Infiniti G37 Complaints

538 consumer complaints on file.

#10414801July 23, 2011
FUEL SYSTEM, GASOLINE
I PURCHASED A NEW INFINITI G37X SEDAN IN THE BEGINNING OF JULY 2011. EACH TIME I REFILL THE CAR AT GAS STATION, THE PUMP JUST STOPS FILLING AFTER ONLY A COUPLE OF SECONDS. EACH REFILL WAS DONE BY BYPASS THE PRESSURE SENSOR BUILT IN THE PUMP AND BY GUESSING HOW MANY GALLON CAN BE FILLED IN THE TANK, BLINDLY, EVEN THOUGH IT DOESN'T LIKE A LIFE THREAT ISSUE, IF THE FUEL DID OVERFLOW, IT WOULD RESULT IN A GAS STATION IN FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406019June 12, 2011
AIR BAGS
AIRBAG SENSOR LIGHT FOR FRONT PASSENGER RANDOMLY DOES NOT REGISTER ADULTS OCCUPYING SEAT. WE HAVE NOT RECOGNIZED ANY PATTERN/SEATING POSITIONS THAT WILL DUPLICATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406023June 12, 2011
SERVICE BRAKES, HYDRAULIC
VEHICLE VIBRATES WHEN BRAKING. DEALERSHIP FOUND FRONT ROTORS OUT OF ROUND AND REPLACED THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406021June 12, 2011
SERVICE BRAKES, HYDRAULIC
VEHICLE VIBRATES WHEN BRAKING. DEALERSHIP FOUND ALL FOUR ROTORS OUT OF ROUND. DEALERSHIP ALSO FOUND REAR ROTORS WARPED. DEALERSHIP CUT FRONT ROTORS AND RESURFACED REAR ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403439May 25, 2011
VEHICLE SPEED CONTROL
I WAS DRIVING ALONG AT APPROXIMATELY 35 MPH (SPEED LIMIT) IN THE MIDDLE LANE OF A 3 LANE ROAD AND APPROACHED A RED LIGHT. I BRAKED, BUT INSTEAD OF THE CAR SLOWING DOWN, IT STARTED ACCELERATING VERY FAST. I PRESSED DOWN ON THE BRAKE AS HARD AS I COULD BUT THE CAR CONTINUED SPEEDING UP. THERE WERE CARS ON BOTH SIDES OF ME SO I HIT A PICKUP TRUCK IN FRONT OF ME - THE AIR BAGS DEPLOYED ON BOTH MY SIDE AND THE PASSENGER SIDE WHERE MY SON WAS SITTING. MY CAR HIT THE TOW BAR ON THE PICKUP TRUCK AND TOTALLY CRUMBLED. NEITHER MY SON NOR I WERE HURT BECAUSE THE AIR BAGS PROVIDED PROTECTION. THE FELLOW IN THE PICK UP TRUCK DID NOT SUFFER ANY INJURIES AT ALL. HOWEVER, DAMAGES AND REPAIR TO MY AUTO COST MY INSURANCE COMPANY MORE THAN $19K. THE CAR WAS RETURNED TO ME AFTER MORE THAN 9 WEEKS (5/20/11) IN THE SHOP. AT THE TIME THE CAR WAS RETURNED IT HAD APPROXIMATELY 3020 MILES. AFTER A DAY OR TWO, THE CAR BEGAN TO RUN VERY ROUGHLY WHEN IDLING AT LIGHTS. I TELEPHONED THE DEALERSHIP AND ARRANGED TO BRING THE CAR IN FOR SERVICE ON WEDNESDAY, 5/25/2011. ON THE WAY TO THE DEALERSHIP, THE CAR FAILED AGAIN EXCEPT THIS TIME, I WAS HALTED AT A RED LIGHT, AND THE CAR ON ITS OWN, WHILE MY FOOT WAS HOLDING THE BRAKE, ACCELERATED VERY FAST, AND STARTED TO MOVE. I WAS THE FIRST CAR IN THE LANE (PREPARING TO TURN RIGHT) SO I WAS ABLE TO STEER THE CAR OVER TO THE SIDE OF THE ROAD, MY SON SLAMMED THE CAR INTO PARK. MY INFINITI DEALER IS INDICATING THAT I MUST HAVE HAD ONE FOOT ON THE BRAKE AND ONE FOOT ON THE GAS. HE ACKNOWLEDGED THAT THE CAR WAS RUNNING ROUGHLY BECAUSE