Jeep Liberty Complaints

8,882 consumer complaints on file.

#10149992February 10, 2006
ENGINE AND ENGINE COOLING:ENGINE
I BROUGHT THIS CAR NEW FROM THE DEALERSHIP SO KNOWING THAT IT WAS NEW I DIDN'T THINK TO HAVE SO MANY PROBLEMS WITH IT. THE CHECK ENGINE LIGHT TURNS ON THE CAR SO I TAKE THE CAR TO GET CHECK WHERE I BROUGHT IT SO WHEN I DO THEY KEEP THE CAR FOR A AT LEAST A WEEK AND I STAY WITH OUT A CAR. SO THEY GIVE ME THE CAR BACK AND THEN AGAIN WITH THE SAME PROBLEM I TAKE IT BACK TO GET FIXED AND AGAIN THEY TELL ME THEY FIXED IT AND GIVES IT BACK TO ME. THEY TOLD ME THAT MOST LIKELY IT'S A FACTORY MANUFACTURE PROBLEM. HAVING ALL THOSE PROBLEMS WITH THIS AUTO; I WANT TO CANCEL THE PURCHASE OF THIS AUTO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149999February 10, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER AND LOWER BALL JOINT FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149636February 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE LOWER FRONT BALL JOINTS ON MY 2005 JEEP LIBERTY 4X4 WITH 26000 MILES SHOW EXCESSIVE WEAR. DUE TO THE DESIGN OF THE JOINT TOTAL FAILURE WILL RESULT IN THE BALL AND SOCKET SEPARATING FROM THE SPINDLE/WHEEL ASSEMBLY. A FAILURE OF THIS NATURE WILL RESULT IN LOSS OF CONTROL OF THE VEHICLE. THIS EXCESSIVE WEAR HAS MANIFESTED ITSELF IN A LOUD CLUNKING WHICH HAS BEEN GETTING WORSE FOR 3000 MILES BUT THE DEALER COULD NOT LOCATE THE PROBLEM. I FOUND THE PROBLEM WHEN DOING ROUTINE MAINTENANCE AND MEASURED THE UP AND DOWN MOVEMENT IN THE JOINT TO BE .25 INCHES. WHEN THE DEALER WENT TO INSTALL THE NEW JOINTS HE ALSO FOUND THE UPPER BALL JOINTS TO BE BAD. I HAD A PREVIOUS LIBERTY(2002) WHICH WAS RECALLED FOR THIS SAME PROBLEM AND ASSUMED JEEP HAD FIXED THE BALL JOINTS. OBVIOUSLY THEY HAVE NOT. THERE HAVE BEEN SEVERAL INCIDENTS REPORTED ALREADY (LOSTKJ.COM) WHERE PEOPLE HAVE HAD A CATASTROPHIC FAILURE ASSOCIATED WITH THESE JOINTS. JEEP MUST FIX THIS DESIGN ASAP. SUSPENSION COMPANY MOOG HAS ALREADY DESIGNED A REPLACEMENT BALL JOINT THAT IS MORE ROBUST AND GREASABLE. JEEP MUST BE FORCED TO DO SOMETHING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149639February 7, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
2002 JEEP LIBERTY FRONT DRIVER'S SIDE SEAT BELT BUCKLE "BUTTON" STUCK. UNABLE TO USE SEAT BELT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149560February 6, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED, THERE WAS A CREAKING NOISE COMING FROM THE FRONT DRIVER SIDE WHEEL AREA. THE DEALERSHIP DETERMINED BOTH LOWER BALL JOINTS NEEDED TO BE REPLACED. UPDATED 3/3/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149562February 6, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE EXITING RT 2 OFF THE EXIT RAMP THE BALL JOINT IN MY FRONT LEFT TIRE SEPARATED. LUCKILY I WAS PREPARING TO STOP AT A LIGHT AND HAD SLOWED TO ABOUT 10 MPH WHEN THIS OCCURRED. UPON EXAMINATION IT WAS FOUND THAT THE RIGHT FRONT BALL JOINT IS ALSO IN NEED OF REPAIR, HOWEVER THE PART WAS BACK ORDERED BY TWO WEEKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149353February 3, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED THERE WAS DIFFICULTY STEERING THE VEHICLE FOLLOWED BY A RUBBING NOISE FROM THE STEERING COMPARTMENT WHILE TURNING. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP PERSONNEL REPLACED THE LEFT FRONT UPPER BALL JOINT. THIS REPAIR REMEDIED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149256February 1, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A MINOR IMPACT INTO THE REAR OF A 2005 JEEP LIBERTY BY A MID SIZE LEXUS SUV TRAVELING ABOUT 15 TO 20 MPH CAUSED THE POORLY DESIGNED AND POORLY LOCATED PLASTIC GAS TANK OF THE JEEP TO RUPTURE AND LEAK PROFUSELY. THANKFULLY THE VEHICLE DID NOT IGNITE ON FIRE OTHERWISE SOMEONE WOULD HAVE DIED. I CANNOT BELIEVE THAT THIS AND OTHER JEEP PRODUCTS (THE WRANGLER COMES TO MIND) ARE ALLOWED ON THE ROAD. MANY OF THESE VEHICLES HAVE OR HAD REAR MOUNTED GAS TANKS WITH LITTLE OR NO CRUSH SPACE. THE LIBERTY APPEARS TO BE THE WORST WITH WHAT COULD ONLY BE DESCRIBED AS HAVING A GAS TANK MOUNTED BUMPER! ALSO, THE GAS TANK HANGS WELL BELOW THE BUMPER AND IN MOST CASES THE VEHICLE THAT HITS IT FROM BEHIND DIVES UNDER THE JEEPS BUMPER AND HITS THE TANK DIRECTLY. SOMETHING NEEDS TO BE DONE ABOUT THESE VEHICLES! *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10149117January 31, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING, INTERIOR LIGHTING
DT*: THE CONTACT STATED INTERMITTENTLY, WHILE PULLING IN OR OUT OF THE DRIVEWAY, THE VEHICLE WILL NOT RESPOND. IF THE VEHICLE IS IN DRIVE IT MUST BE PUT IN REVERSE THEN DRIVE TO MOVE AND VICE VERSA. ALSO, THE LIGHTS, INTERIOR AND EXTERIOR, FLICKER ON AND OFF. THE DEALERSHIP REPLACED THE MULTIFUNCTION SWITCH AND UPGRADED THE SOFTWARE. THIS HAS NOT REMEDIED THE PROBLEM. THERE ARE NO CODES ON THE COMPUTER OR BLACK BOX AND THE DEALERSHIP CANNOT DUPLICATE EITHER PROBLEM. WHEN THE VEHICLE WAS IN REVESE IT DID MOVE AND THEN STOPPED. THE CONSUMER STATED IT FELT AS THOUGH THE VEHICLE WAS IN NEUTRAL. UPDATED 02/21/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149161January 31, 2006
VEHICLE SPEED CONTROL
RUNAWAY ACCELERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148960January 29, 2006
AIR BAGS
WHILE DRIVING TO WORK MY BROTHER HAD A HEART ATTACK, CAUSING HIM TO LOSE CONTROL OF VEHICLE. HE STRUCK A TREE DEAD CENTER AND THE AIR BAGS FAILED TO DEPLOY. THE FRONT OF HIS VEHICLE WAS PUSHED IN APPROXIMATELY 16 INCHES. PHOTOGRAPHS AVAILABLE. UNFORTUNATLY MY BROTHER IS NOT. VEHICLE INFORMATION IS AVAILABLE BUT NOT AT THIS MOMENT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10148499January 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINTS FAILED PREMATURE ON 2004 JEEP LIBERTY RENEGADE IT WAS ABOUT 25, 000 MILES THEY SHOULD LAST ALOT LONGER THAN THAT. I DRIVE THE CAR FOR A LIVING , AND IF THIS IS GONNA BE A PROBLEM, I WILL HAVE TO FIND A MORE RELIABLE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148302January 22, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FRONT DRIVER SIDE BALL JOINT SNAPPED AND THE FRONT DRIVERS TIRE BENT INWARDS HITTING THE INSIDE OF THE FENDER. THE ACTUAL BREAKAGE OF THE BALL JOINT WAS PRECEDED BY A LOUD SNAPPING AND GRINDING NOISE. THE VEHICLE COULD NOT BE DRIVEN AFTER THE BALL JOINT FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148207January 20, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE VEHICLE CONSUMES OIL THROUGH THE BREATHER AND PROCESSED IN THE ENGINE COOLANT GIVING THE ENGINE A FOUL SMELL. THE VEHICLE WAS INSPECTED AT THE LOCAL SERVICE DEALER WERE IT WAS DETERMINED THIS WAS A NORMAL FUNCTION IN THE ENGINE. THE MANUFACTURER WAS CONTACTED ABOUT THE PROBLEM. THEY BOTH AGREED AND SUPPORTED THE DEALERS DETERMINATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148201January 20, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
DT*: THE CONTACT STATED FLUID STARTED LEAKING FROM THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THE POWER STEERING HOSE NEEDED TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148250January 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, EQUIPMENT:MECHANICAL
