Jeep Liberty Complaints

8,882 consumer complaints on file.

#10328283April 30, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. AFTER ROLLING DOWN THE DRIVER SIDE WINDOW, THE CONTACT NOTICED THAT THE WINDOW WOULD NOT GO BACK UP. THE OTHER THREE WINDOWS HAD PREVIOUSLY BEEN REPAIRED FOR THE SAME FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328034April 29, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE DRIVING AT SPEEDS OF 60 MPH, THE ACCELERATOR PEDAL BECAME STUCK IN THE OPEN THROTTLE POSITION. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE VEHICLE WAS SAFE TO DRIVE. LATER, WHILE DRIVING AT SPEEDS OF 60 MPH, THE FAILURE OCCURRED A SECOND TIME. THE CONTACT STATED THE BRAKES WOULD NOT ENGAGE. THE CURRENT AND FAILURE MILEAGES WERE 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328057April 29, 2010
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE (NHTSA CAMPAIGN ID NUMBER 09V119000: SUSPENSION FRONT, CONTROL ARM) AND UPON CONTACTING THE DEALER WAS TOLD THAT THEY ONLY RECEIVED ONE SET OF PARTS PER WEEK. THE CONTACT WAS INFORMED THAT HE WAS NUMBER FIVE ON THE DEALERS WAITING LIST, WHICH MEANT HE WOULD NOT BE ABLE TO HAVE VEHICLE REPAIRED FOR AT LEAST ANOTHER FIVE WEEKS. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THERE WERE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 130,000. UPDATED 07/01/10 *BF THE CONSUMER STATED HE STILL HAS NOT HEARD FROM THE DEALER OR CHRYSLER. UPDATED 07/02/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328104April 29, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT ALL OF THE WINDOWS ON HER VEHICLE FAILED AT LEAST ONCE AT DIFFERENT TIMES. THE WINDOWS FELL INTO THE DOOR PANEL AND SHE WAS UNABLE TO RECOVER THEM. THE VEHICLE WAS TAKEN TO THE DEALER REGARDING EACH FAILURE AND THE DEALER REPLACED THE WINDOW REGULATOR. THE REAR DRIVERS SIDE WINDOW RECENTLY FAILED AND THE DEALER ADVISED HER TO REPLACE THE REAR WINDOW REGULATOR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328138April 29, 2010
STEERING
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE CONTACT WAS UNABLE TO CONTROL THE STEERING WHEEL AND CRASHED INTO A GUARDRAIL. THE CONTACT SUFFERED BROKEN RIBS, SEVERAL BRUISES AND CUTS. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER CONFIRMED THAT AN INVESTIGATOR WOULD FURTHER ASSESS THE FAILURE. THE INVESTIGATION HAD NOT OCCURRED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 25,000. UPDATED 06/22/10.*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10327689April 27, 2010
VISIBILITY
THE LEFT REAR WNIDOW FALLS DOWN AT ANYTIME. MY CHILDREN COULD FALL OUT THE WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327691April 27, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT COULD HEAR WIND IN THE CABIN AND FOUND THE REAR PASSENGERS SIDE WINDOW WAS OPEN WITHOUT DRIVER INTENT. SHE WAS UNABLE TO CLOSE THE WINDOW AND TOOK THE VEHICLE TO A LOCAL REPAIR SHOP. THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE WINDOW REGULATOR HAD FAILED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BY NO ASSISTANCE WAS OFFERED. THE FAILURE AND THE CURRENT MILEAGES WERE 66,460.