Jeep Liberty Complaints

8,882 consumer complaints on file.

#10147869January 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1. STARTED TO HAVE ISSUES WITH FRONT END(ALIGNMENT?) @1 1/2 WEEKS BEFORE INCIDENT. ONE DAY PRIOR TO INCIDENT, THERE WAS A GRINDING IN THE FRONT WHILE TURNING RIGHT INTO A RESTAURANT PARKING LOT. 2. PRIOR TO DRIVING THE DAY OF THE INCIDENT, I STARTED THE VEHICLE AND TURNED THE STEERING WHEEL BACK AND FORTH AT WHICH TIME THE LOWER BALL JOINT(DRIVER SIDE) FAILED WHILE IN MY DRIVEWAY. WHILE MOVING VEHICLE TO GET OUT MY OTHER CAR, THE RIM BECAME GOUGED FROM THE LOWER BALL JOINT. 3. THE VEHICLE WAS FLATBED AND TAKEN TO A GARAGE TO BE REPAIRED. THE DRIVER-SIDE LOWER BALL JOINT WAS REPLACED ALONG WITH AN ALIGNMENT AND THE FRONT DRIVER'S SIDE TIRE BEING REPLACED W/ THE SPARE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147803January 15, 2006
POWER TRAIN:AXLE ASSEMBLY
I LEASED A JEEP LIBERTY 2004 WITH 37800 MILES ON IT. WHILE DRIVING TO A DESTINATION, I LOST MY WAY AND HAD TO TURN INTO A CAR PARK. WHILE IN THE CAR PARK, I SUDDENLY NOTICED THE PASSENGER SIDE OF THE CAR DIP DOWN WITH A LOUD NOISE. AS I PARKED THE CAR, THE CAR FELL FURTHER DOWN, SO I PARKED AND GOT OUT OF THE CAR. LOOKING AT THE CAR IT APPEARED TO BE LEANING TO THE PASSENGER SIDE. NEXT DAY WHILE THE CAR WAS BEING PUT ON THE TOW TRUCK, I NOTICED THAT BOTH THE WHEELS WERE FALLING APART AND THE MIDDLE PART OF THE AXLE (OR WHATEVER HOLDS THE TWO FRONT WHEELS TOGETHER) WAS BROKEN AND DRAGGING ON THE GROUND. THE CAR HAD NO PROBLEM UP UNTIL THIS POINT AND IT IS ONLY 18 MONTHS OLD. THANKFULLY THIS WHOLE EPISODE HAPPENED WHILE I WAS IN THE CAR PARK. HAD IT HAPPENED ON A HIGHWAY, IT WOULD MOST LIKELY HAVE BEEN FATAL. THE CAR WAS TAKEN TO A JEEP DEALER (A WEEK AGO). IT WILL BE RETURNED TOMORROW WITH ME HAVING TO PAY THE FULL COST OF REPAIR. I WILL ARGUE THIS WITH THE JEEP DEALER TOMORROW, AS JEEP SHOULD TAKE RESPONSIBILITY FOR THE CAR FALLING APART AND SHOULD NOT ONLY ABSORB THE COST OF THE REPAIR, BUT ALSO INVESTIGATE WHAT WENT WRONG AS THIS KIND OF FAILURE IS BOUND TO BE FATAL. IF THE JEEP DEALER IS NOT ACCOMMODATING, WE WILL PURSUE THIS THROUGH THE NHTSA AS WELL AS THE BETTER BUSINESS BUREAU. WORST CASE WE WILL HAVE TO HIGHER A LAWYER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147806January 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THIS IS AN UPDATE TO AN EARLIER COMPLAINT THAT I FILED, AS THERE APPEARS TO BE NO MECHANISM TO UPDATE A COMPLAINT. THERE HAVE BEEN MANY COMPLAINTS PRIOR TO THIS ONE ON SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THIS COMPLAINT IS ALSO FOR THE SAME PROBLEM. I LEASED A JEEP LIBERTY 2004 WITH 37800 MILES ON IT. WHILE DRIVING TO A DESTINATION, I LOST MY WAY AND HAD TO TURN INTO A CAR PARK. WHILE IN THE CAR PARK, I SUDDENLY NOTICED THE PASSENGER SIDE OF THE CAR DIP DOWN WITH A LOUD NOISE. AS I PARKED THE CAR, THE CAR FELL FURTHER DOWN, SO I PARKED AND GOT OUT OF THE CAR. LOOKING AT THE CAR IT APPEARED TO BE LEANING TO THE PASSENGER SIDE. NEXT DAY WHILE THE CAR WAS BEING PUT ON THE TOW TRUCK, I NOTICED THAT BOTH THE WHEELS WERE FALLING APART AND THE MIDDLE PART OF THE AXLE (OR WHATEVER HOLDS THE TWO FRONT WHEELS TOGETHER) WAS BROKEN AND DRAGGING ON THE GROUND. THE CAR HAD NO PROBLEM UP UNTIL THIS POINT AND IT IS ONLY 18 MONTHS OLD. THANKFULLY THIS WHOLE EPISODE