Jeep Liberty Complaints

8,882 consumer complaints on file.

#10133138September 29, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, POWER TRAIN:AXLE ASSEMBLY
DT: WAS MAKING A TURN THEN HEARD A CRUNCH SOUND TIN HE PASSENGER'S SIDE, FRONT END OF THE VEHICLE COLLAPSED. TOWED VEHICLE TO THE MECHANIC, WHO SAID IT WAS A DEFAULT OF THE DEALER. CONTACTED THE DEALER, THEY ARE GOING TO SEND SOMEONE OUT BUT WHEN THEY GET AROUND TO IT. THERE WAS A RECALL FOR LOWER BALL JOINTS FOR 2002 AND 2003 MODELS. THIS HAPPENED ON AUGUST 15, 2005. THE FRONT END HAS TO HAVE NEW AXLE. IT WAS DRAGGED ON THE GROUND AND THERE WAS ALL DIFFERENT KINDS OF FLUID ON THE GROUND. THERE WAS ALSO DAMAGE TO BODY OF THE VEHICLE.*AK THE CONSUMER STATED THE VEHICLE WAS FIXED, HOWEVER THE LOWER BALL WAS NOT REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137938September 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE A 2005 JEEP LIBERTY WITH AUTOMATIC TRANSMISSION. WE PUT THE TRANSMISSION INTO 1ST GEAR MANUALLY AND IT SHIFTS OUT OF 1ST AND INTO SECOND GEAR WHILE GOING DOWN STEEP INCLINES. THIS CREATES A SERIOUS SAFETY ISSUE FOR US SINCE WE LIVE ON A STEEP INCLINE AND DRIVE ON SNOW AND ICE. THE TRANSMISSION WILL START OUT IN 1ST AND THEN AFTER REACHING ABOUT 1200 -1600 RPM IT WILL SHIFT AUTOMATICALLY INTO SECOND GEAR (WITHOUT MOVEMENT OF THE GEAR SHIFTER) AND THEN SHIFT BACK DOWN TO 1ST AFTER 3600 RPM. I HAVE TAKEN IT TO THE DEALER, BUT THEY CLAIM THAT THEY DON'T HAVE A HILL GEAR. I HAVE WENT TO THE CHRYSLER WEB SITE AND FILED A COMPLAINT ASKING FOR ASSISTANCE AND TELLING THEM THAT THIS IS A SERIOUS SAFETY ISSUE, BUT THEY FAIL TO RESPOND COMPETENTLY. THEY CONTINUALLY TELL ME TO GO BACK TO THE SAME DEALERSHIP THAT TOLD ME THAT JEEP DOESN'T HAVE A HILL GEAR. I INSISTED THAT THIS IS A SAFETY ISSUE AND THAT THIS VEHICLE IS MADE FOR FOUR WHEELING UP AND DOWN STEEP INCLINES AND THE TRANSMISSION CAN NOT COME OUT OF THE GEAR THAT WILL LET YOU SAFELY NEGOTIATE THE TERRAIN. THEY RESPONDED WITH THEY DON'T HAVE ENOUGH INFORMATION TO MAKE AN ASSESSMENT. WE ARE TALKING ABOUT THE LIFE OF MY WIFE AND I HERE, BUT THEY DON'T CARE OR UNDERSTAND. I HAVE OWN 4X4 VEHICLES ALL MY LIFE AND NONE OF THEM HAVE ACTED LIKE THIS. THE DEALERSHIP HAS RUN THEIR COMPUTER DIAGNOSTICS ON THE TRANSMISSION AND FAILED TO FIND ANYTHING WRONG, BUT THEY FAILED TO TEST DRIVE THE VEHICLE. I BELIEVE THAT THIS IS A PROBLEM ACROSS THE BOARD WITH THE JEEP LIBERTY AND CHRYSLER IS TRYING TO COVER IT UP, BY GIVING BOGUS ANSWERS LIKE WE DON'T HAVE A HILL GEAR AND WE DON'T HAVE ENOUGH INFORMATION TO MAKE AN ASSESSMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138846September 28, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT IN THE LEFT FRONT LOWER CONTROL ARM SEPARATED WHILE DRIVING. *TS THE CONSUMER FOUND OUT THAT IN ADDITION TO REPLACING THE BALL JOINT THEY WERE SUPPOSE TO REPLACE THE WHEEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137451September 23, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANS CASE ON MY 2002 LIBERTY WENT WITH 37,000 MILES ON CAR CALLED MANUFACTURER WHO STATED THAT SINCE CAR WAS DRIVEN UNDER 10 MILES A DAY IT WAS CONSIDERED SEVERE DRIVING AND SINCE AUTO TRAN FLUID NOT CHANGED AT 30000 IT WAS A NORMAL THING IF I DROVE 50 MILES A DAY ON HIGHWAY IT WAS CONSIDERED NORMAL AND BASED ON THEIR SCHEDULE THE FLUID NEVER HAS TO BE CHANGED CHRYSLER REFUSED TO LISTEN SAID IT WAS MY PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136839September 17, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE JEEP WAS BEING DRIVEN BY A FAMILY MEMBER. SHE WAS DRIVING STRAIGHT ON HWY 99 AND FELT THE FRONT RIGHT SIDE DROP A LITTLE AND HEARD A SQUEALING TIRE. IT THEN BEGAN TO SWERVE SIDE TO SIDE GROWING INCREASINGLY OUT OF CONTROL UNTIL IT SPUN AND HIT THE CENTER MEDIAN COMING TO REST IN THE FAST LANE. THE BODY SHOP FOUND A BROKEN TIE ROD END LOWER BALL JOINT AND BOUND KNUCKLE IT THE FRONT. SOME OF THAT WOULD BE FROM THE IMPACT ON THE GUARD RAIL. CHP IDENTIFIED THE CAUSE OF COLLISION AS MECHANICAL FAILURE. THERE WAS A RECALL ON THE LOWER BALL JOINTS AND I HAD THAT WORK DONE AT THE DEALER. ALL WORK ON THE JEEP WAS DONE BY THE DEALERSHIP. I HAVE CONTACTED DAIMLER CHRYSLER AND THEY ARE SENDING SOME ONE TO LOOK AT IT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10136347September 13, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER SEAT BELT WOULD NOT LATCH PART REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135953September 9, 2005
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE HAD NUMEROUS PROBLEMS WITH THIS JEEP. ALWAYS DETECTED A ROTTEN EGG SMELL DEALER CLAIMED IT WAS THE GAS. AFTER 1 YEAR OF OWNERSHIP DRIVING IT IN PENNSYLVANIA I COULD NOT GO UP HILL WITHOUT LOSING GROUND AND SMELLING SOMETHING BURNING. DEALER UNABLE DIAGNOSE. THEN IN 05 STARTING HAVING BRAKE GRINDING AND SQUEALING, DEALER ALSO CLAIMS THIS IS NORMAL OPERATION. I HAVE HAD TO REPLACE THE WATER PUMP AND THE CATALYTIC CONVERTER AND ONLY HAVE 34,000 MILES ON THE CAR. ALSO HAD A PROBLEM WITH SMOKE COMING FROM THE REAR DRIVERS SIDE TIRE AND BURNING SMELL ON TWO OCCASIONS, ALSO DEALER IS UNABLE TO DUPLICATE. I BELIEVE THE 2003 LIBERTIES HAVE A PROBLEM AND NO ONE IS WILLING TO CHECK INTO IT. CHRYSLER DOES ABSOLUTELY NOTHING TO HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135801September 8, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING ON TWO DIFFERENT OCCASIONS, I EXPERIENCED AND BURNING SMELL FROM THE DRIVERS SIDE REAR WHEEL WELL AND WHITISH SMOKE. ON BOTH OCCASIONS THE CAR HAS BEEN CHECKED BY THE DEALER WHO HAS BEEN UNABLE TO DUPLICATE AND OR FIX THE PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135869September 8, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON JUNE THURSDAY 9:00 AM 16TH I CALL THE DEALER TO LOOK AT MY JEEP LIBERTY BECAUSE THE STEERING WAS VERY STIFF AND HARD TO CONTROL THE VEHICLE. I WAS TOLD BY THE SERVICE MANAGER THAT I COULD NOT GET MY CAR IN UNTIL MONDAY THE 20TH THREE DAYS LATER. I TOLD THE SERVICE MANAGER THAT I NEEDED TO TRAVEL TO OHIO ON BUSINESS AND THAT I COULD NOT WAIT. HE HAD NO RESPONSE OTHER THAN I SHOULD NOT DRIVE THE CAR UNTIL SOMEONE HAD LOOKED AT IT. I THEN CALL A LOCAL GARAGE WHO TOLD ME THAT COULD GET MY CAR THAT MORNING. THEY FOUND AND DOCUMENTED THAT THE LOWER BALL JOINTS SEEM TO BE THE PROBLEM EVEN THOUGH THEY COULD SEE THROUGH THE CHRYSLER RECALL WEBSITE THAT I HAD TAKEN THE LIBERTY IN GREGORY CHRYSLER PLYMOUTH JEEP PRIOR TO THIS FOR THE RECALL WHICH SHOULD HAVE FIXED THIS PROBLEM. I THINK MAYBE THIS WORK WAS BILLED BUT NEVER DONE AND I HAVE NO WAY TO PROVE THIS. (I WOULD LIKE TO KNOW HOW MANY LIBERTYS HAVE SEEN THIS RECALL PROBLEM TWICE) THEY GREASED THE BALL JOINT SO THAT I COULD DRIVE THE CAR AGAIN. ON SEPT 7TH I TOOK THE CAR IN TO THE JEEP DEAL WHO TOLD ME THAT THEY WOULD NOT COVER THE REPLACEMENT OF THE BALL JOINTS BECAUSE I HAD SOMEONE ELSE HELP ME OUT WHEN THEY COULD NOT. SO THE QUESTION REMAINS, DOES THE LOWER BALL JOINT RECALL REALLY FIX THE PROBLEM OR IS THIS DEALER JUST SCANNING PEOPLE ON THE WORK THAT IS SUPPOSE TO BE COVERED? IT IS EITHER ONE OR THE OTHER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135119September 1, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT ON DRIVERS SIDE IS AT TIMES HARD TO UNLATCH. I REPORTED IT TO MILTON RUBEN JEEP TODAY AND WAS TOLD IT NEEDED TO BE REPLACED AT A COST OF OVER $130.00. I TOLD THEM IT WAS A SAFETY CONCERN THAT SHOULD NOT REQUIRE ME PAYING FOR IT AND I DID NOT HAVE THE ITEM REPLACED AT THIS TIME. I ASKED IF IT WAS A RECALL ITEM AND WAS TOLD NO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134919August 31, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT BUCKLE FAILED TO LATCH, HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135019August 31, 2005
