Jeep Liberty Complaints

8,882 consumer complaints on file.

#10983635May 5, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. AFTER COMING TO A STOP, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 07/18/17*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10983757May 5, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ENGINE LIGHT STAYS ON ALL THE TIME. ALSO ABS, TRACTION, EPS LIGHTS FLASH ON INTERMITTENTLY FOLLOWING A WARNING SOUND. THIS PANEL ISSUE CAN OCCUR UPON STARTING THE VEHICLE OR WHILE DRIVING ON BOTH INTERSTATE AND ON CITY ROADS. HAVE BROUGHT IT TO MY MECHANIC THREE TIMES NOW. MY MECHANIC HAS PLUGGED THE UNIT INTO THE DIAGNOSTIC SYSREM TO CHECK ERROR CODES AND IT REGISTERED FIVE RANDOM ERROR CODES SIMULTANEOUSLY WHICH HE FELT WERE UNRELATED TO THE IISSUE, NOR WAS IT POSSIBLE TO HAVE THOSE FIVE RELATED CODES ALL AT ONCE. HE SUSPECTED THAT IT WAS A PANEL MALFUNCTION AND WONDERED IF A RECALL HAD BEEN ISSUED THAT HE WAS UNAWARE OF. BUT HE WENT THROUGH THE PROCESS OF CHECKING CONNECTION AND CLEANING CONNECTIONS ANYWAY. HE SUGGESTED TO BRING IT BACK TO A JEEP MANUFACTURER FOR FURTHER EVALUATION IF IT RECURRED AGAIN, WHICH IT DID! FROM THE COMPLAINTS LISTED, IT SOUNDS LIKE JEEP DOES KNOW EITHER BUT THEY CONTINUE TO CHARGE CONSUMERS FOR REPAIRS THAT HAVE NOT SOLVED THE PROBLEM. OBVIOUSLY DRIVING THE VEHICLE IS NOT SAFE PER CUSTOMERS COMPLAINTS EITHER. PERHAPS SOMEONE IS WAITING FOR A TRAGEDY BEFORE ANY TYPE OF RECALL IS CONSIDERED WHICH IS SAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983753May 5, 2017
WHEELS, UNKNOWN OR OTHER
STEM VALVES ARE DEFECTIVE. THE SKY SLIDER STOPPED WORKING. I CONTACTED CHRYSLER AND THEY DID NOT WANT TO HELP. IF YOU SEARCH OR THE REVIEWS EVERYONE HAS THE SAME ISSUES. THEREFORE, THEY SHOULD TAKE RESPONSIBILITY FOR THEIR DEFECTIVE MECHANISMS OR THE LAW SHOULD GET INVOLVED AND MAKE THEM FIX THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983775May 5, 2017
UNKNOWN OR OTHER
I HAVE BEEN A LOYAL JEEP LIBERTY OWNER SINCE 2008. I NOW HAVE A 2012, IN TOTAL I HAVE HAD 3 LIBERTY'S. THE CLOCK IN EACH OF THEM REMAIN 2 OR 3 MINUTES BEHIND NO MATTER WHAT I DO! I'VE JUST LOOKED AT YOUR COMPLAINTS AND I SEE THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT JUST THAT. IT IS NOT A SAFETY ISSUE WHICH IS WHY I'M SURE MOST PEOPLE HAVEN'T WRITTEN ABOUT IT. OR LIKE I DID IN 2008, I JUST ASSUMED THAT IS WAS JUST A FLUKE WITH THAT PARTICULAR CAR. WRONG, EVERY LIBERTY THAT I HAVE HAD HAS HAD THE SAME PROBLEM. NOW THAT YOU ARE NOT MAKING THE LIBERTY ANYMORE PERHAPS YOU CAN DO SOMETHING WITH YOUR REMAINING LIBERTY OWNERS AND DO A RECALL AND FIX THE CLOCK? FURTHER MORE IT MAKES ME WONDER IF I SHOULD START A SURVEY/CAMPAIGN WITH OWNERS OF OTHER JEEP/CHRYSLER OWNERS TO SEE IF THEIR CLOCKS KEEP CORRECT TIME. OBVIOUSLY, I LIKE THE VEHICLE AND HAVE CONTINUED TO PURCHASE IT HOWEVER; IT IS VERY "TIME CONSUMING" TO HAVE TO RESET THE CLOCK EVERY OTHER DAY. YES, PUN INTENDED! PLEASE, LET ME KNOW WHEN YOU INTEND TO DO SOMETHING ABOUT THIS PROBLEM. IS IT THE SAME IN ALL YOUR VEHICLES OR IS THIS A DEFECT OF ONLY THE LIBERTY? IF SO THEN YOU HAVE AN EVEN BIGGER PROBLEM THEN I IMAGINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980350April 25, 2017
AIR BAGS
