Jeep Liberty Complaints

8,882 consumer complaints on file.

#10159979June 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE GETTING NEW TIRES THE TIRE DEALER NOTICED THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS ALERTED. THERE IS A NHTSA RECALL, # 03V460000, REGARDING THE FRONT LOWER BALL JOINT. THE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159987June 16, 2006
VISIBILITY:GLASS, SIDE/REAR
DT*: THE CONTACT STATED OVERTIME THE RUBBER SEAL ON THE REAR GLASS CAME LOOSE. UPON INSPECTION THE DEALERSHIP DETERMINED THE GLUE BETWEEN THE RUBBER SEAL AND GLASS DETACHED. THE ENTIRE REAR WINDOW NEEDED REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159889June 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY LOWER BALL JOINT FAILURE. I HAD TO REPLACE (AT MY COST) THE LOWER BALL JOINTS AT APPROXIMATELY 40,237 MILES. I BELIEVE THE OEM PART IS DEFECTIVE BECAUSE FAILURE WAS SUCH LOW MILEAGE. ORIGINAL UNSERVICEALBE BALL JOINTS ARE IN MY POSSESSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159898June 15, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
4 COLLEGE FRESHMAN COULD HAVE BEEN KILLED IN A 2002 JEEP LIBERTY SPORT DUE TO BALL JOINT FAILURE. WHEN MAKING A LEFT HAND TURN AT AN EXTREMELY LOW RATE OF SPEED THE LEFT DRIVERS SIDE BALL JOINT SNAPPED CAUSING THE TIRE TO BUCKLE INWARD WHICH CAUSED VEHICLE TO TIP AND THE AXLE TO BREAK. AN EXTENDED WARRANTY ON THE VEHICLE COVERED THE BALL JOINT, AXLE AND RIM. WHAT WAS ALSO DAMAGED BECAUSE OF THIS MALFUNCTION WAS THE MOLDINGS THAT ARE AROUND THE TIRE AND THE WASHER FLUID TANK, WHICH CHRYSLER WILL NOT COVER. THESE DAMAGES WOULD NOT HAVE OCCURED IF THIS VEHICLES FRONT END DID NOT FAIL. ALSO THIS VEHICLE IS MAINTAINED PROPERLY AND TIMELY FASHION. IT WAS A PARENTS NIGHTMARE COMING HOME FROM DINNER AND HAVING 3 FRANTIC MESSAGES FROM A DAUGHTER IN COLLEGE IN ANOTHER STATE 10 HOURS AWAY FROM HOME. I THINK THE LEAST CHRYSLER COULD HAVE DONE WAS TO COVER THESE ITEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159790June 14, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE OPERATED AT A REDUCED SPEED. THE DEALER AND MANUFACTURER WERE ALERTED. A FACTORY REPRESENTATIVE INSPECTED THE VEHICLE AND WAS UNABLE DUPLICATE THE PROBLEM. THE DEALER SUSPECTED THE COMBINATION OF THE DIESEL ENGINE AND THE AUTOMATIC TRANSMISSION WERE THE ROOT OF THE PROBLEM. THE VEHICLE IS CURRENTLY AWAITING FURTHER INSPECTION BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159722June 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I'VE BEEN HAVING MY DEALERSHIP CHECK THE LOWER BALL JOINTS WHEN IT GETS SERVICED. AT MY 60K SERVICE THEY LET ME KNOW MY LBJ'S WILL NEED TO BE REPLACED. AFTER TALKING WITH THEM AND JEEP THROUGH THE 800 NUMBER, DAIMLER-CHRYSLER WILL NOT COVER IT UNDER WARRANTY. IT WAS BUILT SIX DAYS AFTER THE CUT OFF FOR THE RECALL AND IT'S PAST IT'S 36K MILES AND NOT INCLUDED UNDER WARRANTY. SEEMS LIKE IF OLDER AND NEWER KJ'S ARE STILL HAVING THE SAME PART FAIL, THEY