Jeep Liberty Complaints

8,882 consumer complaints on file.

#10144142December 1, 2005
SUSPENSION
DT: CONTACT STATED WHILE DRIVING THE VEHICLE FISH TAILED. THIS, IN TURN, CAUSED A MINOR ACCIDENT. REPAIRS WERE MADE TO THE VEHICLE. THIS PROBLEM RECURRED. IT USUALLY HAPPENED WHEN THE ROAD WAS WET OR SNOW COVERED. HE TOOK THE VEHICLE TO A DEALERSHIP TO HAVE THE VEHICLE CHECKED. THEY COULD NOT DETERMINE WHAT WAS THE CAUSE OF THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10144038November 30, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE SUDDENLY LURCHED FORWARD AT A HIGH SPEED. HE CALLED A TOWING SERVICE THAT INSPECTED THE VEHICLE AND DISCOVERED THE THROTTLE WAS STUCK. THE TOWING SERVICE WAS ABLE TO FREE THE THROTTLE CABLE, AND TOWED THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THEREFORE, NO REPAIRS WERE DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143046November 17, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FAILURE OF LOWER BALL JOINTS AT 40,100 MILES IN MY 2002 JEEP LIBERTY, BUILD DATE AUGUST 2001. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143062November 17, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINTS WERE EXTREMELY WORN. STEERING FELT LOOSE AND VEHICLE WAS "WANDERING" ON THE HIGHWAY A LOT, MAKING IT HARD TO STAY IN MY LANE AND KEEP MY COURSE. ORIGINAL RECALL PERFORMED OVER 20,000 MILES AGO WHICH ONLY CONSISTED OF HEAT SHIELDS BEING INSTALLED. I BROUGHT IN THE JEEP AND DEALER AGREED WITH LBJ FAILURE AND REPLACED THEM UNDER RECALL NOTICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142533November 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS PURCHASED NEW. MILEAGE AS OF THIS DATE, 11/13/2005, IS 50,035. AT SOME POINT BETWEEN 45K AND 50K MILES NOTICED A CLUNK WHICH CAN BE FELT AND HEARD WHEN VEHICLE IS MOVING FORWARD AND DOWNSHIFTING TO LOW GEAR. TOOK VEHICLE TO LINCOLN TRAIL CHRYSLER-JEEP-DODGE IN MARSHALL, IL. MECHANIC WHO TEST DROVE VEHICLE ADMITTED HEARING AND FEELING HARD DOWNSHIFT. SERVICE MANAGER, NICK COREY, RECOMMENDED TRANSMISSION FLUSH. ALSO SAID PROBLEM COULD BE CAUSED BY A SENSOR GOING BAD. CHECKED TRANSMISSION COMPUTER FOR CODES, NONE FOUND. TRANSMISSION FLUSH DID NOT ALLEVIATE PROBLEM. WILL RETURN TO DEALER FOR FURTHER SERVICE. I FEEL DAIMLER/CHRYSLER SHOULD RESOLVE AND REPAIR THIS PROBLEM BEFORE FAILURE OF THE COMPONENT(S) CAUSE A CRASH AND BEFORE THE POWER TRAIN WARRANTY EXPIRES. AS NOTED FROM OTHER COMPLAINTS ON THIS WEBSITE, THE PROBLEM HAS BEEN EXPERIENCED BY NUMEROUS OTHER JEEP LIBERTY OWNERS OF 2002, 2003 AND 2004 MODELS. AT THIS POINT DAIMLER/CHRYSLER SHOULD BE AWARE OF THE PROBLEM AND SOLUTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142516November 12, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RIGHT FRONT WHEEL FELL OFF OF JEEP WHILE DRIVING INTO A PARKING LOT WITH NO WARNING. WHEEL DAMAGED SUSPENSION, BODY AND RIM. THE JEEP DEALER DID THE REPAIRS UNDER WARRANTY EVEN THOUGH THE RECALL HAD ALREADY BEEN DONE ONCE BEFORE IN 2003. THIS WILL BE THE 3RD SET OF LOWER BALL JOINTS IN 75000 MILES. OTHER JEEP OWNERS THAT HAVE HAD THE RECALL DONE SHOULD NOT ASSUME THEIR VEHICLE FRONT SUSPENSION IS IN SAFE CONDITION. SOMETHING NEEDS TO BE DONE HERE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142486November 11, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
