Jeep Liberty Complaints

8,882 consumer complaints on file.

#10164653August 6, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
REAR DIFFERENTIAL FAILED DEFECTIVE GEAR SET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164663August 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING ALONG IN FREEWAY TRAFFIC ON THE 405 IN SOUTHERN CALIFORNIA WHEN THERE WAS A HORRENDOUS SHUDDER AND A SUDDEN LOSS OF POWER. HAD TO PULL OVER TO THE SHOULDER REAL QUICK AND JUST NARROWLY AVOIDED INVOLVEMENT IN SEVERAL ACCIDENTS. CHECK ENGINE LIGHT CAME ON AND THEN THE VEHICLE SEEMED TO DRIVE NORMALLY. TORQUE CONVERTER AND MISC. TRANSMISSION PIECES WERE REPLACED BY THE DEALER, BUT THERE IS STILL A WEIRD SHUDDER BELOW 60 MPH AND SOME OCCASIONAL LOSS OF POWER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164594August 5, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A 2005 JEEP LIBERTY LIMITED. IT HAS 22596 MILES ON IT AND TODAY, 8/5/2006, I HAD TO HAVE THE LOWER BALL JOINTS REPLACED BECAUSE THEY WERE LOOSE. THE DEALER FOUND THIS PROBLEM DURING A VISIT FOR AN OIL CHANGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164621August 5, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH REAR PASSENGER WINDOWS ON MY 2003 JEEP LIBERTY HAVE FALLEN OFF OF THE TRACK. WHEN I TOOK MY CAR INTO THE DEALERSHIP, A MAN WHO WORKED THERE INFORMED ME THAT THIS HAPPENS "ALL THE TIME TO LIBERTY'S." HE CLAIMED THE MOTOR WAS TOO SMALL. I WAS UPSET WHEN THE DEALERSHIP WANTED $350 TO FIX THE PROBLEM. I LIVE IN AN AREA WHERE IT RAINS OFTEN, AND THE WINDOW SLIPPING ALLOWS FOR WATER TO GET IN. FURTHERMORE, A FRIEND WHO OWNS A LIBERTY HAS THE SAME PROBLEM. I AM WONDERING HOW COMMON THIS PROBLEM REALLY IS, AND WHETHER OR NOT THERE SHOULD BE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164446August 4, 2006
SERVICE BRAKES, HYDRAULIC
2005 JEEP LIBERTY EXHIBITS A LOUD CLUNKING NOISE IN THE REAR END OF THE VEHICLE WHEN BACKING UP AFTER SITTING OVERNIGHT WHEN THE OUTDOOR TEMPERATURE IS BELOW 50 DEGREES F. ONCE THE VEHICLE IS DRIVEN A SHORT DISTANCE, THE NOISE DISAPPEARS. THIS NOISE FIRST APPEARED TO BE THE REAR AXLE BUT AFTER OWNER HUNG OUT THE REAR OF THE VEHICLE WHILE ANOTHER PERSON WAS DRIVING IT BACKWARDS, IT IS COMING FROM THE REAR BRAKES AND DISCS. HAVE TAKEN THIS VEHICLE INTO JEEP 3 TIMES TO HAVE THIS CORRECTED. THE FIRST TIME THEY DIDN'T EVEN LOOK FOR THE PROBLEM SINCE THEY DID NOT HEAR IT. THE SECOND TIME, THEY HEARD IT BUT COULD NOT FIND IT. THE THIRD TIME, THEY WERE DIRECTED TO THE REAR BRAKES BY THE OWNER AND THEY STILL COULD NOT FIND THE PROBLEM. THE PROBLEM STILL EXISTS. THE JEEP DEALERSHIP APPEARS TO NOT KNOW THESE VEHICLES VERY WELL. SINCE THIS IS IN TEXAS, WILL HAVE TO WAIT FOR COLDER FALL TEMPS AND OWNER WILL LIKELY HAVE TO FIX SINCE DEALERSHIP IS CONFUSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164472August 4, 2006
UNKNOWN OR OTHER