AIR BAG LIGHT CAME ON AND REMAINS ON. TOOK IT TO DEALERSHIP AND THEY CHARGED 75.00 TO TELL ME THE ORC MODULE IS FAULTY AND NOT COVERED UNDER WARRANTY. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. THERE ARE HUNDREDS OF COMPLAINTS ON THIS ISSUE. ALSO HEATED SEATS DO NOT WORK. CLOCK STAYS 2 MINUTES BEHIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980367April 25, 2017
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP WITH GAS, THE FUEL OVERFLOWS AND SPILLS ONTO THE SIDE OF THE VEHICLE AND GROUND DESPITE USING THE AUTO SHUTOFF ON THE GAS PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979738April 21, 2017
UNKNOWN OR OTHER
I HAVE A "SKY SLIDER" ON MY JEEP AND IT OPENS ON ITS OWN WHEN DRIVING DOWN THE HIGHWAY AND WILL NOT CLOSE. IT HAS ALSO GOTTEN OFF-TRACK SEVERAL TIMES CAUSING IT NOT TO CLOSE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979822April 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,403.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979862April 21, 2017
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE MAKING A RIGHT TURN AT 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. IT WAS DISCOVERED THAT THE LOWER BALL JOINT FRACTURED AND THE WHEEL WAS BENT AT A 45 DEGREE ANGLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979880April 21, 2017
STRUCTURE:BODY
THE SKY-SLIDER LITERALLY FLEW OFF MY CAR ON THE HIGHWAY WITH MY ONE YEAR OLD DAUGHTER IN THE CAR WHILE IT WAS RAINING DOWN! MY POOR BABY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979219April 19, 2017
AIR BAGS, SUSPENSION, WHEELS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 75 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT WITHOUT WARNING. THE CONTACT WAS THE FRONT PASSENGER IN THE VEHICLE. THE DRIVER STATED THAT THE VEHICLE FELT AS IF THE FRONT DRIVER SIDE OF THE VEHICLE STRUCK THE GROUND. THE VEHICLE FISHTAILED AND COLLIDED WITH THE MEDIAN, ROLLED SEVERAL TIMES, SPUN OUT, AND LANDED ON ITS ROOF. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE PASSENGER SIDE AND OTHER AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED TWO BROKEN FINGERS ON THE LEFT HAND, CONTUSIONS, LEFT BODY SIDE MUSCLE SORENESS, AND A CONCUSSION. THE REAR PASSENGER OCCUPANT SUSTAINED A CUT TO THE RIGHT ARM AND LEFT LEG AND BRUISING. THE MIDDLE REAR PASSENGER SUSTAINED MINOR BRUISING, AND THE DRIVER SIDE REAR PASSENGER SUSTAINED BACK INJURIES. ALL OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. SEVERAL MONTHS AGO, THE VEHICLE WAS SERVICED PER A BALL JOINT RECALL AND A POSSIBLE CONTROL ARM RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000. ..UPDATED 05/09/17 *BF *AS
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10979348April 19, 2017
AIR BAGS
I HAD MY RECALLED OCCUPANT RESTRAINT MODULE FIXED. HOWEVER, WHEN WE DRIVE THE CAR THE AIR BAG LIGHT /CHIME COMES ON AND THEN THE LIGHT WILL GO AWAY. THIS HAPPENS WHEN TURNING OR DRIVING FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979365April 19, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 03V460000 (SUSPENSION). THE VEHICLE WAS SERVICED UNDER BOTH RECALLS HOWEVER WHILE DRIVING AT 60 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A PASSENGER IN THE OTHER VEHICLE COMPLAINED OF MINOR ELBOW PAIN. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S AUTO INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. A POLICE OFFICER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10979140April 18, 2017
