Jeep Liberty Complaints

8,882 consumer complaints on file.

#10166432August 24, 2006
SUSPENSION:FRONT:WHEEL BEARING
DT*: THE CONTACT STATED AS THE VEHICLE WAS TURNED INTO THE DRIVEWAY AT 2 MPH, THE FRONT RIGHT BEARING FRACTURED AND PUNCTURED THE FRONT RIGHT TIRE. THE SERVICE DEALER AND MANUFACTURER WERE NOT CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166479August 24, 2006
POWER TRAIN:AXLE ASSEMBLY, SUSPENSION:REAR:AXLE:SPINDLE
ON AUGUST 11, 2006 WHILE DRIVING HOME FROM WORK, MY JEEP LIBERTY BEGAN TO SWAY. I PROCEEDED TO SLOW WHEN MY REAR AXLE INCLUDING WHEELS FELL OFF. NO WARNING, THE ENTIRE REAR AXLE DISASSEMBLED. THE CONDITIONS THAT NIGHT WERE WET, HOWEVER THERE WAS NOTHING MORE THAN THAT. I HAD MY VEHICLE TOWED TO AN AUTHORIZED CHRYSLER MECHANIC. I INQUIRED TO WHAT WOULD CAUSE THE REAR AXLE TO JUST FALL APART THIS WAY. I WAS INFORMED IT WAS BECAUSE OF THE IMPACT? THERE WAS NO IMPACT WHICH WAS EVIDENT BY THE CONDITION OF MY VEHICLE. MY VEHICLE HAD TO BE REPAIRED. THE LEFT REAR CONTROL ARM AND DRIVESHAFT HAD TO BE REPAIRED AND REINSTALLED IN ADDITION TO THE REAR END ASM AND LEFT WHEEL AND TIRE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166490August 24, 2006
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
UNCONTROLLABLE ACCELERATION - 2005 JEEP LIBERTY CRD DIESEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166489August 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TOOK MY VEHICLE TO THE DEALERSHIP TO GET OIL CHANGE, TIRES ROTATED, AND THE 23 POINT INSPECTION. TOLD THEM AT THE TIME OF THE NOISE VEHICLE WAS MAKING. ENDED UP HAVING TO REPLACE THE FRONT TWO TIRES AND PAYING TO GET THEM BALANCED AND ALIGNED AS WELL. WAS TOLD THAT IF THE NOISE CONTINUES TO BRING IT BACK. SOUNDS AND NOISE GOT WORSE OVER THE NEXT DAY SO TOOK IT IN THE FOLLOWING DAY. WAS TOLD THAT THE PROBLEM WAS THE BALL JOINTS THAT ARE ON RECALL AND SO ALL THEY WOULD NEED TO DO IS REPLACE THOSE AND THERE WOULD BE NO COSTS. I WAS THEN TOLD THAT THE KITS WERE NOT WORKING AND THEY HAD TRIED TWO DIFFERENT ONES FROM TWO DIFFERENT DEALERSHIPS. I WAS THEN TOLD THAT TO MAKE THEM WORK THEY WOULD NEED TO REPLACE THE STEERING KNUCKLES AND IT WOULD COST ME ABOUT $800 TO GET THIS DONE. I REFUSED TO PAY FOR THIS WHEN THE STEERING KNUCKLES WERE NOT DAMAGED AND THE BALL JOINTS WERE THE MANUFACTURERS MISTAKE, SO THEY NEEDED TO FIND SOME BALL JOINTS THAT WORKED OR FIX THE PROBLEM. I WAS THEN TOLD TODAY THAT THEY WERE SENT THE STEERING KNUCKLES AND THE BALL JOINTS WORKED WITH THIS REPLACEMENT AND THEY WOULD GIVE ME A DISCOUNT OF $628, OF WHICH I CAN'T AFFORD. THE MANUFACTURER WILL NOT TALK TO ME AND THE CUSTOMER SERVICE IS LIKE TALKING TO AN AUTOMATED ANSWERING SERVICE. THE MANAGER AT THE DEALERSHIP IS TO CALL ME IN THE