THE REPAIR SHOP AT THE DEALERSHIP HAD NOT REPAIRED THE CAR CORRECTLY. G37 UNINTENDED ACCELERATION FOR INFINITI G37 HAS BEEN REPORTED PREVIOUSLY UNDER THE FOLLOWING FORUM. HTTP://FORUMS.NICOCLUB.COM. I WILL NEVER DRIVE THE CAR AGAIN BECAUSE I HAVE NEITHER A SUICIDE WISH NOR DO I WANT TO KILL ANYONE ELSE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10395336April 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER DRIVING THE CAR FOR A WHILE AND THEN TURNING IT OFF FOR 30 MIN-1HR, THE TRANSMISSION WILL SURGE 200-250 RPM THE FIRST TIME THE CAR IS DRIVEN AGAIN. THE SURGE HAPPENS ONLY THE FIRST TIME WHILE SHIFTING FROM 3RD GEAR TO 4TH GEAR. TO DATE, THIS HAS NOT CAUSED AN ACCIDENT. THE ENGINE HAS CONSISTENTLY PERFORMED LIKE THIS SINCE ITS PURCHASE IN FEBRUARY 2009. I FIRST REPORTED THE ISSUE TO SEWELL INFINITI, HOUSTON, TX ON 9/25/09 AND TO WEST HOUSTON INFINITI ON 10/14/09. I HAVE REPORTED THE ISSUE ANOTHER 6 TIMES IN ADDITION TO THE TWO LISTED ABOVE. HOWEVER, BOTH DEALERSHIPS CLAIM THAT THEY CANNOT REPLICATE THE ISSUE; THEREFORE, THEY HAVE NOT FIXED THE PROBLEM. ON 12-22-10, INFINITI ISSUED ITB10-075 TO CORRECT THE PROBLEM. WHEN I PRESENTED THE ITB TO SEWELL INFINITI ON 3-26-11, THEY STATED THAT THEY WOULD REVIEW IT. I WAS TOLD LATER THAT THE ITB WOULD HAVE APPLIED TO MY CAR EXCEPT THAT ONE PART WAS ONE LETTER OFF. I CALLED INFINITI CUSTOMER SUPPORT AND WAS TOLD THAT INFINITI IS NOT GOING TO DO ANYTHING FURTHER TO CORRECT THE ISSUE SINCE THE DEALERSHIP CANNOT REPLICATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382928February 16, 2011
POWER TRAIN
I PURCHASED A NEW 2011 INFINITI G37X FROM SALERNO DUANE RT 10 DENVILLE NJ. ABOUT 1 MONTH INTO OWNERSHIP OF THE CAR I HAD THE CAR PARKED IN MY DRIVEWAY RUNNING WHILE I WALKED TO THE END OF THE DRIVEWAY TO PICK UP GARBAGE CANS. I HEARD A CRASH , I FOUND THE CAR CRASHED INTO MY GARAGE DOING DAMAGE TO THE CAR , MY GARAGE WALL AND MY SON'S BIKE. THE CAR WAS STILL IN PARK WHEN I FOUND IT . I FEEL THERE IS A SOMETHING WRONG WITH THE CAR MY DRIVEWAY IS FLAT AND I WANT TO KNOW WHY THIS HAPPENED. I WANT THE CAR REPAIRED OR REPLACED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10376682January 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAD AN HOUR DRIVE TO RETURN HOME. I HAD DRIVEN ABOUT 30 MIN WHEN I HAD TO SLOW DOWN FOR A TRAFFIC ACCIDENT. WHEN I TRIED TO GET BACK UP TO SPEED ON THE FREEWAY,, THE TRANSMISSION DISENGAGED. I HAD TO PUT IT INTO NEUTRAL AND THEN BACK INTO DRIVE TO RESUME DRIVING. THE TRANSMISSION CONTINUED TO DISENGAGE ABOUT EVERY 3 MINUTES ALL THE WAY HOME. I WAS NOT IN A GOOD AREA TO STOP, SO I CONTINUED PUTTING IT INTO NEUTRAL AND THEN BACK INTO DRIVE. WHEN I FINALLY ARRIVED AT A SAFE GAS STATION, I TURNED OFF THE IGNITION, WAITED ABOUT 5 MINUTES AND TURNED IT BACK ON. I HAD ABOUT 5 MORE MINUTES TO GET HOME AND IT DID NOT REPEAT THE INCIDENT. THE NEXT DAY A VALET PARKER BROUGHT ME MY CAR AND WHEN I WENT TO PUT IT INTO DRIVE FROM PARK, THE ENGINE RACED. IF I HAD NOT HAD MY FOOT ON THE BRAKE, IT WOULD NOT HAVE BEEN GOOD. I THEN CALLED THE DEALERSHIP AND THEY CAME AND GOT THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375406January 10, 2011
