Jeep Compass Complaints

416 consumer complaints on file.

#11531711July 11, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Screens in vehicle have dimmed and are unable to brighten. It’s impossible to see while driving during the day. I have run out of gas on the highway, and almost caused an accident. My vehicle also automatically breaks and sounds an alarm as if I have had a collision, and almost caused another accident from being rear ended. Thankfully, one of the issues has been resolved and the dealership is fixing it (although my VIN number was not included in the recall at this time). I’ve developed a fear of driving on the highway now so be cautious of purchasing until all these issues have been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531354July 10, 2023
ELECTRICAL SYSTEM
Backlighting in dash cluster not working and makes it very difficult to see my fuel gauge, and temperature gauge, cruise control, and other items shown in gauge cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531057July 8, 2023
EXTERIOR LIGHTING
The cluster digital display on the 2022 Jeep Compass appears dim in full sunlight and during the day when there is “minimum backlighting.” The car has been to the dealer multiple times and has been reported to the manufacturer. I’m being told there is no fix at this and the engineers are working on it. I was told I would be notified with an “update” when it becomes available. I’ve experienced this issue for over a year. Not being able to see the instrument panel in the daylight is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530167July 3, 2023
EXTERIOR LIGHTING
Instrumental cluster display does not display during daylight hours. Gas gauge and speed gauges are not visible due to faulty illumination. Inability to view during operation diverts is a safety hazard. I have taken the vehicle to Dodge service centers twice but they are unable to fix or repair this issue stating that they have not been told of this problem by Dodge/Chrysler.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529495June 29, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
- Unsure what is failing. With increasing frequency, 22 Jeep Compass Sport repeatedly stalls (1+ time every few months since OCT ’22) when trying to accelerate after stopping, always (except for one time) engaging auto ebrake, and always requiring a shift to park and engine restart. Engine shuts off, but malfunction is likely related to auto start, as it hasn’t occurred when auto start is already pressed off. Latest failure 28JUN at stop sign near home after a 20-second stop, and auto start turn-off failed after restart. This instance is notable in that: this problem is increasing in frequency, duration of stop was short (unlike usual at 1-3 minute stoplights), this occurs whether or not engine was running long beforehand, and is first time the auto start off-button failed. This is also the shortest interval in between instances, as it occurred last week. Available to inspect. -Safety concerns: always occurs in heavy traffic, always during required acceleration, potentially leading to collision at light/in intersection; always antagonizes other drivers. Has not occurred at high speeds (yet), but have read online claims of similar occurrences in Jeeps at highway speeds, risking fatality. -Dealer service was unable to replicate. Dealer was not denying, but unable to diagnose without replication. No codes indicate problem. Personally was only able to replicate once when deliberately trying in empty parking lot. Reported to Jeep in JAN ‘23, then to dealer service at time of diagnostics. -Problem has only been checked by local dealer service. No crashes (yet) so no police or insurance. -Unlike other reports, no warnings prior to failure for me, only “ebrake on” light after failure. -Jeep fanboy forums say cause is low fluids. Wrong, but even if true no car should shut down and endanger lives when brake fluid or even oil is a little low. New cars leaking like sieves would also be yet another Jeep-centric problem. Wife and I know how to drive and check fluids.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529365June 28, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The display, where the speed and other pertinent information is displayed, is in dark or night mode. It is very if not impossible to see during daylight hours. It is very distracting not to be able to see the information that you should be able to this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529356June 28, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
While driving down the radio, my infotainment system began flashing on and off, failing to properly load. This can cause a distraction in the vehicle, leading to an accident. The dealer stated could not duplicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529354June 28, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST, ELECTRICAL SYSTEM
Upon start up of my vehicle I noticed my center display for speed, etc had turned itself to Spanish, but my radio was still in English. My forward collision warning, Lane keep assist, auto emergency braking, and front collision avoidance had all turned themselves off, and my auto park brake had turned itself on. After contacting a dealer they stated they had several complaints and to just turn them back on/off. Having these safety features turn themselves off can provide a fall sense of safety and cause accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529352June 28, 2023
EXTERIOR LIGHTING
The backlight for the center cluster display is failing to properly illuminate during daylight. This causes it to be hard/impossible to see during day time hours. There is currently a recall for the 2022 Jeep Compass having the same issue, however mime does not fall under the recall. I would advice looking further into the recall, because it appears more vehicles are affected than stated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529249June 27, 2023