MORNING IF HE COULD DO ANYTHING ELSE FOR ME, WHICH DOES NOT LOOK PROMISING AT ALL. MY ISSUE IS I SHOULD NOT HAVE TO PAY FOR A PART THAT WAS NOT DAMAGED JUST SO THE RECALLED PARTS OF BALL JOINTS CAN FIT ON MY VEHICLE THAT THEY WERE ORIGINALLY SUPPOSED TO FIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166321August 23, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 JEEP LIBERTY CRD LAST SPRING I HAD SHUDDERING AND STALLING DUE TO THE TRANSMISSION. THE DEALER COULD NOT FIND A PROBLEM IN JULY AT JUST SHORT OF 25,000 MILES THE TORQUE CONVERTER FAILED.. IT WAS REPLACED ALONG WITH A TRANSMISSION PUMP, AND TRANSMISSION OIL COOLER. I AM STILL OCCASIONALLY GETTING SOME TRANSMISSION SHUDDER AND CLUNKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166336August 23, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECENTLY BROUGHT THE RECALL INFORMATION UP TO MY DEALER, BERTERA METRO JEEP, DURING A ROUTINE OIL CHANGE. THEY TOLD ME THERE WAS NO SUCH RECALL. ON 8/22/06, I WAS DRIVING MY 2004 JEEP LIBERTY WHEN ALL OF A SUDDEN MY WHOLE CAR JUST STOPPED AND MY FRONT SUSPENSION DROPPED. I CONTACTED BERTERA METRO JEEP AND THEY STILL STATED THERE WAS NO SUCH RECALL. I WAS SHAKEN UP AND SCARED NOT TO MENTION THE DAMAGE TO MY VEHICLE. NOW THEY ARE TELLING ME THAT THEY WILL ONLY FIX THE BALL JOINT AND ARE NOT RESPONSIBLE FOR MY TIRE DAMAGE OR ANY OTHER DAMAGE. WHAT SHOULD I DO? *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10166201August 22, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL:CRUISE CONTROL
SPEEDOMETER AGAIN BECAME ERRATIC AND THEN INOP. CRUISE CONTROL INOP AND ENGINE LIGHT CAME ON. TOOK CAR TO DEALER AND JUST MADE IT WHEN ENGINE CUT OUT COMPLETELY SENSOR REPLACED AGAIN SECOND TIME WAS CHARGED $91.44!!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166262August 22, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THERE HAD BEEN SOME OCCASIONAL FRONT END SQUEAKING BUT NOT ENOUGH TO TAKE NOTICE. SEVERAL WEEKS AGO I WAS INFORMED BY MY MOTHER THAT CERTAIN JEEPS HAD BEEN RECALLED. WE WENT TO JEEP'S WEBSITE PUT IN THE VIN AS THE PAGE REQUESTED AND WERE UNABLE TO FIND A RECORD. ONE SATURDAY MORNING I CALLED A LOCAL JEEP DEALERSHIP TO ASK IF I COULD BRING IT IN AND HAVE THEM CHECK IT. THE DEALERSHIP SAID THAT IT WOULD NOT DO ANY GOOD BECAUSE JEEP HAD NOT RELEASED ANY INFORMATION ABOUT THE RECALL AND THAT I WOULD HAVE TO WAIT UNTIL EARLY SEPTEMBER AND A LETTER WOULD BE SENT ADVISING OF THE RECALL. SUNDAY, AUGUST 20, 2006 I WAS TAKING OUR DAUGHTER TO WORK AND HEARD AN AWFUL THUD AND THE JEEP LURCHED TO A STOP. I HAD TO LEAVE IT IN THE MIDDLE OF THE STREET AND USE OUR OTHER VEHICLE TO TAKE OUR DAUGHTER TO WORK. WHEN I ARRIVED HOME, MY PARTNER TOLD ME THAT SHE CONTACTED HER BROTHER