Jeep Liberty Complaints

8,882 consumer complaints on file.

#10331448May 20, 2010
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED. WHILE DRIVING AT LOW SPEEDS OF 5 MPH INTO A PARKING LOT, THE DRIVERS SIDE UPPER CONTROL ARM FRACTURED FROM ITS SOCKET AND CAUSED THE TIRE TO COLLAPSE OUTWARD. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE MECHANIC REPLACED THE UPPER CONTROL ARM AND REALIGNED THE FRONT END. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V119000 (SUSPENSION: FRONT: CONTROL ARM) BUT WAS UNABLE TO CONFIRM IF HER VEHICLE WAS INCLUDED WITH THE RECALL. THE FAILURE MILEAGE WAS 95,676 AND THE CURRENT WAS 95,776.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331253May 19, 2010
SUSPENSION:FRONT
CHRYSLER HAS TAKEN OVER A MONTH AND STILL DOES NOT HAVE MY RECALL PART THAT CAN CAUSE THE BALL JOINTS TO SEPARATE WHILE DRIVING. THE PARTS MAY BE AT THE DEALERSHIP BY MID JUNE. I AM 6 MONTHS PREGNANT AND AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE. I CALLED CUSTOMER SERVICE AND THEY HAD NO ANSWER AND NO SYMPATHY. I ORIGINALLY TOOK MY CAR TO DEALER IN MID APRIL. I THINK AN EXPECTANT MOTHER SHOULD BE PRIORITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331016May 18, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN 2006 JEEP LIBERTY, DRIVER'S SIDE REAR WINDOW DROPPED IN DOOR WHILE DRIVING AT SLOW SPEED IN A PARKING LOT. WHEN ATTEMPT WAS MADE TO ROLL WINDOW UP WITH POWER WINDOW SWITCH STRANGE NOISE WAS MADE AND WINDOW REMAINED DOWN IN DOOR. BROKEN PIECE OF PLASTIC WAS FOUND AT BOTTOM OF THE DOOR. THIS IS DEFINITELY A MANUFACTURERS DEFECT AND A DIFFERENT REPLACEMENT PART HAS BEEN MADE, SHOWING THAT THE ORIGINAL IS NOT ACCEPTABLE BUT CONSUMER IS EXPECTED TO ABSORB THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331017May 18, 2010
SUSPENSION:FRONT
RECEIVED SAFETY RECALL NOTICE ON APRIL 20, 2010, AND DEALER IS UNABLE TO GET PARTS TO FIX THE PROBLEM UNTIL JULY OR AUGUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330843May 17, 2010
VISIBILITY
I HAD MY 2006 JEEP LIBERTY IN MY DRIVEWAY AND LOOKED OUT MY BEDROOM WINDOW AND NOTICED THAT MY REAR WINDOW WAS WIDE OPEN IN THE RAIN!! I'M GLAD THIS DIDN'T HAPPEN IN A HIGH CRIME AREA! ANYWAY, BROUGHT IT TO THE DEALER THE NEXT DAY AFTER WRAPPING PLASTIC OVER IT WITH DUCT TAPE AND HAD IT REPAIRED UNDER EXTENDED WARRANTY (47,000K). THE DEALER SAID IT WAS VERY COMMON IN THAT VEHICLE. I EXPLAINED THAT I'M LUCKY IT DIDN'T HAPPEN ON THE HIGHWAY WITH SMALL CHILDREN IN THE BACK SEAT. TWO WEEKS LATER, THE OPPOSITE REAR WINDOW BEGAN TO DROP INTO THE DOOR WELL AFTER HEARING A POPPING SOUND WHICH DISTRACTED ME. THIS IS CLEARLY A SAFETY ISSUE AND SHOULD BE CORRECTED BY CHRYSLER. I WOULD ALSO LIKE TO GET MY $200 DEDUCTIBLE REIMBURSED FOR THIS INCONVENIENCE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330938May 17, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LEFT REAR PASSENGER WINDOW EQUIPMENT FAILURE. WINDOW SLIDES TO AN OPEN POSITION WITHOUT ASSISTANCE - REMAINS OPEN & WILL NOT RESPOND TO MECHANISM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330708May 16, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL FOUR ELECTRIC WINDOW MOTORS HAVE FAILED AT LEAST ONCE, SOME MORE THAN ONCE. THIS APPEARS TO BE A KNOWN ISSUE FOR JEEP LIBERTY'S AND WARRANTS AN INVESTIGATION AND RECALL NOTICE AS REPAIR OF THIS KNOWN DEFECT CAN BE AS COSTLY AS $350-500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330538May 15, 2010
