Infiniti G37 Complaints

538 consumer complaints on file.

#10521806June 25, 2013
POWER TRAIN, STEERING
MY VEHICLE'S CLUTCH COMPLETELY LOST ITS HYDRAULIC CAPABILITY AND LEFT MY VEHICLE STRANDED IN ONGOING TRAFFIC. ME AND A FEW VOLUNTEERS WERE ABLE TO PUSH MY VEHICLE IN NEUTRAL MODE TO THE SIDE OF THE ROAD, HOWEVER THIS COULD BE WARRANTED AS A BIG SAFETY CONCERN IF IT IS COMMON OCCURRENCE FOR THIS MAKE, MODEL, AND YEAR. I HAD MY VEHICLE TOWED THE NEXT DAY TO AN AUTO SHOP AND THEY DETERMINED THE CLUTCH AND SLAVE CYLINDER WERE BOTH FAULTY. THOUGH WEAR AND TEAR MAY BE COMMON FOR THIS PART, AFTER DOING RESEARCH ON ONLINE FORUMS THIS SEEMS TO BE A COMMON ISSUE WITH INFINITI G37'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494907January 28, 2013
ENGINE, VEHICLE SPEED CONTROL
INFINITI G37, AFTER WARM USUALLY MORE THEN 30MIN OF DRIVING WILL INTERMITTENTLY GO INTO LOW AND HIGH ACCELERATION ON ITS OWN. AS IF YOU ARE BRAKING WITH YOUR LEFT FOOT AND THEN GIVING IT GAS ON AND OFF WITH RIGHT FOOT. MY WIFE HAS ALSO DESCRIBED COMPLETE LOSS OF POWER WHEN THE CONDITION OCCURS AND SHE TRIES TO ACCELERATE. SHE FEELS IT COULD BE A DANGEROUS COMBINATION IF IT HAPPENS AT THE WRONG TIME. WE DID SCHEDULE FOR A SERVICE APPOINTMENT AND HOPE THIS WILL HELP OTHERS WITH SIMILAR CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489465December 21, 2012
ELECTRICAL SYSTEM
WHEN I PRESS THE BUTTON TO LOCK THE DOORS ON MY REMOTE THE HORN BEEPS LIKE NORMAL, BUT THE DRIVER DOOR DOES NOT LOCK. THE LOCK OPERATE MANUALLY WITH THE KEY, SO IT LOOK LIKE ITS NOT THE LOCK MECHANISM ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489721December 15, 2012
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
WHILE STOPPING VEHICLE, BRAKING BECAME NON-RESPONSIVE AND ENGINE BEGAN RACING. VEHICLE WAS EXTREMELY DIFFICULT TO STOP COMPLETELY. AFTER TAKING FOOT OFF OF BRAKE PEDAL, VEHICLE LUNGED FORWARD AS IF ACCELERATOR PEDAL WAS FULLY DEPRESSED. THIS HAS OCCURRED ON 12/9/12 , 12/10/12, 12/15/12. INFINITI HAS NOT CORRECTED PROBLEM. THIS RAPID ACCELERATION / NON-RESPONSIVE BRAKING HAS CAUSED TWO (2) NEAR MISS ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488686December 13, 2012
AIR BAGS
PASSENGER SEAT AIR BAG SENSOR DOES NOT WORK. INFINITY HAD AN EARLIER RECALL AND SAID PROBLEM WAS FIXED IN 2009. INFINITY SAYS AUTOMOBILE IS NOW OUT OF WARRANTY AND ONLY FIX IS TO REPLACE SEAT AT COST OF $3500.00. I WAS TOLD BY INFINITY THE RECALL WAS JUST TO FIX A WIRE NOT THE SENSOR. WANTED TO NOTIFY YOU OF CONTINUED PROBLEM AND SEE IF MORE OWNERS ARE REPORTING CONTINUED PROBLEM WITH AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487758December 8, 2012
SEATS
PLEASE, PLEASE BACK OFF ON YOUR HEAD REST REQUIREMENTS FOR SAFETY. PLEASE ALLOW THE CONSUMER TO CHOOSE THE POSITION OF THE HEAD REST. NOT ONLY HONDA, BUT FORD, GM, CHRYSLER, ALL MANUFACTURERS ARE CREATING VERY PAINFUL CAR SEATS SINCE 2009 DUE TO THIS AWFUL HEADREST REQUIREMENT. SEATBELTS ARE A LAW, BUT I CHOOSE TO WEAR THEM. MOTORCYCLE HELMETS ARE NO LONGER A LAW, BUT I CHOOSE TO WEAR THEM. NOW LET ME CHOOSE MY HEADREST POSITION. I THINK THESE NEW DESIGNS ARE GOING TO CAUSE FAR MORE INJURIES AND INSURANCE CLAIMS FROM PEOPLE HAVING THEIR HEADS COCKED FORWARD, IN A FORCED IMPROPER POSTURE. I HAD MIGRAINES DUE TO MY HEADREST BEFORE I RESOLVED THIS ISSUE IN MY CAR BY MAKING MODIFICATIONS. I SIT WITH PROPER POSTURE AND MY HEAD IS FORCED FORWARD. THE ONLY CHOICE I HAD WAS TO SIT IMPROPERLY IN ORDER TO TRY TO AVOID THE TERRIBLE DISCOMFORT THIS NEW LAW FORCES ON ME. PLEASE CHANGE THIS LAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487267December 3, 2012