SEAT BELTS:REAR/OTHER, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FIRST PROBLEM: ON MARCH 31, 2004, WE TOOK MY 2002 JEEP LIBERTY TO THE JEEP DEALER DUE TO A LOUD SQUEAKING NOISE IN THE FRONT. THEY DIAGNOSED A BAD LOWER BALL JOINT ON THE LEFT FRONT SIDE AND REPLACED IT. NOTE - MY JEEP HAD THE LOWER FRONT BALL JOINTS SERVICED UNDER A RECALL NOTICE AT THE END OF 2003. IT WAS SUPPOSED TO HAVE HAD THE LOWER BALL JOINTS REPLACED AND A HEAT SHIELD INSTALLED. SECOND PROBLEM: WITHOUT WARNING ON JULY 28, 2005, THE FRONT RIGHT LOWER BALL JOINT BROKE WHILE ATTEMPTING TO DRIVE THE JEEP INTO OUR GARAGE, AND THE FRONT END COLLAPSED ONTO THE PAVEMENT AND THE DISCONNECTED WHEEL. THERE WAS NO NOISE OR ANY INDICATION OF A PROBLEM BEFORE THIS HAPPENED. THE EVENTS LEADING UP TO THIS: I STARTED UP THE ENGINE, BACKED THE JEEP UP A FEW FEET TO STRAIGHTEN MY APPROACH, AND ATTEMPTED TO PULL IT INTO THE GARAGE. HOWEVER, I NOTICED A STRONG RESISTANCE TO ROLL FORWARD SO I STOPPED, GOT OUT AND LOOKED AROUND TO MAKE SURE I WASN'T RUNNING OVER SOMETHING. AFTER SEEING NOTHING IN THE WAY OR UNDER THE VEHICLE, I TRIED AGAIN TO PULL FORWARD, BUT IT WOULDN'T ROLL AND THE WHEEL SKID. SO I PUT IT INTO REVERSE AND TRIED TO BACK UP. THAT IS WHEN THE FRONT END DROPPED WITH A LOAD CRUNCH ONTO THE WHEEL THAT HAD CAME OFF. THE JEEP DEALER PAID FOR THE NEW BALL JOINT AND SEVERAL OTHER PARTS THAT WERE DAMAGED DUE TO THE INCIDENT. ANOTHER PROBLEM: ON DECEMBER 12, 2003, THE RIGHT REAR SEAT BELT LATCH HAD TO BE REPLACED BECAUSE THE RELEASE BUTTON WAS JAMMING (SOMETIMES IT WOULD WORK AND SOMETIMES IT WOULDN'T). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134635August 29, 2005
SEATS
DURING AN AUTO ACCIDENT WHERE I WAS SIDE SWIPED ON THE DRIVER'S SIDE, THE 3/4 SEAT ON THE PASSENGERS SIDE UNLATCHED AND FOLDED DOWN. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10134668August 29, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: THERE WAS A RECALL CONCERNING THE LOWER BALL JOINTS. THE CONSUMER STATED THAT THERE WAS NO PROBLEM WITH THE LOWER BALL JOINTS . THERE WAS A PROBLEM WITH THE UPPER BALL JOINTS. THE CONSUMER HEARD KNOCKING NOISES COMING FROM UNDERNEATH THE VEHICLE. THE PROBLEM STARTED BEFORE 4-30-04. WHEN THE CONSUMER TOOK VEHICLE TO THE DEALER PREVIOUSLY THEY TOLD THEM WHAT THE PROBLEM WAS. THE CONSUMER HAS NOT HAD THE PROBLEM CORRECTED AS OF YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134414August 28, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY WIFE LOST CONTROL OF OUR "2002" JEEP LIBERTY. THE LOWER BALL JOINT SEPARATED FROM ITSELF. RECALL SERVICE FOR LOWER BALL JOINTS WAS ALREADY PERFORMED BY TOM HARRIGAN JEEP OF DAYTON OHIO ON JAN 10TH OF "04"*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134265August 25, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
