Jeep Liberty Complaints

8,882 consumer complaints on file.

#10993675June 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE AIR BAG COMPUTER MODULE FAILED. THE CONTACT TOOK THE VEHICLE TO THE BEYER JEEP DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. UPDATED 08/08/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993838June 7, 2017
AIR BAGS
AIRBAG WARNING LIGHT IS ILLUMINATED BECAUSE OCCUPANT RESTRAINT CONTROLLER HAS FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993482June 6, 2017
UNKNOWN OR OTHER
SO, IN 2016 SEP. I TOOK MY 20012 JEEP LIBERTY IN FOR A RECALL WHICH HAS BEEN CORRECTED. THE TEC. THEN ADVISED ME TO GET THE LIGHT TURNED OFF I WOULD NEED TO PAY THE COST OF $400. TO GET THIS RESOLVED. AND IF I EVER GET INTO ACCIDENT THE AIRBAGS MAY NOT DEPLOY. I PERSONALLY THINK THAT THIS SHOULD BE A MANUFACTURES RECALL. AS OF TODAY I HAVE NOT YET FIXED THIS ISSUE. HOPEFULLY THIS WILL BE SOLVED BY NHTSA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993545June 6, 2017
AIR BAGS
IT CAME ON ABOUT 50 THOUSAND MILES. CAR NEVER BEEN IN AN ACCIDENT. ONLY DRIVEN TO WORK. THERE ARE 3 KIDS IN THAT CAR ON DAILY BASIS. I CAN NOT TRUST THE CAR FROM WHAT I HEAR EVERYONE ELSE COMPLAINING ABOUT THE AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993395June 6, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BILLION AUTO (5910 S LOUISE AVE, SIOUX FALLS, SD 57108) WHERE THE CONTACT WAS ADVISED THAT HE WOULD HAVE TO PAY FOR THE REPAIR, AND THE VEHICLE WOULD NOT BE REPAIRED WHILE THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993178June 5, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
THE ELECTRICAL SYSTEM FAILS FROM WINTER TO SUMMER CAUSING MISCELLANEOUS INFORMATION TO THE COMPUTER, THE AUTO CAN OVERHEAT, IT CAN ALSO CLEAR DOWN AND OPEN FAILURE OF GASOLINE. THE BALL JOINTS FAIL TRULY. IT HAPPENED TO ME IN THREE OCCASIONS WHEN I CIRCULATED BY THE CITY WHEN CROSSING ON A STREET, WHILE PASSING A TUMBLE, AND ON A TERRACE STREET. THE FRONT BRAKE SYSTEM BREAKS CAUSING BRAKE LIQUID LEAKS THIS IS CAUSED BY THE WARMING OF PARTS AND DIRT. I SAW THE STAIN IN THE SOIL WHEN I PARK IN MY GARAGE AND CHECK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10993203June 5, 2017
AIR BAGS
THE AIR BAG LIGHT STAYS ON RANDOMLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993306June 5, 2017
SEATS
HEAD RESTRAINT IS BROKEN AND NEEDS REPLACED. I PURCHASED THE CAR LIKE THIS. THE DEALER REFUSED TO FIX IT EVEN WHEN I TOLD THEM IT WAS A PART OF THE SAFETY SYSTEM, SINCE IT'S AN ACTIVE HEAD RESTRAINT. I SAW IT RIGHT AFTER I PURCHASED THE VEHICLE. ...UPDATED 07/11/17 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993047June 4, 2017
AIR BAGS
WE KEEP GETTING RECALL NOTICES ON THE AIR BAGS ON OUR JEEP. HOWEVER, EVERY TIME WE TAKE IT TO THE DEALER FOR REPAIR WE ARE TOLD THEY DO NOT HAVE THE PARTS TO FIX IT. THEY TELL US THEY WILL CALL WHEN PARTS AND SOLUTION IS AVAILABLE. WE HAVE TAKEN NOTICES IN TO THEM 3 TIMES AND IT IS STILL NOT FIXED AS THEY SAY THEY DO NOT HAVE PARTS. ARE WE BEING PLAYED BY A DEALER WHO DOES NOT WANT TO FIX THIS? OR ARE THERE REALLY NO PARTS TO FIX THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993048June 4, 2017
SUSPENSION
