Jeep Liberty Complaints

8,882 consumer complaints on file.

#10158791June 1, 2006
SEAT BELTS:REAR/OTHER
WHEN PUTTING BACK SEAT DOWN, SEAT HITS SEAT BELT BUTTONS AND NOW BOTH SEAT BELT LOCK AND RELEASE BUTTONS BROKEN AND INOPERABLE. CAN NOT SECURE REAR SEAT PASSENGERS SAFELY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158694May 31, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT VARIOUS SPEEDS THE VEHICLE VIBRATED. THIS OCCURRED WITHOUT WARNING DURING NORMAL BRAKING ON NORMAL ROADS. THE MANUFACTURER WAS ALERTED HOWEVER NO INSPECTIONS HAVE BEEN MADE. THE CALIPERS CAUSED THE ROTORS TO WARP. UPDATED 06/19/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158550May 30, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DT*: THE CONTACT STATED ALTHOUGH THE VEHICLE IS NOT HAVING ANY PROBLEMS, THERE IS A NHTSA RECALL, #06V036000 ON THE VEHICLE REGARDING THE FRONT UNDER HOOD WIRING. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158594May 30, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE FRONT SUSPENSION BALL JOINTS FELL OUT WHILE DRIVING. ALTHOUGH THE CAR WAS STOPPED IMMEDIATELY, DAMAGE WAS DONE TO ONE WHEEL AS WELL. THE TOW DRIVER HAD TO PERFORM SOME SERVICE IN ORDER TO TOW THE VEHICLE TO THE DEALER SERVICE CENTER. ONCE THERE, BOTH BALL JOINTS AND WHEEL WERE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159430May 30, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2003 LIBERTY BALL JOINT SEPARATED. *TS THE LOWER BALL JOINTS WERE REPLACED PREVIOUSLY AT 16,000. THE UPPER BALL JOINTS ALSO NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158307May 26, 2006
ELECTRICAL SYSTEM
I WAS DRIVING MY 02 JEEP LIBERTY DOWN THE INTERSTATE PASSING A 18 WHEELER AT 75 MPH WHEN MY HEADLIGHTS, SPEEDOMETER, AND INTERIOR LIGHTS TURNED OFF. I ENDED UP SLAMMING ON MY BRAKES AND MOVING MY CAR TO THE SIDE. I THEN HAD TO DRIVE 50 MILES WHILE HOLDING MY BRIGHTS IN, AND MY FLASHERS ON. AFTER THE FACT, I REPLACED A FEW FUSES, AND THAT WORKED FOR ABOUT A MONTH. THEN, ONCE A GAIN, THE SAME THING HAPPENED, AND THIS TIME THERE WAS NOTHING WRONG WITH THE FUSES. TO THIS DAY, MY CAR IS PARKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158246May 25, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH THE FRONT DRIVERS SIDE TIRE CAME OFF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE LOWER BALL JOINT FRACTURED AND NEEDS TO BE REPLACED. A NHTSA RECALL, # 03V460000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE FRONT LOWER BALL JOINT HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158157May 24, 2006
SUSPENSION
MY 2004 JEEP LIBERTY, WITH 37,000 MILES, FAILED WHEN THE FRONT BALL JOINT SNAPPED, SENDING THE UNDERCARRIAGE INTO THE CONCRETE. UPON INSPECTION, IT WAS FOUND THE OTHER BALL JOINT WAS READY TO SNAP AS WELL. I UNDERSTAND THIS IS A COMMON LIBERTY PROBLEM. I HAVE BEEN IN CONTACT WITH CHRYSLER AND MY LAWYER. HAD I BEEN GOING FASTER THAN 10 MPH, I COULD HAVE BEEN KILLED. I WOULD HOPE CHRYSLER WILL HAVE SOME COMPASSION FOR THEIR CUSTOMERS AND FIX THIS PROBLEM BEFORE SOMEONE DIES. THEY SHOULD ALSO REPAIR, AT NO CHARGE, THIS DEFECT IMMEDIATELY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158193May 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, EQUIPMENT:MECHANICAL