VEHICLE SPEED CONTROL, POWER TRAIN
2008 INFINITI G37S WITH A 5 SPEED AUTOMATIC TRANSMISSION WITH 41,000 MILES - I WAS ENTERING THE FREEWAY GOING ABOUT 55 MPH AND THERE WAS AN 18 WHEELER IN FRONT OF ME HAVING A HARD TIME PICKING UP SPEED. BEFORE PASSING, I TAPPED MY BRAKE, DOWNSHIFTED FROM 4TH TO 3RD GEAR WITH MY LEFT PADDLE SHIFTER NEAR THE STEERING WHEEL AND PROCEEDED TO GET IN THE LANE TO THE LEFT OF THE MERGING LANE ONTO THE FREEWAY. I WAS HALFWAY IN THE LANE AND HIT THE GAS BUT THERE WAS NO RESPONSE FOR 3-5 SECONDS. I HAD CARS COMING UP BEHIND ME AT 65-70 MPH AND MY CARS TRANSMISSION WAS LAGGING, IT WAS BASICALLY IN NEUTRAL WHEN I NEEDED TO GO IMMEDIATELY, THERE WAS NO RESPONSE WHEN I HIT THE GAS, 2 CARS ALMOST HIT ME AS MY CAR DECELERATED TO ALMOST 45 MPH. THIS HAS HAPPENED NUMEROUS TIMES AND IS VERY DANGEROUS. WHEN THE CAR DOES FINALLY RESPOND, IT SLAMS INTO GEAR UNEXPECTEDLY AND IS SOMETIMES HARD TO CONTROL. PLEASE HELP US TO RESOLVE THIS ISSUE OR SOMEBODY WILL EVENTUALLY GET HURT IF THEY ALREADY HAVEN'T. I HAVE SPOKEN TO NUMEROUS INFINITI OWNERS AND IT SEEMS THAT THIS IS HAPPENING TO THEM AS WELL BUT ONLY THE SAME YEAR AS MY CAR, 2008, AND ONLY THE AUTOMATIC TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486342November 28, 2012
SEAT BELTS:FRONT
TL* THE CONTACT OWNS A 2011 INFINITI G37 CONVERTIBLE. THE CONTACT STATED WHILE DRIVING 20 MPH ATTEMPTING TO AVOID A SQUIRREL, THE DRIVER SLAMMED ON THE BRAKES AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT ATTEMPTED TO DUPLICATE THE FAILURE BY SLAMMING ON THE BRAKES AFTER ACCELERATING AND THE SEAT BELT DID NOT CATCH AT ANY POINT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THE SEAT BELTS WERE OPERATING AS DESIGNED AND THAT SHE SHOULD NOT BE WORRIED SINCE THE AIR BAG WAS WHAT WOULD SAVE HER IN THE EVENT OF A CRASH. THE CONTACT WAS NOT SATISFIED WITH THAT ANSWER. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 25,000. UPDATED 01/29/13*LJ UPDATED 01/30/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484968November 16, 2012
POWER TRAIN, ENGINE
I WAS DRIVING DOWN THE ROAD AND NOTICED THE CLUTCH WASN'T "FEELING NORMAL." AS I SHIFTED INTO 3RD GEAR, THE CLUTCH PEDAL STUCK TO THE FLOOR AND WOULDN'T SPRING BACK. I TRIED PUMPING ON IT, THEN MANAGED TO GET MY FOOT UNDERNEATH IT TO PULL IT UP AND THEN DOWN SHIFT. WHEN I DEPRESSED THE CLUTCH AGAIN AND ATTEMPTED TO SHIFT INTO 2ND GEAR, THE CLUTCH STUCK AGAIN AND I WAS STUCK IN 3RD. I FINALLY EASED ON THE BRAKES AND HAD TO INTENTIONALLY STALL MY CAR. I WAS LUCKY TO HAVE BEEN ON SLOW MOVING, LIGHTLY USED ROAD, OR ELSE THIS COULD HAVE CAUSED AN ACCIDENT. I MANAGED TO PUSH THE CAR OFF INTO A DESIGNATED PARKING AREA AND ATTEMPT TO RESTART THE CAR TO NO AVAIL. IN US LAW, ENDANGERING