Jeep Liberty Complaints

8,882 consumer complaints on file.

#10162637August 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY BALL JOINT BROKE AND THE WHEEL FELL OFF WHILE DRIVING. RECALL ON THE BALL JOINTS WAS ISSUED AND DEALER REFUSES TO HELP THE CONSUMER. *KB THE CONSUMER STATED SHE NEVER RECEIVED A RECALL NOTICE. *JB THE VEHICLE WAS SOLD WITH UNREMEDIED LOWER BALL JOINT RECALL 03V-460. THE CURRENT OWNER WAS NEVER NOTIFIED OF THE RECALL BUT THE LETTER WAS SENT TO THE PREVIOUS OWNER ON 12/15/2003. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165392August 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 3 MPH, THE STEERING WHEEL WAS TURNED AND A LOUD BANG WAS HEARD. THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARD. A PRIVATE MECHANIC WAS CONSULTED, WHO DETERMINED THE FRONT LEFT WHEEL HAD DETACHED DUE TO A SEPARATION OF THE FRONT LEFT BALL JOINT. THE VEHICLE WAS THEN TOWED TO A SERVICE DEALER. THERE WAS A NHTSA RECALL # 03V460000 WHICH PERTAINED TO THE LOWER BALL JOINT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 9/5/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165457August 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 35MPH ON THE HIGHWAY UNDER NORMAL DRIVING CONDITIONS, THERE WAS A LOUD, BANGING NOISE FOLLOWED BY A LOSS OF CONTROL OF THE VEHICLE. THE CONTACT MANAGED TO SLOW THE VEHICLE BY USING THE BRAKES, BUT THE VEHICLE PULLED TO THE RIGHT SIDE OF THE ROAD WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO A DEALER WHO DETERMINED THE RIGHT FRONT BALL JOINT FRACTURED. A NHTSA RECALL, #06V288000 WAS PERFORMED ON THE VEHICLE CONCERNING THE SUSPENSION; HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL. THE MANUFACTURER WAS CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165468August 14, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINT BROKE GOING 25 MILES PER HOUR. ONLY 35,0000 MILES ON CAR. THERE WAS NO WARNING. VERY VIOLENT STOP. ONLY REPLACING BROKEN PART WITH SAME PART. THE CAR IS A JEEP LIBERTY 2004. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165325August 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BOTH FRONT LOWER BALL JOINTS SHOW EXCESSIVE WEAR AND "PLAY" TO THE POINT WHERE THE AUTHORIZED JEEP DEALERSHIP INDICATED THEY NEED TO BE REPLACED AS SOON AS POSSIBLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165209August 11, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT SEAT BELT BUCKLE DIFFICULT TO UNLATCH AND RED BUTTON IS STUCK IN DOWN POSITION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165213August 11, 2006
STRUCTURE:BODY, INTERIOR LIGHTING
DT*: THE CONTACT STATED AFTER HAVING A DVD PLAYER INSTALLED IN THE VEHICLE BY THE DEALER, LEAKING OCCURRED BETWEEN THE DRIVER AND PASSENGER SIDE SEATS WHILE PARKED OR IN MOTION CONSISTENTLY AFTER OR DURING A RAIN STORM. THE LEAKING CREATED MOLD AND THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS BUT COULD NOT FIND THE SOURCE OF THE PROBLEM. THE MANUFACTURER WAS CONTACTED AND EXPRESSED THAT THE DEALERSHIP NEEDED TO REPAIR THE VEHICLE. THE WATER DAMAGE WAS COVERED UNDER WARRANTY. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER THAT STATED THAT THERE WAS NOTHING MORE THE DEALER OR MANUFACTURER COULD DO. THE VEHICLE WAS NOT DRIVEN SINCE THE INCIDENT DUE TO MOLD INFESTATION. THE DEALER AND MANUFACTURE REFUSED TO PROVIDE ADDITIONAL ASSISTANCE.