Jeep Compass Complaints

416 consumer complaints on file.

#11524968June 2, 2023
VISIBILITY/WIPER
The whole dash is stuck on bright mode so when it is dark out it will not dim. They said it was my sensor. You can’t see nothing out the windshield because of how bright it is. So if a deer runs out in front of me I wouldn’t be able to see it tell last min. It has been confirmed by fillbacks with this issue and Jeep. It has been inspected. It has been like this sense I first bought it. Keep taking it to fillbacks they did nothing about it. It’s been over a year. Jeep won’t do nothing about it either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524643May 31, 2023
EXTERIOR LIGHTING
Dash cluster lights do not illuminate in daytime,not visible in daytime driving conditions,also gps screen same problem.it is a dangerous distraction.went to dealer and they said Chrysler is aware of problem ,but there is no fix at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524457May 30, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Compass. The contact stated that while driving at an unspecified speed, the instrument panel failed to visibly display vehicle information. There were unknown warning lights illuminated. Upon investigation, the contact determined that the failure was related to NHTSA Campaign Number: 23V058000 (Electric System). The vehicle was taken to the dealer, who diagnosed an improperly illuminated instrument panel in relation to NHTSA Campaign Number: 23V058000 (Electric System). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 17,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524452May 30, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Vehicle is experiencing the same issue for recall 15A, NHTSA Campaign Number 23V058000. The instrument panel no longer adjusts its lighting, and remains extremely dim at all times. This is especially detrimental during the hours of daylight. Vehicle is a 2022 Jeep Compass, similar to those under recall 15A, and is not currently listed for the recall. FCA refused to take the complaint until a dealer officially identifies the issue. The local dealership wanted to charge ~$160 for a diagnostic check.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524228May 28, 2023
STEERING, VEHICLE SPEED CONTROL, LANE DEPARTURE: ASSIST
On my way to work this morning 4:30 ish the same way I always take. My car decided to drive itself, every light on the middle console lit up, and the dashboard. I was going 50 when my car completely lost control while I tapped my brakes no response its locked, my steering wheel locked up, my brakes locked everything went haywire it would not let me steer or even shift to neutral all I could do was pray it stopped while it flipped off the road around 5:14 am with me still trapped inside. My seat belt wouldn't release my doors wouldn't unlock and my windows wouldn't roll down I was trapped breathing in airbag fumes for an hour until help finally came. They had to cut the windshield open to save me. I have no idea what went wrong but I could've died or have been burned to death my car acted like it went under water and not over it. I only had it for three days and I honestly feel like I have been robbed I am a mopar fan however after this I will never be again. No one believed me except for the two truck driver because the car kept trying to drive itself while he was loading it on his truck. Please save someone else I can't be the only one. I was three hours late for work and I'm always an hour early.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11522634May 18, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The digital display that appears dim during daylight and full sun, rendering the fuel gauge, cruise control, and safety features useless during the day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522532May 17, 2023
ELECTRICAL SYSTEM
I have had my Jeep for 13 months and suddenly the digital cluster display on the dashboard and the Uconnect tablet are so dim that during the day they are unable to be seen. I am unable to see my fuel gauge, or any vehicle warning icons that may appear. This is a HUGE safety issue. I am also unable to use the onboard navigation with the Uconnect tablet which is one of the things that I love about my Jeep. I took it to the dealership and they showed me a Jeep bulletin dated September/2022 addressing this issue (case number:S2208000157) stating "engineering is investigating a service solution" and was informed that there is currently no fix for this problem even though it is very common in the 2022 Jeep Compass. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521849May 13, 2023
ELECTRICAL SYSTEM
When the vehicle is in fuel economy it turns off completely and I have to change the transmission to park to turn it back on. This happens when I stop at a light, at a stop, or just stop to wait for someone to cross the street. Both the dealer and the manufacturer are aware and have not been able to find the reason why this is happening to the vehicle. This situation has been occurring since 2021 and the alert appears in the bus cluster. It is a risk for my family to have a vehicle with this situation, since we could have an accident that could cause death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521192May 9, 2023
EXTERIOR LIGHTING
I have insufficient backlighting of the instrument panel center cluster display. making it unreadable during daylight driving. I see there was a recall on this but dose not come up for my compass. With not knowing speed can be unsafe driving. I talked to dealer about this and They know of this issues and said they know of 3 more from that deal with same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520971May 8, 2023
EXTERIOR LIGHTING
I found online there is a recall for 90 cars that have a lighting issue with the display making it hard to see the dash during the day and/or in the sunlight. My car has this issue but no recall issued on it. It's a driving hazard, especially when sunny, because you can't read how fast you are going. It's an accident waiting to happen when someone is too focused on trying to see to avoid a speeding ticket instead of focusing on the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520455May 4, 2023
ELECTRICAL SYSTEM