SEATS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE COVERS OF THE SEAT ADJUSTER LEVERS ON BOTH THE FRONT DRIVER AND PASSENGER SIDE SEATS FELL OFF. THE DEALER REPLACED THE COVERS, BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 30,721.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978641April 15, 2017
STRUCTURE:BODY, WHEELS
WAS GOING DOWN A HILL. DIDN'T NOTICE A STOP SIGN. TRIED TO STOP BUT COULDN'T IN TIME. TOOK THE CORNER AND HIT A TREE WITH MY PASSENGER FRONT CORNER AND THE JEEP FLIPPED ON ITS SIDE. SMASHED MY FACE ON THE STEERING WHEEL SHATTERING MY JAW DUE TO AIRBAGS NOT GOING OFF AND SEATBELTS NOT LOCKING. NEEDED IMMEDIATE SURGERY. THEY HAD TO SMASH THE FRONT WINDOW TO GET ME OUT OF THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10971998April 12, 2017
UNKNOWN OR OTHER
I HAVE A 2011 JEEP LIBERTY WITH A SKY ROOF, OUR VEH BARELY HAS 85K MILES ON IT. WE ARE HAVING AN ISSUE WITH THE ROOF LEAKING, WIND NOISE AND NOW OUT SKY SLIDER HAS BROKEN. WE HAD NO HAD ANY ISSUES PRIOR, ONE DAY WHEN WE WERE TRYING TO OPEN THE SKY SLIDER IT WOULD NOT OPEN. WHEN IT FINALLY DID OPEN, IT GOT STUCK WHILE WE WERE CLOSING IT AND NOW WE HAVE A GIANT HOLE IN OUR ROOF BECAUSE IT WILL NOT CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972003April 12, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE THE CONTACT'S EX-SPOUSE WAS DRIVING 40 MPH, THE VEHICLE BECAME UNCONTROLLABLE. THE VEHICLE SWERVED TO THE LEFT AND RIGHT ACROSS THE ROADWAY. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE, VEERED OFF THE ROAD, AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BRUISES TO THE CHEST CAUSED BY THE SEAT BELT. THE DRIVER DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE LOWER A-ARM ON THE FRONT PASSENGER SUSPENSION WAS FRACTURED, INCLUDING THE LOWER SHOCK TOWER. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE VEHICLE WAS REPAIRED PER THE RECALL PRIOR TO THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,480.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10971254April 8, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
HELLO, OUR JEEP OFTEN OR ALWAYS HAD THE AIRBAG LIGHT WARNING ON THE DASHBOARD. THIS WAS A CONCERN OF OURS, AND WE HAD HEARD AWHILE BACK THAT THERE WAS A RECALL ON JEEP LIBERTYS AIRBAG. WHEN ATTEMPTING TO TAKE IT IN FOR THE RECALL FIX, THE COMPANY WANTED AN AMOUNT OF MONEY THAT WE COULDN'T AFFORD. RECENTLY MY MOM WAS IN A CAR WRECK, DESTROYING THE VEHICLES ENTIRE FRONT AND MAKING IT UNUSABLE. SHE TOLD ME SHE ONLY RECEIVED BURNS AND THAT SHE PROBABLY WOULDV'E BEEN OK IF THE DAMAGED AIRBAGS WERE FIXED. SHE MENTIONED TO ME SHE RECEIVED BURNS ON HER ARMS THAT WERE THE FAULT OF THE BAD AIRBAGS THAT WERENT ANY GOOD. SHE WOULD BE WILLING TO EXPLAIN THIS BETTER THAN I CAN SINCE I ONLY KNOW THAT MUCH. HER HAND THIS MORNING IS NOW SWOLLEN FROM THE INJURY. THE VEHICLE WAS IN A HEAD ON CAR COLLISION WITH ANOTHER PERSON SET TO ENTER THE FREEWAY ON A CITY STREET
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10971049April 7, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE FRONT END OF THE VEHICLE ABRUPTLY STOPPED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT UPPER AND LOWER BALL JOINTS AND THE LOWER CONTROL ARM HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN: 06V288000 (SUSPENSION). THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970650April 5, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE DRIVER'S SIDE BALL JOINT WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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