Jeep Liberty Complaints

8,882 consumer complaints on file.

#11014617August 11, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THEIR VEHICLE WAS PREVIOUSLY INCLUDED IN AN UNKNOWN RECALL FOR THE AIR BAGS. PRIOR TO RECEIVING THE REPAIR, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT THE AIR BAGS WERE REPLACED; HOWEVER, DUE TO THE DEPLOYMENT, THE SEAT BELT WARNING INDICATOR WAS CURRENTLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE ED VOYLES CHRYSLER JEEP DEALER IN MARIETTA, GA WHERE IT WAS DIAGNOSED THAT THE SEAT BELT PRETENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 280,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014676August 11, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY LOST CONTROL OF THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR SUSPENSION LOWER CONTROL ARM FRACTURED DUE TO SEVERE RUSTING AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014722August 11, 2017
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE DRIVING 60 MPH, THE SUN ROOF FRACTURED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014226August 10, 2017
SERVICE BRAKES
BRAKE FLUID LEAKING FROM CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014510August 10, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ELECTRICAL ISSUES IS OCCURING WITH MY 2008 JEEP LIBERTY. THERE HAS BEEN TIMES THE CAR DOES NOT START AT ALL. HAPPENS ANYTIME OF THE DAY. AFTER SEVERAL TRIES, IT STARTS. HAVE SWITCHED OU THE BATTERY AND CHECKED THE STARTER/ALTERNATOR. SOMETIMES THE INSIDE LIGHTS TURN ON BY THEMSELVES. HAS STALLED IN THE MIDDLE OF THE RODE. HARD TO MANEVUER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014057August 9, 2017
SUSPENSION
WHILE DRIVING DOWN THE HIGHWAY, I HEARD A BIG CLUNK AND THEN THE VEHICLE BEGAN TO GO BACK AND FORTH ON THE ROAD MAKING IT DIFFICULT TO CONTROL. UPON INSPECTION THE PASSENGER REAR CONTROL ARM FRACTURED. IT WAS VERY CORRODED AS WAS THE DRIVERS SIDE.IT WAS JUST IN FOR AN ALIGNMENT.WHY WAS MY STATE NOT INCLUDED IN THE RECALL,WE USE SALT TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013720August 8, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER AND DRIVER'S SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED A CHEMICAL BURN AND AN ABRASION TO THE LEFT ARM, FROM THE WRIST DOWN TO THE ELBOW. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) BY MEDICAL STAFF. AN UNKNOWN CHRYSLER DEALER LOCATED IN MICHIGAN (RECALL DEPARTMENT) WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO REPLACE THE AIR BAGS, AND THAT ONLY THE ROC MODULE SHOULD BE REPLACED UNDER THE RECALL. THE CONTACT'S INSURANCE COMPANY STATED THAT THE REPAIR WOULD NOT BE COVERED BECAUSE THE VEHICLE WAS UNDER RECALL. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11013382August 7, 2017
VISIBILITY/WIPER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WINDOWS FAILED TO OPEN AND CLOSE. THE CONTACT CALLED A LOCAL DEALER (BERWICK DODGE LOCATED AT 1127 PINE ST BERWICK, PA 18603) WHERE IT WAS DIAGNOSED THAT THE WINDOWS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS ADVISED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 52,000. THE CONSUMER STATED THERE WAS AN ISSUE WITH THE POWER LIFT UNIT DUE TO A BROKEN PLASTIC CLIP THAT HELD THE WINDOW UP. THIS CAUSES THE WINDOW TO SLIP DOWN INTO THE INSIDE THE DOOR FRAME. UPDATED 09/05/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013492August 7, 2017
SUSPENSION