2002 JEEP LIBERTY REF. NHTSA ACTION # PE 05-046 DRIVER SEAT BELT LATCH WILL NOT LATCH . RED PUSH BUTTON IS STUCK DOWN. SOUNDS LIKE PIECE IS LOOSE INSIDE LATCH . AM NEEDING TO GET NEW LATCH ASSY. BROKEN ASSY WILL BE AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10142359November 10, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT: THE CONTACT STATED THE DRIVERS SIDE SAFETY SEAT BELT BUCKLE ASSEMBLY FAILED. THIS HAPPENED WITHOUT INCIDENT. HE TOOK THE VEHICLE TO A DEALER WHO REPLACED THE BUCKLE ASSEMBLY. THE DEALER COULD NOT DETERMINE WHAT CAUSED THE FAILURE. HE PAID OUT OF POCKET FOR THE REPAIR. *AK UPDATED 12/27/2005 - THE DRIVER'S SEAT BELT WOULD NOT BUCKLE. THE CONSUMER WAS REIMBURSED BY THE MANUFACTURER FOR THE REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142236November 9, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE FRONT DRIVERS SIDE SEAT BELT BUCKLE WILL NOT LATCH PROPERLY. THE BUTTON WILL NOT RETURN AFTER BEING DEPRESSED UNLESS IT IS PUSHED BACK UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142073November 8, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THE BRAKES ROARED WHEN THEY WERE APPLIED. THE PROBLEM PERSISTED FOR THE PAST THREE MONTHS. DURING THE PAST FEW WEEKS THE NOISE BECAME LOUDER. SHE TOOK THE VEHICLE TO THE DEALER ONCE FOR THE BRAKES. THE DEALER DID NOT DO ANY DIAGNOSTIC TESTING OR SERVICE ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED, AND THEY REFERRED HER TO THE NHTSA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141848November 6, 2005
STEERING, SUSPENSION:FRONT:WHEEL BEARING, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
PURCHASED 2005 JEEP LIBERTY 9/29/05. THE TIRE PRESSURE SENSOR LIGHT WAS ON IMMEDIATELY. TOOK VEHICLE BACK TO DEALERSHIP AND COMPLAINED THAT THE VEHICLE PULLS BADLY TO THE RIGHT, ESPECIALLY AT 65+ MPH. THE DEALERSHIP FIXED THE TIRE PRESSURE SENSOR, BUT TOLD ME THE PULLING TO THE RIGHT MUST BE DUE TO ROAD CONDITIONS. AFTER READING OTHER CUSTOMER COMPLAINTS, I DOUBT IT. WHEN DRIVING AT HIGHWAY SPEEDS IT IS DIFFICULT TO MAINTAIN IN LANE. IF LARGE TRACTOR-TRAILER TRUCKS PASS THIS WILL CREATE EVEN MORE INTENSE STRUGGLE TO KEEP VEHICLE ON THE ROAD. SAFETY CONCERNS REGARDING WINTER SNOW CONDITIONS ARE A DECIDING FACTOR ON KEEPING THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141485November 2, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 2002 JEEP LIBERTY WAS TAKEN IN FOR SERVICE BECAUSE OF OIL LEAKING FROM THE RIGHT SIDE OF THE FRONT DIFFERENTIAL AND A TORN BOOT ON THE LEFT SIDE. THESE ITEMS WERE REPAIRED AND THE VEHICLE RETURNED TO ME. ONE MONTH LATER WHILE BACKING OUT OF A PARKING SPACE I HEARD A LOUD SNAP AND THEN FELT THE LEFT FRONT END OF THE VEHICLE DROP TO THE GROUND. THE FRONT WHEEL WAS FORCED UP UNDER THE WHEEL WELL DAMAGING THE FENDER AND BLOWING THE TIRE. THE LOWER BALL JOINT HAD SEPARATED LETTING THE VEHICLE DROP AND WHEEL TO MOVE UP INTO THE WHEEL WELL. THE BALL JOINT RECALL HAD BEEN COMPLETED ON THIS VEHICLE 30,000 MILES AGO. THIS WAS VERY SCARY BECAUSE I HAD MY 4 YEAR OLD GRANDSON WITH ME AND HAD JUST BEEN ON THE FREEWAY TRAVELING AT 65 MPH. THE VEHICLE IS STILL AT THE DEALER AND I AM WAITING TO SEE WHAT CHRYSLER/JEEP HAS TO SAY. LD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141512November 2, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE CONTACT STATED WHILE BRAKING AT LOW SPEEDS THE VEHICLE VIBRATED UNDERNEATH. A SPECIAL TECHNICIAN FROM THE ZONE CAME OUT AND LOOKED AT THE VEHICLE. HE STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. ALSO, TWO DIFFERENT DEALERSHIPS INSPECTED THE VEHICLE AND THEY COULD NOT DIAGNOSE A PROBLEM. *AK UPDATED 11/2905. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140716October 25, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
(1) DRIVING BACK FROM A CAMPING TRIP IN DEATH VALLEY, CA. (2) COMPLETE SEPARATION OF THE LOWER RIGHT BALL JOINT WHEN PULLING AWAY FROM THE GAS STATION. (3) I HAD THE VEHICLE TOW TO A REPAIR SHOP AND HAD BOTH LOWER BALL JOINTS REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140709October 25, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE CONTACT STATED WHILE DRIVING ON A CURVE THE LOWER CONTROL ARM SNAPPED, AND HE COULD NOT CONTROL THE VEHICLE. THIS CAUSED THE VEHICLE TO RUN INTO A POWER POLE. THE VEHICLE WAS TOWED TO A BODY SHOP FOR REPAIRS. THE LOWER CONTROL ARM, RIM, BUMPER AND TWO DOORS WERE REPLACED ON THE VEHICLE. THE INSURANCE COMPANY CONTACTED DAIMLER/CHRYSLER BECAUSE THERE WAS RECALL 0346000 FOR THE LOWER BALL JOINTS, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10140457October 21, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
