Jeep Liberty Complaints

8,882 consumer complaints on file.

#10324627April 9, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1. USING THE FRONT, POWER CONTROLS, I ROLLED DOWN THE EACH OF THE 4 WINDOWS OF MY 2006 JEEP LIBERTY TO 3/4. 2. MY REAR, DRIVERS WINDOW DID NOT ROLL BACK UP WITH THE REMAINDER WHEN PROMPTED FROM THE FRONT CONTROLS. MY PASSENGERS AND I HEARD A SLIGHT CLICKING A GRINDING, THEN THE WINDOW FELL TO 1/2 OPEN. AT THIS POINT, THE WINDOW WILL NOT MOVE UP OR DOWN. 3. MY GARAGE DIAGNOSED THE ISSUE AS A FAILED MOTOR AND REGULATOR. SAYS HE CHANGED SEVERAL IN THE PAST MONTH. TALKS ABOUT HOW EACH OF THE JEEPS ARE MADE WITH POOR WIRING AND REGULATORS, AND HOW HE CHANGES SEVERAL, OUTSIDE OF WARRANTY, AT $500 A JOB. CHRYSLER HAS YET TO RECALL A KNOWN ISSUE THAT THE HAVE HAD IN THE PAST WITH THE SAME EQUIPMENT; THOUGH THEY HAVE RECALLED THIS EQUIPMENT FOR THE SAME ISSUES IN THE PAST. THIS CONTINUED USE OF POOR COMPONENTS SHOULD NOT BE THE CONSUMERS BURDEN TO BEAR. PLEASE URGE A RECALL ON POWER WINDOW REGULATORS AND MOTORS FOR THE 2006 JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324603April 8, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR. THIS IS THE 3RD TIME AND HAVE ONLY HAD THE AUTO FOR 16 MONTHS WITH LESS THAN 32,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324375April 7, 2010
VISIBILITY
WINDOW CARRIER ON REAR PASSENGER WINDOW JEEP LIBERTY FAILED WHILE IN A CAR WASH. THIS RESULTED IN WINDOW FALLING IN ITS TRACK WITH THE CONSEQUENT IMPACT OF BABY IN CAR SEAT EXPOSED TO SOAP, LIQUID, AND ASSOCIATED PERILS OF BRUSHES AND POISONS. THIS IS SECOND IDENTICAL FAILURE OF POWER WINDOW REGULATOR ON MY VEHICLE AND IS VERY VERY COMMON AS REPORTED IN MANY INTERNET FORUMS. VEHICLE IS 2007 JEEP LIBERTY WITH ONLY 8500 MILES ON IT AND THE REAR WINDOWS ARE VERY INFREQUENTLY USED OR OPENED - MAYBE 20 TIMES IN THE ENTIRE LIFE OF THE VEHICLE WHICH I HAVE HAD SINCE NEW!! CLEARLY THE ISSUE IS THAT THE SCREW DRIVE WORM IN THE POWER WINDOW REGULATOR IS MADE OF NYLON AND NOT STEEL. I HAVE NOW TEMPORARILY FIXED ONE SIDE WINDOW WITH A DESIGN OF MY OWN INCORPORATING A STEEL SPRING WINDING AND WANT CHRYSLER TO SUPPLY ME WITH FOUR NEW REGULATORS SO THAT I CAN MODIFY ALL WINDOWS TO AN ACCEPTABLE SAFE STANDARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324291April 7, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH. THE ANTI-LOCK BRAKE SYSTEM AND BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND SUDDENLY THE SPEEDOMETER BECAME NONFUNCTIONAL. THE CONTACT STATED THAT THE ELECTRICAL WIRES TO THE BLOWER MOTOR OVERHEATED AS A RESULT TO THE WIRING HARNESS. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE LABOR FEE WOULD BE $87 AN HOUR. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324299April 7, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS THE 2ND TIME THAT A WINDOW IN MY 2006 JEEP LIBERTY HAS DROPPED WHILE I WAS DRIVING ADN I'VE ONLY OWNED IT FOR 1 YEAR. LAST TIME IT WAS BY BABIES REAR WINDOW THAT DROPPED ON THE HIGHWAY. THIS TIME IT IS WAS PASSENGER WINDOW THAT DROPPED ON OUR WAY TO THE PARK. I DIDN'T EVEN USE IT BECAUSE THE AC WAS ON. IT JUST DROPPED LOUDLY, EVERYONE SCREAMED, I SWERVED AND WE ALMOST HIT A SIGN! LUCKILY I GAINED CONTROL AND NOTHING HAPPENED. NOW I HAVE TO PAY $500 TO GET IT FIXED AND BE OUT OF A VEHICLE FOR ALMOST 2 DAYS. I'VE HAD ENOUGH AND I WANT CHRYSLER TO FIX THIS PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324304April 7, 2010
VISIBILITY, EQUIPMENT:ELECTRICAL, EQUIPMENT:MECHANICAL
2006 JEEP LIBERTY POWER WINDOWS FAIL WITHOUT WARNING DROPPING DOWN INSIDE DOORS DUE TO FAULTY WINDOW REGULATORS. I AM CURRENTLY HAVING MY 5TH ONE REPLACED AND JEEP HAS KNOWN OF THIS ISSUE 1000'S HAVE COMPLAINED AND JEEP HAS DONE NOTHING BUT TAKE CUSTOMERS MONEY TO REPAIR A KNOWN DEFECT. JUST A SIMPLE SEARCH OF THE WEB WILL FIND THOUSANDS OF CUSTOMERS WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323956April 6, 2010
FUEL SYSTEM, GASOLINE
GAS SPILLS OUT OF TANK EVERY TIME I FILL UP. REFER TO FOLLOWING THREAD FOR DETAILS AND VIDEOS. HTTP://WWW.JEEPFORUM.COM/FORUM/F9/HAVE-FUEL-SPILL-PROBLEMS-LIKE-MANY-US-SUBMIT-COMPLAINT-FORCE-RECALL-974337/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323967April 6, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATORS CONTINUOUSLY BREAK. THE WINDOWS CREEP DOWN AND CANNOT BE ROLLED BACK UP. OFTEN, THE WINDOWS FALL DOWN INTO THE DOOR CAUSING A POTENTIAL SAFETY HAZARD FOR CHILDREN OR PETS THAT COULD FALL OUT OF A MOVING VEHICLE. THERE IS ALSO A CONSIDERABLE THEFT AND SAFETY OPPORTUNITY AS THE WINDOW REGULATORS BREAK WITHOUT NOTICE, ALLOWING SOMEONE TO REACH INTO THE VEHICLE. THE LEFT REAR WINDOW REGULATOR IN MY VEHICLE HAS BROKEN FOUR TIMES NOW (IT HAPPENS APPROXIMATELY EVERY NINE MONTHS), AND THE RIGHT REAR WINDOW HAS BROKEN ONCE. I HAVE BEEN TOLD BY THE SERVICE REPAIR TECHNICIANS TO EXPECT THE PROBLEM TO CONTINUE TO OCCUR, AS THE PLASTIC PART THAT IS BEING REPLACED HAS NOT BEEN CHANGED IN DESIGN. THIS LAST TIME THAT THE LEFT REAR WINDOW REGULATOR BROKE, A THICK METAL CABLE LODGED ITSELF INTO THE LATCH IN THE DOOR. THE REAR LEFT DOOR COULD NOT BE OPENED. THIS IS AN OBVIOUS SAFETY HAZARD IN THE EVEN OF AN ACCIDENT AS AN EMERGENCY CREW WOULD NOT BE ABLE TO GET THE DOOR OPEN, NOR COULD A PASSENGER GET OUT IF NEED BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323990April 6, 2010
SUSPENSION:FRONT
