Jeep Liberty Complaints

8,882 consumer complaints on file.

#10323281April 1, 2010
EQUIPMENT ADAPTIVE/MOBILITY
I HAVE A JEEP LIBERTY 2006, LAST YEAR THE PASSENGER WINDOW REGULATOR BROKE AND THEN ALMOST EXACTLY A YEAR LATER THE DRIVER WINDOW REGULATOR BROKE. I HAVE TO REPLACE THE WINDOW AND REGULATOR (BECAUSE OF AN "UPGRADE" IN THE REGULATOR PART YOU HAVE TO BUY A WINDOW AS WELL). FROM LAST MARCH TO THIS MARCH THEY HAVE DOUBLED THE PRICE OF THE REGULATOR MAKING THE REPAIR EVEN MORE COSTLY TO CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323299April 1, 2010
VISIBILITY, LATCHES/LOCKS/LINKAGES
WINDOW REGULATORS BREAK WITH NORMAL USE. THIS HAS CREATED A FINANCIAL STRESS AND SAFETY ISSUE. MY DOORS WILL NOT OPEN. I WAS INFORMED BY A DEALERSHIP THAT DOOR OPENING MECHANISM GETS INTERFERED WITH WHEN THE REGULATOR BREAKS. THEY WERE ABLE TO GET THE WINDOWS TO STAY UP, AS I CANNOT AFFORD THE REPLACEMENT. BUT BOTH REAR DOORS WILL NOT OPEN FROM THE INSIDE, AND THE WINDOWS WILL NOT FUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323348April 1, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. UPON STARTING THE VEHICLE, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE NEXT DAY, THE ABS AND THE TRACTION CONTROL LIGHTS REMAINED ILLUMINATED WHILE THE TACHOMETER AND SPEEDOMETER DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE HAD NOT BEEN REPAIRED BUT THE PROBLEM STILL OCCURRED WHENEVER THE CONTACT DROVE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,500. THE CURRENT MILEAGE WAS APPROXIMATELY 57,000. UPDATED 05/18/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322962March 31, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH A CHIME SOUNDED INSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE COULD POSSIBLY BE RELATED TO THE FUEL INDICATOR. WHENEVER GASOLINE WAS DISPENSED INTO THE FUEL TANK, THE FUEL SPRAYED OUT FROM THE INTAKE SPOUT. THE FAILURE OCCURRED ON FIFTEEN SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE FUEL TANK REQUIRED REPLACEMENT. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322961March 31, 2010
LATCHES/LOCKS/LINKAGES, VISIBILITY
I HAVE A 2006 JEEP LIBERTY, THE FRONT DRIVERS WINDOW AND THE REAR DRIVERS WINDOW HAVE BOTH FALLEN WHILE DRIVING. I CURRENTLY HAVE THEM TY WRAPPED UP. THIS IS A TEMPORARY FIX BUT ALSO A SERIOUS SAFETY CONCERN AS THE DRIVER WOULD HAVE A PROBLEM WITH EGRESS IN AN ACCIDENT. CHRYSLER WILL NOT ADDRESS THIS ISSUE,THIS IS OBVIOUSLY A FACTORY DEFECT BASED ON THE AMOUNT OF COMPLAINTS, THIS NEEDS SOME ATTENTION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322967March 31, 2010
UNKNOWN OR OTHER
I OWN A 2006 JEEP LIBERTY EACH ALL OF MY WINDOW REGULATORS HAVE BROKEN ATLEAST ONCE IN THE LAST 3YRS. MY BACK DRIVER SIDE WINDOW HAS BROKEN TWICE AND MY FRONT PASSENGAR SIDE WINDOW HAS BROKEN TWICE. THIS CAUSES THE WINDOW TO FALL AND CANNOT BE HELD UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322972March 31, 2010
UNKNOWN OR OTHER