2005 JEEP LIBERTY CRD ENGINE SUDDENLY FAILED ON A MAJOR ROAD. VEHICLE WAS PUSHED OFF ROAD AND TAKEN TO DEALERSHIP WHERE IT WAS FOUND THE EGR VALVE FAILED. PART WAS REPLACED 10 DAYS LATER, AND RETURNED. APPROX 2 WEEKS LATER THE EGR CONTROL VALVE WENT BAD AND 6 WEEKS LATER WAS REPLACED BY DEALERSHIP, WHEN I WENT TO PICK UP THE VEHICLE IT WOULD NOT START. I WAS TOLD THE EGR VALVE HAD GONE BAD AGAIN AND NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140337October 20, 2005
SERVICE BRAKES, HYDRAULIC
1) I PURCHASED A NEW 2004 JEEP LIBERTY THE BRAKES CONTINUALLY SQUEAK. 2) TWICE I HAVE BROUGHT THE JEEP BACK TO THE DEALER FOR REPAIRS. 3) THEY DECLINE FIXING THE BRAKES, STATING THAT IT'S CONDENSATION BUILD-UP. 4) I BROUGHT THE JEEP TO ANOTHER BRAKE SPECIALIST WHO SAID IT'S REPAIRABLE BY CHANGING THE BRAKE PADS FROM HARD TO SOFT BRAKE PADS. 5) MY JEEP ONLY HAS 15 THOUSAND MILES ON IT AND IS STILL UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140108October 18, 2005
ENGINE AND ENGINE COOLING:ENGINE
ATTEMPTED TO START THE JEEP AND THE CAR STALLED 3 TIMES BEFORE IT WOULD STAY STARTED. ONCE THE CAR STARTED THE OIL LIGHT CAME ON AND STAYED ON. TOOK THE CAR TO THE SERVICE DEPT WHO FOUND METAL INSIDE THE OIL PUMP, WHICH CAUSED THE OIL PUMP TO FAIL AND THE ENGINE WAS DAMAGED BEYOND REPAIR. COMPLETE ENGINE REPLACEMENT...STILL WAITING ON THE ENGINE WHICH HAD TO BE ORDERED. OWNED THE JEEP 3 WEEKS AND HAS 1000 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137907October 18, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: ON AUGUST 13, 2005 THE CONSUMER'S SON WAS INVOLVED IN AN ACCIDENT. WHILE TURNING RIGHT AND PRESSING ON THE BRAKES ,WHICH ACTED LIKE A SPONGE, THE STEERING WHEEL LOCKED, CAUSING CONSUMER'S VEHICLE TO SLIDE INTO THE CURB. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE DEALERSHIP WAS UNSURE OF WHAT THE PROBLEM WAS. THEY SAID THAT IT WAS DUE TO A DRIVER ERROR. SOMEONE CAME OUT FROM THE MANUFACTURER AND DID A REPORT ON THE VEHICLE. THEY WOULD NOT RELEASE THE INFORMATION TO THE CONSUMER. HOWEVER, THE CONSUMER FOUND OUT THAT THERE WAS RECALL 03V460000 CONCERNING LOWER BALL JOINT. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. ON SEPTEMBER 22, 2004 THE DEALERSHIP PERFORMED RECALL REPAIRS BY ONLY REPLACING THE HEAT SHIELD AND NOT THE BALL JOINT. THE CONTACT WAS CONCERNED THAT BOTH PARTS OF THE RECALL WERE NOT PERFORMED. THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139985October 17, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
DT: THE CONTACT OWNS A 2003 JEEP LIBERTY RENEGADE. ON OCTOBER 7, 2005 IT WAS RAINING AND IT CAUSED THE VEHICLE TO HYDRO-PLANE. WHILE DRIVING AT 45 MPH THE BRAKES SKIDDED, AND THE CONTACT WAS UNABLE TO CONTROL THE STEERING. THIS CAUSED THE VEHICLE TO HIT A TREE. WHEN SHE HIT THE TREE BOTH FRONTAL AIRBAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES, AND UNABLE TO RETURN TO WORK FOR THE TIME BEING. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE MANUFACTURER SAID THAT THE AIRBAGS HAD TO MEET CERTAIN CONDITIONS BEFORE THEY WOULD DEPLOY. THE INSURANCE COMPANY CLAIMED THAT VEHICLE HIT IN A WAY THAT THE AIRBAG SENSOR SHOULD HAVE PICKED IT UP. THE CONTACT REQUESTED THAT THE INSURANCE COMPANY AND MANUFACTURER SHOULD INVESTIGATE IT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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