HAPPENED WHILE I WAS IN THE CAR PARK. HAD IT HAPPENED ON A HIGHWAY, IT WOULD MOST LIKELY HAVE BEEN FATAL. THE CAR WAS TAKEN TO A JEEP DEALER (A WEEK AGO). IT WILL BE RETURNED TOMORROW WITH ME HAVING TO PAY THE FULL COST OF REPAIR. I WILL ARGUE THIS WITH THE JEEP DEALER TOMORROW, AS JEEP SHOULD TAKE RESPONSIBILITY FOR THE CAR FALLING APART AND SHOULD NOT ONLY ABSORB THE COST OF THE REPAIR, BUT ALSO INVESTIGATE WHAT WENT WRONG AS THIS KIND OF FAILURE IS BOUND TO BE FATAL. IF THE JEEP DEALER IS NOT ACCOMMODATING, WE WILL PURSUE THIS THROUGH THE NHTSA AS WELL AS THE BETTER BUSINESS BUREAU. WORST CASE WE WILL HAVE TO HIGHER A LAWYER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147793January 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A BALL JOINT FAILURE ON MY JEEP LIBERTY 2004. THE MILAGE IS 21000 MILES ONLY. THIS IS THE SAME PROBLEM THAT AS BEEN RECALL FOR 02 AND 03'. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147403January 11, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
DT*: THE CONTACT STATED THE ABS AND BRAKE LIGHTS INTERMITTENTLY ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED IT PULSATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. UPON EXAMINATION, THE REPAIRS SHOP DISCOVERED THE WHEEL SPEED SENSOR WAS RUBBING AGAINST THE EMERGENCY BRAKE CABLE WHICH CAUSED THE LIGHTS TO ILLUMINATE AND THE PEDAL TO PULSATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147433January 11, 2006
ENGINE AND ENGINE COOLING:ENGINE
MARCH 2005 - 2003 JEEP LIBERTY 4 CYLINDER - CARRIAGE TOWN CHRYSLER, DELAWARE, OHIO - I TOOK MY JEEP LIBERTY TO THE DEALERSHIP FOR BACKFIRING, CHECK ENGINE LIGHT, RUNNING ROUGH. THEY FOUND ONLY SPARK PLUG #1 FOULED AND REPLACED ONLY THE SPARK PLUG. 2ND TIME APPROX A WEEK LATER I TOOK MY JEEP LIBERTY IN AND IT WAS RUNNING ROUGH, NO CHECK ENGINE LIGHT. DEALERSHIP REFUSED TO LOOK AT MY VEHICLE WITHOUT THE CHECK ENGINE LIGHT ON. 2 DAYS LATER I RETURNED VEHICLE WITH CHECK ENGINE LIGHT ON, RUNNING ROUGH, AND BACKFIRING. THEY REPLACED ALL SPARK PLUGS AND ALL WIRES. THIS HAPPENED AT APPROX 28,000 MILE ON THE VEHICLE. DECEMBER 2005, ENGINE LIGHT ON, RUNNING ROUGH. REPLACED SPARK PLUG #1 ONLY AND WIRE ON SPARK PLUG #1. I HAD BEEN TOLD BY SERVICE DEPARTMENT AT THIS TIME THEY HAD PUT A "SPECIAL" SPARK PLUG IN MY VEHICLE AND THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON MY VEHICLE. JAN, 2006 - VEHICLE IS CURRENTLY IN THE SHOP AND THEY ARE TRYING TO DETERMINE WHAT IS WRONG WITH THE ENGINE, CURRENTLY THEY CANNOT FIND WHAT IS BURNING UP SPARK PLUG #1. TECHNICAL SERVICE BULLETIN: MFG BULLETIN NUMBER: 0803403 MFG BULLETIN DATE: 20040302 COMPONENT: ELECTRICAL SYSTEM DETAILS: NEW SPARK PLUG FOR 2.4L ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147436January 11, 2006
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
VEHICLE SHAKING/VIBRATING/LOUD HUM AT 50+ MILES PER HOUR AND FASTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147595January 11, 2006
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