SERVICE BRAKES, HYDRAULIC
REAR LEFT WHEEL CALIPER UP. 37,000 MILES IN THE CAR WITH BRAND NEW PADS AND ROTORS INSTALLED 200 MILES AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330434May 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY WINDOW JUST FALLS INTO THE DOOR FRAME. HAVE HAD 2 REGULATORS FIXED UNDER WARRANTY NOW A THIRD ONE JUST BROKE. VEHICLE ONLY HAS 31,000 MILES ON IT. THE DEALER ADVISED IT WOULD COST $520.00 TO REPAIR IT. APPARENTLY, THIS HAS BEEN AN ONGOING PROBLEM AND IT SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330462May 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2004 JEEP LIBERTY WINDOWS FALL DOWN. REGULATORS ARE JUNK!!! THIS IS MY 5TH REPLACEMENT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330260May 13, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT NOTICED A BURNING SMELL FROM THE LEFT REAR WHEEL AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE CALIPER HAD LOCKED UP. THE VEHICLE WAS REPAIRED UNDER WARRANTY. HOWEVER, THE FAILURE OCCURRED AGAIN SO THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE CALIPER HAD SEIZED UP AGAIN AND THE ROTORS WAS WORN. THE CONTACT PLANNED TO TAKE THE VEHICLE TO THE DEALERSHIP FOR REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330303May 13, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2005 JEEP LIBERTY BACK REAR WINDOW FELL DOWN INTO DOOR. WILL NOT GO UP AND NEEDS NEW REGULATOR. DEALERSHIP STATED IT WOULD COST $400 TO REPAIR. AFTER FURTHER RESEARCH I SEE THIS IS A HUGE PROBLEM AND SHOULD BE RECALLED. WE BOUGHT THE CAR BRAND NEW AND NO ONE EVER RIDES IN THE BACK SEAT. HONESTLY, THE REAR WINDOWS HAVE PROBABLY ONLY BEEN ROLLED DOWN TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330134May 12, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT RIGHT PASSENGER WINDOW REGULATOR FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330160May 12, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES
THE WINDOW DON'T WORK AND WE HAVE TO TAPE THEM SHUT BECAUSE WE CAN'T AFFORD TO FIX THEM WILL THIS BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330041May 12, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2006 JEEP LIBERTY. THE OTHER DAY I HEARD A NOISE WHEN I WAS LETTING THE WINDOW DOWN. THE WINDOW WAS STUCK AND WOULDN'T GO DOWN OR UP. I GOT OUT OF MY JEEP AND TOUCHED THE REAR PASSENGER WINDOW AND THE WINDOW MOVED UP AND DOWN WHEN I TRIED TO LET THE WINDOW UP. I HAD TO PLACE CARD BOARD IN THE WINDOW'S FRAME TO KEEP THE WINDOW UP. THE NEXT DAY THE WINDOW FELL INTO THE WINDOW'S FRAME AND I CAN'T GET IT OUT. THIS IS MY SECOND NIGHT WITH MY REAR WINDOW DOWN IN MY JEEP. I DON'T HAVE THE MONEY TO REPAIR THE WINDOW RIGHT NOW AND I'M AFRAID THAT A THIEF WILL ENTER MY VEHICLE. I WAS SURPRISED THAT THIS COULD BE HAPPENING TO A 2006 VEHICLE. I DECIDED TO RESEARCH THE ISSUE ON THE INTERNET AND WAS SURPRISED TO FIND OUT THAT THIS WAS A COMMON AND EXPENSIVE PROBLEM WITH JEEP LIBERTY'S. WHY ARE JEEPS NOT BEING RECALLED DUE TO THIS DANGEROUS AND EXPENSIVE PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330062May 12, 2010
