Jeep Liberty Complaints

8,882 consumer complaints on file.

#10146119December 27, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT'S HUSBAND WAS INVOLVED IN AN ACCIDENT. UPON IMPACT, NEITHER OF THE AIR BAGS DEPLOYED. WHILE EXITING AN ON/OFF RAMP THE CONTACT'S HUSBAND WAS MERGING INTO TRAFFIC WHEN THE VEHICLE IN FRONT SLAMMED ON THE BRAKES. THEREFORE, THE CONTACT'S HUSBAND REAR ENDED THE VEHICLE IN FRONT OF HIM WHILE DRIVING AT 30 MPH. ALTHOUGH, THE CONTACT'S HUSBAND WAS WEARING A SEAT BELT HE SUSTAINED MAJOR INJURIES TO THE FACE AND HEAD. HIS FACE HIT THE STEERING WHEEL SO HARD THE DOCTOR PULLED PIECES OF THE STEERING WHEEL OUT OF THE BRIDGE OF HIS NOSE. A POLICE REPORT WAS TAKEN AT THE SCENE. THE INSURANCE COMPANY ELEVATED THE VEHICLE AND DEEMED IT A TOTAL LOSS.*A
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10146072December 26, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LEFT FRONT BALL JOINT 2004 JEEP LIBERTY 40000 KMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145795December 21, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A JEEP LIBERTY 2002 AND IT HAS 54600 MILES, LAST WEEK I HEARD A NOISE IN THE STEERING, I TOOK TO THE DEALER SERVICE CENTER HERE IN VENEZUELA CLOSEST TO MY HOME AND EXPLAINED THE PROBLEM THE CHECK THE CAR AND CALL ME BACK THAT THE ONLY THING NEEDED WAS AN OIL CHANGE, SATISFIED I TOOK MY CAR AND PLANNED A WEEKEND FAMILY TRIP OUT OF TOWN AND DROVE ANOTHER 200 MILES AT HIGH WAY SPEEDS WHEN RETURNING HOME AT VERY LOW SPEED PASSES A SPEED REDUCER BUMP ON THE STREET BY MY HOME AND THE LEFT FRONT WHEEL FELT OFF, THE LOWER BALL JOINT BROKE!, I WAS ON SHOCK IF THIS WOULD HAPPENED FEW MILES BEFORE ALL OF MY FAMILY INCLUDING ME COULD BE KILLED IN A CAR ACCIDENT, AND THE WORSE PART IS THAT I TOOK TO THE DEALER JUST BEFORE TO PREVENT THIS KIND OF ISSUES AND THEY JUST DIDN'T CARE ABOUT I FOUND OUT TODAY AT SOME OF THE JEEP CHAT ROOMS THAT IT IS A PROVEN PROBLEM AND THAT THERE IS A RECALL ON THIS ISSUE FOR THIS MODELS, WE WERE VERY CLOSE OF BEEN HARMED OR MAY BEEN KILLED, MY REPORT IS TO MAKE SURE YOU CORRECT THIS ON YOUR COUNTRY AT LEAST AND YOU MAY SAFE SOME OTHER FAMILY LIVES I KNOW THAT THE REGULATIONS ON VENEZUELA FALL WAY BEHIND IN ORDER TO INTRODUCE A LEGAL COMPLAINT AGAINST DAIMLER CHRYSLER HERE AND I WONT GET ANY PROGRESS OVER HERE BUT AT LEAST I PUT A LITTLE SAND GRAIN TO AVOID ANY INCIDENTS WERE I KNOW THAT CAN BE AVOIDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145819December 21, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE HAD TO REPLACE THE FRONT BALL JOINTS 2X WITH IN 40,000 MILES, EVEN AFTER A RECALL WHICH REPLACED THEM IN THEIR ENTIRETY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145816December 21, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECENTLY HAD THE FRONT LOWER BALL JOINTS REPLACED ON MY 2004 JEEP LIBERTY AFTER IT WAS DISCOVERED THAT THEY WERE SEVERELY WORN OUT. THE DEALERSHIP REPLACED THE PART UNDER WARRANT THANKFULLY. AT THE TIME OF THE REPAIR, MY 2004 JEEP LIBERTY HAD APPROXIMATELY 32000 MILES ON THE ODOMETER. I FIRST