I ALMOST WRECKED MY CAR WHEN THE RIGHT CONTROL BAR BROKE FROM CORROSION. MY LOCAL DEALERS REFUSED TO FIX MY VEHICLE IAW THE RECALL BECAUSE IT IS REGISTERED IN VIRGINIA. I LIVE IN VIRGINIA BUT WORK IN DC. I GOT IT TO THE SHOP AND REPLACED THE SUSPENSION MYSELF, TAKING 3 DAYS AND SPENDING MORE THAN $400. SAFETY RECALL L27 / NHTSA 12V-085 REAR SUSPENSION LOWER CONTROL ARMS IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY SUBMIT A WRITTEN COMPLAINT TO THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, 1200 NEW JERSEY AVE., S.E., WASHINGTON, DC 20590, OR CALL THE TOLL-FREE VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993092June 4, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
WE ALL OWN CARS. MY CAR HAS THIS PROBLEM WHERE THE POWER WINDOWS SUDDENLY STOP WORKING. IN OTHER WORDS, I CAN LOWER MY WINDOW AND HAVE IT SUDDENLY DECIDE TO NOT COME BACK UP, LEAVING ME WITH A VEHICLE SUBJECT TO ALL KINDS OF THEFT. THIS PROBLEM HAS HAPPENED THIRTEEN TIMES NOW ON MY 2006 JEEP LIBERTY AND CHRYSLER EXPECTS ME TO PAY $475 FOR EACH REPAIR. I WANT CHRYLSER TO PROVIDE THIS SERVICE FOR ME FREE OF CHARGE, ONLY BECAUSE THEY DID THE FIRST TWELVE TIMES. WITHOUT THIS SUPPORT, I AM IN A POSITION WHERE I CANNOT KEEP MY CAR AND CANNOT AFFORD A NEW ONE. DO YOU KNOW WHAT IT FEELS LIKE TO LOWER YOUR CAR WINDOW AND HAVE IT SUDDENLY NOT COME BACK UP? ESPECIALLY IN THE COLD OF WINTER? THE CUSTOMER SERVICE CENTER GAVE ME EVERY EXCUSE THEY COULD FIND TO NOT HELP ME OUT. AND THEY ALSO TOLD ME I WAS BEING PRETENTIOUS. HOW WOULD YOU FEEL IF THIS WAS HOW A CAR MANUFACTURER TREATED YOU? I COME FROM A FAMILY OF JEEP OWNERS AND CHRYSLER (THE MOTHER COMPANY) WOULD RATHER LOSE MY BUSINESS AND PERMIT ME TO TALK NEGATIVELY ABOUT THEM THEN STOP TO HELP ME. THEY EVEN ENCOURAGED ME TO HIT THE NET AND START SUBMITTING REVIEWS. THIS IS SORT OF CALLOUS NEGLIGENCE IS NOT WHAT ANY KIND OF CONSUMER SHOULD ENDURE. AT THIS POINT, WHAT REASON DO I HAVE TO PERFORM THE SERVICE? WHAT REASON DO I HAVE TO KEEP MY CAR? WHAT REASON DO I HAVE TO EVER SHOP WITH THEIR BRAND AGAIN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992632June 1, 2017
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
AIRBAG LIGHT CONTINUES TO APPEAR ON AND OFF EVEN THOUGH RECALL M35 WAS PERFORMED. 06/17 ROTORS HAD TO BE REPLACED ALONG WITH BRAKE PADS. 04/15 PASSENGER SIDE FRONT WINDOW REGULATOR REPAIRED 04/13. NOT WORKING PROPERLY AGAIN. A/C CONDENSER REPLACED 04/13. NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992354May 30, 2017
UNKNOWN OR OTHER
THE WINDOW REGULATOR HAS GONE OUT IN 3 OF 4 OF MY AUTOMATIC WINDOWS, ALL WITHIN A YEARS SPAN. TWO WENT OUT AT THE SAME TIME. I HAD ONE OF THE REGULATORS FIXED, BUT FOR A HEFTY FEE. WHEN ONE REGULATOR WENT OUT MY VEHICLE WAS IN MOTION ON A CITY STREET AND THE REAR WINDOW WENT DOWN AND WOULD NOT ROLL BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991992May 28, 2017
SERVICE BRAKES
THE REAR BRAKE LINES ARE MOUNTED IN SUCH A WAY THAT THEY RUB AGAINST THE FUEL LINES AS WELL AS THE TRANSMISSION COOLER LINE. THIS CAUSED THE BREAK LINE TO LEAK AND THE BRAKES TO BECOME NON FUNCTIONAL. FORTUNATELY I WAS ABLE TO NOTICE THIS BEFORE A CRASH. MY WIFE WOULD NOT HAVE BEEN SO LUCKY AS SHE MAY HAVE NOT NOTICED THIS. I HAD THIS HAPPEN AS I WAS DRIVING IN TRAFFIC, AND CONSIDER MYSELF FORTUNATE THAT I WAS ABLE TO GET OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992002May 28, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
