Jeep Liberty Complaints

8,882 consumer complaints on file.

#10164268August 2, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
REAR DIFFERENTIAL FAILED AGAIN REPLACEMENT FAILED AFTER 5415 MILES CAUGHT DURING 30K SERVICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164266August 2, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
REAR DIFFERENTIAL FAILED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164065August 1, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
VEHICLE WAS DRIVEN UP TO RED LIGHT. WHEN LIGHT TURNED GREEN, VEHICLE WOULD NOT MOVE LEAVING IT IN TRAFFIC UNABLE TO GET OUT OF THE WAY. IT WAS LATER DETERMINED BY THE DEALER TO BE A FAILED TORQUE CONVERTER. THE PART WAS REPLACED, HOWEVER, OTHER PARTS IN ENGINE AND TRANSMISSION THAT COULD HAVE BEEN DAMAGED WERE NOT REPLACED. WAS TOLD BY DEALER THAT REDESIGNED TORQUE CONVERTER IS NOT YET AVAILABLE BUT COMING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164115August 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE WAS DIAGNOSED AFTER ONLY 50K MILES THAT BALL JOINTS AND SWAY BAR WAS "BAD". VEHICLE WAS IN REVERSE, GOING LESS THAN 5 MPH WHEN THE VEHICLE SUDDENLY DROPPED ON THE FRONT PASSENGER SIDE WITH A LOUD THUD AND A GRINDING. UPON OBSERVATION, THE BALL JOINT HAD COME LOOSE FROM THE WHEEL, DROPPING THE AXLE TO THE GROUND. THIS CAUSED THE WHEEL TO PUSH UP ON THE FENDER, BENDING IT OUT OF PLACE. BALL JOINT AND LOWER CONTROL ARMS WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164148August 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
HI, I WAS DRIVING ON I405 NORTH NEXT TO RIGHT MOST LANE ON 28TH APRIL IN A 2004 JEEP LIBERTY SPORT AND LOST CONTROL BECAUSE OF THE STEERING PROBLEM, WHEN I TRIED TO GAIN CONTROL THE STEERING WHEEL BECAME JAMMED AND I WASN'T ABLE TO GAIN CONTROL AND HIT THE CONCRETE DIVIDER AFTER CROSSING ALL THE LANES . I CAME TO KNOW THE BALL JOINT DEFECT AFTER READING THE RECALL NEWS OF JEEP LIBERTY VEHICLES. I PUT FORWARD 3 THEORIES BEHIND THE ACCIDENT TO THE INSURANCE COMPANY. I CLEARLY MENTIONED THEM THE STEERING WHEEL WAS JAMMED SO I DIDN'T ABLE TO STEER. THE POLICE CRUISER PUSHED MY VEHICLE TO THE BREAK DOWN LANE. THE VEHICLE WAS A TOTAL LOSS. THE VEHICLE IS WITH THE CENTURY 21 INSURANCE COMPANY. THE 3 THEORIES I PUT I) STEERING FAILURE. II) TIRE BURST III) HIT AND RUN BY SOME OTHER VEHICLE. THE INSURANCE COMPANY IS STILL INVESTIGATING THE ACCIDENT. I GOT A REPORT FROM THEM WHERE THEY MENTIONED NOTHING WRONG WITH THE TIRES. THE THIRD OPTION POLICE REPORT TELLS NOTHING. I TOLD THE INSURANCE COMPANY TO LOOK IN TO STEERING FAILURE AS THE VEHICLE STILL WITH THEM. I HAVE NOT HEARD THE INVESTIGATION RESULT FROM THEM YET. WHEN I READ THE NEWS ARTICLE TODAY, WHICH CONFIRMS MY FIRST THEORY. MY JEEP WAS A 2004 MODEL AND HAS 26,470 MILES AT THE TIME OF ACCIDENT. I CAN PROVIDE THE JEEP COMPANY ANY INFORMATION THEY NEED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10163966July 31, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AFTER ONE MONTH, CAR SPEEDOMETER, TACHOMETER AND VARIOUS SAFETY SYSTEMS ON THE INSTRUMENT PANEL STOPPED WORKING AFTER FIRST SERVICE THESE INCLUDE ABS, HAND BRAKE LIGHT, TPM. CHRYSLER HAS NOT BEEN ABLE TO FIX PROBLEM TO DATE AND ARE NOW CLAIMING IT IS AN ABS 'PUMP'.