EQUIPMENT
RADIO VOLUME UNRESPONSIVE. IPHONE 4 BECAME UNRESPONSIVE ALSO USING BLUETOOTH CONNECTION. TURNED VOLUME OFF AND ENGINE AT STOP SIGN. DID NOT HELP AT ALL. TURNED ENGINE OFF AT HOME FOR 2-3 MINS AND TURNED IT BACK ON. THIS TIME EVERYTHING WORKED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373619December 31, 2010
SEAT BELTS
FRONT SEAT BELT GUIDES ON THE INFINITY G37 CONVERTIBLE DO NOT LATCH AS REQUIRED. PER PAGE 1-17 OF THE 2010 INFINITY G37 CONVERTIBLE OWNERS MANUAL, IF THIS SEAT BELT GUIDE IS NOT SECURELY INSTALLED THE SEAT BELT MAY SLIP AND RESULT IN PERSONAL INJURY. I BELIEVE THIS IS A DESIGN FLAW THAT AFFECTS ALL 2010 INFINITY G37 CONVERTIBLES. THIS ISSUE HAS BEEN EXPOSED ON A NEWLY PURCHASED VEHICLE WITH LESS THAN 1000 MILES ON THE ODOMETER. WHEN A REPAIR APPOINTMENT WAS MADE ON DECEMBER 28, 2010 FOR CORRECTION OF THIS ISSUE THE SERVICE MANAGER AT WEST HOUSTON INFINITY IN HOUSTON, TEXAS NOTED THAT THIS SEAT BELT GUIDE IS A POOR DESIGN AND THIS ISSUE SURFACES ON ALL G37 CONVERTIBLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373059December 26, 2010
FUEL SYSTEM, GASOLINE
FROM A COLD START, PUSHING THE IGNITION BUTTON SEVERAL TIMES ENGINE FAILED TO START, THEN NOTICED AN OVERWHELMING GASOLINE ODOR; GOT OUT OF CAR AND CHECKED UNDERNEATH AND DISCOVERED A LARGE VOLUME OF GASOLINE (APPROX A GALLON OR MORE) ACCUMULATED DIRECTLY BELOW THE ENGINE. CALLED THE DEALERSHIP 24-HOUR TOWING SERVICE, THEY SAID THEY HAD TO CALL THE POLICE AND FIRE DEPARTMENT TO REPORT BEFORE THEY COULD REMOVE OUR CAR FROM THE GARAGE TO DETERMINE IF THE CAR HAD BEEN TAMPERED WITH AND TO SAFELY REMOVE ALL OF THE GASOLINE. CAR WAS DELIVERED TO PARKWAY MOTOCARS DEALERSHIP IN VALENCIA, CA, TO INVESTIGATE AND MAKE REPAIRS (THE CAR WAS PURCHASED AT TUSTIN INFINITY IN TUSTIN, CA). UPON INVESTIGATION BY THE SERVICE DEPARTMENT OF THE DEALERSHIP, IT WAS FOUND THAT THE FUEL LINE IN THIS BRAND NEW CAR (156 MILES) HAD BEEN TAMPERED WITH. APPROXIMATELY 5 INCHES OF FUEL LINE HAD BEEN CUT, REMOVED, AND REPLACED WITH A VACUUM HOSE TYPE PIECE OF RUBBER HAD BEEN CLAMPED WITH SPRING CLAMPS (NON FUEL-LINE RATED CLAMPS) TO THE SHORTENED UNITIZED FUEL LINE. WE HAVE PICTURES TAKEN AT THE DEALERSHIP OF THIS TAMPERED FUEL LINE. WE COULD HAVE BEEN KILLED WHILE DRIVING GIVEN THE HIGH TEMPERATURES THAT WE DRIVE IN CA. WHILE THE CAR HAS BEEN REPAIRED, WE STILL DON'T KNOW IF WHAT HAPPENED TO US WAS DUE TO SHODDY WORK BY INFINITY OR A DISGRUNTLED INFINITY EMPLOYEE. IF A DISGRUNTLED EMPLOYEE, WHAT ELSE MIGHT BE WRONG WITH THE CAR? ARE WE STILL AT RISK. DID INFINITY REPAIR OTHER CARS IN THIS DANGEROUS AND NON-FACTORY AUTHORIZED MANNER? INFINITY HAS DECLINED TO DISCUSS THE MATTER WITH US AND TELL US WHY THIS HAPPENED. THE INFINITY REFERENCE # FOR THIS INCIDENT IS #6987437. WE WISH TO REPORT THIS BECAUSE WE ARE CONCERNED THAT OTHERS MAY, TOO BE AT RISK, AND WE REQUEST THAT THE RESULTS OF THIS INCIDENT BE SHARED WITH US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360617October 15, 2010