AND HE SAID IT SOUNDED LIKE IT WAS THE BALL JOINT. I TRIED TO MOVE IT AND THE BALL JOINT BROKE AND DAMAGED THE TIRE AND THE GREY MATERIAL OVER THE TIRE. I CONTACTED JEEP'S HEADQUARTER AS WELL AS A LOCAL DEALERSHIP AND IT WAS AT THAT TIME THAT WE WERE INFORMED THAT THIS VEHICLE HAD BEEN RECALLED AND REPAIRED IN MARCH OF 2004 (IT WAS A BALL JOIN ISSUE AT THAT TIME AS WELL). THIS WAS NOT REFLECTED ON OUR CARFAX REPORT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166268August 22, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FROM A PARKING SPOT I WAS PULLING FORWARD AND TO THE RIGHT. AFTER ABOUT THREE FEET THE RIGHT FRONT TIRE OF THE VEHICLE SEPARATED FROM THE LOWER CONTROL ARM. I STOPPED THE VEHICLE IN PLACE AND CALLED FOR A TOW TRUCK. I BELIEVE THIS INCIDENT IS RELATED TO NHTSA CAMPAIGN NUMBER: 06V288000 INVOLVING JEEP LIBERTIES OF MY YEAR, MAKE AND MODEL. PICTURES ARE AVAILABLE UPON REQUEST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166120August 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE FRONT DRIVER'S SIDE WHEEL DETACHED WHILE STOPPED AT A STOP SIGN. THE VEHICLE WAS TOWED TO LOCAL MECHANIC. UPON INSPECTION, A MECHANIC DETERMINED THE FRONT DRIVER'S SIDE BALL JOINT DETACHED. AN NHTSA RECALL, # 03V460000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT IN AUGUST 2004 HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166154August 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I PURCHASED MY 2003 JEEP LIBERTY FROM CENTRAL FLORIDA CHRYSLER/JEEP IN JANUARY OF 2004. I NEVER RECEIVED A RECALL LETTER AND THE DEALER DID NOT FIX THE BALL JOINTS BEFORE HE SOLD THE VEHICLE TO ME. IF IT IS TRUE THAT A RECALL TOOK PLACE IN 2003 I WOULD ASSUME THIS MATTER WOULD HAVE BEEN TAKEN CARE OF. HOWEVER, ON THE NIGHT OF JULY 1, AT 1AM I WAS MAKING A RIGHT TURN IN THE JEEP LIBERTY, AND PROCEEDING AT ABOUT 25 MPH WHEN THE FRONT OF THE VEHICLE DROPPED AND THE STEERING WENT CRAZY. THE LIBERTY VEERED TO THE RIGHT AND HIT AN ELECTRICAL POLE AND CONTINUED INTO A FENCE. THE JEEP LIBERTY WAS TOTALED, FORTUNATELY THERE WERE NO SERIOUS INJURIES. AT THE TIME I HAD NO IDEA WHAT THE HELL HAD HAPPENED. NOW I KNOW. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10166173August 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DRIVING 25 MILES PER HOUR IN A 2004 JEEP LIBERTY AND THE RIGHT FRONT LOWER BALL JOINT BROKE OFF. THERE WAS NO WARNING. THE SUSPENSION FELL AND THE TIRE FELL IN. THE CAR HAD TO BE FLATBEDED TO THE REPAIR SHOP WHERE IT WAS FIXED UNDER WARRANTY BUT THEY DID NOT REPLACE THE DRIVER SIDE WHICH THEY SHOULD OF BECAUSE THERE IS A RECALL IN 2 WEEKS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166058August 20, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, POWER TRAIN