ON 08/03/09, I HAD MY 2003 JEEP LIBERTY TOWED TO MY LOCAL 5-STAR CHRYSLER DEALER (MILEAGE = 148520). THE RIGHT FRONT BALL JOINT HAD BROKEN WHILE I WAS MAKING A TURN IN THE PARKING LOT. THE TOW TRUCK DRIVER HAD TO PULL MY VEHICLE UP ONTO THE FLATBED, AS IT WAS NOT POSSIBLE TO DRIVE IT, NOT EVEN A FEW INCHES. DURING THE LOADING OF MY VEHICLE ONTO THE FLATBED OF THE TOW TRUCK, THE RIGHT FRONT AXLE HAD COME APART FROM THE WHEEL. THE SERVICE DEPARTMENT HAD COMPLETED THE NECESSARY WORK TO PUT MY VEHICLE BACK TOGETHER AND INDICATED THAT IT WAS ALL TAKEN CARE OF UNDER THE RECALL THAT WAS IN THE SYSTEM. I HAD NOT KNOWN ABOUT THE 2ND RECALL. I TOOK MY VEHICLE TO THE DEALER FOR AN OIL CHANGE & COURTESY VEHICLE INSPECTION ON 10/07/09 (MILEAGE = 151838). THE COURTESY INSPECTION INDICATED THAT THE "SUSPENSION/STEERING" WAS "CHECKED AND OK." ON 12/23/09, I TOOK MY VEHICLE TO THE DEALER FOR AN OIL CHANGE & COURTESY VEHICLE INSPECTION (MILEAGE = 158083), AND I INDICATED THAT THE RIGHT FRONT WHEEL HAD BEGUN MAKING A WEIRD NOISE AGAIN. I WAS TOLD THAT IT WAS IT WAS FAIRLY COMMON, ESPECIALLY IF THE HOUSING GOT WET INSIDE. THE COURTESY INSPECTION INDICATED THAT THE "SUSPENSION/STEERING" WAS "CHECKED AND OK." ON 03/19/10, I HAD MY VEHICLE TOWED TO THE DEALER (MILEAGE = 161533) BECAUSE IT FELT LIKE I HAD A FLAT TIRE WHILE I WAS DRIVING, ALTHOUGH THERE WAS NOTHING WRONG WITH THE TIRES. IT ENDED UP THAT THE RIGHT FRONT AXLE HAD TO BE REPLACED. AT FIRST I WAS TOLD THE DAMAGE WAS DUE TO "NORMAL WEAR & TEAR" AND "HIGH MILEAGE." AS THEY BEGAN LOOKING AT IT MORE CLOSELY, THEY COMMENTED THAT THEY HAD NOT SEEN ONE THIS BADLY DAMAGED. IT WAS REPAIRED & READY FOR PICK UP ON 03/31/10. I AM IN THE PROCESS OF FINDING OUT MORE INFORMATION ON THE RIGHT FRONT SUSPENSION ISSUES BECAUSE I DO NOT SEE HOW AFTER ALL THE "INSPECTIONS," IT WENT FROM BEING "OK" TO BEING TOLD THAT THEY HAD NOT HAD ONE COME IN THAT WAS THAT BADLY DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324040April 6, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW IN MY 2004 JEEP LIBERTY WILL SUDDENLY DROP DOWN AND WILL NOT GO BACK UP EVEN THOUGH THEY ARE POWER. I THEN HAVE TO HAVE THEM REPLACED. I HAVE HAD 3 OF THE 4 WINDOWS REPLACED AND AM NOW WORKING ON THE LAST. THIS TIME, MY DOG WAS IN THE BACK. HAD MY MOTHER NOT BEEN IN THE BACK SEAT HE WOULD OF JUMPED THROUGH NOT KNOWING WHAT WAS GOING ON. THERE I AM DRIVING DOWN THE HIGHWAY AND MY WINDOW SLIPS DOWN. THIS IS EXPENSIVE TO COST AND CAN BE VERY DANGEROUS... CAN YOU IMAGINE IF YOUR CHILD WAS BACK THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324065April 6, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
