAD ON AND THE AIRBAGS NEVER DEPLOYED. THE VEHICLE WAS INSPECTED AND HAD A CLEAN AND CLEAR CAR FAX OF NO PRIOR DAMAGE HISTORY. *BF UPDATED 06/13/2017*JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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