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327362April 26, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2006 JEEP LIBERTY WINDOW REGULATORS FAIL MULTIPLE TIMES; POSSIBLE CRASH HAZARD DUE TO UNEXPECTED FALLING WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327554April 26, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM). THE CONTACT CALLED AN AUTHORIZED DEALERSHIP ON 04/19/10 AND MADE AN APPOINTMENT FOR 04/26/10. WHEN SHE ARRIVED AT THE DEALERSHIP, SHE WAS INFORMED THAT THE PART FOR REPAIR HAD NOT ARRIVE AND THEY WERE NOT SURE WHEN THE PARTS WOULD ARRIVE. THE CONTACT STATED THAT HER HUSBAND TOLD THE DEALER THAT SHE WAS SPEAKING WITH NHTSA AND THE DEALER AGREED TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327626April 26, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FUEL PUMP FELL INSIDE OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FUEL ROD WOULD BREAK INSIDE THE FUEL TANK WHENEVER THE FUEL LEVEL WAS AT A QUARTER TANK. THE CONTACT WAS INSTRUCTED TO KEEP THE FUEL LEVEL ABOVE A QUARTER TANK OF GASOLINE. THE DEALER REPLACED THE FUEL TANK BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WARRANTY WAS NO LONGER VALID AND THE CONTACT WAS RESPONSIBLE FOR ALL REPAIR EXPENSES. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE CURRENT MILEAGE WAS APPROXIMATELY 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327336April 25, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FOR THE 4TH TIME IN ALMOST AS MANY YEARS I HAVE HAD THE POWER WINDOW REGULATOR FAIL LEAVING THE WINDOW(S) IN THE STUCK DOWN POSITION. THESE COMPONENTS FAIL VERY OFTEN ACROSS THE JEEP LIBERTY MODELS. MINE IS A 2006 BUT I KNOW OF PEOPLE FROM 2002 TO CURRENT THAT HAVE HAD THIS EXACT ISSUE OVER AND OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327301April 24, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT
BAD ACTUATOR ON THE 2006 JEEP LIBERTY WINDOWS. THIS IS THE 4TH TIME I NEED TO GET THE WINDOW FIXED. IT HAS NEVER BEEN CORRECTED. THERE IS A NEW ACTUATOR SUPPOSE TO BE BETTER BUT HAVE TO REPLACE THE WINDOW ALSO. BAD THING ABOUT IT THE WINDOW CAN FALL DOWN AND IT WOULD BE UNSECURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327124April 23, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:OTHER:LABELS
3 OF THE 4 POWER WINDOWS ON MY 2007 JEEP LIBERTY HAVE FAILED...ONCE THE WINDOWS FAIL THE WILL NOT STAY UP. HAD THEM FIXED UNDER WARRANTY. THE FRONT DRIVER WINDOW IS FAILING AGAIN. THIS IS A FAULTY PART AND SHOULD BE RECALLED. I AM CONSIDERING IF THE PROPER AGENCIES DO NOT ADDRESS THIS ISSUE TO SEEKING OUT AND FILING A CLASS ACTION LAWSUIT AGAINST CHRYSLER AND ALL RESPONSIBLE PARTIES FOR THE LACK OF CONCERN OVER A POTENTIALLY SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327101April 22, 2010
VISIBILITY
THE DRIVER'S SIDE WINDOW IN MY 2006 JEEP LIBERTY FELL DOWN AND WILL NOT GO UP. IT WAS A SAFETY HAZARD TO DRIVE THE FREEWAYS (THE ONLY WAY FOR ME TO GET HOME FROM LOS ANGELES) IN THE RAIN WITH A WINDOW THAT MALFUNCTIONED. THE DEALERSHIP ALREADY FIXED THIS PROBLEM ONCE, AND TWICE IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326862April 21, 2010
FUEL SYSTEM, GASOLINE
2005 JEEP LIBERTY FUEL TANK OVERFLOWS DURING FULL TANK FILL-UP. THIS HAS HAPPENED AT MULTIPLE FILL-UP STATIONS AND IS ALMOST CERTAINLY NOT A RESULT OF ANY PARTICULAR PUMP DEFECT. DURING A FULL-TANK FILL UP THE AUTO-SHUT WILL ENGAGE BUT ONLY AFTER SPILLING FUEL OVER THE CAR AND ONTO THE GROUND CREATING A DANGEROUS SITUATION. THE FREQUENCY OF THE ISSUE HAS BEEN INCREASING OVER THE LAST SEVERAL MONTHS. THE PROBLEM NOW OCCURS AFTER ALMOST EVER FILL-UP. UPON FURTHER RESEARCH THIS IS A COMMON PROBLEM EXPERIENCED BY MANY OTHER OWNERS OF THIS MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326888April 21, 2010
EQUIPMENT