SERVICE BRAKES, HYDRAULIC
TECHNICAL SERVICE BULLETIN ITB09-037 FROM INFINITI STATES OVERHEATING OF THE BRAKES CAN CAUSE BRAKE JUDDER. THEY RECOMMEND INSTALLING A BRAKE BACKING PLATE, RESURFACING, OR REPLACING THE ROTORS. I TOOK MY CAR TO MY INIFINITI DEALER AND THE PLATE WAS INSTALLED. THE FRONT ROTORS WERE RESURFACED, BRAKE PADS REPLACED, AND I STILL HAD THE BRAKE JUDDER. I TOOK IT BACK AND THEY RESURFACED THE REAR ROTORS AND RECOMMENDED BALANCING AND ROTATING TIRES. I DID THIS (AT MY OWN COST) AND THE BRAKE JUDDER IS STILL PRESENT. THE CAR HAD 15,000 MILES WHEN THE PROBLEM OCCURRED. I FEEL A MANDATORY REPLACEMENT OF THE ROTORS AND THE PADS AT THE SAME TIME IS REQUIRED. THE WARPED ROTORS CONTINUE TO CAUSE VIBRATION AFTER RESURFACING AND MY DEALER WILL NOT REPLACE THEM AT COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359346October 5, 2010
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
PULLING INTO PARKING STALL (BRAKES APPLIED / TRAVELING 5-10 MPH) THE CAR LURCHED FORWARD TWICE AND STUCK A PARKED FULL SIZE TRUCK. THE CAR BOUNCED BACKWARDS AND LURCHED FORWARD AGAIN AND STUCK THE TRUCK A SECOND TIME AND BOUNCED BACKWARDS AGAIN. THE ( OFF BUTTON) WAS ABLE TO BE PUSHED AT THAT TIME. THE BRAKE WAS FULLY APPLIED THE ENTIRE TIME. THIS HAS BEEN THE ONLY OCCURRENCE. INFINITY HAS NOT BEEN ABLE TO DUPLICATE PROBLEM AND HAS DOWNLOADED THE DATA BASE. THE FORMAL REPORT WILL TAKE APPROX. 4 WEEKS TO COMPLETE. NO PARTS HAVE BEEN REPLACED. INFINITIES CONSUMER'S AFFAIR HAS TOLD US TO PICKUP THE VEHICLE AND DRIVE THE VEHICLE DESPITE NO EXPLANATION OR WRITTEN PROOF THE VEHICLE IS SAFE TO DRIVE. THE PROBLEM IS RELATED TO EITHER BRAKING, ACCELERATION OR BOTH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10355993September 16, 2010
ENGINE AND ENGINE COOLING
MY 2009 INFINITI GX 37X LOST POWER WITHOUT WARNING. THE MPH WENT FROM 50 DOWN TO 30 IN SECONDS, THE RPMS WOULD NOT GO ABOVE 1500. ACCELERATION FAILED. POWER STEERING AND BRAKING STILL WORKED. I HAD TO PULL OVER AND RESTART THE ENGINE. THE FIRST TIME THIS HAPPENED WAS JULY 2009 AND THE DEALERSHIP SAID NOT TO WORRY, THAT IT WAS PROBABLY AN ISOLATED INCIDENT AND TO BRING IT IN IF IT HAPPENED AGAIN. IF SOMETHING HAPPENS ONCE, I CAN REASON IT AWAY. BUT, TWICE? THIS IS A MAJOR SAFETY ISSUE AND INFINITI NEEDS TO ISSUE A RECALL ASAP. DRIVING CONDITIONS HAVE NO FACTOR AND THIS PROBLEM STRIPS THE DRIVER OF ANY CONTROL OF THE VEHICLE. THE DEALERSHIP DID A "REFLASH" OR ECU UPDATE AND SAID THAT A SIMILAR PROBLEM OCCURED ON A "M" MODEL. I AM NOT CONVINCED THIS HAS SOLVED THE PROBLEM. I AM TERRIFIED OF DRIVING THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353377September 1, 2010