WINDOWS WILL BECOME STUCK IN THE DOWN POSITION. I HAVE HAVE THE FRONT 2 WINDOWS FIXED ALREADY, THE DRIVER SIDE TWICE AND THE PASSENGER SIDE ONCE. NOW, THE REAR PASSENGER WINDOW HAS BECOME STUCK DOWN. I HEAR THE MOTOR TURNING IN THE DOOR, BUT IT WILL NOT COME BACK UP. MY CHILD (3 YEARS OLD) SITS IN THAT SEAT AND SO IT IS EVEN MORE CONCERNING TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323250March 31, 2010
UNKNOWN OR OTHER
ON MY WAY HOME FROM WORK... WITH MY 1 YEAR OLD IN THE BACK SEAT.. THE REAR PASSENGER WINDOW FELL DOWN AND WOULD NOT GO UP. MY HUSBAND TOOK IT APART AND WE DISCOVERED THAT THE WINDOW REGULATOR HAD FAILED.. LUCKILY IT WAS NOT RAINING.. AND THE WINDOW DID NOT BREAK.. I DID SOME RESEARCH TRYING TO LOCATE A PART AND YOU HAVE TO REPLACE THE WHOLE COMPONENT WHICH COSTS AN AVERAGE OF $145 INSTEAD OF THE PLASTIC CLIP THAT PROBABLY COSTS ABOUT $1.00. IT WAS ALSO BROUGHT TO MY ATTENTION THAT THIS IS A VERY COMMON PROBLEM IN LIBERTY'S AND I WAS APPALLED THAT EVEN NEW VEHICLES WERE HAVING THESE PROBLEMS! IN MY 10 MINUTE SEARCH 20 PEOPLE REPORTED ABOUT HAVING TO REPLACE THIS PART SEVERAL TIMES IN MORE THAN ONE WINDOW! CHRYSLER SHOULD REALLY CHANGE SOMETHING SO THIS PRODUCT DOESN'T FAIL SO OFTEN IN SO MANY VEHICLES! SOME DAY SOMEONE WILL BE INJURED BECAUSE OF THIS PART MALFUNCTIONING. LUCKILY IT WAS NOT MY SON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322859March 30, 2010
EQUIPMENT, AIR BAGS:SIDE/WINDOW
PASSENGER SIDE WINDOW IN FRONT MADE A LOUD NOISE AND WENT DOWN WHEN ROLLING DOWN POWER WINDOW. THEN ONE BY ONE EACH OF MY TRUCKS WINDOW DID THE SAME THING. NONE OF THE WINDOWS WILL ROLL BACK UP. WHEN I CALLED THE DEALERSHIP SHE WAS AWARE TOLD ME THIS HAPPENS TO ALL OF THOSE TYPES OF VEHICLES AND WHEN I REPLACE THEM MORE THAN LIKELY IT WILL HAPPEN AGAIN. TO FIX THE REGULATORS IN ALL FOUR WINDOWS WILL BE 350-500 PER WINDOW TO REPAIR. THE REGULATOR FROM WHAT I UNDERSTOOD IS A SMALL PLASTIC PIECE IN THESE SPECIFIC TRUCKS THAT BREAK ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322910March 30, 2010
VISIBILITY
2006 JEEP LIBERTY LIMITED THE PASSENGER WINDOW REGULATORS ARE CONSTANTLY BREAKING AND THUS THE WINDOW FALLS ALL THE WAY DOWN INTO THE DOOR(S). I HAVE TO DRIVE WITH THE BROKEN WINDOW OPEN OR USE TAPE OR PLASTIC BAG TO KEEP RAIN OUT WHEN THE WEATHER IS BAD UNTIL I CAN GET TO THE DEALERSHIP. IN THE PAST 3 YEARS SINCE I HAVE OWNED THE CAR, I HAVE HAD TO BRING IN MY CAR ON 6 SEPARATE OCCASIONS FOR THE SAME EXACT PROBLEM. ALL THE PREVIOUS REPLACEMENTS WERE DONE UNDER WARRANTY. EACH DOOR WINDOW, EXCEPT FOR THE DRIVER'S WINDOW HAS BROKEN TWICE AND TODAY MAKES IT THREE TIME FOR THE REAR LEFT SIDE PASSENGER WINDOW. I FEEL THE SAFETY OF MY CAR IN IS JEOPARDY WHEN THE WINDOW IS FULLY DOWN AND DO NOT FEEL SAFE NOT BEING ABLE TO PUT IT UP WHEN DRIVING, ESPECIALLY AT NIGHT. THIS MODEL'S WINDOWS AND REGULATORS HAVE CAUSED MANY PEOPLE THE SAME PROBLEM AND THIS IS A MANUFACTURING DEFECT ACCORDING TO THIS SITES 175 COMPLAINTS REGISTERED SO FAR FOR THIS PROBLEM. JEEP SHOULD BE REQUIRED TO REPLACE THESE REGULATORS FOR EVERYONE FOR FREE FOR THE LIFE OF THE CAR UNLESS THEY CAN MANUFACTURE A PART THAT WILL NOT BREAK WITHIN 8 MONTHS OF INSTALLATION. THE DEALER I GO TO STATES THAT THE CAR IS NOW OUT OF WARRANTY AND THAT I MUST PAY A $150 "CO-PAY" TO HAVE IT FIXED AS A "GOODWILL" COST COVERING OF JEEP-CHRYSLER BUT THIS IS UNACCEPTABLE TO PAY FOR THEIR SHODDY DESIGN AND PARTS THAT KEEP BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322589March 29, 2010