THIS IS A NEW LIBERTY CRD (DIESEL) WITH 610 MILES THAT WAS ACCELERATING FROM A BORDER PATROL CHECKPOINT ON I-8 EAST OF SAN DIEGO. WHILE ACCELERATING TO ~65 THE VEHICLE SUDDENLY LOST POWER IN HEAVY FREEWAY TRAFFIC AND SLOWED TO 35 MPH EVEN THOUGH THE ENGINE WAS RUNNING GOOD. THIS SUDDEN LOSS OF POWER CAUSED OVERTAKING VEHICLES TO SWERVE VIOLENTLY TO AVOID AN ACCIDENT INCLUDING AT LEAST 2 PANIC STOPS. WHEN THE VEHICLE WAS SAFELY ON THE SHOULDER (ENGINE WAS IDLING FINE) THE CAR WAS SHUTDOWN AND RESTARTED WHICH APPARENTLY RECYCLED THE COMPUTER AND CLEARED THE CONDITION. VEHICLE HAS PERFORMED FINE SINCE THAT INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166005August 19, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I HAVE HAD MY 2005 JEEP LIBERTY IN FIVE TIMES FOR THE SAME PROBLEM. IN EACH CASE THERE IS A SEVERE TO VERY SEVERE ACCELERATION PROBLEM. IN TWO CASES HAD TO HAVE VEHICLE TOWED IN BECAUSE IT WOULD NOT ACCELERATE AT ALL, TWO TIMES I HAD TO BABY THE VEHICLE INTO DEALERSHIP ONLY ONCE DID I DRIVE IT IN LIKE AN ALMOST NORMAL VEHICLE. ENGINE SEEMED TO BE RUNNING FINE IN NEUTRAL BUT SEEMED TO BE MAYBE FIGHTING WITH AUTO TRANSMISSION OR TORQUE CONVERTER TO MOVE. DEALERSHIP HAS REPLACED NUMEROUS PARTS ON TRANSMISSION, EGR VALVE TWICE, REPROGRAMMED SOMETHING ON TORQUE CONVERTER AND YET PROBLEM IS STILL THERE ON AN ONGOING BASIS SOMETIMES SLIGHT BUT ALWAYS APPARENT. ONE TIME IT TOOK ME TWO MINUTES TO GET THROUGH A STOP AND GO LIGHTS, THAT TIME DEALERSHIP SAID COMPUTER SAID I RAN OUT OF FUEL EVEN THOUGH FUEL GAGE SAID I STILL HAD A QUARTER OF A TANK AND THE WEEK BEFORE I HAD RUN IT TO EMPTY AND HAD NOT RUN OUT OF FUEL. VEHICLE CURRENTLY STUTTERS AT ABOUT 55-60 MPH HOUR AND HAS CONSISTENTLY GETS NO MORE THAN 22 MPG EVEN THOUGH IT HAS A DIESEL THAT SHOULD GET 26 MPG AND IT IS ALL HIGHWAY MILES. ONCE WHEN PASSING A VEHICLE IT STARTED TO ACT UP, YOU NEVER KNOW WHEN IT WILL LOSE ACCELERATION. THIS VEHICLE IS UNSAFE TO DRIVE AND I HAVE SENT IN A LEMON LAW REQUEST WHICH THEY ACKNOWLEDGED THEY RECEIVED 10 DAYS AGO AND STATED SOMEONE FROM MILWAUKEE OFFICE WOULD CONTACT ME IN THE NEXT TWO DAYS OR LESS BUT STILL HAVE NOT HEARD FROM ANYONE EVEN AFTER I CALLED TWO DAYS AGO ASKING WHY I HAVE NOT HEARD FROM MILWAUKEE OFFICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165946August 18, 2006
SUSPENSION:FRONT:CONTROL ARM
