Jeep Liberty Complaints

8,882 consumer complaints on file.

#10329258May 7, 2010
VISIBILITY
REAR WINDOW ON 2006 JEEP LIBERTY DROPPED DOWN IN DOOR WHILE TRAVELING ON HIGHWAY. WEBSITE DEFECTS ON 2006 JEEP LIBERTY SHOWS MANY OWNERS HAVE HAD THE SAME PROBLEM & STILL NO RECALL FROM CHRYSLER. DOES IT TAKE AN ACCIDENT BEFORE SOMETHING IS DONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329355May 7, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2006 JEEP LIBERTY WINDOW REGULATORS ARE JUST PLAIN GARBAGE. I JUST HAD MY SECOND ONE FAIL AND I RARELY EVER MOVE MY WINDOWS. I WAS DRIVING DOWN THE FREEWAY, WHEN A CHILD PASSENGER ACTIVATED THE WINDOW SWITCH. THERE WAS A LOUD CRACKING SOUND AND THE WINDOW FELL FROM FULLY CLOSED POSITION DOWN INTO THE DOOR IN FULLY OPEN POSITION. SOME KID WILL FALL OUT OF A WINDOW ONE OF THESE DAYS AND DIE BECAUSE OF THIS. THERE ARE COMPLAINTS ALL OVER THE WEB ABOUT THESE THINGS FAILING WHILE JEEPS ARE PARKED AND UNATTENDED. WHY HAS THERE NOT BEEN A RECALL ON THIS OBVIOUSLY INFERIOR AND DANGEROUS DESIGN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329149May 6, 2010
VISIBILITY
MY JEEP LIBERTY DOES NOT DEFOG PROPERLY. AT OUTDOOR TEMPS BELOW -13 C. IT BEGINS TO ICE UP AND WILL GET TO THE POINT WHERE YOU CANNOT SEE OUT OF THE SIDE WINDOWS. IT HAS BEEN INTO THE DEALER SIX TIMES. THE LAST TIME THEY SAID THEY HAD REPLACED THE ENTIRE HEATING SYSTEM. THIS DID NOT CORRECT THE PROBLEM. THE ENGINEERS AT CHRYSLER CANADA TOLD ME THE SYSTEM IS EXTREMELY SENSITIVE TO MOISTURE; SO IF THERE ARE WET BOOTS OR A HOCKEY BAG IN THE VEHICLE THE SYSTEM WILL NOT FUNCTION PROPERLY. CONSIDERING I LIVE IN NORTHERN ONTARIO THIS SOUNDS A LITTLE STRANGE TO ME. I DID KEEP THE RECORDED MESSAGE FROM CHRYSLER COSTUMER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329173May 6, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I'VE HAD MY 2006 JEEP LIBERTY FOR ONLY 2 YEARS AND HAVE ALREADY HAD WINDOW REGULATORS IN BOTH THE BACK WINDOWS FAIL 3 TIMES! WHEN YOU GO TO CONTROL THE WINDOW, IT MAKES A LOUD GRINDING NOISE AND EITHER (I'VE HAD BOTH HAPPEN) SLOWLY START FALLING INTO THE DOOR PANEL OR IMMEDIATELY JUST PLUMMET DOWN WITH SO WARNING EXCEPT FOR THE LOUD NOISE WHICH GIVES YOU NO TIME TO REACT TO THE SITUATION. LUCKILY, THIS LAST TIME, I WAS ABLE TO CATCH THE WINDOW BEFORE IT'S GREAT FALL OF DEATH INTO THE DOOR AND NOW IT IS ELECTRICAL TAPED UP TO MY DOOR JAM. WHICH IS INCONVENIENT AND UNSAFE. UNTIL I GET IT FIXED, (OR DECIDE TO DROP ANOTHER MEANINGLESS $300+++ DOLLARS TO FIX A REPETITIVE PROBLEM) MY VEHICLE IS UNSAFE AND THERE SHOULD NOT BE A WORRY ON MY PART WHETHER OR NOT ROLLING DOWN MY WINDOWS AT ANY TIME WILL CAUSE THIS PROBLEM REPEATEDLY. MY FRONT PASSENGER WINDOW IS MAKING A FUNNY SOUND NOW SO I AM RELUCTANT TO EVEN USE IT. THIS IS RIDICULOUS. IT'S NOT LIKE US JEEP OWNERS ARE PRESSING DOWN ON THE WINDOW OR EVEN DOING ANYTHING OUT OF THE ORDINARY TO CONTRIBUTE TO THIS DEFECT. I UNDERSTAND THINGS BREAK, BUT 3 TIMES IN 2 YEARS? THE MANUFACTURERS BUY THE PART FOR PENNIES AND CHARGE US AN ARM AND A LEG TO GET THE PART FIXED AND IT CONTINUES TO BREAK. THIS IS HIGHWAY ROBBERY AND WITHOUT QUESTION THERE SHOULD BE A RECALL ISSUED ON THIS CONSISTENT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329219May 6, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOW ON THE RIGHT REAR AND THE LEFT REAR DOORS HAVE FAILED. THE REGULATOR WAS DEFECTIVE ON THE RIGHT REAR DOOR AND WAS REPAIRED BY THE DEALER WHILE UNDER WARRANTY BUT IT STILL COST ME $100. NOW THE LEFT REAR POWER WINDOW DOES NOT WANT TO RAISE THE WINDOW AND IT IS NO LONGER UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329070May 5, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS HAS CAUSED GREAT INCONVENIENCE, NOT TO MENTION CONCERN. I'M A SINGLE MOM OF A TODDLER AND THE REAR DRIVER'S SIDE WINDOW REGULATOR OF MY 2006 JEEP LIBERTY BROKE. I DON'T OPEN THIS WINDOW OFTEN, SINCE MY PASSENGER IS IN THE BACK ALONE. I NOW HAVE TO COLLECT $500+ TO REPAIR THIS PROBLEM THAT CAN BECOME VERY SERIOUS, VERY QUICKLY. IN ADDITION, MY CAR IS NOW ACCESSIBLE TO VANDALS. IS CHRYSLER WAITING FOR A VERY SERIOUS ACCIDENT TO OCCUR BEFORE APPROVING THIS RECALL? BEING PROACTIVE CAN SAVE A LIFE OR A BODY PART FOR THAT MATTER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328912May 5, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2009 DRIVERS SIDE BACK WINDOW REGULATOR BROKE NEEDED REPLACEMENT 2010 BACK WINDOW PASSENGER SIDE BROKE NEEDS REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328727May 4, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY WINDOW REGULATOR KEEPS BREAKING ALLOWING MY WINDOWS TO FALL INTO THE DOOR FRAME. I WILL BE DRIVING DOWN THE ROAD AND HEAR A LOAD NOISE AND LOOK AND SEE THAT ONE OF MY WINDOWS HAS FALLEN AGAIN. MY YOUNG SON LIKES TO STICK HIS HAND OUT THE WINDOW WHEN IT FALLS AND IT WORRIES ME THAT HIS HAND COULD HIT SOMETHING OUTSIDE THE VEHICLE. THIS HAS HAPPENED TO MY CAR 3 TIMES AND THE DEALER TOLD ME THAT IT WASN'T A SAFETY ISSUE. I THINK WHEN I AM HAVING TO LOOK AROUND AND SEE WHERE NOISES ARE COMING FROM AND HAVING TO MONITOR MY SON NON STOP SO HE DOESN'T PUT HIS HAND OUT THE WINDOW, I AM DEFINITELY NOT FOCUSED ON MY DRIVING. THIS IS A FAIRLY NEW CAR, NO WARRANTY, BUT THE PROBLEM STARTED UNDER WARRANTY, AND CONTINUES. NOW THEY WANT ME TO PAY FOR SOMETHING THAT WAS WRONG FROM THE MANUFACTURER AND SOMETHING THE MANUFACTURER COULDN'T FIX WHILE IT WAS UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328735May 4, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM). THE CONTACT CALLED THE AUTHORIZED DEALERSHIP BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328746May 4, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT 30 MPH, THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE WAS SHAKING. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM) BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND THEY WERE NOT SURE WHEN THEY WOULD BE AVAILABLE. THE CURRENT MILEAGE WAS 100,492.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328768May 4, 2010
TIRES, TIRES:TREAD/BELT
ON MAY 2ND ,2010, MY WIFE AND SON HEARD AN EXPLOSION OUTSIDE IN OUR DRIVEWAY. WHEN THEY WENT OUT TO SEE WHAT IT WAS , THEY FOUND THE SPARE TIRE ON THE BACK OF OUR 2002 JEEP LIBERTY HAD BLOWN UP. IT IS A GOODYEAR WRANGLER TIRE MADE IN 2002. IT HAS ONLY BEEN USED ONCE FOR A COUPLE HUNDRED MILES WHICH BRINGS ME TO THE OTHER REASON FOR MY COMPLAINT. LAST FALL WHILE DRIVING TO A MARLINS GAME IN MIAMI AS I WAS ACCELERATING ON AN ON RAMP GETTING ON TO I 95 THE LEFT REAR TIRE EXPLODED THROUGH THE SIDEWALL AND RIPPED