POWER TRAIN, ELECTRICAL SYSTEM
APPARENTLY ON 2009 INFINITI G37S, THERE IS A PROGRAMMING ERROR/DEFICIENCY IN THE ELECTRONIC ENGINE CONTROL MODULE (ECM) AFFECTING THE PROCESSING OF THE MASS FLOW RATE SENSOR THAT WILL CAUSE THE ENGINE TO UNEXPECTEDLY (AND WITHOUT A DASH WARNING INDICATOR) TO LOSE POWER. AT OCCURRENCE OF THE FAILURE, THE CAR WILL DECELERATE FROM HIGHWAY SPEED TO LESS THAN 35 MPH WITHIN A FEW SECONDS. FOLLOWING THE FAILURE, THE ENGINE RPM WILL NOT EXCEED 2,400 RPM AND SPEEDS ABOVE 35 MPH ARE IMPOSSIBLE (I FOUND THAT 4TH GEAR IS THE HIGHEST GEAR SELECTABLE). THIS FAILURE CAN BE DANGEROUS IN A NUMBER OF TRAFFIC SITUATIONS. I HAVE LEARNED FROM AN INFINITI SERVICE DEPT. THAT THE FAILURE WILL TEMPORARILY CORRECT ITSELF IF THE ENGINE IS TURNED OFF FOR A PERIOD OF TIME, BUT THAT THE FAILURE COULD REOCCUR. THE CAR'S ECM WAS RE-PROGRAMMED BY TOWBIN INFINITI (LAS VEGAS, NV) ON AUGUST 30 AND THAT SUPPOSEDLY FIXES THE FAILURE. WHILE AT TOWBIN, THE SERVICE MAN SAID THAT INFINITI KNOWS OF THE PROBLEM, BUT IS WAITING TO SEE HOW WIDE-SPREAD THE PROBLEM IS. OWNERS HAVE NOT BEEN TOLD OF THIS PROBLEM. TOWBIN SERVICE SAID THEY HAVE SEEN ABOUT 300 CASES OF THE PROBLEM. A SALT LAKE CITY DEALER SERVICE DEPT. HAD ALSO HEARD OF THIS PROBLEM. AGAIN, I FEEL THIS PROBLEM CAN BE DANGEROUS, BECAUSE: IF IT WERE TO OCCUR IN HEAVY TRAFFIC, IT MAY BE DIFFICULT TO GET OUT OF THE WAY OF OTHERS; IF IT WERE TO OCCUR WHEN TURNING IN FRONT OF ONCOMING TRAFFIC; AFTER IT OCCURS, THERE IS NO WAY TO KEEP UP WITH HIGHER SPEED TRAFFIC - ONE IS LEFT GOING SLOW AND HOPING NO ONE REAR ENDS ME; WITHOUT MORE INFORMATION, I HAVE NO WAY OF KNOWING IF THE PROBLEM HAS REALLY BEEN FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351285August 23, 2010
ELECTRICAL SYSTEM
1. I WAS DRIVING MY 2009 INFINITI G37XS ON I-95 NEAR PHILADELPHIA. I WAS USING CRUISE CONTROL WITH SPEED SET AT NEAR 65MPH. I WAS LISTENING TO PANDORA INTERNET RADIO ON MY HTC EVO 4G ANDROID PHONE USING WIMAX (4G WIRELESS). THE HTC EVO WAS BEING CHARGED USING A CELLET PMOTQ9C CAR CHARGER FOR CELL PHONES. 2. OUT OF BLUE, ALL ELECTRICAL AND ELECTRONIC SYSTEM WENT BLACK. ALL DASHBOARD DISPLAY(LCD), ENTERTAINMEN/NAVIGATION SYSTEM AND AC AND LEFT/RIGHT TURN SIGNAL AND LIGHTING ALL WENT OUT. NOTHING ELECTRONIC WORKS INCLUDING TURN SIGNAL/EMERGENCY LIGHT. I WAS QUITE NERVOUS, BUT DIDN'T WANT TO STOP AT MIDDLE OF INTERSTATE FREEWAY AND DRIVE STRAIGHT HOME AND PRAYED THAT POWER TRAIN STAY WORKING TILL I GOT HOME. THANK GOD, IT DID. AS SOON AS I STOPPED THE CAR BY PRESSING THE START/STOP BUTTON AFTER I DROVE INTO MY GARAGE, I WAITED A MINUTE OR TWO AND TRIED TO START MY CAR BY PRESSING THE START/STOP