WE WERE RETURNING HOME TO CANADA FROM A HOLIDAY IN CALIFORNIA THROUGH THE REDWOOD FOREST AND SEVERAL OTHER MOUNTAINOUS/CLIFF SIDE HIGHWAYS. WHILE DRIVING ON THE HIGHWAY IN WASHINGTON STATE WE HEARD A THUMP AND THEN THE LEFT FRONT TIRE BLEW OUT. THE TRUCK WAS VERY DIFFICULT TO STEER OFF THE ROAD. WHEN WE TRIED TO JACK UP THE TRUCK, TO CHANGE THE TIRE, WE REALIZED IT WAS SOMETHING FAR MORE SERIOUS. THE LEFT BALL JOINT STEM WAS STUCK THROUGH THE ALUMINUM RIM. THE CONTROL ARM WAS ALSO BROKEN. THERE WAS OVER 200 FEET OF RUBBER LAID WHILE TRYING TO STOP AND CORKSCREWS OF ALUMINUM FROM THE WHEEL ALL OVER THE HIGHWAY. THIS ALL HAPPENED WITH 22,377KM DRIVEN. THE BALL JOINTS WERE THEN REPLACED AGAIN WITH THE RECALL IN NOV/2003. ON MAY 4/06 THE BALL JOINT SEPARATED AGAIN WHILE PULLING ONTO THE STREET FROM A PARKING LOT. THIS TIME WE ARE OUT OF WARRANTY @145,534KM. THE REPAIRS/TOWING AMOUNTED TO APPROX. $700. THE BILLS HAVE BEEN FORWARDED TO DAIMLER CHRYSLER CANADA FOR REIMBURSEMENT. THIS IS AN OBVIOUS MANUFACTURING DEFECT THIS TRUCK HAS NEVER BEEN DRIVEN OFF ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158221May 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE FRONT SUSPENSION LOWER BALL JOINT SEPARATION WHILE DRIVING,THE ARM CAME DOWN ONTO THE RIM OF THE CAR, CAUSING THE RIM TO SHREAD,MY HUSBAND TURN THE WHEEL AND THE CAR VEERED TO THE LEFT HITTING THE CURB, AND THE LEFT TIRE BLEW OUT,HAVE ASKED THE DEALER BEFORE IF THERE WAS ANY RECALLS ON THIS CAR AND THE ANSWER WAS NO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158403May 23, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 LIBERTY STEERING PROBLEMS. *TS THE CONSUMER WAS INFORMED BY HIS MECHANIC THAT THE LOWER BALL JOINT HAD DEVELOPED AN UNUSUAL AMOUNT OF SLACK. WHEN THE CONSUMER TOOK THE VEHICLE TO A DEALER, THEY STATED THE VEHICLE WAS IN GOOD CONDITION. *JB THE VEHICLE WOULD NOT MAINTAIN AN ALIGNMENT AFTER 30,000 MILES. UPDATED 07/14/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158096May 23, 2006
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, TIRES
WHILE DRIVING 30 MPH, SOMETHING IN THE FRONT END DIFFERENTIAL BROKE. I HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE. I'M ON MY 3RD SET OF TIRES. THE BRAKES HAVE BEEN REPLACED 3 TIMES. IT'S IN THE SHOP MORE THAN IT IS OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157983May 22, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE SERVICE DEALER ABOUT A YEAR AGO BECAUSE THERE WAS A SLIGHT VIBRATION IN THE FRONT END. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THE TIRES NEEDED TO BE ROTATED. THE VIBRATION CONTINUED AND PROGRESSIVELY BECAME WORSE. TODAY, WHILE DRIVING 30 MPH THE CONTACT HEARD A LOUD GRINDING SOUND FOLLOWED BY THE VEHICLE'S FAILURE TO MOVE FORWARD. THE VEHICLE WAS TOWED TO THE DEALER, BUT HAS NOT BEEN INSPECTED. UPON VISUAL INSPECTION, THE CONTACT NOTICED THE LOWER BALL JOINT WAS SEPARATED ON THE PASSENGER SIDE. UPDATED 7/3/2006 - THE DRIVER'S SIDE WINDSHIELD WIPER ARM CAME LOOSE TWICE. THE WIPER ARM WAS REALIGNED TO FACTORY SPECS AND TIGHTENED TO THE CORRECT TORQUE SETTING. WHEN THE CONSUMER USED THE TURN SIGNALS WHILE THE HEADLIGHTS WERE ON THE HEADLIGHTS FLICKERED. THIS IS AN INTERMITTENT OCCURRENCE. ON ANOTHER OCCASIONS THE HEADLIGHTS REMAINED ON ALTHOUGH THE SWITCH WAS TURNED OFF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157933May 20, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT RELEASE ON THE DRIVER'S SIDE WILL NOT "POP" BACK OUT AFTER RELEASING THE SEAT BELT. WHICH WILL NOT ALLOW THE SEAT BELT TO LATCH BACK AFTER RELEASING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157895May 19, 2006
AIR BAGS:FRONTAL
WHILE TRAVELING APPROX 25 MPH, ANOTHER CAR APPROACHING TOOK A LEFT IN THE INTERSECTION AS WE APPROACHED AND CAUSED A COLLISION. OUR CAR HIT HEAD ON, THEIR CAR WAS HIT IN PASSENGER FRONT CORNER. MAJOR DAMAGE TO BOTH VEHICLES. OUR AIRBAGS DID NOT DEPLOY CAUSING HEAD & NECK INJURIES TO BOTH DRIVER AND PASSENGER. THE OTHER VEHICLE'S AIRBAGS DID DEPLOY WITH NO INJURIES TO DRIVER OR PASSENGER. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10157721May 17, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY AT APPROXIMATELY 40,000 MILES HAS THE FRONT BALL JOINT RUSTING OFF AND WHEEL DROPPING COMPLETELY DOWN. AS MY DAUGHTER BACKED FROM PARKING SPOT THE FRONT RIGHT WHEEL FELL OFF. THE JEEP WAS FIXED BY DEALERSHIP AT NO COST, HOWEVER, THE DEALERSHIP HAS SEEN 10-12 JEEPS WITH THE BALL JOINT RUSTING OFF SINCE JEEP NO LONGER HAS GREASED FITTINGS. BOTH BALL JOINTS REPLACED, WHEEL REPLACED AND WHEEL FLARE..............MY DAUGHTER COMMUTES TO SCHOOL AND I THINK HOW TERRIBLE THIS COULD HAVE BEEN DRIVING AT 65 MPH...............*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157649May 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
RECALL E14 TRANSMISSION CUP PLUG BRACKET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157692May 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DRIVING IN FAR LEFT HAND LANE ON NJ TPKE AT 65 MPH. SUDDENLY FELT CAR LURCH FORWARD TO THE RIGHT, HIT THE GROUND, TIRE BLEW OUT & BEGAN TO FIGHT TO MAINTAIN CONTROL OF VEHICLE. TRAFFIC WAS INCREDIBLY HEAVY, DUE TO MOTHER'S DAY WEEKEND. BECAUSE OF MY TRAINING AS A POLICE OFFICER FOR THE PAST 28 YEARS, I TOOK MY FOOT OFF THE ACCELERATOR, HELD THE WHEEL TIGHTLY AND WAS ABLE TO KEEP CONTROL OF THE VEHICLE AND SKID FOR APPROX. 