2005 JEEP LIBERTY LIMITED V-6 PURCHASED JULY 18, 2005, SERVICE DATE AUG. 24, 2005, MILEAGE 758 MILES. THE CAR HAS BEEN DRIVEN GENTLY UNDER MILD CONDITIONS SINCE PURCHASE, 10 MILES EACH WAY TO WORK ON SURFACE STREETS. BRAKE MASTER CYLINDER FAILED. OWNER BECAME AWARE UNDER NORMAL DRIVING CONDITIONS. WHILE STOPPED IN TRAFFIC, IDLING AND FOOT ON THE BRAKE, AFTER 30-60 SECONDS BRAKE PEDAL SUDDENLY SINKS TO THE FLOOR. ORANGE LIGHT UNDER BRAKE INDICATOR LIGHTS UP WITH THE ERROR MESSAGE "TYPE 43". DEALER HAS CAR AND IS REPLACING BRAKE MASTER CYLINDER, WHICH WAS FOUND TO BE CORRECTLY INSTALLED BUT A DEFECTIVE OEM PART. THE DEALER HAS BEEN COOPERATIVE SO FAR. THERE IS NO EXCUSE FOR A NEW CAR HAVING A MALFUNCTION WITH LESS THAN 800 MILES ON IT. THE POINT OF A NEW CAR IS NOT HAVING TO WORRY. ALSO GAS MILEAGE IS SUBSTANTIALLY UNDER THE ADVERTISED RATE. STICKER SAYS 17 CITY, 22 HIGHWAY, AVERAGE HAS BEEN 12.5 MPG DRIVING SURFACE STREETS, 20 MILES PER DAY RT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134006August 24, 2005
AIR BAGS:SIDE/WINDOW
MY JEEP LIBERTY WAS BROADSIDED (LEFT SIDE) BY A VEHICLE THAT RAN A RED LIGHT. MY VEHICLE WAS STOPPED AT THE TIME OF THE COLISION, THE OTHER VEHILE WAS TRAVELING AT 45-50 MPH. THE POINT OF IMACT WAS THE DRIVER'S DOOR AND FRONT FENDER. THE LEFT FRONT TIRE/WHEEL/SPINDLE WAS TORN OFF THE VEHILE UPON IMPACT. THE SIDE AIR BAGS DID NOT DEPLOY, FORTUNATELY NO ONE WAS INJURIED AS A RESULT OF THIS FAILURE. DAIMLERCHRYSLER WAS CONTACTED AND DID INVESTIGATE THE INCIDENT. THE LETTER SUMMARIZING THEIR INVESTIGATION STATED THE FOLLOWING: "OUR TEST CONFIRM THAT THE AIR BAG RESTRAINT SYSTEM IN YOUR VEHILE IS OPERATING AS DESIGNED AND FUNCTIONED NORMALLY FOR THE CONDITIONS TO WHICH IT WAS EXPOSED. THE AIR BAG DID NOT DEPLOY BECAUSE THE VEHICLE NEVER REACHED THE LEVEL OF DECELERATION REQUIRED TO ACTIVATE DEPLOYMENT." I HAVE MADE REPEATED ATTEMPTS TO CONTACT DAIMIERCHRYSLER TO EXPLAIN THIS STATEMENT BUT HAVE BEEN UNSUCCESSFUL. THE VEHILCLE WAS TOTALLED AND HAS BEEN TURNED OVER TO THE INSURANCE COMPANY.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10134015August 24, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE CONSUMER OWENS A 2003 JEEP LIBERTY. THE CONSUMER RECEIVED RECALL 03V460000 ON THE BALL JOINTS. THE CONSUMER WAS TRAVELING AT 50 MPH AND THE FRONT RIGHT SIDE DROPPED TO THE GROUND. THE LIBERTY PULLED THE CONSUMER SEVERELY, AND SHE WAS BARELY ABLE TO PULL OFF THE ROAD AND KEPT CONTROL OF THE VEHICLE. THERE WAS METAL DEBRIS ALL OVER THE ROAD. THE CONSUMER GOT OUT OF THE VEHICLE AND DISCOVERS THAT THE RIGHT FRONT WHEEL WAS BENT AND SPLIT IN HALF, THERE WERE A COUPLE OF BARS HANGING OUT. THE TIRE WAS HALF OFF THE WHEEL BASE, AND THERE WAS FLUID LEAKING