Jeep Liberty Complaints

8,882 consumer complaints on file.

#10321306March 21, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:MECHANICAL
THE WINDOW REGULATORS ON ALL FOUR WINDOWS KEEP FAILING AND CAUSE THE CABLE TO EXIT OUT OF THE LOCKING MECHANISM. THIS IN TURN GIVES THE DOOR THE APPEARANCE OF BEING CLOSED. THE DOOR CAN SWING OPEN AND CAUSE THE PASSENGER TO FLY OUT. THE FIRST TIME THIS HAPPEN MY CHILD WAS IN THE BACK SEAT WITH THE PROPER RESTRAINTS BUT JUST SEEING THE DOOR OPEN SCARED THE YOU KNOW WHAT OUT OF ME. I TOOK THE VEHICLE TO THE DEALER AND THEY TOLD ME I WAS STILL COVERED SO THEY CHANGED THE REGULATOR ON ALL FOUR WINDOWS AND SAID ALL WAS FINE. A YEAR LATER THE SAME WINDOW DID THE SAME THING SO AGAIN I WENT TO THE DEALER BUT THIS TIME THE STORY WAS DIFFERENT. NOT ONLY WAS MY REGULATOR BAD BUT MY WINDOW ALSO HAD TO BE REPLACED. I WAS GIVEN A TOTAL OF ABOUT $500.00 TO REPAIR THE WINDOW AGAIN AND I ASKED WHY I HAD TO PAY FOR SOMETHING THAT WAS REPAIRED ONE YEAR BEFORE. THEY SAID THIS WAS NOT THE FIRST TIME THIS ISSUE HAD HAPPEN AND UNFORTUNATELY THEIR WAS NO RECALL. I SAID IT WAS NOT RIGHT TO HAVE TO PAY FOR SOMETHING THAT WAS BY ALL STANDARDS SHOULD BE A COMPLETE AND TOTAL RECALL.WHY DO WE WAIT FOR A ACCIDENT OR EVEN WORSE DEATH TO HAPPEN BEFORE SOME THING IS DONE. THE JOB WAS DONE AND I WAS SURPRISED WHEN I WAS ONLY CHARGED $100. I WOULD HAVE PAID ANY PRICE FOR MY FAMILY'S SAFETY. PLEASE DON'T WAIT FOR A TRAGEDY TO HAPPEN BEFORE A RECALL IS IN EFFECT. I NOW HAVE ANOTHER REGULATOR AND WINDOW TO REPAIR AND TWO MORE TO KEEP AN EYE ON. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321085March 19, 2010
ENGINE AND ENGINE COOLING:ENGINE
NO WARNING OF THE FAILURE. VALVE SPRING BROKE DUE TO NON CLEARANCE IN THE VALVE GUIDE CAUSING THE VALVE TO HANG AND GET SMACKED BY THE PISTON CAUSING SEVERE DAMAGE TO THE ENGINE. NEEDS ENGINE REPLACED AT A COST OF $5 THOUSAND DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321089March 19, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY TEEN DAUGHTER, AFTER SAVING FOR YEARS, JUST BOUGHT A 2006 JEEP LIBERTY. THE WINDOW TOTALLY DROPPED. AFTER SEARCHING, THIS SEEMS TO BE A DEFECTIVE PRODUCT. NOT ONLY IS THIS A MAJOR SAFETY ISSUE, IT IS APPARENT THAT CHRYSLER CORP DOES NOT WANT TO TAKE RESPONSIBILITY. IT IS A SHAM THAT CONSUMER RELATIONS IN THE UNITED STATES IS DECLINING. PLEASE ADDRESS AND GIVE THE NEXT GENERATION A LITTLE HELP!!!!!! REPLACE THE WINDOW REGULATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320797March 18, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THERE ARE NO EVENTS LEADING UP TO THE FAILURE OF THE WINDOW REGULATOR. SUDDENLY AND WITHOUT WARNING THE WINDOW WILL DROP INSIDE THE DOOR AND IT CANNOT BE OPENED WITH THE WINDOW CONTROLS. THE WINDOW REGULATOR MUST BE REPLACED TO CORRECT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320737March 18, 2010