DRIVE AT 65 MILES PER HOUR ON THE FREEWAY IN CALIFORNIA, A LOUD NOISE LIKE SOMETHING HAD FALLEN OUT OF THE BOTTOM OF THE CAR. CAR BECAME BARELY CONTROLLABLE. WAS ABLE TO VEER TO THE SIDE OF THE ROAD WITH SMOKE SPEWING FROM THE PASSENGER FRONT WHEEL. WHEN TOW TRUCK ARRIVED STATED THAT THE LOWER BALL JOINT AND CONTROL ARM WERE TERRIBLY CORRODED AND HAD SNAPPED. A MECHANIC LOOKING FOR PARTS MENTIONED THAT IT HAD BEEN PREVIOUSLY RECALLED. A CHECK OF THE VIN INDICATED THE PROBLEM HAD BEEN NOTED FOR RECALL IN 2006, THIS PARTICULAR VIN HAD BEEN REPAIRED IN 2012. CALLED CHRYSLER, THEY SAID THEY COULD SIMPLY ARRANGE FOR AN APPOINTMENT BUT THAT IT WOULD BE UP TO THE DEALER TO DECIDE WHETHER OR NOT I WOULD BE CHARGED FOR REPAIRS. AT THIS TIME TRYING TO DECIDE ON NEXT STEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012812August 4, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SWAYED FROM SIDE TO SIDE, CAUSING THE FRONT END TO RICOCHET. THE CONTACT COULD NOT CONTROL THE STEERING. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL, BUT THE VEHICLE CONTINUED TO SWAY AND BOUNCE PRIOR TO INDEPENDENTLY STOPPING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER TOWED TO THE ROYAL CHRYSLER DEALER (LOCATED AT 3961 WAVERLY RD, OWEGO, NY 13827). THE CONTACT WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE (L27, N46, AND D16) OF THE LOWER CONTROL ARM. IT WAS DIAGNOSED THAT THE REAR WHEEL DETACHED, WHICH AFFECTED THE STEERING ABILITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN THE BUYBACK PROGRAM AND THEY WOULD REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 12V085000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 99,000. ...UPDATED 10/23/17 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012891August 4, 2017
AIR BAGS
IN AUGUST 2016 AT 39000 MILES WHILE IN MOTION ON A HIGHWAY THE AIR BAG WARNING LIGHT CAME ON AND WOULDN'T GO OFF. I LOOKED UP THE ISSUE AND FOUND HUNDREDS OF REPORTS OF THE ISSUE AND FOUND THE RECALL FOR THE ORC MODULE. I TOOK THE VEHICLE TO FRISCO CHRYSLER DODGE JEEP RAM IN SEPTEMBER 2016 AND THEY PULLED THE CODE, FLASHED THE DEVICE, BUT THIS DID NOT FIX THE ISSUE. I WAS THEN TOLD THAT I WOULD NEED TO PAY $550 + LABOR TO HAVE THE PART REPLACED. I DECLINED THE REPAIR BECAUSE I KNEW IT WAS PART OF A RECALL AND I WAS NOT GOING TO PAY FOR IT. IN APRIL 2017 I WAS REAR ENDED AND THE AIRBAGS DID NOT DEPLOY AND I SUSTAINED INJURIES. THE BODY SHOP THAT REPAIRED MY VEHICLE PULLED THE CODE AND PRINTED OUT THE RECALL INFORMATION FOR ME AND STATED IT WAS INDEED THE DEALERSHIP'S ISSUE TO FIX FOR FREE UNDER THE RECALL SPECIFICATIONS. A FEW DAYS AGO I TOOK THE VEHICLE BACK TO THE SAME DEALERSHIP, RECALL PRINTOUT IN HAND. THE SERVICE ADVISOR THAT ASSISTED ME, WHOM ALSO WAS THE SERVICE MANAGER, STATED THAT THEY WOULD LOOK INTO THE ISSUE AND IF THEY COULDN'T DO ANYTHING REGARDING THE RECALL HE WOULD PERSONALLY CONTACT CHRYSLER TO SEE IF THEY WOULD BE ABLE TO DO ANYTHING FOR ME. I WAS TOLD I WOULD BE CALLED THE NEXT DAY, NEVER RECEIVED A CALL. ON THE SECOND DAY I RECEIVED A CALL FROM THE SERVICE TECH STATING THAT IT WOULD BE $550 + LABOR FOR THE REPAIR AND IT WAS DUE TO AN INTERNAL FAULT WITH THE ORC MODULE. I STATED THAT I WAS NOT PAYING FOR THE REPAIR DUE TO IT BEING UNDER RECALL. I ADVISED THAT IF THE ISSUE WASN'T REMEDIED THAT I WOULD FILE A LAWSUIT ON THEM & CHRYSLER AND THAT WOULD COST MUCH MORE THAN REPLACING THE PART. AFTER ENDING THE CALL THE SAME TECH CALLED BACK 45 MINUTES LATER & DEMANDED I PICK UP THE VEHICLE IF I WASN'T GOING TO PAY FOR THE REPAIR. I NOW HAVE MY VEHICLE BACK WITH THE AIR BAG LIGHT STILL ON, & CANNOT REGISTER MY CAR, WON'T PASS INSPECTION WITH THIS ISSUE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11012649August 3, 2017
