Infiniti G37 Complaints

538 consumer complaints on file.

#10585651April 30, 2014
AIR BAGS
PASSENGER AIR BAGS ON MY G37 ITS BEING TURNED OFF WITH A PASSENGER SEATING IN THE SEAT. FIRST STARTED WITH MY DAUGHTER AGE 17 WEIGHTS ABOUT 120 POUNDS AND INFINITI STATED THAT THEIR AIRBAGS ARE ACTIVATED BY WEIGHT AND THAT SHE MAY BE TOO SMALL WHICH SHE IS 5'4 TALL. THEY DIDN'T ADDRESS THE ISSUE AND IT CONTINUED TO HAPPEN WITH EVERYONE SEATING IN THE PASSENGER SEAT INCLUDING AN ADULT MALE OF 6'2 AND OVER 200 LBS. I TOOK IT BACK TO INFINITI OF TAMPA AND THEY DIDN'T ADDRESS THE ISSUE. FOR THE THIRD TIME I TAKE VEHICLE TO INFINITI AND NOW THEY STATE THEIR AIRBAGS HAVE A SENSOR THAT MEASURES BODY MASS OF A PERSON TO ACTIVATE AND THAT'S THE REASON I AM GETTING THIS ISSUES WITH AIR BAGS AND THEY SUGGESTED THAT I SHOULD SEAT MY FAMILY AND FRIENDS THAT RIDE IN THE FRONT TO GO TO THE BACK SEAT FOR SAFETY. INFINITI THEN TOOK A LOOK AT MY VEHICLE AND GAVE ME A SAME MODEL LOANER FOR THE DAY WHICH THE SAME THING HAPPEN IN THAT CAR. THIS IS SOMETHING THAT HAS TO BE ADDRESS AS IT IS A HAZARD FOR THE SAFETY OF OUR LOVE ONES IN CASE OF A COLLISION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585806April 30, 2014
STRUCTURE
MY DASHBOARD IS MELTED. OBVIOUS DEFECT OF THE MANUFACTURER... IT'S STICKY AND SHINY WHICH MAKES IT HARD TO SEE AND PAY ATTENTION WHILE I'M DRIVING. I SAW THAT OTHER PEOPLE HAVE THE PROBLEM FROM MY LOCAL NEWS STATION AND DECIDED TO FILL THIS OUT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575082March 27, 2014
AIR BAGS
WHILE DRIVING WITH A PASSENGER, THE PASSENGER AIRBAG SENSOR INDICATED THAT THE AIRBAG WAS OFF. I REPORTED IT TO INFINITI, AND THEY COULD NOT DUPLICATE THE PROBLEM. THIS HAS HAPPENED ON AT LEAST A HALF A DOZEN OR MORE OCCASIONS. IT OCCURS AT ALL SPEEDS. WHEN INFINITI CHECKED INTO THE ISSUE THEY ASKED ME HOW MUCH THE PASSENGER WEIGHED. THE PASSENGER HAS BEEN MYSELF AND MY BOYFRIEND ON VARIOUS OCCASIONS. WE EACH WEIGH ABOUT 170 POUNDS - NO EXCUSE FOR THE AIRBAG BEING OFF. NOW THAT THERE IS A RECALL, I AM WONDERING WHY MY INFINITI G35 IS NOT INCLUDED IN THIS RECALL. IT OBVIOUSLY HAS THE SAME ISSUE. SHOULD WE HAVE AN ACCIDENT, AND THIS ISSUE IS OCCURRING, WE FEAR THAT WE WILL NOT HAVE THE SAFETY THAT I INTENDED TO HAVE WHEN I PURCHASED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574932March 26, 2014
AIR BAGS