HEARD ABOUT THE PROBLEM ON THE L.O.S.T INTERNET CHAT BOARD, THEN HAD THEM CHECKED AT THE DEALERSHIP WHERE THEY TOLD ME THE BALL JOINTS NEEDED IMMEDIATE REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145849December 21, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT FAILURE....UPPER CONTROLS NEEDED TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145703December 20, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING MY JEEP LIBERTY ON THE FREEWAY I SUDDENLY HEARD A LOUD CLANKING NOISE. AT ABOUT THE SAME TIME I REALIZED MY ENGINE WAS DEAD AND I COASTED OFF OF THE FREEWAY. MY JEEP WOULD NOT RESTART AND I HAD TO HAVE ASSISTANCE TO PUSH IT TO A GAS STATION. I CALLED A TOWING COMPANY AND HAD IT TOWED TO A JEEP DEALERSHIP WHERE I WAS TREATED VERY RUDELY AND HORRIBLY OVER A 3 TO 4 WEEK PERIOD WHERE THEY REQUESTED NUMEROUS OIL CHANGE RECEIPTS AND BERATED ME OVER THE PHONE EACH TIME I CALLED TO CHECK THE PROGRESS OF MY VEHICLE. AFTER PROVIDING THEM WITH MY MAINTENANCE RECORDS CHRYSLER STILL HAD THE AUDACITY TO TURN DOWN THE CLAIM. I HAVE CHANGED THE OIL EVERY 3 THOUSAND MILES WITH RECEIPTS TO PROVE IT. THEY ARE ACCUSING ME FAULTY MAINTENANCE AND REFUSE TO FIX THE VEHICLE. MY VEHICLE HAS 41,000 MILES ON IT AND I HAVE A 70,000 MILE WARRANTY. ACCORDING TO CHRYSLER THEY ARE NOT RESPONSIBLE FOR IT. HOW DO THEY GET AWAY WITH THIS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145728December 20, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT STATED BOTH FRONTAL AIRBAGS FAILED TO DEPLOY. THE DRIVER FELL ASLEEP WHILE DRIVING AT 50 MPH, CAUSING THE VEHICLE TO COLLIDE WITH A TELEPHONE POLE AND THEN ROLLING OVER. THE VEHICLE WAS TOTALED. ALTHOUGH, THE DRIVER WAS WEARING HIS SEAT BELT HE SUSTAINED INJURIES TO HIS RIGHT ARM. NO AIRBAG WARNING LIGHTS ILLUMINATED PRIOR TO THE ACCIDENT. A POLICE REPORT AND PICTURES TAKEN OF THE VEHICLE. WERE TAKEN. THE DEALERSHIP SAID ACCORDING TO THE COMPUTER THE AIRBAGS SHOULD NOT HAVE DEPLOYED. AFTER SEARCHING ON-LINE THE CONTACT FOUND A RECALL 01V373000 CONCERNING THE FRONTAL AIRBAGS. THE MANUFACTURER SAID THE RECALL WORK HAD ALREADY BEEN PERFORMED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10145747December 20, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT FAILURE. PHONE INTERVIEW UPDATE (DEC. 21, 05): BACKUP INSIDE A GAS STATION, THE DRIVER SIDE FRONT LOWER BALL JOINT SEPARATED. THE PASSENGER SIDE LOWER BALL JOINT WAS WORN. REPLACED BOTH BALL JOINTS MYSELF. THERE WAS A LITTLE NOISE FROM THE FRONT SUSPENSION PRIOR TO THE BALL JOINT SEPARATION. I KNOW OF OTHER 2004 & 2005 JEEP LIBERTY OWNERS WHO ALSO EXPERIENCED BALL JOINT FAILURES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145555December 18, 2005
ELECTRICAL SYSTEM:WIRING
