Jeep Liberty Complaints

8,882 consumer complaints on file.

#10169444September 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THERE IS A RECALL ON THE JEEP LIBERTY FOR THE BALL JOINTS. THEY SAID YOU COULD LOOSE STEERING. WELL I CALLED TO GET IT FIXED AND THE DEALER TOLD ME THAT CHRYSLER WILL ONLY SEND THEM 2 PARTS A WEEK. IM 26TH ON THE LIST TO GET REPAIRED. IF THIS IS A SAFETY HAZARD THEN I WILL NOT GET MY CAR REPAIRED FOR 2 1/2 MONTHS. WHAT AM I TO DRIVE. THE MANUFACTURER SHOULD HAVE TO PROVIDE MORE PARTS QUICKER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170156September 27, 2006
TIRES:VALVE
2002 LIBERTY TIRES FAILED DUE TO A FAULTY VALVE. *TS THE TIRES WERE CONSTANTLY GOING FLAT AND THE CONSUMER ALWAYS HAD TO ADD AIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169390September 27, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED WHILE PULLING OUT OF A PARKING SPOT, THE LEFT FRONT TIRE COLLAPSED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE LEFT FRONT UPPER BALL JOINT CORRODED AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169394September 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED ON SEPTEMBER 18, 2006; THIS VEHICLE WAS NOT HAVING THE PROBLEM ASSOCIATED WITH THE RECALL. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169303September 26, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE FORM DAIMLER CHRYSLER REGARDING THE REPLACEMENT OF THE LOWER BALL JOINTS OF MY 2002 JEEP LIBERTY. THIS IS THE SECOND RECALL FOR THE SAME ISSUE! I SCHEDULED A SERVICE APPOINTMENT WITH THE CLOSEST "FIVE STAR" CHRYSLER DEALERSHIP TO PERFORM THE RECALL. WHEN I ARRIVED AT THE DEALERSHIP TODAY, I WAS TOLD THAT THEY COULD NOT PERFORM THE SAFETY RECALL BECAUSE I DID NOT PURCHASE THE VEHICLE FROM THEM. THEY STATED "THAT THERE WAS A LIMITED NUMBER OF BALL JOINTS AVAILABLE AND THAT I WOULD HAVE TO RETURN TO THE DEALER IN WHICH I PURCHASED THE VEHICLE FROM." THAT DEALERSHIP IS OVER AN HOUR FROM WHERE I CURRENTLY LIVE, AS I HAVE MOVED SINCE PURCHASING THE CAR. THE DEALERSHIP THAT REFUSED TO PERFORM THE DAIMLER CHRYSLER RECALL IS: HAYES DODGE CHRYSLER JEEP 719 W PIKE STREET LAWRENCEVILLE, GA 30045 I FIND IT ABSOLUTELY UNACCEPTABLE THAT A DEALERSHIP WOULD REFUSE TO PERFORM A COMPANY SAFETY RECALL, THEREFORE PUTTING MYSELF AND MY FAMILY AT RISK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169340September 26, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2 WEEKS AFTER RECEIVING A RECALL NOTICE FROM DAIMLER CHRYSLER ON THE JEEP LIBERTY'S LOWER BALL JOINTS. THEY STILL HAVE NOT SENT THE PARTS TO MY DEALERSHIP TO ALLOW ME TO HAVE THIS SERIOUS PROBLEM CORRECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169207September 25, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON THE INTERSTATE, THE CONTACT'S SPOUSE LOST CONTROL OF THE VEHICLE. WHILE GOING UP A HILL, THE VEHICLE VEERED TO THE LEFT AND THE VEHICLE WENT OUT OF CONTROL. THE SPOUSE WAS UNABLE TO STEER THE VEHICLE AND HIT A GUARD RAIL. THERE WERE INJURIES SUSTAINED AND A POLICE REPORT WAS TAKEN. AN INDEPENDENT MECHANIC DETERMINED ALL OF THE DAMAGE WAS NOTED ON THE LEFT SIDE WHERE THE LOWER BALL JOINT WAS LOCATED. THE VEHICLE WAS DUE FOR AN INSPECTION AND THE CONTACT NOTICED THE LEFT TIRE WAS WEARING PREMATURELY. THE INDEPENDENT MECHANIC NOTED THE BALL JOINT ON THE RIGHT SIDE WAS BAD AND READY TO COME LOOSE. THERE WAS A NHTSA RECALL, #06V288000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 11/06/06. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10168947September 22, 2006
AIR BAGS