THIS IS A FREQUENT EVENT THAT I JUST NOTICED A FEW MONTHS AGO. WHEN SOMEONE IS IN THE FRONT PASSENGER SEAT OF THE VEHICLE, THE AIRBAG LIGHT COMES ON INDICATING THAT THE PASSENGER AIRBAG IS OFF. THIS OCCURS ANYTIME A PASSENGER SITS IN THE FRONT SEAT, REGARDLESS OF WEIGHT OR HEIGHT. TODAY I ALSO NOTICED THAT NISSAN HAS ISSUED A RECALL FOR 1,053,479 VEHICLES GLOBALLY FOR SIMILAR ISSUES. HOWEVER, MY VEHICLE ISN'T INCLUDED IN THIS RECALL HOWEVER THERE HAVE BEEN MULTIPLE REPORTS OF OLDER MODEL G35/G37 VEHICLES WITH THE EXACT SAME ISSUE. I THINK THAT MY 2009 INFINITI G37 SHOULD BE INCLUDED IN THIS RECALL AS WELL. I'M VERY CONCERNED ABOUT THIS, BECAUSE THIS IS A HUGE SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569036March 13, 2014
ENGINE, ELECTRICAL SYSTEM
MY MOTHER WAS DRIVING HER (2013) INFINITI G37 ON A CITY STREET WHEN THE CAR SUDDENLY AND UNEXPECTEDLY TURNED OFF. SHE TRIED TO RESTART IT WITHOUT ANY SUCCESS AND TURN ON HER HAZARD LIGHTS, BUT THE ENTIRE ELECTRIC SYSTEM HAD SHUT DOWN FOR NO APPARENT REASON. SHE WAS VERY SCARED BECAUSE CARS WERE HONKING AT HER AND AFTER FLAGGING DOWN A POLICE OFFICER (30 MINUTES LATER), THE CAR MYSTERIOUSLY TURNED BACK ON. WHEN SHE TOOK IT TO THE DEALERSHIP, THEY DID A QUICK COMPUTER CHECK AND TOLD HER NOTHING WAS WRONG. AND THEY SAID THEY HAD NEVER HEARD OF THIS HAPPENING EVEN THOUGH MY MOTHER TOLD THEM THAT SHE FOUND SEVERAL COMPLAINTS ON THE INTERNET RECOUNTING THIS SAME PROBLEM WITH THIS PARTICULAR MODEL OF INFINITI. WE ALSO REPORTED THIS TO THE INFINITI CUSTOMER AFFAIRS DEPARTMENT AND THEY SAID THEY WOULD LOOK INTO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568653March 11, 2014
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY AND MY CAR SUDDENLY VIBRATE REALLY HEAVY AND THEN THE CAR SUDDENLY STARTED TO RAPID DECELERATE NO DASH BOARD WARNING LIGHT. THE CAR WOULD NOT ACCELERATE AND I HAVE TO QUICKLY TRY TO PULL OFF THE SIDE OF THE ROAD. THE CAR NEVER STALL. I HAVE SHUT THE CAR OFF AND RESTART IT AND IT SEEMS FINE AGAIN AND MAY NOT OCCUR FOR AWHILE. I TOOK IT TO THE DEALER AS THIS IS THE THIRD TIME IT HAPPEN TO ME ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559526January 12, 2014
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
WHEN CHANGING A TIRE NOTICED THE SCREW BOLT ON THE FACTORY JACK WOULD SLIGHTLY ROTATE COUNTER CLOCKWISE DURING STOPS WHEN LIFTING THE CAR. UPON LOWERING THE CAR AFTER INSTALLING THE SPARE AND APPROXIMATELY HALF WAY THROUGH LOWERING THE VEHICLE, THE JACK WAS NOT ABLE TO HOLD THE WEIGHT OF THE CAR AND THE SCREW BOLT RAPIDLY SPUN COUNTER CLOCKWISE AND THE CAR FEEL SUDDENLY. CONCERNED ABOUT A POSSIBLE FAILURE TO HOLD THE VEHICLE WHILE REMOVING AND CHANGING THE TIRE UNLESS THE JACK HANDLE IS ALWAYS ATTACHED TO THE 'RING' AND POSITIONED AT A ANGLE INTO THE ROAD SURFACE TO PREVENT ANY MOVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559478January 11, 2014
POWER TRAIN