FOR THE PAST FEW MONTHS I HAVE HAD ELECTRIC ISSUES WITH MY CAR; I.E POWER DOORS LOCK/UNLOCK DOESN'T WORK AT ALL, BACK WINDSHIELD WIPER DOESN'T WORK, WINDOWS WILL NOT ROLL UP, AND DIMMING/FLICKERING OF INTERIOR/EXTERIOR LIGHTS WHICH ARE ALL DUE TO A FAULTY TIPM. WHICH I HAVE BEEN INFORMED IS A VERY EXPENSIVE FIX. AS OF TODAY AS I WAS DRIVING WITH CRUISE CONTROL ON MY CAR HAD A MIND OF IT'S OWN AND ACCELERATED TO A HIGHER SPEED REVVING THE CAR UP TO 4000 RPMS ON A FLAT STRAIGHT ROAD. I TRIED TO TURN OFF AND CANCEL CRUISE CONTROL ON THE STEERING WHEEL WITH WHICH DID NOTHING. I THEN PRESSED THE BREAK SEVERAL TIMES AND AGAIN NOTHING. AFTER HAVING A COMPLETE PANIC ATTACK AND TRYING EVERYTHING I COULD TO TURN CRUISE OFF IT EVENTUAL WENT OFF ON IT'S OWN. I HAVE BEEN MADE AWARE BUT OTHER INDIVIDUALS HAVING SIMILAR ELECTRIC PROBLEMS ALL CAUSED BY A FAULTY TIPM. THIS IS A VERY DANGEROUS ISSUE AND THERE NEEDS TO BE A RECALL. IS IT GOING TO TAKE SOMEONE DYING FOR CHRYSLER TO CARE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991937May 27, 2017
UNKNOWN OR OTHER
WINDOW REGULATOR KEEPS FAILING. THE FIRST TIME IT HAPPENED WAS IN 2010. I HAVE HAD 4 REGULATORS REPLACED SINCE I BOUGHT THE CAR IN 2006. I NOW HAVE BOTH DRIVER SIDE WINDOWS THAT ARE BROKEN AND WILL BE FIXED NEXT WEEK WHEN PARTS COME IN. THIS IS NOW THE 5TH AND 6TH REGULATORS I HAVE HAD TO HAVE DON. VERY AGGRAVATING!!!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991939May 27, 2017
FUEL/PROPULSION SYSTEM
FUEL WILL SPILL OUT WHEN PUMPING AND DOES NOT AUTOMATICALLY STOP. VERY AGGRAVATING!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991764May 26, 2017
AIR BAGS
AT ABOUT 75,000 MILES, THE AIR BAG LIGHT CAME ON WHILE I WAS DRIVING. IT WAS DIAGNOSED AS OCR MODULE FAILED. DEALERSHIP TOLD ME IT WAS ALREADY RECALLED ON 2011 LIBERTY, BUT NOT 2012. I AM SUBMITTING THIS REPORT TO HOPEFULLY FIX THIS ISSUE. CHRYSLER JEEP NEEDS TO BE HELD RESPONSIBLE FOR DEFECTIVE PARTS. I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW, I TAKE VERY GOOD CARE OF MY CAR, THERE IS NO REASON FOR THIS TO BE AN ISSUE. RECALL THE OCR MODULE ON THE 2012 LIBERTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991835May 26, 2017
SUSPENSION
I HAVE A SOUTHERN STATE VEHICLE EXPERIENCING WHAT I BELIEVE IS A NORTHERN STATE (SALT BELT) RECALL. MY LOWER CONTROL ARMS ARE RUSTED ALMOST TO THE POINT OF DANGEROUS. APPARENTLY THIS IS AN ISSUE THAT IS NOT LIMITED TO NORTHERN STATES. NO FAILURE AT THIS TIME BUT IT APPEARS IT COULD HAPPEN ANYTIME. NHTSA CAMPAIGN NUMBER: 12V085000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991230May 23, 2017
AIR BAGS, ENGINE, POWER TRAIN
MY ENGINE FAILED LIKE MOST PEOPLE WITH A 2002 ENGINE THAT I HAVE SPOKEN WITH. THIS WAS A BAD YEAR FOR THESE ENGINES SO I CAN NOT UNDERSTAND WHY THEY WERE NOT RECALLED. EVERY MECHANIC KNOWS THESE ENGINES WOULD FAIL FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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