SHOULD BE RESPONSIBLE AND COVER THE REPAIR. I BELIEVE THEY ARE NOT GOING TO REALLY CORRECT THIS UNTIL SOMEONE GETS KILLED AND THEY ARE FORCED TO FOR PUBLICITY AND LEGAL REASONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159767June 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1. I HAD DRIVEN THE VEHICLE ALL DAY PRIOR TO THE INCIDENT WITHOUT ANY NOTICEABLE IRREGULARITIES. ON THE MORNING OF THE FAILURE, MONDAY, JUNE 12TH, 2006, I HAD JUST STARTED THE MORNING COMMUTE TO THE BABYSITTERS WITH MY 1-YEAR-OLD DAUGHTER AND HAD BEEN ON THE HIGHWAY FOR ABOUT A MILE DRIVING BETWEEN 55 AND 65 MPH WHEN THE FAILURE OCCURRED. 2. THE FAILURE WAS INITIALLY THOUGHT TO BE A FLAT TIRE (FRONT DRIVER SIDE), ALTHOUGH I HAD NEVER EXPERIENCED A FLAT TIRE THAT SLOWED A VEHICLE SO FAST AND JERKED THE CAR SO SUDDENLY. I HONESTLY FEARED THAT THE VEHICLE MIGHT FLIP OR ROLL OVER, AND SEEING OTHER CARS NEARBY IN MY REARVIEW MIRROR, THE SAFETY OF MYSELF, MY DAUGHTER, AND OTHER DRIVERS WAS MY INITIAL CONCERN. I CAN ONLY IMAGINE HOW BAD THIS MIGHT HAVE TURNED OUT IN THE WINTER ON A SNOWY SURFACE OR EVEN JUST A RAIN SOAKED SURFACE. ONCE I GOT THE VEHICLE SLOWED DOWN AND ONTO THE SHOULDER, I ATTEMPTED TO CHANGE THE DESTROYED TIRE. IT WASN'T UNTIL AFTER GETTING ALL OF THE LUG NUTS OFF OF THE WHEEL THAT I REALIZED THERE WAS A BIGGER PROBLEM. THE WHEEL WOULD NOT BUDGE. 3. I CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO THE NEAREST LOCAL TIRE STORE (TIRES PLUS). THAT IS WHEN THEY DIAGNOSED THE BROKEN LEFT LOWER BALL JOINT WHICH HAD SEPARATED AND BECAME LODGED INTO THE WHEEL AND DESTROYED THE WHEEL. I HAD TIRES PLUS REPLACE THE BALL JOINT, ORDER A NEW (CONDITIONED) WHEEL, AND REPLACE THE TIRE. LATER THEY DISCOVERED THAT THE LOWER RIGHT BALL JOINT WAS LOOSE/HAD MOVEMENT AND ADVISED ME TO HAVE IT REPLACED ALONG WITH A SECOND NEW TIRE AS WELL. I AM ASSUMING THIS STEERING/SUSPENSION ISSUE CAUSED EXCESSIVE WEAR TO THE TWO FRONT TIRES. I AUTHORIZED THE REPAIRS AND AM NOW OUT A LITTLE OVER $1200. INTERNET RESEARCH TODAY LED ME TO MANY INCIDENTS INVOLVING JEEP LIBERTY LOWER BALL JOINT FAILURES AND AN ONGOING INVESTIGATION. NO HELP/CONSOLATION/REIMBURSEMENT WAS OBTAINED ON THE PHONE WITH DAIMLER CHRYSLER. THEY BASICALLY SAID "SORRY, THERE'S NOTHING WE CAN DO". *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159566June 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2005 LIBERTY WITH ONLY 20,000 MILES... I CHECKED LOWER BALL JOINTS MYSELF AFTER HEARING OF SO MANY PROBLEMS... FOUND EXCESSIVE PLAY (UP AND DOWN MOVEMENT) IN THE BALL JOINTS... DEALERSHIP VERIFIED THAT THE BALL JOINTS NEED REPLACED.. HAVE AND APPOINTMENT TO GET THEM REPLACED UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159571June 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AT A RECENT VISIT TO THE CHRYSLER/JEEP DEALERSHIP, (16021 MILES ON THE ODOMETER) I HAD THEM INSPECT THE LOWER BALL JOINTS ON MY 2004 JEEP LIBERTY. THEY TOLD ME THAT THEY WERE LEAKING FLUID AND