WENT AROUND A CURVE AND HIT A TREE WITH THE JEEP. IT COST THE INSURANCE COMPANY AND ME $9,000.00. IS THAT THE CAST OF THE BALL JOINTS? *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10169015September 22, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FRONT BALL JOINTS ON 2002 JEEP LIBERTY FAILED AND STOPPED CAR FROM MOVING WHILE IN MOTION. FRONT TIRE FELL OFF AND CAUSED DAMAGE TO FRONT FENDER . CHRYSLER REFUSED TO PAY TOW AND FIX FRONT END BODY WORK .TWO INFANTS IN THE VEHICLE AT TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168821September 21, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
1. RANDOM EVENT, VEHICLE START AFTER OVERNIGHT REST (MIN 8 HRS), COLD START DRIVEWAY. NOT AFFECTED BY AMBIENT TEMP OR SEASON. THIS HAS OCCURRED SINCE VEHICLE WAS PURCHASED NEW AND RANDOMLY HAPPENS ONCE PER WEEK ON THE AVERAGE. 2. VEHICLE STARTED, EITHER BACKED FROM GARAGE OR PARKING LOT DRIVEWAY , PLACED IN DRIVE AND DRIVE AWAY INITIATED UNTIL STOPPED AT INTERSECTION. TRANSMISSION LOCKS UP AND STALLS ENGINE AT /OR IN INTERSECTION. SINCE THIS IS RANDOM , WORK AROUND SAFETY MEASURES CANNOT BE PREDICTED TO PROVIDE SAFE ENTRY INTO INTERSECTION, HENCE SOMETIMES WE ARE IN THE MIDDLE OF AN INTERSECTION WITH A STALLED ENGINE. 3. VEHICLE HAS BEEN TO DELIVERED TO DEALERSHIP PURCHASED FROM . THERE HAS BEEN 4 VISITS/ATTEMPTS TO REPAIR WITH NO AVAIL. MEETING WITH DEALERSHIP RESULTED IN DEALERSHIP EXPLAINING THEY DON'T KNOW WHAT TO DO, NOR DOES THE JEEP TECH REP "JOHN STICK ROD", AND THEY HAVE NO SOLUTIONS FROM JEEP AUBURN HILLS SERVICE ORGANIZATION SINCE THEY CLAIM THIS IS NOT A PROBLEM TO THEIR KNOWLEDGE. WE HAVE SUBMITTED OTHER INTERNET ACKNOWLEDGEMENTS OF THIS PROBLEM TO THE DEALERSHIP IN ORDER TO EDUCATE THEM OF THE AVAILABILITY OF THIS COMMON PROBLEM ON JEEP LIBERTY CRD DIESEL MODELS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168848September 21, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
12,000 ODOMETER. TRANSMISSION BEGAN SHUTTERING WHILE WE WERE ALMOST HOME FROM A TRIP WITH SMALL 7.5 FT POP UP CAMPER. TOOK TO DEALER AND THE JEEP WAS "WORKED" ON FOR A FULL WEEK. I PICKED IT UP NEXT WEEK AND NOTICED WORSE CONDITION BEFORE GETTING OUT OF THE PARKING LOT. CO-OWNER OF DEALERSHIP WAS ASKED TO RIDE IN THE JEEP AND WHILE HE WAS DRIVING IT THE TORQUE CONVERTER LOCKED UP AND STRANDED US. THANKFULLY, THIS DIDN'T HAPPEN THE PREVIOUS WEEK WHEN WE WERE 3 STATES AWAY FROM HOME. THIS IS THE 3RD TIME THE JEEP HAS BEEN IN FOR REPAIRS SINCE I BOUGHT IT IN FEBRUARY 06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168852September 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THAT TWO NOTICES FOR RECALL#03V460000, PERTAINING TO THE LOWER BALL JOINT WERE RECEIVED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE BALL JOINTS WERE REPLACED BUT, THE LOOSENESS IN THE STEERING WHEEL PERSISTED. THE CONTACT RECEIVED A SECOND NOTICE FOR THE RECALL, AND HAD THE REPLACEMENT PERFORMED AGAIN. WHEN THE BILL FOR THE REPAIR WAS SUBMITTED TO THE MANUFACTURER, THE MANUFACTURER REFUSED TO REIMBURSE THE CONTACT, STATING THAT THE REIMBURSEMENT WAS USED UP ON THE FIRST REPLACEMENT. UPDATED 10/17/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168875September 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE NOTICE FOR NHTSA RECALL# 06V288000 REGARDING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT WAS RECEIVED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE REPAIR WOULD TAKE 3 DAYS. THE DEALER SUBSEQUENTLY CALLED THE CONTACT LATER, AND QUOTED A LONGER REPAIR TIME. THE DEALER WAS NOT ABLE TO GIVE AN EXACT TIME FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168891September 21, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 JEEP LIBERTY DIESEL HAD A CATASTROPHIC TRANSMISSION FAILURE ON THE DRIVE HOME FROM THE PURCHASE FROM THE DEALER. I BOUGHT IT USED WITH 18,000 MILES AND DURING THE DRIVE HOME I HAD IRREGULAR SHIFTING FOLLOWED BY HIGH ENGINE REVS AND THEN A LOSS OF POWER ON THE HIGHWAY WITH MULTIPLE WARNING LIGHTS (ALMOST AS IF I HAD LOST A GEAR). AFTER TAKING IT TO THE DEALER THE FIRST TIME, THEY REPLACED AN INTERNAL COMPONENT IN THE TRANSMISSION, I DROVE IT HOME (APPROX. 