VISIBILITY, EQUIPMENT:MECHANICAL
I WAS DRIVING ON 295 IN BALTIMORE, MD DURING RUSH HOUR WHEN MY DRIVER'S SIDE REAR WINDOW STARTED TO FALL. THIS IS THE 6TH TIME I HAVE HAD A REGULATOR PROBLEM, SECOND TIME FOR THIS WINDOW. I ALMOST HIT THE CAR IN FRONT OF MY BECAUSE IT CAUGHT ME OFF GUARD. I WENT TO THE DEALERSHIP AND SURE ENOUGH ITS THE REGULATOR EXCEPT THIS TIME THEY AREN'T JUST REPLACING THE REGULATOR BUT THE GLASS TOO. I REALLY WANTED ANOTHER JEEP BUT SINCE I KEEP HAVING THE SAME PROBLEM THAT ISN'T GOING TO HAPPEN. JEEP NEEDS TO ISSUE A RECALL, EVERYONE IN THE DEALERSHIP SAID THIS IS AN ONGOING PROBLEM. IF THEY KNOW IT IS A PROBLEM; THEY NEED TO DO SOMETHING ABOUT IT. THEY NEED TO DO SOMETHING BEFORE SOMEONE DIES FROM IT. IT IS EXTREMELY DISTRACTING. IT ALSO REDUCES YOUR VISIBILITY WHEN YOU HAVE TO DUCT TAPE YOUR WINDOW SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320779March 18, 2010
UNKNOWN OR OTHER, VISIBILITY:REAR WINDOW WIPER/WASHER
POWER WINDOWS OF JEEP LIBERTY 2006 4X4 FAILED A SECOND TIME. AFTER DRIVING ON HIGHWAY I REALIZED THAT REAR WINDOW ON PASSENGER SIDE SLID DOWN INTO DOOR AND COULD NOT BE PUSHED UP AGAIN. THIS HAD HAPPENED THE FIRST TIME IN JULY 2008 AND WAS REPAIRED UNDER WARRANTY. THE WINDOW REGULATOR WAS REPLACED. THE FAILING OF THE POWER WINDOWS IS A SAFETY ISSUE. THE CAR CAN NOT SAFELY LEFT ALONE CLOSED BECAUSE THE WINDOW ALWAYS WILL SLIDE DOWN WITHOUT WARNING-> RAIN DAMAGE, THEFT. LOAD CAN GET DAMAGED OR FALL OUT OF THE CAR, KIDS OR PETS CAN GET HURT. THE DEALERSHIP STATES THAT THE WHOLE WINDOW ASSEMBLY NEEDS TO BE EXCHANGED ($750) ALTHOUGH THE WINDOW IS NOT DAMAGED. THIS FAILURE OF THE WINDOW REGULATORS IS COMMON ON 2006 AND OLDER MODELS. JEEP HAS TO DO A RECALL AND PROVIDE RELIABLE AND SAFE POWER WINDOWS ON LIBERTY 2006 AND OLDER MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320374March 17, 2010
VISIBILITY
04 JEEP LIBERTY: LEFT SIDE DRIVER & REAR PASSENGER WINDOWS FELL DOWN INTO THE DOORS. UNABLE TO FIX IT WITHOUT SPENDING APPROX. $300 PER DOOR. THE WINDOWS ARE NOW HELD UP BY SCOTCH TAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320409March 17, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING AT SPEEDS OF 25 MPH IN COLD TEMPERATURES, THE CONTACT ATTEMPTED TO CLOSE THE POWER WINDOWS BUT HEARD AN UNUSUAL SNAP WHEN DOING SO. THE DRIVERS SIDE WINDOW THEN BEGAN DROPPING AT AN UNUSUAL ANGLE. THE DEALER MADE REPAIRS TO THE WINDOW ACCORDINGLY. WITHIN A FEW DAYS, THE REAR DRIVERS SIDE WINDOW BEGAN TO EXHIBIT THE SAME FAILURE. THERE WERE NO FURTHER REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT WAS 71,000. UPDATED 5/3/10 *CN THE LEFT FRONT WINDOW WAS STUCK AND IT WOULD NOT ROLL UP OR DOWN. THE DEALER REPLACED THE WINDOW REGULATOR. UPDATED 06/28/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320426March 17, 2010