AS WITH INNUMERABLE OWNERS OF THIS 6 SPEED MANUAL TRANSMISSION (6MT), I AM CONSISTENTLY EXPERIENCING A GRINDING AND CRUNCHING SOUND/FEELING WHEN SHIFTING INTO 5TH GEAR AT NORMAL SPEEDS. UNLESS I VERY SLOWLY (GRANNY SHIFT) OR DOUBLE CLUTCH, THIS GRINDING/CRUNCHING SOUND WILL BE HEARD AND FELT. ACCORDING TO WEB SEARCHES, THIS TRANSMISSION DAMAGING ISSUE HAS BEEN REPORTED BY MANY OTHER CUSTOMERS AND ACKNOWLEDGED/REPAIRED BY INFINITI UNDER WARRANTY WHEN CUSTOMER IS PERSISTENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558655January 6, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A GARAGE WALL. THE CONTACT WAS NOT INJURED DURING THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10557286December 26, 2013
ENGINE, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
STOPPED AT A TRAFFIC LIGHT. CAR IN DRIVE & FOOT ON BRAKE PEDAL. ENGINE SUDDENLY REVS UP TO OVER 3000 RMP AND CAR WANTS TO LUNGE FORWARD.VERY DIFFICULT TO HOLD CAR FROM LUNGING INTO CAR IN FRONT. PUT GEAR SHIFT INTO NEUTRAL TO PREVENT AN ACCIDENT.THIS SAME THING HAS OCCURRED ON 11/1/2013 AND 12/23/2013.REPORTED TO DEALER & NISSAN. NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557047December 23, 2013
ENGINE, ELECTRICAL SYSTEM
MY 2009 INFINITI G37X LOST POWER WITHOUT WARNING ON 3 SEPARATE OCCASIONS. THE FIRST TWO TIMES THE PROBLEM OCCURRED IN JAN 2013 (CAR WAS STILL UNDER 60K MILES WARRANTY). I WAS DRIVING ON THE HIGHWAY ON A COLD NIGHT AND MY CAR STALLED AT AROUND 55/65 MPH MARK. THE CAR WAS SHAKING WHEN I TRIED TO ACCELERATE. WHEN I PULLED OVER TO THE EMERGENCY LANE, MY CAR HAD LOST COMPLETE POWER. THEN, I RESTARTED THE CAR AND THE ENGINE ACTED AND SOUNDED NORMAL. I WARMED UP THE CAR FOR 5 MINUTES BEFORE I DROVE HOME. I WENT TO INFINITI TO GET THE PROBLEM FIXED AND I REPORTED THE PROBLEM TO INFINITI OF NORTH AMERICA. INFINITI COULD NOT IDENTIFY OR RE-CREATE THE PROBLEM. ON DEC 7, 2013, I NOTICED MY CAR ACTED LIKE IT WAS LOSING POWER WHEN I ACCELERATED THE CAR TO 65 MPH WHILE I WAS ON THE HIGHWAY ON A COLD RAINY NIGHT. I TRIED TO ACCELERATE AND THE CAR FELT VERY CHOPPY AND SHAKY AS IF IT WAS CHOKING ON SOMETHING. SINCE THIS PROBLEM HAD OCCURRED TWO TIMES BEFORE, I DECIDED NOT TO CONTINUE TO INCREASE ACCELERATION TO THE CAR ANY FURTHER. I PULLED OVER TO THE EMERGENCY LANE, PARKED THE CAR, AND I VIDEO RECORDED THE PROBLEM. THERE WAS NO LIGHTING INDICATION OF ANY PROBLEM ON DASHBOARD. WHILE THE CAR WAS PARKED AND THE ENGINE WAS RUNNING, I TRIED TO REV UP THE ENGINE. THE CAR WAS SHAKING INTENSIVELY WHEN IT WAS REV UP TO 2,000 RPM. I ALSO RESTART THE CAR AND I TRIED TO REV UP THE ENGINE AGAIN AND THE CAR DID NOT SHAKE. AFTER RESTARTING, THE CAR ENGINE ACTED AND SOUNDED NORMAL. I WAS ABLE TO DRIVE THE CAR HOME SAFELY. THERE IS A SAFETY ISSUE WITH THIS MODEL. I'VE REPORTED THIS PROBLEM TO INFINITI, BUT THEY DENIED THERE IS ANY PROBLEM. INFINITI NEEDS TO ISSUE A RECALL ON THIS MODEL. I AM SCARED TO DRIVE THIS CAR, BUT I NEED THE CAR TO GET AROUND. IF ANYONE CAN HELP PUSH FORWARD THIS ISSUE TO THE RIGHT LEVEL OF ATTENTION, PLEASE CONTACT ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556559December 18, 2013