30 MI.) AND HAD THE SAME THING HAPPEN. THE SECOND TIME THE DEALER SAID THAT THE ORIGINALLY, THEY DID NOT REPLACE ENOUGH OF THE TRANS. TO FIX THE PROBLEM. I ENDED UP NEEDING A NEW TORQUE CONVERTER AND VARIOUS OTHER INTERNAL TRANSMISSION COMPONENTS. THIS MUST HAVE BEEN QUITE THE POPULAR REPAIR BECAUSE THE DEALER HAD MY CAR FOR 3 1/2 WEEKS AS THE PART WAS ON CHRYSLER BACKORDER. SOMETIMES THE TRANSMISSION STILL SEEMS AWKWARD AND I GET AN OCCASIONAL SHUDDER HOWEVER, THE OCCURRENCES VARY AND IT IS ALMOST IMPOSSIBLE TO PREDICT OR PINPOINT WHEN SOMETHING STRANGE HAPPENS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168753September 20, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION LOCKED UP AND KILLED THE ENGINE WHEN PUTTING THE TRANSMISSION INTO DRIVE. WAS ABLE TO RESTART THE ENGINE AFTER SITTING FOR A COUPLE OF MINUTES, BUT SITUATION WAS THE JEEP WAS IN TRAFFIC AND CREATED A TRAFFIC HAZARD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168771September 20, 2006
SERVICE BRAKES, HYDRAULIC
DISC BRAKES EMIT A "POPPING"/"CLICKING" NOISE WHEN BRAKE PEDAL IS DEPRESSED. NOISE IS INTERMITTENT. NO ACCIDENT OR CRASHES REPORTED AT THIS TIME. VEHICLE WAS INSPECTED BY DAIMLER-CHRYSLER DEALERSHIP, NOTING PROBLEM COULD NOT BE DUPLICATED, THEREFORE PROBLEM COULD NOT BE RESOLVED. PROBLEM STILL PERSISTS TO THIS DAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168329September 15, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MY NEW 2006 JEEP LIBERTY CAUGHT FIRE WHILE DRIVING ON I-15. THE INSURANCE INVESTIGATOR INDICATED IT WAS CAUSED BY A WIRING PROBLEM AND/OR CONNECTOR TO THE BLOWER FAN UNDER THE PASSENGER SIDE DASH BOARD. THE CAR WAS TOWED TO THE SALVAGE YARD AND INVESTIGATED BY GMAC INSURANCE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10168409September 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECALL AUGUST 6 2006--NHTSA-06V-288-DAIMLERCHRISLER RECAL F23-SAW ON RECALL LIST CALLED DEALERSHIP THEY CALLED BACK CANNOT DO TILL I GET POSTCARD FROM CHRYSLER-EMAILED CHRYSLER THEY SAID TO HAVE THEM LOOK AT BECAUSE NO ACTION IS BEING TAKEN YET.DEALERSHIP COST 129.00 I HAVE FRONT END PULL ON RIGHT OF JEEP JUST STARTED NEVER HAD PROBLEM BEFORE AND A 4X4 DOES NOT GET A ALIGNMENT.LET ME KNOW PLEASE WHEN TIME PERMITS YOU TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169077September 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY BALL JOINT BROKE OFF AND AXLE SEPARATED FROM THE VEHICLE, AND THE WHEEL FELL OFF. CONSUMER WAS NOT NOTIFIED OF THE RECALL. *KB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168084September 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I WAS DOING A RAPID DECELERATION FOR TRAFFIC SLOWING DOWN SUDDENLY ON US 30 IN YORK COUNTY, PA. I HEARD A LOUD CLUNK AS I SLOWED DOWN AND THE CHECK ENGINE LIGHT CAME ON. AS I TRIED TO GET BACK UP TO SPEED THE JEEP WOULD NOT GET OUT OF 3RD GEAR. I KEPT TO THE RIGHT AND GOT OFF AT THE FIRST EXIT. AFTER 5 MINUTES, I GOT BACK IN THE JEEP, STARTED IT UP, THE CHECK ENGINE LIGHT STILL ON. IT SHIFTED SOMEWHAT NORMALLY ALTHOUGH IT DID SHUDDER A BIT. THE FOLLOWING DAY, 9/10/06, THE ENGINE LIGHT WAS OFF AND APPEARS TO BE SHIFTING OK NOW. I CALLED THE DEALER WHO SAID THAT IF IT HAPPENS AGAIN I SHOULD BRING IT IN. I AM AWARE THAT THERE HAVE BEEN PROBLEMS WITH THIS TORQUE CONVERTER/TRANSMISSION. I AM CONCERNED THAT IT WILL HAPPEN WHEN I HAVE LESS FLEXIBILITY TO RESPOND WITH A SUDDEN POWER LOSS, ESPECIALLY IN RAINY/SNOWY WEATHER, OR A CROWDED ROAD WITH ONLY ONE LANE. JEEP LIBERTY LIMITED, 2006, 2800 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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