WOULD REPLACE THEM UNDER WARRANTY, WHICH THEY DID. THEY EXPLAINED THAT THERE WAS NO CHANCE OF FAILURE, BUT FELT IT WAS BETTER TO REPLACE THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159659June 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON 5/5/06 I HAD A LOWER LEFT BALL JOINT SEPARATE FROM MY 2003 JEEP LIBERTY RENEGADE. THANKFULLY THIS HAPPENED WHILE MAKING A LEFT TURN INTO MY PARKING LOT AT WORK AFTER LUNCH. HAD IT HAPPENED ANYWHERE ELSE I WOULD NOT BE HERE TODAY TO WRITE THIS COMPLAINT. I HAVE BEEN MADE AWARE OF A RECALL FOR 2002 - 2003 LIBERTIES AND I UNDERSTAND THAT THE RECALL DATES ENDED TWO WEEKS BEFORE MY BUILD DATE. I AM GETTING NO SUPPORT WHAT-SO-EVER FROM CHRYSLER EVEN THOUGH IT IS PERFECTLY OBVIOUS THIS IS A MAJOR FAULT OF THEIRS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159550June 11, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2004 JEEP LIBERTY SPORT 2WD - FRONT RIGHT BALL JOINT BROKEN 1) REGULAR DRIVING WITH NOTHING OUT OF THE ORDINARY OTHER THAN CREAKING FROM THE FRONT AXLE. ONLY 38,000 MILES ON THE VEHICLE. WE TOOK A TURN IN A RESIDENTIAL AREA AT ABOUT 10 MPH WHEN A LOUD POP SOUND OCCURRED AND THE VEHICLE SKIDDED TO A HALT AS THE FRONT RIGHT TIRE WAS LODGED BY THE FAILING COMPONENTS. 2) RIGHT FRONT BALL JOINT FAILURE. CAR WAS RENDERED INOPERABLE AND HAD TO BE TOWED. IF THIS HAD HAPPENED WHEN WE HAD BEEN ON THE HIGHWAY, IT WOULD HAVE CAUSED A (POTENTIALLY FATAL) CRASH. THE CAR SKIDDED TO A HALT AT 10 MPH, AND IT WAS LUCK ALONE THAT HAD US ON A RESIDENTIAL STREET RATHER THAN A HIGHWAY AT THE TIME WE WERE DRIVING. 3) WE HAD THE VEHICLE TOWED TO THE DEALER SERVICE LOCATION (KLABEN CHRYSLER, KENT, OH) AND ARE AWAITING SERVICE. THIS ISSUE SEEMS VERY FREQUENT AFTER HAVING RESEARCHED ON THE INTERNET! CHRYSLER/JEEP NEEDS TO BE HELD ACCOUNTABLE! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159500June 10, 2006
SUSPENSION
2004 JEEP LIBERTY SPORT WITH ONLY 37K MILES. DRIVER'S SIDE BALL JOINT FELL OFF WHILE DRIVING. SUBSEQUENT HOLE IN WHEEL CAUSED BLOWOUT & HAD TO BE TOWED. FORTUNATELY VEHICLE WAS GOING ONLY 30 MPH AND TRAVELING STRAIGHT, OTHERWISE, SERIOUS INJURY OR DEATH COULD HAVE RESULTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159187June 7, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT*: THE CONTACT STATED THE FRONT DRIVER SIDE SEAT BELT BUCKLE ASSEMBLY BUTTON REMAINED DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE BUCKLE ASSEMBLY WAS REPLACED. UPDATED 7/13/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159217June 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE TRAVELING 10 MPH, THE FRONT PASSENGER SIDE FELL TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE THE LOWER BALL JOINT WAS REPLACED A SECOND TIME UNDER RECALL. A NHTSA RECALL, #03V460000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE LOWER BALL JOINT HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159153June 6, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SIDE SAFETY BELT WILL NOT RETURN AFTER BEING DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158972June 5, 2006