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I'VE BEEN HAVING A CONTINUING PROBLEM IN REGARDS THE STOCK PANASONIC CD CHANGER. THE CD CHANGER IS MOVING DISCS AROUND WHEN THE POWER TO THE CAR IF OFF, WON'T EJECT DISCS OR RECEIVE THEM. THIS MALFUNCTION IS DRAINING MY BATTERY. I BROUGHT THE CAR INTO A INFINITI SERVICE SHOP AND THEY ADVISED ME THAT THE CD CHANGER WAS MALFUNCTIONING AND WOULD REPAIR IF FOR $500.00, BY INPUTTING A REMANUFACTURED CD CHANGER INTO THE CAR. UPON THEM DOING THIS, I WAS ADVISED THE RADIO THEY ORDERED, WAS ALSO DEFECTIVE AND THEY HAD TO ORDER ANOTHER ONE. THEY REPLACED THE CD CHANGED AND A MONTH LATER, THIS CD CHANGER ALSO STOPPED WORKING CORRECTLY. I HAD TO GO AND HAVE INFINITI REPLACE THE RADIO FOR THE THIRD TIME, WHICH WAS OUT OF WARRANTY. THE CURRENTLY CD CHANGER IS WORKING, BUT FOR HOW LONG? I ASKED INFINITI USA FOR A FULL REFUND AND WAS ADVISED THAT THEY COULD NOT ASSIST ME WITH ANY REFUND AND WEREN'T HELPFUL OR CONCERNED AT ALL ABOUT THIS PROBLEM. I FILED A BBB CLAIM IN ORDER TO TRY AND HAVE MY REPAIR FEE REFUNDED, DO TO THIS DEFECTIVE PART WHICH SHOULD BE RECALLED. INFINITI STILL USES PANASONIC CD CHANGERS IN THEIR NEW MODELS ARE REFUSES TO ADDRESS THIS DEFECTIVE PART ISSUE. MANY INTERNET RESEARCHES HAVE SHOWN THIS CD CHANGER ISSUE HAS AFFECTED MANY OF THEIR CARS FOR SEVERAL YEAR'S. IN CONCLUSION, I WOULD NEVER BUY AN INFINITI AUTOMOBILE AGAIN DO TO THE TOTAL DISREGARD TO CUSTOMER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550208October 28, 2013
POWER TRAIN
2009 INFINITI G37. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSFER CASE PROBLEMS. *SMD THE CONSUMER STATED FOR THE SECOND TIME IN ONE YEAR, A PROBLEM DEVELOPED WITH THE TRANSFER CASE. THE DEALERSHIP INDICATED, THEY DID NOT KNOW HOW THE PROBLEM DEVELOPED, OR WHY IT OCCURRED AGAIN. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE IN THE US AND WOULDN'T BECOME AVAILABLE UNTIL MID OCTOBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546969October 7, 2013
ELECTRICAL SYSTEM