DT*: THE CONTACT STATED THE VEHICLE'S FRONT SUSPENSION BALL JOINT SEPARATED WHILE DRIVING 5 MPH UNDER NORMAL ROAD CONDITIONS. THE VEHICLE DROVE DOWN A DRIVEWAY, MADE A QUICK RIGHT TURN, WHEN THE RIGHT FRONT END SUDDENLY COLLAPSED MAKING A LOUD METALLIC SOUND. THE VEHICLE WOULD NOT MOVE. A TOWING SERVICE WAS CONTACTED AND THE LEFT FRONT END COLLAPSED WHEN THE VEHICLE WAS PUT IN REVERSE WHILE ATTEMPTING TO PLACE IT ON THE TOW TRUCK. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO DETERMINED THAT THIS PROBLEM MAY BE RELATED TO AN UPCOMING RECALL THAT WAS CURRENTLY UNDER INVESTIGATION. PRIOR TO THE FAILURE, THE CONTACT EXPERIENCED RESISTANCE IN STEERING. THE NATURE OF THE FAILURE WAS PERMANENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165956August 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH, THE LEFT FRONT WHEEL SEPARATED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT MANAGED TO PULL OVER WITHOUT INCIDENT. UPON INITIAL INSPECTION, THE LEFT FRONT AXLE WAS ON THE GROUND. THE VEHICLE WAS TOWED TO A DEALERSHIP WHO REPLACED THE LOWER BALL JOINTS WHICH WERE FRACTURED. A NHTSA RECALL, #04V596000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE UPPER BALL JOINTS HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165985August 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY. BALL JOINT FAILED WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165755August 17, 2006
SUSPENSION:FRONT
ON AUGUST 16TH, 2006 MY WIFE AND I WERE ON OUR WAY HOME WHEN HER 2004 JEEP LIBERTY CAME TO A ABRUPT STOP WHILE IN TRAFFIC (ABOUT 20-25 MPH TO 0 MPH IN A FLASH OF A SECOND, THRUSTING US BOTH FORWARD). THE ROAD CONDITIONS WERE NOT GOOD (HEAVY RAIN, LOW VISIBILITY), HOWEVER, OUR TRIP WAS UNEVENTFUL UP TO THIS POINT. THE VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP THEREAFTER. MY COMPLAINT STEMS FROM THE EARLIER CONVERSATION MY WIFE HAD WITH A LOCAL CHRYSLER-DODGE-JEEP DEALERSHIP (BAXTER AUTO GROUP). UPON CALLING THEM ON MONDAY AUGUST 14TH, 2006 TO RESERVE AN APPOINTMENT SHE WAS ASKED TO DESCRIBE THE PROBLEM. SHE NOTED THAT THERE SEEMED TO BE PROBLEMS WITH THE STEERING... AND THAT THE WHEELS SEEMED TO "GRIND" WHEN TURNING THE VEHICLE. WE HAD HEARD ON FROM HER FATHER THAT CERTAIN JEEPS WERE BEING RECALLED FOR STEERING AND OR FRONT SUSPENSION PROBLEMS. WHEN SHE ASKED THE SERVICE PERSON WHETHER OR NOT SHE SHOULD BE CONCERNED HE NOTED THAT, "IF THE PROBLEM IS NOT OCCURRING ALL OF THE TIME THEN SHE SHOULD WAIT UNTIL THE RECALL BEGINS IN SEPTEMBER." THE DEALERSHIP WAS DEFINITELY NOT PROACTIVE IN HELPING US WITH THIS PROBLEM. I COULD ONLY IMAGINE WHAT WOULD HAVE HAPPENED TO THE TWO OF US IF THIS VEHICLE FAILURE HAPPENED ONE TO TWO MINUTES EARLIER ON THE FREEWAY DRIVING 60 MPH (IN HEAVY RAIN WITH MODERATE TRAFFIC). THOUGH THE RECALL ON THE 2003-2006 MODEL YEAR JEEP LIBERTY DOES NOT START UNTIL SEPTEMBER I WOULD REALLY LIKE TO SEE CHRYSLER BECOME MORE PROACTIVE. IF SOMEONE HAS THE SAME PROBLEMS AS WE DID... THEN THE DEALERSHIPS SHOULD WASTE NO TIME AT ALL AND REMIND THE DRIVER THAT THEY ARE NOW DRIVING AT THEIR OWN RISK. OR A BETTER IDEA WOULD BE TO NO LONGER DRIVE THE VEHICLE. PLEASE FEEL FREE TO CONTACT ME FOR ANY OTHER INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165698August 16, 2006