ON THE 2005 AND 2006 DIESEL JEEP LIBERTY (4X4) THE OIL FILTERED IS EXPOSED TO DAMAGE WHEN OFF ROADING. CURRENTLY, THERE IS NO SKID PLATE AVAILABLE FOR THE OIL FILTER. WHILE OFF ROAD A ROCK HIT THE OIL FILTER AND OPENED A HOLE WHICH DRAINED ALL OIL AND CAUSED VEHICLE TO TURN OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164484August 4, 2006
ENGINE AND ENGINE COOLING
2006 JEEP LIBERTY WAS LEASED IN FEBRUARY 2006. IN MAY, THE CAR LOST POWER STEERING, POWER BRAKES AND COMPLETELY CUT OFF THE ENGINE WHILE DRIVING ON THE ROAD, UNABLE TO RESTART. THE DEALERSHIP COULD NOT FIGURE OUT WHAT WAS WRONG WITH THE CAR. SENT THE CAR HOME WITH US AFTER KEEPING IT FOR 5 DAYS AND ASSURED US THAT THE CAR WAS FINE. AUGUST 3, 2006 SAME EXACT PROBLEM HAPPENED WHILE DRIVING THE CAR, NO POWER STEERING, POWER BRAKES AND CAR COMPLETELY CUT OFF THE ENGINE, CAR WOULD NOT START AGAIN. CAR IS IN DEALERSHIP. THEY ARE STILL TRYING TO FIGURE OUT WHAT IS WRONG WITH IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164527August 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS MAKING A LEFT TURN IN A PARKING LOT AT APPROX 5 MPH WHEN THE DRIVER'S SIDE LOWER BALL JOINT SEPARATED. AT THIS POINT I WAS UNABLE TO STEER THE VEHICLE, AND WAS FORCED TO STOP IN THE LOT ENTRANCE. THE VEHICLE WAS TOWED TO A CHRYSLER DEALERSHIP AND REPAIRED. THE VEHICLE HAD PREVIOUSLY HAD THE BALL JOINT RECALL WORK PERFORMED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164570August 4, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 2002 JEEP LIBERTY. WITH ONLY 24,000 MILES AND LITTLE OFF-ROAD USE, BOTH UPPER(NOT LOWER--WHICH HAVE ALREADY BEEN THE SUBJECT OF RECALLS) BALL JOINTS HAVE HAD TO BE REPLACED DUE TO EXCESSIVE WEAR. I COULD HEAR SEVERE CLUNKING NOISE ON TURNS AND BUMPS. THEY WERE DIAGNOSED AND REPLACED BY A JEEP DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164434August 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT SNAPPED WHILE MAKING A TURN AND THE WHEEL CAME OFF AND THE CAR HIT THE GROUND. A YEAR AGO, THE BOTH BALL JOINTS WERE REPLACED DUE TO A RECALL. DEALERSHIP WANTS TO LOOK AT THE PROBLEM TWO WEEKS FROM TODAY AS THEY ARE TOO BUSY. I AM LUCKY I AM ALIVE AFTER WHAT I WENT THROUGH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164443August 3, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
MY 2005 JEEP LIBERTY WAS RUNNING ROUGH, SO I PULLED OVER TO INVESTIGATE. I OPENED THE HOOD, BUT COULDN'T SEE MUCH IN THE DARK. I WENT AROUND TO THE PASSENGER SIDE TO RETRIEVE A FLASHLIGHT AND AS I OPENED THE GLOVE BOX, I SAW FLAMES FROM UNDER THE VEHICLE. I REACHED TO SHUT THE HOOD AND THEN CALLED 911 FOR THE FIRE DEPARTMENT. UNKNOWN REASON FOR THE START OF THE FIRE. OTHER NOTES: I HAD PREVIOUSLY FILLED THE TANK EARLIER IN THE DAY. IN JULY THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE SERVICE AND A FACTORY RECALL ON THE EMISSIONS SYSTEM. MONTHS EARLIER THE CAR HAD BEEN TAKEN TO THE DEALER FOR ROUTINE SERVICE AND I COMPLAINED OF A FUEL ODOR, WHICH THEY WERE UNABLE TO IDENTIFY. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10164288August 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WAS A LOUD ROARING NOISE COMING FROM THE FRONT OF THE VEHICLE. THERE HAD NOT BEEN ANY PROBLEMS WITH THE STEERING PRIOR TO THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164299August 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE FRONT END WAS PULLING AND SWAYING BADLY TO THE RIGHT AND THE LEFT AT VARIOUS SPEEDS. TWICE THE LOWER BALL JOINTS WAS REPLACED. THE FIRST TIME WAS IN NOVEMBER 2004 UNDER RECALL # 03V460000; SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE SECOND TIME WAS IN JUNE 2005. THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE BRAKE INSPECTION AND THE MECHANIC DETERMINED THE BALL JOINTS WERE SO BAD THE VEHICLE COULD NOT BE DRIVEN UNTIL THE BALL JOINTS WERE REPLACED. THE VEHICLE BEGAN PULLING AND SWAYING TO THE RIGHT AND LEFT AT VARIOUS SPEEDS FOR THE THIRD TIME. THE DEALERSHIP DIRECTED THE CONTACT TO BRING THE VEHICLE IN FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164301August 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 15MPH ACROSS THE RAILROAD TRACKS, THE LEFT FRONT LOWER BALL JOINT FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO REPLACED THE LOWER BALL JOINTS. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164330August 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE PARKING THE VEHICLE, THE BALL JOINTS FAILED WHICH MADE THE VEHICLE UN-DRIVABLE. THE VEHICLE WAS TOWED TO A SERVICE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT OBSERVED A NEWS REPORT PERTAINING TO THE PROBLEMS WITH THE VEHICLE AND CONTACTED THE MANUFACTURER AGAIN. THE MANUFACTURER OFFERED A REIMBURSEMENT FOR THE REPAIR COSTS. UPDATED 09/13/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164326August 3, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
DRIVING THE JEEP AROUND 20 MPH. TRANSMISSION WENT INTO NEUTRAL AND WOULD NOT GO INTO ANY GEAR, BUT WOULD GO INTO PARK. I TURNED THE JEEP OFF, RESTARTED IT AND IT WENT INTO GEAR FOR ABOUT 30 FEET, THEN WENT BACK INTO NEUTRAL AGAIN. IT WOULD MOVE AFTER A RESTART EVERY TIME, THEN STOP AGAIN VERY SHORTLY AFTER PUTTING IT INTO GEAR. HAD THE JEEP TOWED TO THE REPAIR SHOP, THEY FOUND NO CODES IN THE COMPUTER AND ARE NOW SAYING THE TORQUE CONVERTER FAILED WHICH CAUSED THE FILTER TO CLOG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164344August 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 2002 JEEP LIBERTY BEGAN TO MAKE A NOISE FROM THE RIGHT FRONT TIRE AREA. I CALLED THE DEALER TO MAKE AN APPOINTMENT, EXPLAINED THE PROBLEM AND WAS GIVEN AN APPOINTMENT ABOUT 10 DAYS OUT. ABOUT HALF WAY BETWEEN MAKING THE APPOINTMENT AND THE DAY OF THE APPOINTMENT WHILE PULLING AWAY FROM A STOP SIGN THE LOWER BALL JOINT ON THE RIGHT FRONT SIDE OF THE VEHICLE BROKE APART DROPPING THAT SIDE OF THE CAR DOWN ON TO THE TIRE. IN THE