CAR DIED AT 2 YEARS 35K. WOULDN'T START DESPITE APPARENT ACCESSORY POWER. ROLLED DOWN HILL DAMAGING DOOR. CAR WAS USED NORMALLY EVERY DAY AND WAS NEVER LEFT IN A MANNER THAT WOULD DRAW POWER WHILE PARKED. IT WAS ALSO NEVER LEFT UNDRIVEN FOR MORE THAN 12 HOURS. THE CAR WAS, HOWEVER, DRIVEN FOR MOSTLY SHORT TRIPS. DEALER DIAGNOSED IT AS A DEAD BATTERY. AN INTERNET SEARCH SHOWS THAT THIS IS AN EXTREMELY WIDESPREAD PROBLEM. THERE IS A TSB FOR THE COUPE BUT NOT THE SEDAN FOR A CONTINUOUS POWER LEAKAGE FROM THE VENT CONTROL VALVE. HTTP://WWW.INFINITIG37.COM/TSB/1ST34.PDF. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10547124October 7, 2013
ELECTRICAL SYSTEM
I HAVE A 2008 INFINITI G37S / 6 SPEED, I HAVE GONE THROUGH 3 BATTERIES SINCE I PURCHASED IT USED / CERTIFIED IN 2010. MY BATTERY KEPT DYING SO I BROUGHT IT TO INFINITI AND THEY SAID I HAS A PARASITIC ELECTRICAL DRAW BUT COULD NOT TELL ME WHERE IS WAS COMING FROM. ONE DAY I WALKED UP TO THE CAR WHILE IT WAS SHUTOFF AND I HEARD THE SIX DISC CD CHANGER, MOVING AROUND THE DISCS. THE STOCK CD CHANGER WAS OPERATING WHILE THE CAR WAS OFF AND KILLING MY $150.00 BATTERY. I ULTIMATELY PULLED THE FUSE FOR THE RADIO AND UPON DOING THAT, I HAD NO RADIO, HEAT, REAR DEFROST AND THE AC COMES ON & YOU CAN'T TURN IT OFF. I DROVE AROUND FOR A MONTH IN THE WINTER WITH THE AC ON WHICH DECREASED MY MILEAGE. I CALLED UP INFINITI AND BROUGHT IT IN AND THEY CHARGED ME $138.00 TO TELL ME I NEED A NEW, SAME DEFECTIVE CD CHANGER AT A COST OF $550, WHICH WAS NOT COVERED. I ADVISED THEM THIS IS A SERIOUS SAFETY ISSUE AND HOW COULD A CD CHANGER AFFECT THE WHOLE INSTRUMENT PANEL? IN ADDITION, YOU CAN'T EVEN PUT AN AFTERMARKET RADIO / CD CHANGER IN THE CAR BECAUSE THE HEAT, DEFROST, NAVI IS ALL ONE UNIT. THIS BOSE RADIO UNIT IS STILL BEING USED TILL THIS DAY IN THEIR NEW MODELS. I FILED A BBB CLAIM AND THEY WERE NO HELP. I LOVE THE CAR BUT WOULD NEVER BUY AND INFINITI AGAIN. I HAD AN ACURA BEFORE THIS CAR AND THEY FIXED EVERY PROBLEM I HAD AND TREATED ME LIKE I WAS THERE ONLY CUSTOMER THEY HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542160September 5, 2013
SUSPENSION, WHEELS, STEERING
TRAVELING AT APPROX. 25 MPH ON A SURFACE STREET, THE FRONT RIGHT WHEEL DISLODGED FROM THE VEHICLE, CAUSING THE VEHICLE TO GO OUT OF CONTROL THE WHEEL HIT THE SIDE OF A PARKED CAR, AND MY WIFE (DRIVER) HIT THE SIDE OF THE NEXT PARKED CAR, BEFORE COMING TO A STOP. INFINITI'S INSPECTOR STATED THAT THE "KNUCKLE" BROKE, AND THAT IS WHAT CAUSED THE WHEEL TO DISLODGE. HOWEVER, AS OF NOW, INFINITI IS ASSUMING NO LIABILITY IN THIS ACCIDENT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10533312August 2, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING ON FREEWAY, CLUTCH GOT STUCK. I WAS UNABLE TO SWITCH GEARS. I ENDED UP STOPPED IN THE #2 LANE AND COULD NOT MOVE. I HAD TO PUSH MY VEHICLE TO THE SIDE OF THE ROAD WITH THE HELP OF ANOTHER MOTORIST. I FINALLY GOT THE VEHICLE BACK INTO GEAR BY PULLING UP THE CLUTCH USING THE TOP OF MY SHOE. AFTER I RESUMED DRIVING, THE CLUTCH GOT STUCK AGAIN. I BROUGHT THE VEHICLE TO THE DEALERSHIP AND INFORMED THEM OF THE ISSUE. I ALSO OPENED A FILE WITH INFINITI USA. I HAVE VIDEO FROM WHEN MY CAR WAS DISABLED SHOWING THAT THE CLUTCH WAS STUCK AND VEHICLE COULD NOT BE PUT INTO GEAR. VERY VERY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533165August 1, 2013