COMPRISES SEVERAL TYPES OF CRIMES INVOLVING CONDUCT THAT IS WRONGFUL AND RECKLESS OR WANTON, AND LIKELY TO PRODUCE DEATH OR GRIEVOUS BODILY HARM TO ANOTHER PERSON. FROM THIS EXPERIENCE AND READING OF SITUATIONS LIKE THIS, I AM SURPRISED NISSAN/INFINITI HAVE NOT RECALLED THESE CARS FOR OBVIOUS ENDANGERMENT OF THEIR CUSTOMERS AND THE WELFARE OF OTHER DRIVERS. THIS PROBLEM WITH THE CLUTCH SLAVE CYLINDERS (CSC) HAS OCCURRED COUNTLESS TIMES, PUTTING LIVES IN DANGER. IF THE SERVICE DEPARTMENTS AT THE NISSAN/INFINITI DEALERSHIPS STATE THAT THIS IS A KNOWN ISSUE WITH THESE CARS, WHY HAS NISSAN NORTH AMERICA, INC. NOT DONE SOMETHING TO RECTIFY THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483343November 5, 2012
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 INFINITI G37. THE CONTACT STATED THAT WHILE PARKED SHE DEPRESSED THE ACCELERATOR PEDAL BUT NOTICED THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE ROLLED SLIGHTLY AND UPON DEPRESSING THE BRAKE PEDAL THE PEDAL WAS LOCKED AND WOULD NOT RESPOND. AFTER RESTARTING THE VEHICLE THREE DIFFERENT TIMES THE VEHICLE RESUMED ACCELERATION AND BRAKING CAPABILITY. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 12/13/12*LJ THE CONSUMER TOOK THE VEHICLE TO THE DEALER ON 11/5/12. A DIAGNOSTIC TEST BY THE DEALER INDICATED A PROBLEM WITH THE RELAY SYSTEM. A PART WAS REPLACED. UPDATED 12/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477259September 27, 2012
STRUCTURE
IDENTICAL DENTS/SCRATCHES ON EITHER SIDE OF PANEL CAUSE BY DESIGN FLAW AND EXPERIENCED BY MANY OWNERS AFTER ABOUT 3 OR 4 K MILES. DEALER HAS FAILED TO RESPOND TO MY COMPLAINT. HARTE INFINITI, HARTFORD, CT. I HAVE ALSO TRIED TO SEND FORMAL COMPLAINT TO INFINITI OFFICIAL HEADQUARTERS BUT CANNOT CONFIRM THAT THEY RECEIVED IT. NOT A PROBLEM THAT WOULD CAUSE INJURY BUT A COSMETIC ISSUE THAT INFINITY SHOULD ADDRESS AND RECALL FOR PERMANENT FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477011September 25, 2012
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHEN I AM BRAKING AND COMING CLOSER TO A STOP, MY CAR GIVES A JERK ALONG WITH AN INCREASE IN ENGINE SPEED. SOMETIMES WHEN I BRAKE I CAN FEEL THE FOOT BRAKE STUCK FOR ONE SECOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476802September 24, 2012
SEATS
TL* THE CONTACT LEASES A 2012 INFINITI G37. THE CONTACT STATED THAT DUE TO THE DESIGN OF THE SEAT PADDING HE HAS DEVELOPED PAIN IN HIS HIP THAT WORSENS EVERY TIME THE VEHICLE WAS DRIVEN. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 60 AND THE CURRENT MILEAGE WAS 140. UPDATED 10/12/12*LJ UPDATED 10/17/2012 *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10475978September 19, 2012
POWER TRAIN
DID NOT BRING BACK THE GEAR TO PARK AND PRESSED THE START BUTTON. LEFT THE VEHICLE NOT HEARING THE VERY WEAK SIGNAL. WROTE TO MANUFACTURER ABOUT THIS DESIGN ISSUE. THEY DID NOT CARE, EVEN THEY RESPONDED THAT IT IS THE WAY IT IS DESIGNED. ANY DRIVER WITH EUROPEAN OR MANUAL GEAR BACKGROUND WILL MAKE THE SAME MISTAKE. THE CAR WAS POSITIONED ON A SLOPE, IN A GARAGE AFTER I ARRIVED AT MY DESTINATION. AN AGENT HAD THE REFLEX TO JUMP IN THE CAR (I LEFT THE DOOR OPENED) AND STOP THE VEHICLE. WITHOUT THIS