*AK 08/29/06 PLASTIC TRIM PIECE ON DASH UP BY WINDSHIELD POPPING UP ON PASSENGER SIDE. MAP LIGHT LENS COMING OUT AND DOME LIGHT REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165277August 11, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS CHARGED FOR BALL JOINT REPLACEMENTS FOR MY JEEP LIBERTY 2004 AT 40,000 MILES. CHRYSLER IS TELLING ME THAT MY SUV WAS NOT INCLUDED IN THE RECENT "BALL JOINT" RECALL. THEREFORE NO FREE REPALCEMENT. I THINK THE MANUFACTOR NEEDS TO RETHINK THIS POLICY AS I HAVE NEVER HEARD OF BALL JOINTS GOIN OUT AFTER 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165139August 10, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED IMMEDIATELY EVERY TIME STALLING OCCURRED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE VALVE TRAIN ON THE FIFTH CYLINDER OF THE ENGINE WAS DEFECTIVE. THE DEALER DETERMINED THE ENTIRE ENGINE NEEDED TO BE REPLACED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165171August 10, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 80 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH AN 18-WHEELER. NEITHER ONE OF THE FRONTAL AIR BAGS DEPLOYED. BOTH THE DRIVER AND PASSENGER SUFFERED BRUISING AND BACK INJURIES. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE AND A POLICE REPORT WAS TAKEN. UPDATED 09/15/06. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10165195August 10, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY POOR / SLOPPY STEERING... SERVICE STATION OBSERVED MORE THAN 1/4 INCH PLAY IN LOWER LEFT BALL JOINT AT 48,000 MILES OF MOSTLY HIGHWAY DRIVING REPAIRS NOT YET PERFORMED BUT BALL JOINT MUST BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165052August 9, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT NIGHT AND DURING DAY WITH NO WARNING OR EVENTS LEADING UP TO, THE LIGHTS AND RADIO SHUT OFF AND THEN A FEW SECONDS LATER COME BACK ON. WHILE DRIVING ANYTIME ANY SPEED CAR BUCKS LIKE A BULL. CAR WILL OCCASIONALLY STALL OUT AFTER BACKING UP WHILE SHIFTING INTO DRIVE ALSO WHILE GOING UP HILL CAR ENGINE SOUNDED LIKE IT WAS FALLING OUT FROM UNDER IT HAD GAS TO FLOOR NO MOTION DEALERS REPLACES PARTS BUT CLAIMS NO PROBLEM FOUND. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165094August 9, 2006
POWER TRAIN:DRIVELINE
VEHICLE VIBRATES LOUDLY FROM FRONT DRIVELINE BETWEEN 40 AND 50 MPH AND OVER 70 MPH, CONCERNED THIS IS A SEVERE, UNSAFE, AND COMMON PROBLEM BECAUSE OF MANY OTHER COMPLAINTS OF THE SAME DEFINITION FROM OTHER LIBERTY OWNERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165100August 9, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE VEHICLE'S FRONT LOWER BALL JOINTS STARTED TO SEPARATE WHICH CREATED A MAJOR PROBLEM WITH THE LEFT FRONT WHEEL WHILE DRIVING THROUGH AN ACCESS RAMP AT 30 MPH. A NHTSA RECALL, # 03V46000, WAS PERFORMED ON 02/25/2004 CONCERNING, THE LOWER CONTROL ARM BALL JOINTS. HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164891August 8, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE BUCKLE ASSEMBLY ON THE VEHICLE WILL NOT LATCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164893August 8, 2006
INTERIOR LIGHTING