PROCESS OF TRYING TO GET THE VEHICLE UP ON TO THE FLATBED TOW TRUCK THE TIRE DID SOME DAMAGE TO THE PLASTIC PART OF THE FENDER SURROUNDING THE WHEEL WELL. THE VEHICLE WAS DROPPED AT THE DEALER (SEACOAST MOTORS) FOR REPAIRS AT ABOUT 5:30 PM ON 8/2/06. AS OF THIS WRITING (8/3/06 @ 1 PM) THEY HAVE NOT LOOKED AT THE VEHICLE OR CONFIRMED THE ACTUAL PROBLEM SO I AM WITHOUT A VEHICLE FOR AN UNDETERMINED AMOUNT OF TIME AT THIS POINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164169August 2, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT ACCELERATE MORE THAN 10 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE SERVICE DEALER FOR REPAIR BUT COULD NOT DUPLICATE THE PROBLEM. A DIAGNOSTICS TEST WAS PERFORMED AND DISPLAYED NO PROBLEMS WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED, BUT NO SOLUTION WAS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164228August 2, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY HUSBAND HAD BEEN SAYING THAT THE STEERING WAS REALLY TIGHT AND WHEN YOU TURNED YOU ACTUALLY HAD TO TURN THE WHEEL TO STRAIGHTEN THE CAR BACK OUT NORMALLY THE WHEEL WILL COME BACK ON ITS ON IN ALL OTHER VEHICLES THAT WE HAVE HAD. I WAS EXITING A SHOPPING MALL PARKING LOT WHEN ALL OF THE SUDDEN IT SOUNDED AND FELT LIKE THE BOTTOM HAD FALLEN OUT OF MY JEEP. SO I STOPPED THERE IN THE MIDDLE OF THE ROAD. MY MOTHER WHO WAS WITH ME SUGGESTED THAT SHE THOUGHT I HAD A FLAT TIRE. I GOT OUT OF THE VEHICLE AND DID NOT HAVE A FLAT TIRE INSTEAD MY LOWER LEFT BALL JOINT HAD FALLEN OUT AND WAS SITTING IN THE INSIDE WHEEL WELL ON THE DRIVERS SIDE. IT WAS TOWED TO THE JEEP DEALERSHIP WHERE IT WAS PURCHASED AND REPAIRED THE FOLLOWING MONDAY. OF COURSE IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY THAT CAME WITH MY CAR SO I HAD TO PAY OUT OF POCKET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164259August 2, 2006
SUSPENSION:FRONT
WHILE DRIVING DOWN A ROAD, THE BALL JOINT ON THE FRONT DRIVER'S SIDE BROKE MAKING THE VEHICLE UNDRIVEABLE AND TEARING UP MY WHEEL. LUCKILY, MY SON WAS ABLE TO GET THE VEHICLE OFF THE MAIN ROAD AND CALL FOR HELP. THIS VEHICLE WAS A 2003 JEEP LIBERTY SPORT WHICH I BOUGHT IN OCTOBER, 2005. THIS INCIDENT LEFT ME WITHOUT TRANSPORTATION TO WORK DUE TO THE UNCOOPERATIVE STAFF AT THE DEALERSHIP AND THE MAIN JEEP CONSUMER OFFICE. THE GARAGE HAULED THE VEHICLE TO REPAIR BUT INSISTED ONLY REPAIRING THE JOINT THAT HAD BROKE. WHEN I ASKED FOR A NUMBER TO CONTACT THE MAIN JEEP COMPANY, I WAS TOLD THIS DEALERSHIP HAD NO SUCH NUMBER. I FEEL THIS WAS A LIE BECAUSE THE NEXT DAY I WAS ABLE TO ACQUIRE A NUMBER FROM ANOTHER DEALERSHIP IN OUR AREA. I HAVE REQUESTED BOTH BOTTOM BALL JOINTS BE REPLACED BUT SO FAR HAVE BEEN DENIED. I AM TRYING TO PROTECT MY FAMILY FROM HAVING A SERIOUS ACCIDENT AND FEEL EXTREMELY FORTUNATE THAT IT HAS NOT ALREADY HAPPENED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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