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT 4 MPH, THE DRIVER TURNED THE STEERING WHEEL AND THE ENTIRE CONTROL UPPER ARM COLLAPSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT NO REPAIRS HAD BEEN MADE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322539March 28, 2010
VISIBILITY
07 JEEP LIBERTY REAR DRIVER'S SIDE POWER WINDOW REGULATOR FAILED. WINDOW HAS FALLEN INTO THE DOOR. PLASTIC COMPONENTS HAVE A HIGH RATE OF FAILURE. RESEARCH ON THE INTERNET REVEALS THAT THIS FAILURE HAPPENS OFTEN ON THIS VEHICLE. LOSS OF THE WINDOW CAN RESULT IN PERSONAL DANGER IN CASE OF ACCIDENT OR INCLEMENT WEATHER. PERSONAL SAFETY IS ALSO COMPROMISED WHEN YOU ARE NOT ABLE TO KEEP THE WINDOWS UP. LOSS OF CONTENTS OF THE VEHICLE IS POSSIBLE IF THIS WERE TO HAPPEN WHILE THE LIBERTY IS LEFT UNATTENDED. MY "FIX" WAS TO WIRE THE WINDOW SHUT. AFTERMARKET PARTS ARE AVAILBLE ON EBAY AND OTHER INTERNET STORES. JEEP'S FIX IS TO REPLACE THE WINDOW AND THE REGULATOR WITH PARTS FROM THE PREVIOUS MODEL LIBERTY'S PARTS BIN(A BETTER MADE DESIGN). JEEP NEEDS TO RECALL THIS AND MAKE THE REPAIR AT THEIR EXPENSE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322277March 26, 2010
EQUIPMENT
THE WINDOWS IN MY 2006 JEEP LIBERTY KEEP FALLING DOWN INSIDE THE DOOR. I HAVE HAD THIS HAPPEN TO THREE OF THE FOUR WINDOWS. ONE WINDOW I HAVE HAD IN THE REPAIR SHOP THREE TIMES (DEALERSHIP) TO FIX THE SAME PROBLEM. THE LAST TIME THE PROBLEM WAS FIXED, BUT NOW I CAN'T OPEN THE DOOR FROM THE INSIDE, WHICH TO ME SEEMS LIKE A SAFETY ISSUE. MY WIFE AND I WERE DRIVING BACK FROM A TRIP IN THE MIDDLE OF A HEAVY RAIN STORM WHEN ALL OF A SUDDEN THE WINDOW FELL DOWN INSIDE THE DOOR. IT STARTED HAILING WHICH WAS A BIG SAFETY ISSUE FOR OUR CHILDREN RIDING IN THE BACK SEAT. I AM JUST THANKFUL THAT WHAT COULD HAVE BEEN A TERRIBLE ACCIDENT DID NOT HAPPEN. THE DEALERSHIP HAS TOLD ME THAT THE PROBLEM OCCURS BECAUSE OF A BAD MOTOR INSIDE THE DOOR PANEL. THE CHEAPEST I HAVE FOUND TO FIX THIS PROBLEM IS $300 PER WINDOW. THIS IS RIDICULOUS WHEN THE PROBLEM KEEPS OCCURING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322143March 25, 2010
STRUCTURE
THE WINDOW REGULATOR'S IN MY 2006 JEEP LIBERTY CONTINUOUSLY BREAK AND THE WINDOW FALLS DOWN INTO THE DOOR. THERE ARE THOUSANDS OF COMPLAINTS OF THIS HAPPENING ALL OVER THE COUNTRY. THIS IS VERY UNSAFE WHEN A CHILD IS TRAVELING IN THE CAR FOR THE WINDOW TO JUST FALL INTO THE DOOR. AND CHRYSLER WILL ONLY REPLACE WITH ANOTHER PART THAT WILL DO THE SAME THING IN 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322201March 25, 2010
VISIBILITY
2008 JEEP LIBERTY WINDOW REGULATOR BREAKAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321496March 23, 2010
EXTERIOR LIGHTING
LEFT TAIL LIGHT BURNED OUT AND MELTED THE TAIL LIGHT. IT CONTINUES TO GO OUT AND IS A SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321307March 22, 2010