INITIATIVE, THE CAR WOULD HAVE CRASHED AGAINST ANOTHER CAR DOWN THE SLOPE (VERY STEEP IN A NEW YORK GARAGE) AND GET THE WHOLE FRONT CRASHED AND THE OTHER CAR'S SIDE. BUT IN A STREET ANYWHERE, IT CAN JUST KILL SOMEONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475078September 11, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 INFINTI G37XS. THE CONTACT WAS TRAVELING 20MPH WHEN THE BRAKES WERE DEPRESSED AND THE VEHICLE FAILED TO STOP PROPERLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AFTER TRAVELING 15 MPH AND THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 18,562.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10471748August 21, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 INFINITI G37. THE CONTACT STATED THAT WHILE DRIVING 40 MPH AND ATTEMPTING TO ACCELERATE THE VEHICLE HESITATED BEFORE SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463017June 25, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 INFINTI G37. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT PASSENGER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED WHEN AN OCCUPANT WAS PRESENT. THE MALFUNCTION ALSO OCCURRED WHEN THE FRONT PASSENGER SEAT WAS UNOCCUPIED. THE FAILURE OCCURRED AT ANY SPEED BEING DRIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.UPDATED 08-16-12 *BF THE CONSUMER STATED THAT INFINITI CONSUMER AFFAIRS WOULD NOT REIMBURSE THE COST OF REPAIRS. THE AIR BAG FAILURE HAS BEEN ON GOING FOR SEVERAL MONTHS. UPDATED 08/16/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461038June 8, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. A DIAGNOSTIC TEST WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE ENGINE. THE DEALER STATED THAT THE ENGINE FAILED DUE TO POOR MAINTENANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE DENIED ASSISTANCE WITH THE REPAIR. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460231June 1, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 INFINITI G37. WHILE THE VEHICLE WAS PARKED, THE VOC WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE REAR BRAKE PADS NEEDED TO BE REPLACED AND THE REAR ROTORS NEED TO BE RESURFACED. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT HEARD A CLICKING NOISE WHILE DRIVING APPROXIMATELY 10 MPH AND DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN NOTICED EXCESSIVE VIBRATION WHEN THE BRAKES WERE APPLIED AND STATED THE REAR ROTORS HAD TO BE RESURFACED, AND THE REAR BRAKE PADS HAD TO BE REPLACED A SECOND TIME. THE SWAY BAR BUSHINGS WERE ALSO REPAIRED. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE BRAKE PADS HAD TO BE REPLACED BECAUSE THEY DID NOT FIT PROPERLY WITH THE REAR DISKS WHICH CAUSED EXCESSIVE WEAR ON THE BRAKE PADS AND ROTORS. THE MECHANIC REPLACED THE REAR BRAKE PADS. THE APPROXIMATE FAILURE MILEAGE WAS 15,686. UPDATED 07/02/12 *BF UPDATED 07/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458591May 15, 2012
VEHICLE SPEED CONTROL
MY INFINITI G37 YR 2011 HAD AN EXPERIENCE WITH UNINTENDED ACCELERATION IN THE PARKING LOT, WHEN I WAS DRIVING ABOUT 5 MPH AND ABOUT TO STOP MY CAR. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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