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163984July 31, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION WOULD REMAIN LOCKED AS VEHICLE CAME TO STOP, SIMILAR TO A MANUAL TRANSMISSION IF YOU DID NOT DEPRESS THE CLUTCH. THIS WOULD CAUSE THE VEHICLE TO CONTINUE MOVING FORWARD UNTIL THE ENGINE STALLED. IT IS IMPORTANT TO NOTE THAT THIS VEHICLE HAS A DIESEL ENGINE AND IT DOESN'T GO DOWN WITHOUT A FIGHT! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163997July 31, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TOOK MY 2005 JEEP LIBERTY IN TO HAVE THEM LOOK AT A SHIFT SHUDDER. THE TORQUE CONVERTER WAS BREAKING APART. IF I HAD NOT TAKEN IT IN WHO KNOWS WHERE IT WOULD HAVE COMPLETELY FAILED AND WHAT THE CONSEQUENCES COULD HAVE BEEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163891July 30, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE TURNING RIGHT INTO A PARKING LOT AT ABOUT 5 MILES PER HOUR IN MY 2002 JEEP LIBERTY, I EXPERIENCED A CATASTROPHIC FAILURE OF THE LOWER BALL JOINT ON THE RIGHT SIDE. THE BALL JOINT DROPPED AND THE BOLT AT THE BOTTOM OF THE BALL JOINT STRUCK AND SEVERELY DUG INTO MY JEEP CHROME ALLOY WHEEL. THIS ALL TOOK PLACE WHILE TRAVELING AT ABOUT 5 MILES PER HOUR AND TRAVELING ONLY ABOUT 10 FEET. I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED NEW. PLEASE NOTE THAT I DID HAVE THE VEHICLE SERVICED AT REGULAR INTERVALS. I HAD ALSO RECEIVED A RECALL NOTICE IN THE PAST AND WHEN I QUESTIONED MY DEALERSHIP ABOUT IT, THEY STATED THAT IT DID NOT PERTAIN TO MY VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163792July 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THAT A RECALL LETTER WAS RECEIVED IN REGARDS TO THE LOWER FRONT BALL JOINTS. THE DEALER REPLACED THE PART WITH ANOTHER DEFECTIVE PART. THE VEHICLE SOON EXPERIENCED THE SAME PROBLEMS WHEN THE BALL JOINTS FAILED CAUSING DAMAGE TO THE AXLE WHILE TRAVELING 40 MPH. THE MANUFACTURER WAS CONTACTED AND AN INVESTIGATOR WAS SENT TO EXAMINE THE VEHICLE. THE INVESTIGATOR DETERMINED THAT THE MANUFACTURER WOULD ONLY COVER THE RECALL REPAIRS FOR THE BALL JOINTS BUT NO DAMAGES THAT WERE CAUSED BY THE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163597July 27, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
DRIVING VEHICLE IN RUSH HOUR TRAFFIC WHEN TRANSMISSION FAILED, LOCKING WHEELS IN MIDDLE OF INTERSECTION, STALLING VEHICLE. NEARLY REAR-ENDED DUE TO SUDDEN LOCK-UP OF REAR WHEELS AND VEHICLE WITHOUT WARNING. VEHICLE WOULD NOT MOVE, HAD TO PUT AUTOMATIC TRANSMISSION IN 1ST GEAR AND FLOOR ACCELERATOR PEDAL TO MOVE AT BARELY 1 MPH. REQUIRED 2 MINUTES TO MOVE VEHICLE OUT OF INTERSECTION AND ONTO ROADSIDE TO AVOID TRAFFIC ACCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163657July 27, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TRANSMISSION ON MY 2005 JEEP LIBERTY CRD DIESEL EXPERIENCES ON-GOING SHUDDER AND HARD SHIFTING WHEN DRIVING IT. CHRYSLER HAS ISSUED SEVERAL TSB'S TO CORRECT THE SOFTWARE ISSUE, BUT THE PROBLEM CONTINUES. MANY OTHER LIBERTY CRD DIESEL OWNERS EXPERIENCED THE SAME SYMPTOM BEFORE THEIR TRANSMISSION COMPLETELY