UNKNOWN OR OTHER
REAR WINDOW FELLL DOWN. WAS TOLD THE REGULATOR IS BAD. I NOW SEE THIS IS A VERY COMMON PROBLEM WITH THE JEEP LIBERTYS. I HAVE A 2006 JEEP LIBERTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321350March 22, 2010
VISIBILITY
ON 3/20/10 THE FRONT PASSENGER SIDE WINDOW FELL DOWN WHILE CAR WAS PARKED WITH DOG INSIDE IN A SNOW STORM IN PARKER, CO. MY DOG JUMPED OUT AND WAS RECOVERED BY ANIMAL CONTROL. SEVERAL ITEMS IN MY JEEP WERE COVERED IN SNOW/ICE INCLUDING PAPERWORK AND OFFICIAL FORMS FOR FOR MY WORK THAT HAS SINCE BEEN RUINED DUE TO WATER DAMAGE. THIS IS THE 5TH TIME I HAVE EXPERIENCED ISSUES WITH WINDOW REGULATORS IN THIS SAME VEHICLE. IN AUGUST OF 2009, THE REAR DIRVER'S SIDE WINDOW HAD TO BE REPLACED. AT THIS TIME CHRYSLER TOLD ME THAT DEFECTIVE PARTS WERE BEING USED IN LIBERTYS BUT THERE IS NO RECALL AND THE REPLACEMENT OPTION WAS TO REPLACE THE ENTIRE GLASS AND REGULATOR. IN DECEMBER OF 2009, THE DRIVERS SIDE WINDOW BEGAN ROLLING UP CROOKED AND WAS REPLACED. THE PASSENGER WINDOW IS YET TO BE REPLACED AS I AM WAITING ON A RESPONSE FROM CHRYSLER TO SEE IF THEY WILL COVER THE $500.00 REPAIR COST SINCE THIS IS A RECURRING PROBLEM. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321406March 22, 2010
STRUCTURE:BODY
THE REAR WINDOW OF MY 2002 JEEP LIBERTY JUST FELL WHILE I WAS DRIVING. I COULD NOT GET IT TO STAY UP AND NOW HAVE IT TAPED UP. AFTER DOING SOME INVESTIGATION OF MY OWN THIS SEEMS TO BE A RECURRENT PROBLEM WITH PEOPLE HAVING REPLACED THE WINDOW REGULATOR MULTIPLE TIMES. SOMETIMES WHEN THE WINDOW FALLS THE CABLE SOMEHOW KEEPS THE REAR DOOR FROM OPENING. THIS COULD BE A VERY DANGEROUS ISSUE FOR ADULTS AND CHILDREN. ALSO, WITH THE WINDOW FALLING FOR NO REASON I AM AFRAID IT MAY FALL, BREAK, AND CUT SOMEONE. IT SEEMS THERE IS A PART MADE OUT OF PLASTIC THAT CONTINUES TO BREAK AND IT SHOULD BE FIXED. I HAVE AN APPOINTMENT TO GET MY VEHICLE FIXED AND HAVE FOUND THAT IT MAY COST BETWEEN $300 AND $500 AND THEN MAY BREAK AGAIN. I AM A LITTLE CONCERNED ABOUT THAT.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321475March 22, 2010
FUEL SYSTEM, GASOLINE
I HAVE A 2006 JEEP LIBERTY THAT SPEWS GAS AS IT GETS FULL. IT HAS SHOT OUT AS MUCH AS 3-4 CUPS WORTH AT ITS WORST. THIS HAPPENS EVERY TIME IT IS A HUGE SAFETY PROBLEM CONSIDERING THE AMOUNT OF GAS THAT IS SPILLED EACH TIME.I HAVE BEEN TOLD THAT IT IS A FAULTY VENTING MECHANISM IN THE GAS TANK AND SEVERAL OTHERS HAVE THE SAME ISSUE ON JEEPS AND DODGES. I MADE MENTION OF IT AT THE DEALERSHIP EACH TIME I HAVE HAD IT INTO THE DEALERSHIP. THEY NEVER EVEN LOOKED INTO IT. THEY TOLD ME THAT IT MUST BE THE GAS PUMP I AM USING. I HAVE HAD IT HAPPEN AT GAS STATIONS IN 8 STATES NOW. I AM SURE IT IS NOT THE GAS PUMPS. NOW THAT IT IS OUT OF WARRANTY, I AM TOLD THAT THEY COULD REPLACE THE GAS TANK AT MY EXPENSE. SINCE THE VEHICLE IS SO NEW AND ONLY HAS 40,000 MILES ON IT THAT THIS SHOULD BE CONSIDERED THEIR RESPONSIBILITY IT IS A SAFETY ISSUE THOUGH. *TR *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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