AT APPROXIMATELY 1745 HOURS (MST) ON THE BELOW DATE I WAS DRIVING MY 2002 JEEP LIBERTY LIMITED AT 30 MPH ON A TWO LANE ASPHALT CITY STREET. THE PAVEMENT WAS DRY, THERE WERE NO POTHOLES OR ANY ROAD DEFECTS OR OBSTRUCTIONS. SUDDENLY I HEARD A LOUD, METALLIC "THUMP" FOLLOWED IMMEDIATELY BY THE VEHICLE PULLING SHARPLY TO THE RIGHT WITH NO STEERING CONTROL. THE VEHICLE CAME TO A STOP WITH MINIMAL BRAKING AND THE USE OF THE RIGHT STREET CURB. INSPECTION FIRST NOTED THE RIGHT FRONT TIRE TO BE FLAT (IT WAS DARK). AFTER RAISING THE VEHICLE ON THE JACK I REMOVED THE RIGHT FRONT WHEEL AND INSTALLED THE SPARE TIRE. I THEN ATTEMPTED TO DRIVE THE VEHICLE FORWARD AND AGAIN, AFTER APPROXIMATELY 2 FEET OF DRIVING, I HEARD A SCRAPPING SOUND. I IMMEDIATELY STOPPED AND INSPECTED THE SPARE WHEEL. I THEN NOTICED THAT THE RIGHT FRONT LOWER BALL JOINT HAD FAILED AND WAS DIGGING INTO THE INSIDE OF THE RIGHT FRONT WHEEL RIM. I THEN CALLED TO HAVE THE VEHICLE TOWED TO THE NEAREST JEEP DEALER. SUBSEQUENTLY I WAS ADVISED THAT BOTH FRONT BALL JOINTS WERE REPLACED AND THAT THE IMPACT WAS OF SUCH FORCE WHEN THE BALL JOINT FAILED THAT THE FRONT AXLE SEALS HAD BEEN DAMAGED AND WERE REPLACED. THE WHEEL WAS REPLACED BECAUSE THE FORCE WAS SUCH THAT THE FAILED BALL JOINT GOUGED A HOLE IN THE WHEEL RIM. IT IS NOTEWORTHY THAT ON MAY 17, 2004 UNDER JOB ORDER 1034728 BOTH FRONT BALL JOINTS WERE REPLACED ON THIS SAME VEHICLE AT THE UFTRING JEEP DEALERSHIP IN E. PEORIA, ILLINOIS (309) 694-0700 DUE TO A CAMPAIGN RECALL PREVIOUSLY ORDERED FROM JEEP CORPORATE. I NOW CONSIDERED THIS VEHICLE UNSAFE SINCE THE PREVIOUS RECALL DID NOT REMEDY THE SITUATION AND I HAVE NO GUARANTEE FROM JEEP THAT THE MOST RECENTLY INSTALLED SET OF BALL JOINTS WILL NOT FAIL IN THE FUTURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148085January 19, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SEAT BELT FAILED; COULD NOT BUCKLE THE SEAT BELT AT ALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148086January 19, 2006
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PEDAL ARE TOO CLOSE TOGETHER. THIS CAUSED AN ACCIDENT, WHILE BACKING THE CONTACT HIT ANOTHER VEHICLE. THIS OCCURRED WHILE BRAKING, BUT IS UNAWARE IF THE ACCELERATOR PEDAL WAS APPLIED. THERE WAS A POLICE REPORT TAKEN AT THE SCENE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10147894January 17, 2006
VEHICLE SPEED CONTROL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, AIR BAGS
DT*: THE CONTACT STATED WHEN APPLYING BRAKE PRESSURE THE VEHICLE LURCHED FORWARD. WHEN ATTEMPTING TO MAKE A LOW SPEED STOP AT A STOP SIGN, THE VEHICLE SUDDENLY ACCELERATED INTO TRAFFIC. THE VEHICLE CONTINUED TO ACCELERATE EVEN THOUGH BRAKE PRESSURE WAS APPLIED. THE VEHICLE STRUCK A CULVERT, ROLLED 3 TIMES AND EVENTUALLY CAME TO A STOP ALONG THE EMBANKMENT. THE CONTACT WAS EXTRACTED FROM THE VEHICLE BY EMERGENCY SERVICES. ALTHOUGH THE CONTACT WAS WEARING A SEAT BELT, MINOR INJURIES WERE SUSTAINED. UPON INITIAL IMPACT, THE SEAT BELT RELEASED FROM THE BUCKLE ASSEMBLY AND THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE ADJUSTOR. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10147908January 17, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INDICATING THAT THE AIR BAG WAS NOT ACTIVATED. THE PASSENGER WEIGHS 94 POUNDS AND THE CONTACT IS UNAWARE OF THE WEIGHT IN WHICH THE AIR BAG SHOULD ACTIVATE. *NM UPDATED 02/07/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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