USED VEHICLE, CARFAX SHOWS ISSUE WITH WINDOW REGULATOR TWICE BEFORE I BOUGHT THE VEHICLE. WHILE DRIVING DOWN ROAD WITH MY WINDOW 1/2 WAY DOWN, THE WINDOW JUST WENT CRASHING INTO THE DOOR. THE WINDOW GLASS DID NOT BREAK. JEEP DOES NOT ISSUE A REPLACEMENT PART FOR THE WINDOW REGULATOR SO YOU HAVE TO GO DIRECTLY TO THE DEALERSHIP TO ORDER THE PART @ $225 OR HAVE THEM REPLACE IT FOR @ $400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324072April 6, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOW REGULATORS IN BOTH BACK WINDOWS HAVE FAILED TWICE, CAUSING THE WINDOWS TO FALL. THIS IS A SAFETY ISSUE. IF THESE FAIL DURING AND ROLLOVER ACCIDENT AND THE WINDOW FALLS A PERSON CAN BE EJECTED FROM THE VEHICLE. IT ALSO POSES A THREAT FOR VEHICLE THEFT OR ABDUCTION BECAUSE OF AN UNSECURED VEHICLE. ON APRIL 3 2010 OUR REAR DRIVERS SIDE WINDOW FAILED FOR THE SECOND TIME AND THE PASSENGER SIDE REAR HAS ALSO FAILED TWICE ALL SINCE JULY OF 06'. ONLINE FORUMS HAVE HUNDREDS OF PEOPLE WHO HAVE HAD SIMILAR EXPERIENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323740April 5, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2007 JEEP LIBERTY. I HAVE HAD 2 SEPARATE WINDOW REGULATORS FAIL ON 2 SEPARATE WINDOWS. THE 2ND TIME THIS HAPPENED I WAS TRAVELING ON THE FREEWAY. THE WINDOW SLID DOWN AND SEEMED TO CAUSE ISSUES WITH THE DOOR. THE DOOR CAME PRATICALLY OPEN BUT MAINTAINED A CATCH ON THE DOOR HOOK. I HAD TO STOP ON THE SIDE OF THE FREEWAY TO ADDRESS THIS PROBLEM. LUCKILY THERE WAS NOT A WRECK. I WAS TOLD THERE HAVE BEEN ALOT OF COMPLAINTS WITH THIS REGULATOR PROBLEM BUT I HAVE TO PAY TO HAVE IT FIXED. THE WINDOW NOR THE DOOR WERE BEING USED AS NO ONE WAS SITTING IN THAT SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323779April 5, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FOR THE 3RD TIME, THE WINDOW OF MY 2007 JEEP LIBERTY HAS STOPPED WORKING AND IS DROPPING INTO THE DOOR! IN FACT, AT THIS MOMENT, BOTH OF THE BACK WINDOWS DROPPING INTO THE DOOR AND THE MOTOR WILL NOT WORK. THE FIRST TIME IT HAPPENED TO MY DRIVER SIDE FRONT WINDOW, THE CAR WAS UNDER WARRANTY. NOW IT IS NOT AND I AM MAD!!!!! WHEN I CALLED DEALER TO FIND OUT HOW MUCH THE MOTOR WOULD BE THEY TOLD ME THAT DESIGN HAD CHANGED AND I WOULD HAVE TO BUY THE WINDOWS TOO. THIS IS CRAZY I HAVE NOW LEARNED ON THE INTERNET AND BY TALKING TO PEOPLE THAT THIS IS A COMMON PROBLEM WITH JEEP/CHRYSLER WITH DIFFERENT YEARS INVOLVED TOO. THIS IS CRAZY WHAT IS IT GOING TO HAPPEN BEFORE THEY WILL ISSUE RECALL SOME CHILD GET HURT BY GLASS BREAKING OR CAUSE AND ACCIDENT. ALSO, SINCE WINDOW IS MESSED UP THE LOCK SYSTEM ON DRIVER SIDE BACK DOOR IS ALSO MESSING UP. UNKNOWN IF RELATED. CHRYSLER JEEP NEEDS TO DO A RECALL ON THIS PROBLEM, FIX ALL WINDOWS ONCE AND FOR ALL SO WE HAVE PEACE OF MIND WHILE WE DRIVE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323827April 5, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY REAR PASSENGER SIDE POWER WINDOW FELL DOWN AND WOULD NOT GO BACK UP. I TRIED THE AUTOMATIC PUSH BUTTONS AND ALL MY OTHER WINDOWS