BUTTON WHILE PRESSING THE BREAK PEDAL. THE CAR WOULD NOT START. I THOUGHT THAT MY WIRELESS CARD KEY HAD BAD BATTERY. SO I SPENT 15MIN OR SO TO FIND MY 2ND WIRELESS CARD KEY AND STRANGELY ENOUGH I WAS ABLE TO START THE CAR. HOWEVER, THE "SERVICE ENGINE SOON" LIGHT ON DASHBOARD WENT ON. I CALLED THE DEALER SERVICE AND WANTED TO BRING THE CAR. BUT DEALER DIDN'T HAVE ANY LOAN CAR AVAILABLE TILL NEXT TUESDAY. SO I WAITED AND DROVE CAREFULLY WITH MY CAR AND BROUGHT IT TO DEALER ON THE FOLLOWING TUESDAY. AGAIN STRANGELY, JUST ONE DAY EARLIER, THE "SERVICE ENGINE" LIGHT DISAPPEARED. I TRUSTED DEALER HAD RIGHT EQUIPMENT TO DIAGNOSE. 3. DEALER TOOK A FEW DAYS LOOKED AT IT AND COULD ONLY TOLD ME SOME LIMITED DIAGNOSTIC INFO ABOUT LOSS OF COMM AND COULD NOT PIN POINT THE ROOT CAUSE OF PROBLEM. I EXPRESSED MY SAFETY CONCERNS ON AT NIGHT DRIVING ON I-95 SITUATION WHEN THIS HAPPENS AGAIN. THE DEALER ASSURED ME THAT ALL TESTS WERE DONE AND NO PROBLEM WAS FOUND AND THE CAR WAS SAFE TO DRIVE. 4. I DON'T FEEL COMFORTABLE AND FEEL THAT MAYBE NHTSA CAN BETTER INVESTIGATE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347799August 6, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 INFINITY G37. THE CONTACT WAS BRAKING FROM 25 MPH WHEN THE VEHICLE ABNORMALLY BEGAN TO SKID FORWARD. THERE WAS ALSO AN UNUSUAL GRINDING AND VIBRATION NOISE WHEN APPLYING THE BRAKES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THAT THE FAILURE WAS NORMAL. THE MANUFACTURER ADVISED THE CONTACT THEY WOULD SPEAK WITH THE DEALER FIRST BEFORE A DECISION WAS MADE IF THEY WOULD BE WILING TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347443August 5, 2010
POWER TRAIN
WHEN ACCELERATING FROM A STOP OR AT SPEED, THE CAR HESITATES/STALLS THEN ACCELERATES RAPIDLY. THIS HAS HAPPENED 7 TIMES IN THE LAST FEW MONTHS. INFINITI COULD NOT DUPLICATE THE ISSUE 1 TIME AND SAID THERE IS NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336731June 17, 2010
POWER TRAIN
WHILE STOPPED BEHIND ANOTHER VEHICLE, THE CAR'S ENGINE REVVED CONTINUOUSLY, AND I HAD TO PRESS THE BRAKES HARDER, LEST HIT THE VEHICLE IN FRONT. I SWITCHED THE AUTOMATIC TRANSMISSION INTO NEUTRAL UNTIL THE TRAFFIC MOVED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330873May 17, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 INFINITI G37. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY DOWNSHIFTED TO APPROXIMATELY 10 MPH AND ALMOST CAUSING A CRASH. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE A CHIP WAS CHANGED. HOWEVER, THE FAILURE OCCURRED THREE MORE TIMES. THE DEALER THEN STATED THAT THE FLUID IN THE VEHICLE WAS TOO FULL AND WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS AT THE DEALERSHIP AT THE TIME OF THE COMPLAINT AND THE CONTACT WANTED TO TRADE IT IN FOR ANOTHER VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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