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE VEERED SEVERELY WHILE BEING OPERATED. UPON INSPECTION, THE CONTACT FOUND THAT THE REAR CONTROL ARMS WERE SEVERELY CORRODED. THE AUTONATION CHRYSLER DODGE DEALER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA AND THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 280,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012477August 3, 2017
STEERING, SUSPENSION, WHEELS
65 MPH,HIGHWAY.LOST CONTROL,NO STEERING ABILITY AT ALL.COASTED CAR TO PARK ALONG FREEWAY SHOULDER,TO AVOID ACCIDENT AND BEING HIT BY A TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012519August 3, 2017
ENGINE, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE AIR BAG AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AROUND MARCH OF 2015. THE DEALER (MAJOR WORLD, 43-40 NORTHERN BLVD, LONG ISLAND CITY, NY, 11101) WAS CONTACTED AT 866-614-2884 AND STATED THAT THE EARLIEST THEY COULD ACCOMMODATE TO DIAGNOSE THE VEHICLE AND SCHEDULE AN APPOINTMENT WAS A MONTH AWAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011977August 1, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LIGHTS FLICKER WHEN DRIVING AT NIGHT . TEMPORARY LOSS OF SIGHT OF THE ROAD . MAJOR SAFETY ISSUE . I SEE MULITPLE COMPLAINTS WITH NO FIXES , AND NO RECALL. ONLINE SHOWS DIFFERENT MODELS OTHER THAN JEEP LIBERTY WITH THE SAME ISSUE . I AM NOT SURE WHY THEY ARE NOT TAKING THIS SERIOUSLY . SOMEONE COULD DIE GET SERIOUSLY INJURED, ALSO YOU COULD RUN OVER SOMEONE OR ANIMAL WHEN THE BLINDNESS OCCURS IT HAS LAST SEVERAL MINUTES BEFORE THE LIGHTS COME BACK ON . TRY TO PULL OVER TO THE SIDE OF THE ROAD WITH COMPLETE BLINDNESS VERY SCARY . THIS HAPPENS EVERY TIME I DRIVE AT NIGHT . THE TIME INTERVALS BETWEEN THE FLICKERING VARIES. IF NOTHING IS DONE WHICH I HOPE IS NOT THE CASE IT HAS BEEN DOCUMENTED IN CASE I HAVE AN ACCIDENT DIE OR KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012170August 1, 2017
AIR BAGS
VEHICLE DASH LIGHT FOR PASSENGER AIR BAG REMAINS ILLUMINATED WITH AND WITHOUT A PASSENGER PRESENT. REMAINS ILLUMINATED DRIVING AND STATIONARY. THE CENTER CONSOLE BELOW THE RADIO INDICATED THAT THE PASSENGER AIR BAG IS OFF. TOOK IT TO THE DEALERSHIP WHERE THEY RAN A SYSTEM DIAGNOSTICS. FAULT 17612 FAILED ORC 1.00. DEALERSHIP RECOMMENDED THE ORC BE REPLACED. PRICE QUOTED WAS $358.69. ONLY DROVE THE VEHICLE FOR 2 YEARS AND THE MILEAGE IS AT 17,612.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011634July 31, 2017
POWER TRAIN
THE FRONT AXLES OF THE JEEP ARE EXTREMELY HEAVILY CORRODED BEYOND ANYTHING I'VE EVER SEEN. THE STEEL IS EASILY REMOVED BY HAND AND THE AXLE NUT IS NO LONGER PRESENT. THIS AFFECTS BOTH SIDES BUT NO OTHER STEEL PARTS APPEAR TO HAVE THE SAME CORROSION ISSUE. THE AXLES ARE THE ORIGINAL JEEP PARTS FROM THE FACTORY. THE VEHICLE WAS STATIONARY WHEN THE ISSUE WAS DISCOVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011665July 31, 2017
AIR BAGS
THE AIRBAG WARNING LIGHT AND AUDIBLE ALERT ARE ON CONTINUOUSLY WHEN THE VEHICLE IS RUNNING AND IN MOTION. WHEN THE VEHICLE WAS TAKEN TO A REPAIR SHOP, A SCAN OF THE SYSTEM WAS PERFORMED AND THE INDICATION IS THAT THE AIRBAG SPRING AND AIRBAG HAVE MALFUNCTIONED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010764July 26, 2017
ELECTRICAL SYSTEM, SUSPENSION
TAKATA RECALL THE DRIVERS SIDE BALL JOINT SHEARED OFF BECAUSE IT CANT BE GREASED .. THE WHEEL FELL OFF IN A PARKING LOT .. THE PASSENGERS SIDE IS DOING THE SAME SHEARING OFF .. IT MADE A WHINING NOISE ON THE DRIVERS AIDE AND IS NOT MAKING A NOISE ON PASSENGER SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010769July 26, 2017
ELECTRICAL SYSTEM
ALL WINDOW MOTORS HAVE A PROBLEM AND 3 HAVE GONE OUT ...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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