FROM THE CAR. THE RECALL WAS ON THE SUSPENSION; FRONT: CONTROL ARM: LOWER BALL JOINT. THE CONSUMER HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. THE SERVICEMAN TOLD THE CONSUMER THAT THE LOWER BALL JOINT FAILED, SEPARATED AND PULLED AWAY FROM THE SUSPENSION. THIS WAS THE BALL JOINT THAT HAD BEEN REPLACED ON THE RECALL. THE CONSUMER STATED THAT THE DEALERSHIP WAS CALLING CHRYSLER. THE DEALERSHIP SAID THAT DAIMLER/CHRYSLER WOULD CALL THE CONSUMER. THIS VEHICLE WAS NOT USED OFF ROAD, OR ABUSED IN ANY WAY. THE TRUCK WAS USED TO DRIVE TO WORK AND HOME AND USED FOR DRIVING IN THE SNOW. THE CONSUMER WAS SCARED TO DRIVE THIS CAR AGAIN. THE DEALERSHIP EXPECTED HER TO TAKE OFF IN VEHICLE AND KEEP IT. THE CONSUMER WAS LUCKY THAT SHE WAS NOT INJURED OR KILLED IN THIS INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133753August 22, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, TIRES
DT: THE CALLER FOUND OUT THERE WAS A RECALL ON BALL JOINTS. HE HAD IT CHECKED, AND THEY COULD NOT FIND ANYTHING WRONG. ON THE WAY HOME THE PASSENGER'S SIDE TIRE FELL OFF, AND THE LOWER BALL JOINTS FAILED. CALLER WAS DRIVING 20 MPH. THE CALLER HAD VEHICLE TOWED TO DEALER. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133525August 19, 2005
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW, STRUCTURE
ON FEBRUARY 16, 2005 WHILE TRAVELING EASTBOUND I-80 IN SALT LAKE CITY I HIT SOME BLACK ICE AND LOST CONTROL OF MY 2002 JEEP LIBERTY. I WAS TRAVELING FREEWAY SPEEDS AND HAD A FRONT IMPACT ALONG WITH A DRIVER SIDE ROLLOVER AND A SLIDE OF APPROXIMATELY 100 YARDS. ALL OF THE EMERGENCY PERSONNEL THAT RESPONDED TO MY ACCIDENT VOICED SHOCK AND CONCERN THAT NONE OF THE AIRBAGS DEPLOYED. FURTHER, I HAVE HEARD THAT IF THE G-FORCE WAS NOT GREAT ENOUGH TO DEPLOY THE SIDE AIRBAGS, THE JEEP SHOULD NOT HAVE ROLLED (I HAVE NO IDEA IF THAT IS TRUE). I HAD, AND STILL HAVE, SERIOUS CONCERNS ABOUT WHY MY AIRBAGS DID NOT DEPLOY AND DO NOT TRUST THAT IN THE EVENT OF ANOTHER ACCIDENT THEY WOULD DEPLOY, REGARDLESS OF THE SEVERITY. I CONTACTED JEEP AND ASKED THEM TO LOOK INTO IT. THEY DID DO SOME INVESTIGATION. HOWEVER, I WAS TOLD THAT BECAUSE MY JEEP WAS NOT PRESERVED FOR THEIR INSPECTION THERE WAS NOTHING THEY COULD DO. I HAVE SENT THEM SEVERAL E-MAILS EXPLAINING THAT I DO HAVE PHOTO THAT DOCUMENT THE DAMAGE AND SHOW THAT THE AIRBAG DID NOT DEPLOY. THEY HAVE JUST DISREGARDED MY COMPLAINTS. I ALSO HAVE CONCERNS ABOUT THE EASE IN WHICH MY JEEP ROLLED OVER. THIS CONCERN HAS ALSO BEEN DISMISSED. I WOULD LIKE TO KNOW THAT MY FAMILY IS GOING TO BE SAFE IF ANTHER UNFORTUNATE ACCIDENT OCCURS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Jeep Liberty