1/4 MILE ACROSS 3 LANES TO THE ROADSIDE. THE VEHICLE WAS SPEWING SPARKS, WHICH CAUSED OTHERS TO SLOW BEHIND US AND AVOID A COLLISION. I STILL CANNOT BELIEVE THE VEHICLE DID NOT FLIP & KILL BOTH OF US. ACCORDING TO THE DEALERSHIP WHERE IT WAS TOWED, I SUFFERED TOTAL BALL JOINT FAILURE ON THE RIGHT FRONT & NEAR FAILURE OF THE LEFT BALL JOINT. FYI, THE TIRES WERE FAIRLY NEW--MICHELIN TIRES WITH 8,000 MILES ON THEM. THE VEHICLE IS STILL UNDER REVIEW TO SEE IF REPAIR IS POSSIBLE DUE TO THE EXTENSIVE DAMAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157614May 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2002 JEEP LIBERTY LIMITED TRAVELING AT 50 MPH HEARD A LOUD BANG AND VEHICLE APPEARED TO HAVE A BLOW OUT ON THE FRONT PASSENGER SIDE TIRE. MAINTAINED CONTROL OF THE VEHICLE AND PULLED OFF ROAD. WHEN ATTEMPTING TO REPLACE WHEEL, IT WAS DISCOVERED THAT THE LOWER BALL JOINT WAS BROKEN. THE VEHICLE WAS TOWED TO A NEAR JEEP DEALER, THE FULL DAMAGE WAS IDENTIFIED INCLUDING NEW WHEEL, TIRE, SEALS AND MECHANICAL PARTS. TOTAL COST ESTIMATED AT $ 1400 THE LOWER BALL JOINTS WERE PREVIOUSLY REPLACED UNDER A FACTORY RECALL AUG 27, 2004, 20 MONTHS AND APPROXIMATELY 29000 MILES EARLIER THAN THIS INCIDENT JUDGING BY THE NUMBER OF SIMILAR REPEAT FAILURES POSTED WITH NHTSA, THIS APPEARS TO BE A GENERIC ISSUE WITH THE REPLACEMENT PARTS USED DURING THE RECALL OR THE DESIGN. THE DEALER, NOT OUR NORMAL SERVICE DEALER, WILL NOT REPAIR UNDER WARRANTY, EVEN THOUGH THE BALL JOINTS WERE REPLACED DURING THE RECALL. ATTEMPTING TO GET DAIMLER CHRYSLER JEEP CUSTOMER ASSISTANCE TO ACCEPT RESPONSIBILITY FOR THE REPEAT FAILURE AND REPAIR UNDER WARRANTY BUT NOT SUCCESSFUL YET. IN THE INTERIM, HAVE PERSONALLY APPROVED REPAIRS AS NEED VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157526May 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE TURNING RIGHT INTO A PARKING LOT AT ABOUT 5 MILES PER HOUR IN MY 2002 JEEP LIBERTY, I EXPERIENCED A CATASTROPHIC FAILURE OF THE LOWER BALL JOINT ON THE RIGHT SIDE. THE BALL JOINT DROPPED AND THE BOLT AT THE BOTTOM OF THE BALL JOINT STRUCK AND SEVERELY DUG INTO MY 5 MONTH OLD JEEP CHROME ALLOY WHEEL. THIS ALL TOOK PLACE AT TRAVELING ABOUT 5 MILES PER HOUR AND TRAVELING ONLY ABOUT 10 FEET. I JUST HAD THE VEHICLE TOWED TO A LOCAL REPAIR FACILITY FOR REPAIR. PLEASE NOTE THAT I DID HAVE THE VEHICLE SERVICED AT 20,005 MILES IN RESPONSE OF THE LOWER BALL JOINT RECALL, AT WHICH TIME THE BALL JOINTS WERE REPLACED AND HEAT SHIELDS INSTALLED TO AVOID FUTURE FAILURE OF THE BALL JOINTS. THE VEHICLE NOW HAS 38,600 MILES, WHICH MEANS THESE NEW BALL JOINTS ONLY LASTED 18,600 MILES, WITH ABSOLUTELY NO OFF ROAD DRIVING! I WILL BE CALLING THE JEEP DEALERSHIP THIS MONDAY MORNING FOR THEIR INPUT AND HOPEFULLY SUPPORT OF MAKING GOOD ON THIS SEVERE FAILURE. I THANK GOD THAT THIS FAILURE TOOK PLACE AT 5 MILES AN HOUR AND NOT WHILE ON THE HIGHWAY AS I KNOW THAT I MAY VERY WELL HAVE BEEN KILLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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