SUSPENSION:FRONT
WHILE INSPECTING FRONT BRAKE PADS NOTICED RUBBER BOOTS ON LOWER AND UPPER BALL JOINTS WERE COMPLETELY DETERIORATED (DRY ROTTED). THIS IS A 2002 LIBERTY 4X4 RENEGADE WITH 37000 MILES HIGHWAY DRIVING ONLY. LOWER BALL JOINT WAS COVERED BY RECALL AT DEALER . UPPER CONTROL ARM /BALL JOINT (ASSEMBLY) IS COVERED IN SO CALLED SALT BELT STATES ,BUT NOT HERE IN TEXAS . THE RUBBER BOOTS (SEALS) APPEAR TO BE MADE WITH DEFECTIVE MATERIAL THAT CANNOT WITHSTAND ANY ENVIRONMENT. APR 09,2009/RECALL ID#65314 SHOULD COVER ALL JEEP LIBERTY VEHICLES IN ALL STATES. THIS IS TRULY A DANGEROUS LIFE THREATENING DEFECT THAT NEEDS TO BE FIXED BY JEEP DEALERS AT COMPANY COST IMMEDIATELY TO SAVE LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330067May 12, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING AT RELATIVELY LOW SPEEDS, THE VEHICLE STALLED. WHILE ATTEMPTING TO RESTART THE VEHICLE HE NOTICED A SMALL FIRE COMING FROM UNDER THE HOOD. THE POLICE WERE CALLED AND THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS FILED ACCORDINGLY AND THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS LEFT IN THE DEALERS POSSESSION. THE CONTACT STATED HE HAD PREVIOUSLY HAD THE EGR VALVE REPLACED BUT COULD NOT CONFIRM IF IT WAS LINKED TO THE CURRENT FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 86,376 AND THE CURRENT MILEAGE WAS 86,385.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10329939May 11, 2010
STRUCTURE:FRAME AND MEMBERS
JEEP LIBERTY 2002 / THERE WAS A RECALL ON THE BALL JOINTS. THE DEALERSHIP IS TELLING ME THE BALL JOINTS ARE BAD AFTER ONLY 25,000 MILES AFTER THE DEALERSHIP DID THE RECALL REPAIR. BALL JOINTS TYPICALLY LAST SOMEWHERE NEAR 100,000 MILES. THE CAR IS DRIVEN ON THE HIGHWAY IN FLORIDA ABOUT 8,000 MILES A YEAR (NO OFF ROAD AT ALL). I FEEL THE RECALL REPAIR WAS SUBPAR AND WANT THE BALL JOINTS REPAIRED BY JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329811May 10, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2006 JEEP LIBERTY, BOTH REAR WINDOW ACTUATORS REPLACED WITHIN MONTHS OF PURCHASING NEW. NOW BOTH FRONT (DRIVER & PASSENGER) SIDE WINDOW ACTUATORS FAILED. WINDOWS DO NOT GO UP OR DOWN, CAN ONLY FORCE THEM UP MANUALLY AND REQUIRES OBSTRUCTION IN WINDOW TO KEEP THEM FROM FALLING. SAFETY ISSUE. WINDOWS FELL DOWN WITHOUT WARNING, WERE NOT BEING USED, JUST FELL ON THEIR OWN. CURRENTLY NOT REPAIRED AND NOT PAYING DEALER INFLATED PRICE TO REPAIR THEIR PROBLEM. CHRYSLER/MOPAR FIX THIS NOW. DIFFICULT KEEPING WINDOWS IN UP POSITION, HAVE HAD INTERIOR DAMAGE DUE TO WATER COMING IN FAILED WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329434May 9, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2006 JEEP LIBERTY. THIS IS THE THIRD WINDOW REGULATOR REPLACED IN THIS VEHICLE. MY JEEP ONLY HAS 43234 MILES ON IT. THE FIRST 2 WERE COVERED UNDER WARRANTY. THIS LAST WAS THE REAR LEFT WINDOW. HARDLY USED. HAD TO REPLACE THE REGULATOR PLUS PUT A NEW WINDOW IN BECAUSE THEY CHANGED THE PART. AT THE COST OF $425. WHAT A RIP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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