SPEEDOMETER SENSOR WIRING WAS FOUND RUBBED INTO BY THE EMERGENCY BRAKE CABLE AT THE REAR DIFFERENTIAL. THIS WAS FIRST INDICATED BY AN ERRATIC SPEEDOMETER INDICATION AND THEN TOTAL LOSS OF INDICATION. PROBLEM REPAIRED BY OWNER INCLUDING RELOCATION OF CABLE RELATIVE TO BRAKE CABLE LOCATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145426December 16, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING FRONT LOWER BALL JOINT CAME LOOSE ON MY 2004 JEEP LIBERTY SPORT...DID NOT KNOW WHAT HAPPENED...PULLED INTO GARAGE...VEHICLE WOULD NOT DRIVE ANY FURTHER...WENT TO BACK VEHICLE OUT OF GARAGE NEXT DAY...FRONT LOWER BALL JOINT BECAME COMPLETELY SEPARATED FROM WHATEVER IT IS ATTACHED TO...VEHICLE HAD TO BE TOWED TO DEALERSHIP TO BE FIXED...HAD TO HAVE NEW WHEEL, LOWER BALL JOINT, AND FRONT AXLE REPLACED...COST WAS ROUGHLY $2000 TO FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145198December 14, 2005
VEHICLE SPEED CONTROL
DRIVER HAD JUST COMPLETED TURN ON TO AN APPROACH RAMP TO A 4 LANE HIGHWAY. AS JEEP LIBERTY STARTED DOWN RAMP IT SPED UP WITH NO PEDAL PRESSURE. THE JEEP PULLED SHARPLY TO THE LEFT, THE DRIVER WAS ABLE TO CORRECT BUT BECAUSE OF CONTINUED INCREASE OF SPEED HIT GUARD RAIL ON OPPOSITE SIDE OF RAMP. THE DRIVER HAD BOTH FEET ON THE BRAKE AND HELD JEEP AGAINST GUARD RAIL FOR APPROX 300 FT BEFORE BEING ABLE TO STOP. THE UNCONTROLLED ACCELERATION HAD CAUSED THE JEEP TO SWERVE SIDE TO SIDE AND IT WAS ONLY THE SKILL OF THE DRIVER THAT PREVENTED THIS JEEP FROM GOING OVER THE EDGE OF THE RAMP AND ROLLING OVER. THE DRIVER RECEIVED A BROKEN WRIST IN HER EFFORT TO KEEP THE JEEP ON THE ROAD. THE JEEP WAS TAKEN TO THE LOCAL DEALER AND IS STILL SITTING THERE. THE MANUFACTURER HAS INSPECTED THE JEEP AND TOLD THE DEALER NOT TO TOUCH IT. THEY HAVE NOT RESPONDED TO PHONE CALLS ABOUT WHAT IS WRONG AND WHEN THE OWNERS MAY EXPECT THEIR JEEP BACK, IN DRIVING CONDITION. THE ONLY ANSWER THE OWNERS HAVE RECEIVED IS THE MANUFACTURERS LEGAL DEPT HAS THE FILE. THE ROAD ON THE DATE OF THIS INCIDENT WAS DRY AND THE JEEP HAD APPROX 27000 MILES ON IT. THE OWNERS WOULD LIKE TO KNOW IF SOMEONE CAN TELL THEM HOW MANY MORE JEEPS HAVE HAD THIS PROBLEM AND WHAT IS BEING DONE ABOUT IT. HOW MANY DEATHS IN JEEPS ARE THE RESULT OF EXCESS SPEED. COULD THESE BE THE RESULT OF THIS TYPE OF UNCONTROLLED ACCELERATION. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10145208December 14, 2005
VEHICLE SPEED CONTROL
THIS IS FOLLOW-UP TO COMPLAINT 10145198. JUST RECEIVED LETTER IN MAIL FROM DIAMLER CHRYSLER THAT THEY COULD NOT FIND ANYTHING WRONG WITH OUR 2004 JEEP LIBERTY. THIS IS THE JEEP THAT ALMOST KILLED MY WIFE WHEN IT ACCELERATED WITHOUT HER PUSHING ON THE PEDAL. WE ARE NOW SITTING ON A BOAT ANCHOR THAT WE CAN NOT GET BACK IN TO. IF ANYONE WANTS IT LET US KNOW! WE KNOW OF AT LEAST ONE OTHER CASE OF A JEEP TAKING OFF AND INJURING SOMEONE. I WILL AGAIN ASK HOW MANY TIMES HAS SOMEONE BEEN KILLED OR INJURED IN A JEEP BECAUSE OF EXCESS SPEED. COULD THIS BE WHAT HAPPENED TO THEM. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10145395December 14, 2005
POWER TRAIN:AXLE ASSEMBLY
VEHICLE'S FRONT PASSENGER SIDE AXLE BROKE CAUSING 2002 LIBERTY JEEP TO ROLL OVER. *TS THE VEHICLE ROLLED OVER TWO OR THREE TIMES. FORTUNATELY THE DRIVER AND HER PASSENGER WERE WEARING SEAT BELTS AND THEIR INJURIES WERE NOT LIFE THREATENING. THE MANUFACTURER HAS REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THIS ACCIDENT. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10145058December 13, 2005