FAILED AND REQUIRED FULL REPLACEMENT. I AM AFRAID TO TAKE THE CAR ON LONG-DISTANCE TRIPS FROM HOME FOR FEAR OR BEING BROKEN DOWN ON RURAL HIGHWAYS OR ROADS AND STUCK HUNDREDS OF MILES FROM HOME WHILE A JEEP DEALER TAKES 2 OR 3 WEEKS TO REPLACE MY TRANSMISSION. CHRYLSER NEEDS TO FIX THIS, PLEASE HELP! REGARDING THE INCIDENT DATE, PLEASE NOTE I JUST CHOSE TODAY'S DATE BECAUSE IT HAS BEEN HAPPENING EVER SINCE I GOT THE JEEP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163756July 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AS I MADE A RIGHT TURN AT 5 MPH, I HEARD A LOUD BANG AND THE DRIVER SIDE FRONT WHEEL LOCKED UP. IT WAS IMPOSSIBLE TO STEER OR DRIVE THE CAR. IF I HAD BEEN DRIVING AT HIGHWAY SPEEDS, I PROBABLY WOULD HAVE CRASHED. THE LOWER BALL JOINT HAD FAILED, DIGGING INTO THE WHEEL. THE WHEEL ACTUALLY SEPARATED FROM THE CAR AS WE WERE REMOVING THE CAR FROM THE TOW TRUCK. THERE WAS A RECALL FOR THIS PROBLEM 2 OR 3 YEARS AGO, AND I HAD THE RECALL WORK DONE AT THAT TIME. HOWEVER, IT STILL FAILED SO THE RECALL WORK WAS INEFFECTIVE. THE DAMAGE WAS REPAIRED UNDER WARRANTY, BUT THE DEALER HAS BEEN UNABLE TO ASSURE ME THAT THE REPAIR WILL PREVENT THE PROBLEM FROM HAPPENING AGAIN. ACCORDING TO DISCUSSIONS AT JEEPSUNLIMITED.COM, OTHERS HAVE HAD THIS SAME FAILURE EVEN AFTER HAVING THE RECALL WORK DONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163504July 26, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT*: THE CONTACT STATED THAT LEFT FRONT SEAT BELT BUCKLE DID NOT LATCH PROPERLY. EXCESSIVE FORCE HAD TO BE APPLIED TO LATCH THE SAFETY BELT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THAT THE BUCKLE NEEDED REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163370July 25, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
MY JEEP LIBERTY RECALL E14 HAS NOT BEEN FIXED. WE HAVE TIME NUMEROUS TIMES TO SCHEDULE THE VEHICLE FOR THE DEALERSHIP TO FIX. HOWEVER, THEY NEVER HAVE THE PART FOR THE "TRANSMISSION CUP PLUG BRACKET". I EVEN TOOK A DAY OFF OF WORK TO BRING THE JEEP TO THE DEALERSHIP SO THEY CAN TELL ME THEY RAN OUT OF PARTS. THIS IS FRUSTRATING DUE TO THE FACT THAT THE DEALER STORE IS BEING NEGLIGENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163445July 25, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED THAT THE VEHICLE WAS DRIVING AT A SPEED OF 25 MPH UP A HILL ON WET ROAD CONDITIONS WHEN THE VEHICLE SPUN OUT OF CONTROL CRASHING INTO A RETAINING WALL. THE ACCIDENT RESULTED IN MAJOR DAMAGE TO THE VEHICLE'S BODY. THE CONTACT AND AN ELEVEN-YEAR-OLD PASSENGER WERE BOTH WEARING SEATBELTS AT THE TIME, HAD TO GO TO THE HOSPITAL FOR THE MINOR INJURIES. THE POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHO SENT TO A BODY SHOP FOR BODY WORK. AFTER RECEIVING THE VEHICLE BACK FROM THE BODY SHOP, THE DEALER INSPECTED AND DETERMINED THAT BOTH THE FRONT LOWER BALL JOINTS AND REAR COIL SPRINGS NEEDED TO BE REPLACED AND WERE COMPLETELY DAMAGED. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE ACCIDENT BUT INDENTIFIED THAT THERE WAS A RECALL ON THESE COMPONENTS IN 2004. THE MANUFACTURER WAS ALERTED WHO SENT OUT AN INSPECTOR TO EXAMINED THE VEHICLE. THE INSPECTOR DETERMINED THAT THERE WAS NO MANUFACTURER DEFECT THAT CAUSED THE ACCIDENT. THE CONTACT EXPRESSED THAT THE ACCIDENT WAS RELATED TO A DEFECT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10163284July 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THAT WHILE DRIVING 10 MPH, CONTROL OF THE VEHICLE WAS LOST. SINCE THE VEHICLE WAS TRAVELING AT A LOW SPEED THE VEHICLE COULD BE STOPPED. THE SERVICE DEALER DETERMINED THAT THE FRONT BALL JOINT SEPARATED FROM THE STEERING KNUCKLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163238July 23, 2006
STEERING, TIRES
I PURCHASED A 2005 JEEP LIBERTY LIMITED ON 05/23/2006. PRIOR TO TAKING DELIVERY OF THE VEHICLE, I TOOK IT FOR A TEST DRIVE AND I NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT AND WAS TOLD BY THE SALESPERSON THAT IT PROBABLY JUST NEEDED AN ALIGNMENT. I RECEIVED AN "WE OWE YOU" FOR THE ALIGNMENT. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP FOR THE ALIGNMENT. THE MECHANIC STATED ON THE SERVICE SLIP THAT AFTER HE PERFORMED THE ALIGNMENT THE LIBERTY STILL PULLED TO THE RIGHT AND HE STATED THAT IT WAS DUE TO THE CROWNING OF THE ROADWAY. THE ROAD HAD NOTHING TO DO WITH IT. IT HAS GOTTEN WORSE AND I EVEN DROVE IT ON A FLAT SURFACED PARKING LOT, FIRST DOING ABOUT 25 MPH AND IT PULLED RIGHT AND THEN LETTING LIBERTY COAST AND IT STILL PULLED RIGHT. I HAVE OWNED AND HAVE DRIVEN SEVERAL VEHICLES AND I HAVE NEVER HAD THIS PROBLEM. RECEIVED A CALL FROM A CUSTOMER SERVICE REP REGARDING THE VISIT TO THE SERVICE DEPT. FOR THE ALIGNMENT AND THEY WERE TOLD THAT THE VEHICLE WAS STILL PULLING TO THE RIGHT AND THAT I WAS NOT HAPPY WITH MY EXPERIENCE PURCHASING THIS JEEP, THEY INFORMED ME THAT THEY WOULD NOTIFIED THE SERVICE MANAGER. I HAVE NOT BEEN CONTACTED BY THE SERVICE MANGER. AFTER DOING SOME RESEARCH ON THE INTERNET, I SEE THAT JEEP HAS HAD SOME PROBLEMS WITH THE PULLING RIGHT ISSUE, AND HAS HAD SOME RECALLS. IT STILL PULLS TO THE RIGHT AND SEEMS TO BE WORSE. NUMBER OF FAILURES WOULD BE EVERYTIME I DRIVE THE THING. THIS IS A MAJOR SAFETY ISSUE THAT JEEP CHRYSLER NEEDS TO GET FIXED. THE OTHER CONCERN I HAVE IS WITH THE GOODYEAR WRANGLER HP TIRES. THESE ARE NOT SAFE FOR THIS VEHICLE. I WAS AT A STOP LIGHT WAITING TO MAKE A LEFT TURN, COMPLETELY STOPPED WAITING FOR THE LIGHT TO TURN GREEN. IT HAD JUST STARTED TO SPRINKLE. WHEN THE LIGHT TURNED GREEN, I STARTED TO GO FORWARD AND WAS JUST MAKING MY TURN WHEN THE VEHICLE FISHTAILED AND I SPUN COMPLETELY AROUND AND WAS FACING ONCOMING TRAFFIC. HOW COULD A VEHICLE SPIN OUT UPON STARTING FROM A COMPLETE STOP AT A STOP LIGHT??? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163019July 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RIGHT FRONT BALL JOINT BROKE ON MY 2004 JEEP LIBERTY. FORTUNATELY WE WERE TRAVELLING AT A SLOW SPEED. SERVICE MANAGER AT DEALER REPORTED NO CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162950July 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY - LOWER PASSENGER SIDE BALL JOINT BROKE WHILE IN MOTION. THIS CAUSED A CONSIDERABLE AMOUNT OF DAMAGE AND REPAIR OF THE VEHICLE AND NEARLY CAUSED MY DEATH. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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