2003 LIBERTY GEAR WAS IN PARK MADE A LOUD ROARING NOISE AND ACCELERATED. *TS WHEN THE VEHICLE SUDDENLY WENT OUT OF CONTROL, IT CRASHED INTO A BRICK WALL OF A BUILDING. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10147371January 10, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT FAILURE ON 2004 JEEP LIBERTY SPORT 4 WHEEL DRIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147224January 9, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE PULLING UP TO A GAS PUMP ISLAND AT 3 MPH THE FRONT CONTROL ARM LOWER BALL JOINTS FAILED ON THE PASSENGER'S SIDE. THERE WAS A LOUD THUMP, AND THE VEHICLE SEEMED TO SIT DOWN ON THE FRONT TIRE. UPON INSPECTION THE CONTACT NOTICED THE CONTROL ARM HANGING DOWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION WHICH CONFIRMED THE LOWER CONTROL ARM BALL JOINT FAILED. THE CONTACT CALLED THE MANUFACTURER, AND THEY WERE WILLING TO MAKE REPAIRS UNDER THE PREVIOUS RECALL CAMPAIGN. AT A LOCAL DEALERSHIP. THE CONTACT WANTED TO HAVE THE VEHICLE REPAIRED AT THE INDEPENDENT REPAIR SHOP, BUT THE MANUFACTURER WOULD NOT GUARANTEE REIMBURSEMENT IF THE WORK WAS COMPLETED AT AN INDEPENDENT REPAIR SHOP. THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN 03V460000 CONCERNING THE FRONT CONTROL ARM LOWER BALL JOINT IN 2003. THERE WAS NO PROBLEM WITH THE ORIGINAL PART, ONLY A FAILURE OF THE PART REPLACED UNDER THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147277January 9, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE CONTACT STATED LOWER BALL JOINTS FAILED WHILE DRIVING. RECALL WORK WAS DONE ON NHTSA RECALL CAMPAIGN 03V460000 CONCERNING THE DRIVER SIDE LOWER BALL JOINTS IN JUNE 2004. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP WERE THE CONTROL ARM AND BALL JOINT WERE REPLACED. THE CONTACT SPOKE WITH THE MANUFACTURER ABOUT THE PROBLEM. A SPOKES PERSON FROM THE MANUFACTURER STATED WHEN THE RECALL WORK WAS DONE BY THE FIRST DEALERSHIP THEY MUST HAVE PUT THE CONTROL ARM BALL JOINTS ON INCORRECTLY. *AK UPDATED 02/07/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147297January 9, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AFTER READING MANY COMPLAINTS ABOUT LOWER BALL JOINT FAILURE ON THE 02-03 LIBERTY, I GOT CONCERNED AND CHECK THE LOWER BALL JOINTS ON OUR LIBERTY. WE HAVE AN 2004 JEEP LIBERTY WITH APPROX. 32,000 MILES. UPON CHECKING WE DISCOVERED THAT DRIVER SIDE LOWER BALL JOINT HAD APPROX 1/4 INCH PLAY IN IT. THE PASSENGER SIDE HAD MAYBE A 1/16 INCH PLAY. CALLED THE DEALER AND WAS INSTRUCTED THAT IT WOULD NOT BE COVERED UNDER WARRANTY AS THEY BLAMED THE LIFT ON THE FAILURE. THIS IS NOT CAUSED BY THE LIFT IT IS A PRE EXISTING PROBLEM. CHRYSLER FIX TO THIS WAS TO INSTALL A HEAT SHIELD BEHIND THE ROTOR AND IN FRONT OF THE BALL JOINT. HOWEVER, THAT IS NOT THE FIX, IT IS A DESIGN FLAW. THE BALL JOINT IS ACTUALLY INSTALLED UPSIDE DOWN CAUSING STRESS EVERY TIME YOU HIT A BUMP. I WILL BE HAVING IT FIXED BY A NON DEALER SHOP. WE WILL SAVE ALL OUR RECEIPTS IN CASE A RECALL IS STARTED FOR THE 04-05. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147156January 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ROUTINE CHECK OF VEHICLE DURING ROTATION OF TIRES REVEALED LOWER BALL JOINT MOVEMENT, AND RIGHT UPPER BALL JOINT FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147074January 6, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
03 JEEP LIBERTY LIMITED BALL JOINT REPLACEMENT FOR THE 2ND TIME IN 58K MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146971January 5, 2006
FUEL SYSTEM, GASOLINE:DELIVERY