AIR BAGS
I WAS INVOLVED IN A HEAD ON CAR WRECK ON JULY 10, 2005, AND THE AIR BAGS ON MY 2002 JEEP LIBERTY LIMITED FAIL TO GO OFF, NOTHING WAS DONE TO CORRECT THIS PROBLEM AS THE VEHICLE WAS TOTALED AS A RESULT OF THE CRASH. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10145096December 13, 2005
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
DT: THE CONTACT COMPLAINED ABOUT SEVERAL PROBLEMS. THE FIRST PROBLEM OCCURRED WHEN SLOWING DOWN TO 50 MPH, THE VEHICLE JERKED. THE SECOND PROBLEM INVOLVED THE EGR VALVE WHICH WAS REPLACED. THE THIRD PROBLEM CONCERNED THE CHECK ENGINE LIGHT ILLUMINATING. THERE WAS A POPPING NOISE IN THE REAR END WHEN REVERSING. THE VEHICLE WAS INSPECTED BY THE DEALER, AND AN OIL LEAK WAS DISCOVERED COMING FROM THE RETURN LINE ON THE TURBO. NO REPAIRS HAVE BEEN MADE. *AK UPDATED 01/04/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145095December 13, 2005
AIR BAGS:FRONTAL
I STRUCK A CONCRETE BASE SUPPORTING A LIGHT POST IN THE DRUG STORE PARKING LOT. I HAD MY SEAT BELT ON AND MY HEAD STILL STRUCK THE WINDSHIELD BECAUSE THE AIR BAG DID NOT DEPLOY. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10144919December 11, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I HAVE TWO SEAT BELT CLIPS THAT HAVE DEPRESSED AND WILL NOT ACCEPT THE SAFETY CLIP. THE FIRST IS IN THE BACKSEAT, ON THE PASSENGER'S SIDE OF THE VEHICLE. THIS HAPPENED AFTER ONLY A FEW USES (MAYBE 10), HOWEVER I DIDN'T REPORT IT BECAUSE I RARELY HAVE MORE THAN 4 PEOPLE IN MY CAR. THE SECOND CLIP IS AT THE DRIVER'S SEAT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144932December 11, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY WIFE WAS PULLING INTO THE DRIVEWAY AT A LOW RATE OF SPEED AND HEARD A CLICKING NOISE AND STOPPED THE VEHICLE HALFWAY INTO THE DRIVE WAY. GOT OUT AND RAN INSIDE TO GET ME AND I WENT AND LOOKED AT THE CAR AND THERE WAS NO OBVIOUS DAMAGE SO I GOT IN AND PUT THE CAR IN DRIVE AND IT DIDN'T MOVE AND THEN IN REVERSE AND THE SAME THING, SO I PUT IN DRIVE AGAIN AND THATS WHEN THE FRONT RIGHT END OF THE CAR DROPPED TO THE GROUND. AFTER INSPECTION I NOTICED THAT THE FRONT RIGHT LOWER BALL JOINT WASN'T IN THE BALL JOINT KNUCKLE ANYMORE. THE WHEEL WAS BENT OUTWARD. I JUST BOUGHT THIS CAR ON AUG. 29, 2005 JUST 3 MONTHS PRIOR. I HAVE ONLY PUT 3,000 MILES ON THIS CAR SINCE I BOUGHT IT. THE DEALER SHOULD HAVE INPECTED THE BALL JOINTS PRIOR TO SELLING IT TO ME SEEING HOW THERE IS A PRIOR RECALL ON THAT PART. LUCKILY I HAVE IT ON WARRANTY SO HOPEFULLY THERE WON'T BE ANY PROBLEMS WITH GETTING IT REPAIRED. REPAIRS STILL PENDING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144190December 2, 2005
AIR BAGS
IN ONE CAR ROLL OVER ACCIDENT, SIDE AIRBAGS DID NOT DEPLOY, EVEN WHEN VEHICLE SLAMMED ON THE GROUND WITH ENOUGH FORCE TO HAVE THE 2004 JEEP LIBERTY LIMITED TO POP BACK UP ON IT'S TIRES.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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