APART. THIS TIRE WAS LESS THAN A YEAR OLD AS WE HAD BOUGHT A COMPLETE SET OF 4. THIS TIRE AGAIN WAS A GOODYEAR WRANGLER. MY WIFE IS NOW AFRAID TO DRIVE THE CAR AND I HAVE A 15 YEAR OLD ABOUT TO GET HIS LICENSE. I REPORTED THIS TIRE FAILURE TO YOUR WEBSITE WHEN IT HAPPENED. OTHER THAN A NOTICE THAT IT WAS RECEIVED I REALLY DIDN'T LEARN ANYTHING ELSE. I WOULD LIKE TO KNOW IF THERE IS AN ON GOING PROBLEM WITH THESE TIRES AS I FEAR THEY SEEM TO EXPLODE AT WILL FOR NO GOOD REASON. COULD SOMEONE RESPOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328781May 4, 2010
FUEL SYSTEM, GASOLINE
UPON REMOVAL OF FUEL NOZZLE FROM THE TANK, AFTER FILLING THE TANK, ABOUT TWO CUPS OF FUEL BURP OUT OF THE TANK ONTO THE SIDE OF THE VEHICLE AND GROUND. HAPPENS AT ALL STATIONS, ONLY WAY TO AVOID IT IS TO NOT FILL THE TANK OR LET THE FUEL NOZZLE SIT FOR A MINUTE OR TWO BEFORE REMOVAL. I HAVE RETURNED VEHICLE TO DEALER WITH THIS COMPLAINT THREE TIMES WITH NO REPAIR ACTION TAKEN BY THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328812May 4, 2010
SUSPENSION:FRONT
I RECEIVED A RECALL NOTICE FROM CHRYSLER (SAFETY RECALL J17) A FEW WEEKS AGO. I CALLED MY DEALER TO HAVE IT REPAIRED, AND HE TOLD ME THAT CHRYSLER WAS ONLY PERMITTING THEM TO HAVE ONE RECALL KIT INSTALLED PER WEEK, AND THAT THERE WAS A WAITING LIST. I AM STILL WAITING. WHY DID CHRYSLER ISSUE A RECALL IF THEY ARE NOT WILLING TO FIX IT IN A TIMELY MANNER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328845May 4, 2010
VISIBILITY
MULTIPLE REPEATED FAILURES OF POWER WINDOWS, MOST RECENTLY LEFT REAR ON OR ABOUT 5/1/2010. WE HAVE HAD TO HAVE THE SAME PROBLEM REPAIRED ON MULTIPLE OCCASIONS. DOOR FELL INTO WINDOW WHEN HUSBAND WAS BEING ADMITTED TO HEALTH SOUTH REHABILITATION HOSPITAL TWO YEARS AGO, AND NEITHER DEALERSHIP NOT EXTENDED WARRANTY COVERAGE WOULD COVER AN EMERGENCY REPAIR. WE LIVE AT AN ALTITUDE OF OVER 8,000 FEET AND MY HUSBAND HAS HAD SURGERIES FOR BRAIN ANEURYSMS AND FOR LUNG CANCER, WHICH HAS LEFT HIM IN FRAGILE HEALTH. WE BOUGHT OUT JEEP LIBERTY AFTER HIS SURGERIES BECAUSE HE LIKED THE MULTIPLE PASSENGER SIDE HANDLES ON THE RENEGADE MODEL. WHEN A WINDOW FAILS TO FUNCTION PROPERLY, IT IS A MAJOR PROBLEM FOR AN OLDER MAN WHO IS VERY SENSITIVE TO COLD. THIS IS A KNOWN PROBLEM THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. ARE WE JUST WAITING FOR A VULNERABLE PERSON TO PASS AWAY FROM EXPOSURE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328883May 4, 2010
SUSPENSION:FRONT
WHILE MAKING A LEFT TURN ONTO MY ROAD FROM ANOTHER DRIVEWAY, MY FRONT LEFT TIRE SEPARATED FROM IT'S JOINT, MAKING IT UNABLE TO DRIVE. THE TIRE WAS MANUALLY TIED BACK IN PLACE WITH A STRAP AND DRIVEN TO A NEARBY GARAGE (ABOUT 40FT.AWAY.) FINALLY A CALL WAS MADE TO CHRYSLER DESCRIBING THE INCIDENT. ON APRIL 23, 2010 A CALL WAS MADE TO A LOCAL DEALERSHIP TO REPLACE THE RECALLED PARTS. I WAS TOLD THAT THE PARTS HAD TO BE ORDERED IN. WHEN THE PARTS ARRIVE, THE DEALERSHIP WOULD CALL ME TO SCHEDULE AN APPOINTMENT. AS OF TODAY, 5/4/2010, I HAVE NOT RECEIVED A CALL TO SCHEDULE AN APPOINTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328668May 3, 2010
POWER TRAIN