UPON APPROACHING A RED LIGHT, I PRESSED ON THE BRAKE PEDAL TO MAKE A STOP. AT THAT TIME THE ENGINE CONTINUED TO ACCELERATE. NOT KNOWING IF I WAS GOING TO BE ABLE TO STOP I PULLED ALONG THE SIDE OF THE ROAD AND RELEASED MY FOOT FROM THE BRAKE. WHEN I DID THIS THE ENGINE KICKED BACK DOWN TO A NORMAL IDLING SPEED. I DID CONTACT MY DEALERSHIP AND JEEP MANUFACTURING. WAITING ON A REPLY FROM JEEP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146979January 5, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
MY 2002 JEEP LIBERTY LIMITED IS HAVING THE SAME PROBLEMS DESCRIBED IN DEFECT INVESTIGATION #EA05022. MY DRIVER'S SEAT BELT BUCKLE STICKS IN THE "DOWN" POSITION WHEN DEPRESSED FULLY, AND MUST BE PRIED UP USING A SCREWDRIVER OR SIMILAR DEVICE BEFORE BEING ABLE TO LATCH THE BELT AGAIN. THIS HAS BEEN GOING ON SINCE ABOUT JUNE OF 2005.JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146843January 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
NO EVENTS PROCEEDING. WHILE BACKING, LOWER BALL JOINT SEPARATED FROM THE SPINDLE. HAVE NOT SPOKE TO THE MANUFACTURE YET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146844January 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINTS FAILED. LUCKY THAT THERE WAS NO DAMAGE OR INJURY. CHRYSLER REPAIRED AT NO COST UNDER RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146325December 29, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
JEEP ANNOUNCED A RECALL ON 2005 JEEP LIBERTY'S, RECALL #05V460000. THE VEHICLE IS BEING DRIVEN BY MY DAUGHTER WHO IS A STUDENT AT JOHN'S HOPKINS IN BALTIMORE. DUE TO HER WORK LOAD, I FLEW FROM NOVI TO BALTIMORE MD, TO HAVE THE RECALL SERVICE COMPLETED AND AN APPOINT MENT MADE ON 12/9 WHEN THE NOTICE WAS RECEIVED. I ARRIVED AT THE DEALER , ANTWERPEN AND THE TIME ASSIGNED AND AFTER HOUR I AM INFORMED THAT THE PART IS NOT AVAILABLE. I POLITELY ASKED THAT WHEN MY DAUGHTER RETURNS THE CAR TO BE REPAIRED THE NEXT TIME THAT THEY PROVIDE HER WITH TRANSPORTATION, SINCE WE MADE AN APPOINTMENT AND I FLEW OUT TO GET IT DONE. GRANTED I WAS THERE TO HELP HER WITH OTHER ISSUES, BUT THIS WAS THE MAIN REASON FOR THE TRIP. THEY INFORMED ME THAT THIS WAS NOT POSSIBLE. I THE CONTACTED DAIMLER CHRYSLER (CASE NUMBER 14424386). THEY CALLED ME BACK SEVERAL HOURS LATER TO TELL ME THAT THEY SUPPORT THE DECISION OF THE ANTWERPEN JEEP IN BALTIMORE AND WILL NOT PROVIDE TRANSPORTATION. I UNDERSTAND THAT RECALLS HAPPEN, BUT MY ISSUE IS THAT IF I TAKE TIME TO MAKE AN APPOINTMENT, AND THEN THEY CAN NOT PERFORM THE SERVICE ON A SAFETY RECALL, DAIMLER CHRYSLER OR ANTWERPEN HAS TO ASSUME THE LIABILITY OF PROVIDING MY DAUGHTER TRANSPORTATION WHILE THE VEHICLE IS RETURNED FOR SECOND TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146282December 28, 2005
TIRES
IDENTICAL SITUATION TO CASE # 10091230. WHILE DRIVING ON A WET ROAD FROM PREVIOUS DAYS RAIN MY 2004 JEEP LIBERTY LOST CONTROL WHILE TRAVELING OUT OF A TURN AT 20 MPH AND WENT OFF THE ROAD DOWN AN EMBANKMENT AND CRASHING INTO A TREE. I HAVE FOUND NUMEROUS OTHER COMPLAINTS ABOUT THIS SAME SITUATION HERE: HTTP://WWW.1010TIRES.COM/TIREREVIEWS/GOODYEAR_WRANGLER_SR-A_TIRE_REVIEWS2.HTML THE ISSUE APPEARS TO BE A COMPATIBILITY ISSUE WITH THE GOODYEAR WRANGLER TIRES AND THE JEEP LIBERTY WITH A SHORT WHEEL BASE AND LIGHT REAR END. THESE TIRES ARE GOOD ON DRY SURFACES BUT ARE EXTREMELY POOR ON WET CONDITIONS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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