WORKED, BUT NOT THAT PARTICULAR WINDOW. THEN THE CORD GOT CAUGHT AND I COULD NOT OPEN THE DOOR FOR MY FRIEND TO GET OUT OF THE BACK SEAT. I DID NOT HIT ANYTHING WITH MY CAR AND NOTHING HIT MY CAR. THE WINDOW FELL DOWN ON ITS OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323906April 5, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE RIGHT AND LEFT REAR POWER WINDOW REGULATORS HAVE FAILED WITHIN THREE DAYS OF EACH OTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323659April 4, 2010
VISIBILITY
DRIVER'S SIDE POWER WINDOW MECHANISM BROKE - THE WINDOW FELL INTO THE BOTTOM OF DOOR PANEL. THIS HAPPENED LAST YEAR ON MY LEFT SIDE PASSENGER DOOR WINDOW AND IS A KNOWN PROBLEM TO JEEP. HOWEVER, INSTEAD OF RECALLING THIS AND FIXING IT, I HAD TO PAY $520 FOR A REPAIR TO THE DEALER. THIS IS DANGEROUS, BECAUSE IT HAPPENS AT ANY TIME WITHOUT WARNING, AND THERE IS NO WAY TO PUT THE WINDOW UP ONCE IT FALLS DOWN INTO THE DOOR. I WAS FORTUNATE THAT I WAS NOT FAR FROM HOME OR ON A TRIP WHEN THIS HAPPENED, OR IT COULD HAVE BEEN EXTREMELY DANGEROUS. THERE ARE THOUSAND OF PEOPLE OWNING JEEP LIBERTIES WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323562April 3, 2010
UNKNOWN OR OTHER
WINDOW REGULATOR IN THREE OF THE WINDOWS FAILED WHILE DRIVING. NO WAY TO PUT UP THE WINDOW WHILE DRIVING. NO WAY TO SECURE THE VEHICLE WHEN PARKED. NO WAY TO KEEP RAIN AND SNOW FROM COMING IN THE WINDOW UNTIL IT WAS REPAIRED. WE REPLACED THE WINDOW REGULATORS WITH ONES FROM A SALVAGE YARD. WE KEPT OLD PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323509April 2, 2010
STRUCTURE:BODY
THE POWER WINDOWS IN MY 2006 JEEP LIBERTY HAVE A DESIGN DEFECT. THE ORIGINAL DESIGN INCLUDES A PLASTIC PART WHICH BREAKS AND ALLOWS THE WINDOW TO FALL DOWN INTO THE DOOR. MY DRIVER-SIDE PASSENGER WINDOW HAS BEEN HELD UP WITH TAPE FOR THE PAST 12 MONTHS. I RECENTLY HAD TO PAY $250 TO HAVE THE DRIVER'S-SIDE WINDOW REGULATOR REPLACED. RESEARCHING ONLINE I HAVE SEEN INCIDENTS WHERE OWNERS HAVE HAD TO HAVE THE SAME WINDOW REPLACED TWO OR THREE TIMES AT $300-$500 PER INCIDENT.MOPAR BODY SERVICE BULLETIN 23-008-09 AND 23-014-08 DETAIL THE ISSUE AND CHRYSLER'S CORRECTION. PLEASE LET ME KNOW ([XXX]) IF THIS IS SUBJECT TO A NHTSA SAFETY RECALL OR OF I SHOULD START A CLASS-ACTION LAWSUIT TO CORRECT THIS DEFECT. THERE IS AN AFTERMARKET KIT WHICH REPLACES THE FAULTY PLASTIC PART WITH A STEEL PART AT HTTP://WWW.STEIGERPERFORMANCE.COM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323526April 2, 2010
FUEL SYSTEM, GASOLINE
WHILE FILLING FUEL TANK AIR TRAPPED IN THE TANK DOES NOT VENT PROPERLY RESULTING IN FUEL SPILLAGE ON THE VEHICLE AND GROUND. THIS HAPPENS AT EVERY FILL UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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