MY CAR WOULD NOT START AND THE DOOR LOCKS WHERE OPENING AND CLOSING, SO IT HAD TO BE TOWED TO THE DEALER, THEY SAID THE BATTERY WAS DEAD SO THEY NEEDED TO REPLACE IT AND THEN THEY WOULD RUN A TEST TO FIGURE OUT WHAT WAS GOING ON. I INFORMED THE DEALER THAT FOR SEVERAL MONTHS MY OVER HEAD LIGHTS WOULD COME ON EVERY SO OFTEN AND I WOULD HAVE TO GIGGLE THE TURN SIGNAL TO MAKE THEM GO OFF (SOMETIMES USING THE TURN SIGNAL TRIGGERS THE LIGHT TO COME ON). I ASKED IF IT COULD BE A SHORT IN THE STEERING COLUMN AND THEY SAID NO IT WAS JUST A DEAD BATTERY. A FEW DAYS LATER I NOTICED THE OVERHEAD LIGHTS ON IN MY CAR AFTER IT GOT DARK OUTSIDE AND THEY WOULD COME ON AND GO OFF EVERY FEW MINUTES. AFTER DISCUSSING THE RECENT RECALL ON THE FRONT BALL BEARINGS WITH A CO-WORKER I FOUND OUT THAT SHE TOO HAD THE SAME PROBLEM WITH THE INTERIOR LIGHTS (2002 MODEL), I THEN ASKED ANOTHER CO-WORKER WHO OWNS A 2004 MODEL AND HE TOO HAD THIS PROBLEM. APPARENTLY THIS IS A WIDE SPREAD ISSUE THAT NEEDS TO BE ADDRESSED. IT IS DANGEROUS WHEN THIS HAPPENS ESPECIALLY AT NIGHT BECAUSE IT DISTRACTS THE DRIVER. I HAVE ALSO NOTICED THAT NOW MY LIGHT IS OUT ON THE SHIFT PANEL. I THINK THIS COULD BE A VERY SERIOUS PROBLEM THAT IT LEADING INTO OTHER SHORTS IN THE CAR. I FEEL THAT BECAUSE I NO LONGER HAVE A WARRANTY ON THE VEHICLE THAT THE DEALER IS TRYING TO MAKE MONEY ON ME AND THIS OBVIOUSLY A MALFUNCTION IN THIS MODEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164938August 8, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BOTH BALL JOINTS ON MY 2004 JEEP LIBERTY FAILED. SUV HAD LESS THAN 40000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164965August 8, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT PASSENGER SEAT BELT WOULD NOT ENGAGE AND HAD TO BE REPLACED IN JUNE 2006 NOW THE DRIVERS SEAT BELT IS DOING THE SAME THING. SEAT BELT WILL NOT LATCH. JEEP DEALER SAID THERE IS NO RECALL AND I HAD TO PAY FOR REPLACEMENT SEAT BELT LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164683August 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 2004 JEEP LIBERTY WAS RECENTLY CHECKED FOR SEVERE STEERING NOISE AT BROWN'S JEEP DEALERSHIP IN MEDFORD NY AND I WAS ADVISED THERE WAS NOTHING WRONG WITH IT. WELL ON 8/5/06 THE FRONT PASSENGER SIDE LOWER BALL COLLAPSED WHILE OPERATING THE VEHICLE WITH MY FAMILY INSIDE CAUSING THE FRONT END TO SLAM DOWN AND I LOST FULL STEERING CONTROL. ACCORDING TO THE NHTSA SITE AS WELL AS JEEP OWNER INTERNET SITES, DAIMLER/CHRYSLER SHOULD HAVE KNOW ABOUT THIS POTENTIALLY CATASTROPHIC DEFECT AND YET DID NOTHING UNTIL A RECALL THAT IS SUPPOSEDLY BEING ISSUED IN SEPT 06'. ONE MINUTE PRIOR AND IT WOULD'VE OCCURRED AT HIGHWAY SPEED AS I HAD JUST GOTTEN OFF THE PALISADES PKWY IN NY WITH POTENTIALLY TRAGIC RESULTS TO MY FAMILY. PLEASE DO NOT OPERATE YOUR 2002-2006 JEEP LIBERTY UNTIL YOU HAVE HAD THIS SITUATION CORRECTED IMMEDIATELY! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164691August 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE DEALER AND MANUFACTURER WERE CALLED ABOUT A POSSIBLE RECALL TO BE ISSUED; NHTSA ACTION #EA06008 . THE MANUFACTURER STATED THAT THE RECALL WOULD NOT BE ISSUED UNTIL SEPTEMBER. SOON AFTERWARDS, WHILE BACKING OUT OF A PARKING SPACE TRAVELING 3 MPH ON NORMAL ROAD CONDITIONS, THE FRONT LOWER BALL JOINTS SEPARATED AND THE CONNECTIONS FELL OUT. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER DETERMINED THE BALL JOINT WOULD BE REPLACED WITH THE SAME DEFECTIVE PART AND RECOMMENDED THAT THE CONTACT CALL THE MANUFACTURER FOR FURTHER ASSISTANCE. THE MANUFACTURER WAS CONTACTED HOWEVER ADDITIONAL ASSISTANCE WAS DENIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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