STEERING, SUSPENSION
I REPORTED A NOISE DURING OPERATING MY JEEP LIBERTY, LTD. 4 WD OVER BUMPS AND TURNS. I PURCHASED THE VEHICLE WITH 5 MILES ON 8/13/2002. 3/21/2003 AT 11638 MILES, THE SERVICE SHOP MADE A WARRANTY CLAIM - LUBED THE BUSHINGS. 4/28/2003 AT 12932 MILES, THE SERVICE SHOP MADE ANOTHER WARRANTY CLAIM -SLEEVE & STRAP WAS REPLACED. 2/9/2004, AT 25045 MILES, THE SERVICE SHOP MADE YET ANOTHER WARRANTY CLAIM -REPLACED THE SWAY BAR BUSHINGS & LINKS. I ALSO HAD LOWER BALL JOINTS REPLACED FOR A RECALL. 4/16/2004, SERVICE SHOP REPOSITIONS THE FT SHIELD AT FT SUSPENSION. THE NOISE NEVER WENT AWAY. AT THE SERVICE SHOPS ADVICE, I NEEDED TO BRING IT IN IF THE NOISE BECAME WORSE. YEAH RIGHT! TWO OTHER MECHANICS SUGGESTED STEERING/SUSPENSION RELATED. ON 4/09/2006, I HAD MY CAR INSPECTED BY THE DEALERSHIP SERVICE ONCE AGAIN FOR THE WORSEN NOISE. THE SERVICE TEAM REPLACED THE REAR CENTER BALL JOINT AT A COST OF $276.17 AND RETURNED MY VEHICLE. WITH MY WARRANTY RUNNING OUT, THE SERVICE TEAM HAS SUPPOSEDLY FOUND MORE SERIOUS PART CHANGES, OF COURSE. ON 6/15/2006, THE SERVICE TEAM REPLACED THE LOWER BALL JOINT DUE TO WEAR AND REPAIRED A LEAK IN MY TIRE AT THE COST OF $224.05. I ALSO HAVE NOTICED VEHICLE PULLING TO THE RIGHT. IN ADDITION TO HAVING PAID FOR SERVICES WITH MY WARRANTY STILL EFFECTIVE, I HAVE FURTHER DEVELOPED OTHER SERIOUS CAR ISSUES. I HAVE A LEAK IN MY REAR DIFFERENTIAL AND MY BRAKE LIGHT & ABS LIGHTS ARE ON. I HAD TO STOP AT A SERVICE STATION TO FILL MY TIRE FROM 10 PSI! ALTHOUGH THE SERVICE DEPARTMENT WOULD LIKE ME TO BRING BACK MY CAR, I DO NOT BELIEVE THEY HAVE THE EXPERIENCE FOR A FOURTH VISIT. ON MY LAST TRIP TO THE DEALERSHIP, I HAD REQUESTED THAT IF THERE ARE ANY PARTS REPLACED TO PLEASE SAVE THE OLD PART. UPON MY PICK UP OF THE VEHICLE, I DID NOT RECEIVE THESE PARTS. I HAVE PURCHASED AN EXTENDED WARRANTY END OF JULY FOR 1,600.00 JUST IN CASE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165659August 16, 2006
TIRES
DT*: THE CONTACT STATED THREE TIRES HAVE BLOWN OUT WITHIN THE LAST TWO YEARS. THE LAST ONE; THE REAR RIGHT TIRE FAILED ON 8-16-06. AS THE CONTACT WAS DRIVING ON A DRY HIGHWAY AT 30 MPH, THERE WAS A LOUD POPPING NOISE. UPON INSPECTION OF THE TIRE, THE CONTACT NOTICED A SLIT ON THE SIDE OF THE TIRE. THERE WAS ALSO A SLIT ON THE SIDE OF ONE OF THE OTHER TWO TIRES THAT FAILED. THE CONTACT MAINTAINED PROPER MAINTENANCE ON THE TIRES. THE DEALERSHIP WAS INFORMED. THE TIRE WAS A GOODYEAR, WRANGLER. THE TIRE SIZE WAS: P220/75R/16 . *AK UPDATED 9/13/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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