RECALL J17. SAVAGE LB CHRYSLER SAYS THEY HAVE NO PARTS. CHRYSLER IS SENDING ONE REPAIR A WEEK TO EACH DEALERSHIP IN THE US. I MAY BE MONTHS BEFORE THEY CAN CHECK MY 2002 JEEP. SO I DRIVE A POSSIBLY UNSAFE JEEP FOR MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326624April 20, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE BACK DRIVERS SIDE WINDOW DOES NOT GO UP OR DOWN ANY LONGER. THOUGHT IT WAS JUST SIMPLY THE WINDOW BEING OFF THE TRACK. AFTER BRINGING IT IN TO A LOCAL REPAIR SHOP WAS TOLD IT IS THE WINDOW REGULATOR THAT IS THE PROBLEM. AFTER DOING SOME SIMPLE ONLINE SEARCHES THIS IS A MAJOR PROBLEM IT APPEARS WITH 2006 OR LATER JEEP LIBERTY'S. THERE ARE THOUSANDS THAT HAVE HAD THIS ISSUE, AND THE PART IS EXPENSIVE. IT ALSO IS VERY UNSAFE AS IF YOU LEAVE A PET IN THE CAR, AND THE WINDOW JUST GOES DOWN BY ITSELF, THAT CAN BE A MAJOR PROBLEM. A EVEN BIGGER PROBLEM CAN BE IF YOU HAVE A CHILD IN THE CAR, AND THE WINDOW JUST GOES DOWN. PLUS OBVIOUSLY IF IT RAINS/ SNOWS, OR THEFT WITH WINDOW BEING OPENED. CHRYSLER WAS MADE AWARE OF THIS PROBLEM NUMEROUS TIMES, AND THEY DO NOT ISSUE A RECALL TO FIX. NOW I HAVE TO SPEND 300.00 DOLLARS OUT OF POCKET TO HAVE FIXED, WHEN THERE IS A OBVIOUS DEFECT. IM ACTUALLY LUCKY FROM WHAT I READ AS IT IS ONLY MY FIRST TIME IT HAPPENED, AND IN MOST CASES IT HAPPENS MANY MORE TIMES OVER THE LIFETIME OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326730April 20, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I PURCHASED MY 2006 JEEP LIBERTY IN 2007 WITHIN THE FIRST YEAR OF PURCHASE THE REAR RIGHT WINDOW MOTOR WENT OUT AND WAS COVERED UNDER WARRANTY AND REPLACED. WHILE STILL UNDER THE WARRANTY THE SAME WINDOW MOTOR WHEN OUT AGAIN AND WAS AGAIN REPLACED. NOW I NO LONGER HAVE A WARRANTY BOTH REAR WINDOW MOTORS HAVE GONE OUT. TO REPLACE BOTH WINDOWS WILL COST ME AROUND $830 DOLLARS. THIS IS A SERIOUS PROBLEM WITH THESE WINDOW MOTORS AND NEEDS TO BE ADDRESSED. IF THESE MOTORS KEEP GOING OUT LIKE THIS THERE SHOULD BE A RECALL AND WE AS CONSUMERS SHOULD NOT HAVE TO FOOT THIS BILL, THIS IS A KNOWN PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326544April 20, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW DRIVER'S SIDE FELL DOWN - WINDOW REGULATOR REPLACED (2006). REAR WINDOW PASSENGER SIDE FELL DOWN- WINDOW REGULATOR REPLACED (2008). REAR WINDOW PASSENGER SIDE FELL DOWN - WINDOW REGULATOR REPLACED (2009 PART UNDER WARRANTY). REAR WINDOW DRIVER'S SIDE FELL DOWN- WINDOW REGULATOR NOT YET REPLACED (2009). NO OLD PARTS AVAILABLE EXCEPT ONE THAT HAS YET TO BE REPLACED. CONTACTED CUSTOMER ASSISTANCE IN AUBURN HILLS, MI AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO FOR ME. I ASKED IF THERE WERE ANY RECORDS OF DEFECT FOR THIS PART OR IF ANY OTHER OWNERS HAD SIMILAR COMPLAINTS AND WAS TOLD THAT THEY DON'T KEEP THOSE SORT OF RECORDS. SINCE THIS TIME I HAVE COME IN CONTACT WITH 3 PARTIES THAT HAVE THE SAME PROBLEM WITH THIS PART (FAULTY WINDOW REGULATOR) I BELIEVE THERE ARE MANY MORE THAT HAVE A PROBLEM WITH THIS PART AND THAT THE MANUFACTURER SHOULD BE HELD RESPONSIBLE FOR REPAIRS AND REIMBURSEMENT FOR REPAIRS ALREADY COMPLETED (BY DEALER OR OTHER). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326550April 20, 2010
STEERING, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, EQUIPMENT
AT 16,000 MILES MY HIGH PRESSURE POWER STEERING HOSE WENT OUT ON MY 2006 JEEP LIBERTY AND AGAIN AT 46,000. THE DEALER CLAIMS THIS IS "NORMAL" AND THERE IS NO RECALL ON A FAULTY PART. IF IT WEREN'T $462 I WOULDN'T THINK TWICE ABOUT IT. I GOT A SECOND ESTIMATE FROM THE GUY WHO WORKED ON MY OLD CAR(MAIN ST. GARAGE, FIRPLAY CO) AND HE SAID THAT HE'S SEEN QUITE A FEW JEEP LIBERTY'S COME IN WITH THE SAME PROBLEM...ONE LAST WEEK AND BEFORE THAT THERE WERE 3 OTHERS IN A 2 WEEK PERIOD. HE ALSO STATED THAT JEEP IS NOW USING A DIFFERENT COMPANY TO SUPPLY THEM WITH THE PART WHICH, TO ME, MEANS THEY KNOW THERE WAS A PROBLEM WITH THE OLD ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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