ELECTRICAL SYSTEM
Instrument cluster is stuck in day time mode. There is no way to dim it at night which makes it hard to drive and see during night travel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529207June 27, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
My cluster display has been on dark night mode since January 2023. I purchased the vehicle in April 2022. During the day, I cannot see the cluster display, and have missed gas warning lights, low tire lights, and other emergency lights due to the dimness of the screen. It is a hazard to drive as daylight is longer-- and the navigation screen is also impossible to see during daylight hours. There is no way to brighten either the cluster display or navigation system. The dealership confirmed the issue and instructed me to sit back and wait for an update in January, and there have been no updates yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529126June 27, 2023
SEATS, TRACTION CONTROL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact rented a 2023 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled inadvertently, and the rear driver's door opened unintendedly, and the rear seat shifted forward. The contact stated that an unknown warning light was illuminated, and the traction control feature independently shifted into snow traction mode. The contact was made aware by the rental agency of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 460.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529001June 26, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
During the day the the instrument cluster that has a speedometer doesn't have any brightness so I cannot see the speed or warning lights. I took my car to the dealership and they said there is no solution to that problem right now and multiple vehicles have the same issue since September last year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528953June 26, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Jeep Compass. The contact stated that the instrument cluster display was dim. The vehicle was taken to the dealer where it was diagnosed that the instrument panel center cluster display was insufficiently illuminated, and the contact was informed that the wiring jumper harness needed to be added. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V058000 (Electrical System). The manufacturer was notified of the failure and the contact was advised to take the vehicle to a different dealer and informed that the VIN was not included in a recall; however, the repair would be covered under warranty. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528340June 22, 2023
ELECTRICAL SYSTEM
For over six months, I have been unable to see my dashboard during the day. It is stuck on night mode. This causes the driver to be unable to see fuel gauage along with other warning lights that may be displayed. This is extremely dangerous and could cause unexpected vehicle stops on roadways. I have mentioned this to the dealership each time I am there and I'm told they don't know how to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528216June 21, 2023
ELECTRICAL SYSTEM
During the day you can not see any of the display in the dash for fuel, MPH, any warnings as the electronics are stuck in the night mode and the only time you se see them is when it’s dark outside.. this is the 2nd time the car has done this it did it the first time last year about this time the only way I found to fix it was to disconnect both batteries
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528184June 21, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
My dash lights will dim automatically during day and can’t dim dash lights at night very frustrating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528116June 21, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Compass. The contact stated while starting the vehicle, the instrument panel lights were dimmed. The contact stated that the instrument panel lights returned to the brighter mode. The contact stated that during the daylight hours, the lights were extremely dim. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526378June 10, 2023
UNKNOWN OR OTHER
Rear ended decelerating someone and the car went up in flames then blew up. We are not sure why this happened or what failed for this to happen. Had I not gotten out to check on the other vehicle I could have been seriously injured or worse and this has been looked at by our insurance company.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11525714June 6, 2023
POWER TRAIN
I have been experiencing intermittent Hard shifting and lurching forward while my vehicle shifts.upshifting and downshifting are both a problem while vehicle is cold and also when warmed up. Other times it feels like it goes into neutral right before shifting and then all of a sudden slams into gear. These problems began since I bought the vehicle brand new on March 14, 2023. I have been to the dealer where I bought the vehicle for this issue a total of 7 times, where a case was presented to chrysler. Chrysler asked the dealership to do various tests to check for a problem, in which they were not able to resolve. Each test that was done required me to keep coming back to the dealer which totaled 7 times, 3 in which required a rental car (2 visits were repair attempts and 5 visits were various tests being done on the car.) The vehicle is under warranty and was first taken in for this issue at 1164 miles. Chrysler concluded that adaptive and fill counts are high,so they cleared them and blamed it on the fact that I do a lot of city driving. However this issue has been present since i bought the vehicle. Chrysler closed the case. The issue was not yet resolved. I do not feel safe driving the vehicle as it hesitates to shift or shifts harshly which I feel is a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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