GOING 60MPH, MY ENGINE LIGHT FLASHED THEN VEHICLE DIED. I WAS STUCK ON THE FREEWAY, AFTER A MINUTE WAS ABLE TO RESTART (THOUGH CAR SHAKING BADLY) AND GET TO THE SIDE. IT WAS IMMEDIATELY TOWED TO THE MECHANIC, AND THEY DIAGNOSED A BROKEN VALVE SPRING, AND SAID IT'S AN EXTREMELY RARE OCCURRENCE FOR A VEHICLE THIS AGE. IT?S A 2003 JEEP LIBERTY WITH 91000 MILES. OTHER THAN THE VALVE SPRING, THE ENGINE IS IN GREAT CONDITION. THERE'S CONCERN ABOUT REPLACING IT BECAUSE HE FEELS IT COULD BE A FACTORY DEFECT, AND THERE?S ANOTHER SPRING VALVE, SO WE'RE DECIDING WHETHER TO REPLACE BOTH, OR THE WHOLE ENGINE. IN RESEARCHING WE'VE FOUND THIS SEEMS A COMMON PROBLEM WITH LIBERTY'S 2002-2005, AND I ASSUME ONLY A SMALL PERCENTAGE OF PEOPLE ARE ACTUALLY WRITING ABOUT IT. THE MECHANICS TALKED TO SAY THEY'VE SEEN IT BEFORE IN THE LIBERTY'S TOO. A GOOD SITE FOR COMMENTS ABOUT THE LIBERTY'S IS HTTP://WWW.CARSURVEY.ORG/REVIEWS/JEEP/LIBERTY/R95082/COMMENTS/. ALSO FOUND; 1)REPLACEMENT PARTS LISTED ARE REFURBISHED, OR NEW. THERE'S NO REFURBISHED AVAILABLE, ONLY NEW. COULD MEAN THERE'S A FLAW SO THEY WOULDN'T WANT TO REFURBISH THE OLD ONES, BECAUSE YOU WOULD HAVE THE SAME PROBLEM, SO A NEW ONE, WITH BETTER COMPONENTS ARE THE ONLY ONES AVAILABLE. 2)I STATED THE FLAW SEEMS TO APPEAR 2002-2005, AND WHEN LOOKING AT THE VALVE SPRING 2003 PART# VS 2006 PART#, 2006 THE NUMBER CHANGED, WHICH MIGHT MEAN THEY FIGURED IT OUT, AND PUT THE UPDATED PART IN THE 2006 MODEL. IT SEEMS TO BE THE INTAKE VALVE, NOT EXHAUST VALVE WITH DEFECT, AND IN THE 2003/2006 PART NUMBERS THE INTAKE# IS DIFFERENT, BUT EXHAUST# IS THE SAME. I CALLED JEEPS NAT'L CUSTOMER COMPLAINT CENTER, FILED COMPLAINT, WAS GIVEN THE RUNAROUND, AND WAS TOLD BECAUSE MY MECHANIC WAS NOT CHRYSLER, THEY COULDN'T TRUST HIS FINDINGS. I WAS REPEATEDLY TOLD MY CAR WAS OLD, YET ALOT OF PEOPLE REPORTED THE SAME THING; THEIR MECHANICS SAY IT?S A VERY RARE OCCURRENCE THAT A VALVE SPRING BREAKS, ESPECIALLY WITH THE MILEAGES BEING REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328697May 3, 2010
FUEL SYSTEM, DIESEL
ON A 2006 JEEP LIBERTY 4X4 EVERY TIME GAS IS PUMPED INTO THE TANK (FROM SEVERAL DIFFERENT FILLING STATIONS) GAS OVER FLOWS SPILLING OVER VEHICLE AND OVER THE GROUND POSING A HEALTH AND ENVIRONMENTAL RISK. I HAVE READ WHERE THIS IS A COMMON PROBLEM AMONG CHRYSLER VEHICLES WITH NO SUPPORT FROM THE COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328429May 2, 2010
VISIBILITY:GLASS, SIDE/REAR
DRIVERS SIDE REAR WINDOW FALLS DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328315May 1, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RIGHT REAR WINDOW REGULATOR/MOTOR WENT OUT AGAIN. THE DEALERSHIP ACTUALLY SAID THIS IS INCREDIBLY COMMON AND THEY SERVICE IT REGULARLY. NORMAL COST WOULD BE $220.00 HOWEVER, MY VEHICLE WAS MADE BEFORE 01/19/2006 SO IT'S $380.00. THE WINDOW WON'T GO UP AND SUDDENLY CAME DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328187April 30, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM) ON APRIL 22, 2010 SO SHE CALLED THE DEALER. THE DEALER STATED THAT HE COULD NOT SCHEDULE AN APPOINTMENT BEFORE SIX MONTHS TO REPAIR THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT; THE MANUFACTURER STATED THAT THEY WERE ONLY SUPPLYING THE DEALERSHIPS WITH ONE PART PER WEEK AND SHE HAD TO WAIT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 103,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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