FUEL SYSTEM, GASOLINE
AT LEAST A YEAR AGO I VERBALLY NOTIFIED JOHN ELWAY JEEP-WEST, NOW GO, THAT WHEN ADDING GASOLINE AT THE FILLING STATION THE AUTO-SHUT-OFF DID NOT WORK AND ALLOWED THE TANK TO OVERFLOW ONTO MY PERSON, THE SIDE OF THE VEHICLE AND THE CEMENT. I WAS TOLD THE GAS TANK WOULD NEED TO BE DRAINED BEFORE A DETERMINATION COULD BE MADE. I DID PURCHASE FUEL FROM THREE FILLING STATIONS PROVING THE OVERFLOWING WAS NOT A RESULT OF THE EQUIPMENT PUMPING GASOLINE INTO MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320500March 17, 2010
VISIBILITY
I ROLLED DOWN THE REAR DRIVERS SIDE WINDOW. WHEN TRYING TO GET THE WINDOW UP THE WINDOW FELL INSIDE THE DOOR. WHILE THIS CAUSED NO IMMEDIATE DANGER BECAUSE WE WERE NOT MOVING. THIS COULD BE EXTREMELY DANGEROUS FOR MY CHILDREN WHO ARE USUALLY RIDING IN THE REAR SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320547March 17, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2010 JEEP LIBERTY WITH LESS THAN 9000 MILES STARTED LEAKING OIL FROM SOME WHERE UNDER ENGINE WHEN RUNNING, HOT OIL LEAKS INTO THE EXHAUST SYSTEM WITH POTENTIAL TO START A FIRE DUE TO HOT OIL AND HOT EXHAUST SYSTEM. DEALER CLAIMS NOT TO KNOW ANYTHING ABOUT ANY PROBLEMS WITH NEW ENGINE. PLEASE HELP ME CAR IS STILL UNDER WARRANTY BUT DEALER DOESN'T KNOW WHAT IS THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320579March 17, 2010
VEHICLE SPEED CONTROL
THE 2005 JEEP LIBERTY IN WHICH WE WERE RIDING ACCELERATED WHILE I WAS DEPRESSING THE BRAKE PEDAL. THIS HAPPENED TWICE. THE FIRST TIME, I THOUGHT THAT PERHAPS I HAD HIT THE ACCELERATOR ACCIDENTALLY. THE SECOND TIME (THE VERY NEXT TIME WE STARTED THE JEEP), I HAD MY FOOT ON THE BRAKE TO SLOW OUR DESCENT DOWN A LONG DRIVEWAY. I AM POSITIVE MY FOOT WAS ON THE BRAKE. THE JEEP LUNGED FORWARD AND PICKED UP SPEED. THE ONLY WAY I COULD STOP WAS TO TURN INTO AN EMBANKMENT. THE JEEP OVERTURNED. THE ACCIDENT OCCURRED ON DECEMBER 26, 2008 AND WAS REPORTED THAT DAY TO THE POLICE AND OUR INSURANCE COMPANY. THE 2010 TOYOTA INCIDENTS HAVE PROMPTED ME TO REPORT THIS INCIDENT, BUT THE ACCIDENT OCCURRED A YEAR EARLIER. AGAIN, I REPEAT: THE BRAKE PEDAL WAS DEPRESSED; THIS WAS NOT A CASE OF ACCIDENTALLY HITTING THE ACCELERATOR. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10320136March 16, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE RECENTLY DRIVING MY 2004 JEEP LIBERTY, MY 10-YEAR OLD DAUGHTER IN THE BACKSEAT BEGAN TO LOWER THE REAR WINDOW USING THE POWER WINDOW BUTTON. AT A CERTAIN POINT, I HEARD A LOUD GRINDING NOISE. UPON STOPPING, I NOTED THAT THE WINDOW HAD FAILED IN THE LOWERED POSITION AND WOULD NOT MOVE WITH FURTHER MANIPULATION OF THE POWER WINDOW BUTTON. HOWEVER, I ALSO NOTED THAT THE REAR PASSENGER DOOR WOULD NOT OPEN AND WAS JAMMED SHUT. I WAS UNABLE TO OPEN THE DOOR FROM EITHER THE INSIDE OR OUTSIDE OF THE VEHICLE. UPON TAKING THE