The dashboard light on my jeep compass is so dim during the daylight hours I am unable to read or see and of the tires gauge or the fuel tank display. If the uconnect warning of a low fuel wouldn't of shown up on my phone I could have ran out of gas and not know it. This isn't safe. I have taken the vehicle in several times and have been told the same thing. There is nothing wrong with it. Now I see during some research that others are having the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520050May 2, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Over the past several months vehicle has been repaired four separate times by dealership and issue keeps recurring. Forward collision sensor, blind spot indicator, and active lane assistance intermittently malfunction creating unsafe driving situations that have almost caused several major accidents involving multiple vehicles. Examples of near misses of collisions include forward collision activating incorrectly when there aren't vehicles or objects in front of vehicle when turning through intersections and brakes are applied stopping vehicle from safely clearing intersection from oncoming traffic creating a potential collision from on coming traffic when unable to accelerate to avoid impact. Other times forward collision sensor has malfunctioned by activating during highway driving when it activated and applied brakes without reason causing vehicle to impede flow of traffic and abruptly stopping vehicle causing vehicles from behind to slam on their brakes and swerve into on comming traffic to prevent rear-end collision. Sensors randomly display on dash indicating malfunction and repair needed. During repair service at dealership they follow manufacturers recommendations and are unable to replicate malfunction during test drive so vehicle is returned. Within a week sensors intermittently continue to malfunction with no solution creating more potential traffic safety issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519865May 1, 2023
UNKNOWN OR OTHER
Car stalled out in the middle of the road out of nowhere. The car was on, but the gas stopped working. The emergency parking light turned on as well as the check engine light. I was finally able to move the clutch into neutral and someone stopped to help me push my car to the side of the road. The gas never started working again so I had to get a tow to the dealership. This was extremely dangerous as I was blocking a busy lane of traffic, and had just gotten off of the highway 2 minutes prior!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519150April 26, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
The Jeep's engine decided to shut off at a red light. This jeep has the automatic shutoff for the engine when idling too long. I could not restart the engine. I blocked 2 lanes of traffic, and was unable to push the vehicle out of the way. I Tried restarting the engine several times. The accessories would come on, but the parking brake would NOT disengage and I had several issues trying to get the shifter into neutral to push the car out of an intersection. The fire department lucky was behind me after this happened, and helped me so did local police. 5 different people could not get the car to start or engage into neutral and disengage the parking brake to move the vehicle to a safe location. This was a rental so lucky I am not the owner of a failure of a jeep. This was an emergency situation while it was raining in traffic at an intersection. Police called a tow truck to tow the jeep out of the intersection because it was inoperable at this point. This is the strangest issue I have ever had with a vehicle and I am a automotive mechanic. Jeep had only 50,000 miles and no previous issues. Engine light was illuminated and I didn't have a scan tool with me (out of town). The vehicle was taken to a service shop requested by the rental company. We never knew the root cause. My advice if you have to spring for a jeep go for a bigger and better model. These and the patriots are the worst jeeps in terms of reliability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519056April 26, 2023
ELECTRICAL SYSTEM
The dashboard screen and main screen have been stuck in night mode for around 6 months. This makes driving during daytime hours extremely difficult because the dashboard screen cannot be seen. This screen includes, but is not limited to fuel level, speed, tire pressure, lane departure warning, and temperature. The vehicle has been to the dealer multiple times and the manufacturer has been contacted. There is a recall involving this issue, however, my vehicle was not included in the recall, but I am having the exact problem described.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518715April 24, 2023
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
The vehicle makes these noises at times. Seems like the brakes at times then it drives ok. Took it in to the dealership they say nothing is wrong with the vehicle. Went to pick up my daughter. Had music on inside the SUV couldn’t hear the noise seems like. She said, the vehicle was sounding loud before I pulled up to get her. I observed the sounds from underneath the vehicle a week after I purchased the vehicle. Each time I take it back to the dealer. No sounds. I’m afraid to drive this vehicle. They think I’m lying at the dealership. I’ve been to the dealership for the headrest twice and the sounds. The warnings are not that great on the vehicle either. They work sometimes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518291April 21, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The dashboard screen and main screen have been stuck in night mode for months. This makes driving during daytime hours extremely difficult because the dashboard screen cannot be seen. This screen includes, but is not limited to, speed, tire pressure, lame departure warning, and temperature. The vehicle has been to the dealer multiple times and the manufacturer has been contacted. The problem has been known to the manufacturer since at least November 2022. A recalled was issued describing these problems. However, this vehicle was not included in the recall and while my dealer received permission to order the parts, the parts are still not even available to perform the repair and there is no ETA on when they will be ready.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517644April 18, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I am writing to express my disappointment and frustration with my 2022 Jeep Compass. In November 2022, both the center digital cluster screen and radio screen went dim and have not returned to full brightness since. I have already taken the car to the dealer twice, but they have not been able to resolve the issue, and have advised me to wait for a recall. I am extremely dissatisfied with this response, as I am unable to view the screens during the daytime, which poses a significant safety concern for me and my passengers. It is unacceptable that a vehicle that is barely a year old is experiencing such a significant issue. I strongly urge Jeep to take immediate action to rectify this problem. I have already spent considerable time and money taking my car to the dealership, and the issue has not been resolved. As a loyal Jeep customer, I expect better service and prompt resolution of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517432April 17, 2023
ELECTRICAL SYSTEM
Cluster digital display appears dim in the daylight with minimum backlighting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516880April 13, 2023
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
2022 JEEP COMPASS. CONSUMER WRITES IN REGARD TO VEHICLE HAVING NO SPARE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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