ELECTRICAL SYSTEM:IGNITION
FAILURE TO START- USING KEY AND REMOTE STARTER. WHEN THE KEY WAS TURNED, IT WENT ALL THE WAY OVER AND THE ENGINE DID NOT CRANK, NO NOISES FROM BATTERY- JUST NOTHING. THIS OCCURRED TWICE OVER A TWO MONTH PERIOD, USUALLY AFTER ABOUT 15-20 MINUTES IT WOULD START. RECENTLY THE PROBLEM HAS PROGRESSED FROM FAILING TO START,TO THE BIGGER PROBLEM OF DYING WHEN IT IS RUNNING. THE VEHICLE WILL BE RUNNING AND ALL OF A SUDDEN DIES WITH NO WARNING. THIS IS A SAFETY HAZARD AS IT CAN HAPPEN AT ANY TIME, AT ANY SPEED. THE DEALERSHIP HAS HAD THE VEHICLE NOW FOR A WEEK AND CANNOT DUPLICATE THE PROBLEM. THE CAR HAS JUST OVER 14,000 MILES ON IT AND SHOULD NOT BE HAVING THESE PROBLEMS. I DO NOT FEEL SAFE IN MY OWN VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158952June 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS BACKING OUT OF A PARKING SPOT, AND THE LOWER BALL JOINT GAVE WAY. FROM THIS THE INSIDE WHEEL WAS SCORED, THE LOWER CONTROL ARM SCRAPED THE GROUND, THE AXLE CAME FREE FROM THE DRIVE, LEAKING FLUID, AND DAMAGING THE BOOT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158855June 2, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHILE ATTEMPTING TO PULL INTO A PARKING LOT THE VEHICLE STALLED. IT WOULD NOT RESTART UNTIL 20 MINUTES LATER. THE STALLING IS INTERMITTENT AND HAS HAPPENED 30 TIMES. THE VEHICLE WAS TAKEN TO DEALER AFTER EACH INCIDENT; HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. AFTER THE LAST INCIDENT THE DEALER REPAIRED 2 IGNITION WIRES, IT IS UNDETERMINED IF THIS CORRECTED THE PROBLEM. THE MANUFACTURER HAS NOT BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158876June 2, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I PURCHASED A USED 2002 LIBERTY WITH ONLY 45,000 MILES ON IT, 9 DAYS LATER IT HAD TO BE TOWED BACK TO THE DEALERSHIP WHERE THEY THEN HAD IT FOR 2 WEEKS REPLACING THE HEAD BECAUSE THE EXHAUST ROCKER SPIT OUT OF PLACE. THEY ALSO REPLACED THE TENSIONER, TAPPETS, CAMSHAFT AND A FEW MINOR PARTS ALONG WITH THOSE. I HAD THE VEHICLE BACK ABOUT A WEEK AND A HALF AND IT WAS TOWED TO THE DEALER AGAIN FOR THE SAME PROBLEM. I HAVE NOW BEEN TOLD THAT THEY WILL PROBABLY REPLACE THE WHOLE ENGINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158880June 2, 2006
SUSPENSION:FRONT
I WAS NEVER NOTIFIED ABOUT MY 2002 JEEP LIBERTY RECALL ON THE FRONT BALL JOINTS. LUCKILY I JUST PULLED INTO A PARKING LOT AND WAS ONLY GOING ABOUT 5 MILES PER HOUR AND THE BALL JOINT ON THE DRIVERS SIDE FELL OUT. I HEARD A BIG CLUNK AND THEN COULDN'T MOVE THE CAR, THE INSIDE RIM WAS ALL GOUGED. HAD IT TOWED TO THE DEALER AND WAS TOLD ABOUT THE RECALL ON IT. I PURCHASED MY JEEP IN DEC 03 AND THIS RECALL WAS NOV 03, THE DEALER SHOULD HAVE REPLACED THEM PRIOR TO SELLING IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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