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE CAR WAS STARTED AND THERE WAS A LOUD RATTLING NOISE COMING FROM THE MUFFLER. IT IS VERY LOUD AND DOESN'T GO AWAY. DID MY RESEARCH AND FOUND OUT THERE IS A DEFECT IN THE MUFFLER PART NUMBER 20100 JL01A. AND CARS THAT EXPERIENCE THIS RATTLING NOISE MUST HAVE THEIR MUFFLERS REPLACE WITH PART NUMBER 20100 JL01C. I WENT TO THE DEALERSHIP AND THEY SAID MUFFLER IS NOT COVERED IN WARRANTY AND THAT THERE IS NO RECALL ON THE DEFECTED PART. THEY WANT TO CHARGE ME $880 TO REPLACE. THE PART IS DEFECTED AND THEY WANT ME TO PAY FOR IT, VERY SCANDALOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532882July 31, 2013
AIR BAGS, SEATS
THE PASSENGER SIDE AIRBAG LIGHT COMES, INDICATING THAT AIRBAG IS OFF, ON WHEN THERE IS A PASSENGER IN THE SEAT. I WENT TO THE DEALER TWO TIMES AND WAS TOLD THAT THERE IS NOTHING WRONG WITH THE FUNCTIONING OF THE AIRBAG SYSTEM. THIS ISSUE OCCURS WHEN MY WIFE (WHO WEIGHS 130 POUNDS) IS SITTING IN THE SEAT. WE WERE TOLD BY THE "MASTER TECHNICIAN" THAT SHE IS TOO SMALL OF A PERSON TO BEAR THE FORCE OF THE AIRBAG AND THAT IT WAS SAFER FOR HER WITHOUT THE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532478July 29, 2013
ENGINE
WHEN ENGINE IS STARTED IT OCCASIONALLY REVS TO 4000-5000 RPM AND REMAINS THERE FOR ABOUT 5-7 SECONDS BEFORE SLOWING DOWN TO A NORMAL IDLE SPEED. THE OCCURRENCES ARE BECOMING MORE FREQUENT. WHEN ACTING NORMALLY, THE ENGINE STARTS AND REVS TO ABOUT 2000 RPM AND THEN SLOWS TO IDLE SPEED IN ABOUT 1-2 SECONDS. THE DANGER OF THE HIGH REVS FOR 5-7 SECONDS IS THAT IF THE DRIVER IS NOT FULLY AWARE OF THE ENGINE'S SPEED, HE COULD SHIFT THE CAR INTO GEAR AND THE CAR WOULD ACCELERATE, PERHAPS HITTING NEARBY CARS, HOUSE, OUT THE GARAGE DOOR, ETC. I HAD SUCH AN INCIDENT AND WAS BARELY ABLE TO HOLD THE CAR IN PLACE WITH FULL FORCE ON THE BRAKES. THE DEALER HAS STATED THAT HE IS UNAWARE OF ANY SERVICE BULLETINS CONCERNING THIS ISSUE, BUT IF I WOULD BRING IT IN, THEY WOULD CHECK THE SETTINGS ON THE ENGINE CONTROL. IN MY OPINION, THIS IS A VERY SERIOUS SITUATION AKIN TO THE TOYOTA UNEXPECTED ACCELERATION PROBLEM AND INFINTI NEEDS TO DEVELOP FIRST AN ACKNOWLEDGMENT OF THE PROBLEM AND THEN A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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