VEHICLE HOME AND REMOVING THE DOOR PANEL, I NOTED THAT THE WINDOW REGULATOR ' A PLASTIC PIECE ' HAD FAILED. AT THIS POINT, I WAS STILL UNABLE TO OPEN THE DOOR. I THEN REMOVED THE POWER WINDOW MOTOR AND ACCOMPANYING ASSEMBLY. WITH THIS ACTION, I NOTED THAT THE SCREW CABLE, IN ABSENCE OF THE PLASTIC REGULATOR PIECE, HAD RUN ITS ENTIRE LENGTH UP INTO THE REAR PORTION OF THE DOOR BEHIND THE LOCKING MECHANISM. WITH THE SCREW CABLE LODGED BEHIND THE LOCKING MECHANISM, THE DOOR WAS JAMMED AND WOULD NOT OPEN WITH ANY NORMAL FORCE. A SIMPLE SEARCH ON THE INTERNET RESULTS IN NUMEROUS DISCUSSIONS OF PROBLEMS WITH THE WINDOW REGULATOR FAILING DUE TO THE PLASTIC DESIGN. IT IS IN MY OPINION THAT SUCH A FAILURE IS HAZARDOUS AS IT MAY RENDER THE OCCUPANT UNABLE TO EGRESS THE VEHICLE IN AN EMERGENCY. ALTHOUGH THE PROBABILITY OF A CRASH COUPLED WITH A REGULATOR FAILURE IS LOW, A SIMPLE FIX IS INEXPENSIVE IN COMPARISON SUCH AS OFFERING A REPLACEMENT REGULATOR PIECE MADE OF A MATERIAL MORE RESISTANT TO FATIGUE AND/OR RE-ROUTE THE TUBING THAT HOUSES THE SCREW CABLE SUCH THAT FAILURE OF THE REGULATOR WILL NOT ALLOW THE SCREW CABLE TO RUN BEHIND THE LOCKING MECHANISM. I HAVE SINCE DISCONNECTED THE ELECTRICAL LEAD TO THE POWER WINDOW MOTOR AND TIE-WRAPPED THE WINDOW IN THE CLOSED POSITION PENDING A SUITABLE FIX TO THE REGULATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320203March 16, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*- THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT END COLLAPSED WITH SEPARATION OF THE FRONT DRIVER WHEEL AXLE. THERE WAS NO PRIOR WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THE FAILURE WAS IDENTICAL TO A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION: FRONT: CONTROL ARM). THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320224March 16, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS LOOKING AT OTHER COMPLAINTS AND NOTICED A SIMILAR PROBLEM WITH THE ELECTRIC WINDOWS. WE REPAIRED ONE WINDOW AND ARE SAVING UP TO REPAIR THE NEXT. IT IS ABSURD HOW MUCH THIS COSTS TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320226March 16, 2010
FUEL SYSTEM, GASOLINE
THE GAS TANK ON MY JEEP 2005 LIBERTY RENEGADE OVERFLOWS EACH TIME I FILL UP THE CAR NOW. THIS HAPPENED THE LAST THREE TIMES I FILLED UP, EVEN THO WE USED DIFFERENT BRANDS AND GAS STATIONS. THIS IS A SERIOUS SAFETY HAZARD AS IT SPILLS GAS ALL OVER THE PERSON FILLING AND THE GROUND! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320265March 16, 2010
ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*-THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, AN INCREASE IN ACCELERATION OCCURRED WITHOUT WARNING. THE VEHICLE WAS ABLE TO SLOW DOWN AFTER FORCE WAS APPLIED TO THE BRAKE PEDAL. THE ENGINE WAS TURNED OFF FOR A FEW MOMENTS. THE ENGINE WAS RESTARTED AND WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE WAS CONTRIBUTED TO THE TURBO CHARGER FAULTY WIRE WITH A LOOSE CONNECTION. THE COMPUTERIZED SYSTEM WAS REPROGRAMMED. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 67. THE CURRENT MILEAGE WAS 25,990 UPDATED 6/1/10 *CN UPDATED 06/04/10*LJ THE CONSUMER STATED WHILE DRIVING, THE ENGINE REVVED AT A HIGH RPM AND ALMOST CAUSED HIM TO HAVE AN ACCIDENT. HE JAMMED ON THE BRAES BECAUSE HE WAS APPROACHING STOPPED TRAFFIC. THE CONSUMER SOON PULLED OVER TO THE SIDE OF THE ROAD AND HEARD THE ACCELERATOR PEDAL POP LOOSE AND BACK INTO POSITION. PRIOR TO THE INCIDENT, THE CHECK ENGINE LIGHT ILLUMINATED AND THE THROTTLE CONTROL LIGHT KEPT FLASHING AND STAYED ON AFTER THE INCIDENT. THE DEALER STATED A LOOSE WIRE CAUSED THE PROBLEM. UPDATED 09/02/10*JB THE CONSUMER STATED THE DEALER SENT HIM A CHECK FOR THE LAST PROBLEM. UPDATED 09/14/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319681March 15, 2010
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HAD ALMOST 150,000 MILES. PARKED VEHICLE AND TURNED OFF. WHEN I TRIED TO START VEHICLE IT SHOOK AND RAN VERY ROUGH ONLY IF I HAD MY FOOT SLIGHTLY ON THE GAS PEDAL. MECHANIC SAID THAT THE RING THAT HOLDS THE VALVE COVER CAME OFF AND WENT INSIDE THE CYLINDER AND IT COULDN'T FIRE CORRECTLY. I NEEDED THE ENGINE REBUILT AT A COST OF OVER $4000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319683March 15, 2010
POWER TRAIN:DRIVELINE
PROPELLER SHAFT BEARING WAS EXPOSED CAUSING GRINDING/RATTLING NOISE AND POSSIBLE FAILURE. WHILE DRIVING I HEARD A LOUD CLICK AND RATTLING NOISE. I TOOK THE CAR TO THE MECHANIC AND HE SAID THAT HE COULD SEE THE BEARING EXPOSED FOR THE PROPELLER SHAFT AND THAT IT NEEDED REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320033March 15, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY 4X4 PURCHASED JUNE 2009 WITH 15K MILES (PROGRAM VEHICLE). OCTOBER 2009 THE DRIVERS SIDE POWER WINDOW FAILED WHEN DOWN SELECTED. DEALERSHIP REPLACED REGULATOR UNDER MFGR WARRANTY. MARCH 2010 DAUGHTER AND BOYFRIEND WERE CRUISING AT 65 MPH ON THE INTERSTATE WHEN THE LEFT REAR WINDOW FAILED AND PARTIALLY FELL INTO THE DOOR. THEY MANAGED TO PULL THE WINDOW INTO THE CLOSED POSITION; BUT THEN HAD GREAT DIFFICULTY GETTING THE LEFT REAR DOOR TO LATCH SHUT. EVIDENTLY SOME COMPONENT OF THE WINDOW REGULATOR SYSTEM WAS INTERFERRING WITH THE LATCH MENCAHISM. LUCKILY THEY WERE ABLE TO GET THE DOOR CLOSED TO FINISH THE DRIVE HOME (60+ MILES). DEFINITE SAFETY HAZARDS INCLUDE STARTLED DRIVER WHEN WINDOW FALLS, DOORS THAT CAN BE JAMMED EITHER IN CLOSED OR OPEN POSITION, AND OF COURSE SECURITY. MFGR CHARGES CUSTOMER FOR KNOWN DEFECTIVE DESIGN/ENGINEERING PARTS REPLACEMENT (IE: REDESIGNED REGULATOR & GLESS). MFRG NEEDS TO BE HELD RESPONSIBLE. PROBLEM WARRENTS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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