Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11046541November 16, 2017
UNKNOWN OR OTHER
DCT TRANSMISSION SYSTEM CAUSES THE VEHICLE TO BUCK, HESITATE AND SHAKE WHEN VEHICLE PROCEEDS FROM A STOP AT TRAFFIC LIGHT OR STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046270November 15, 2017
ENGINE, POWER TRAIN
VEHICLE RANDOMLY WON'T ACCELERATE, PRIMARILY AFTER A FULL STOP. IT HESITATES FOR SEVERAL SECONDS. THIS CAN BE DANGEROUS WHEN ENTERING AN INTERSECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046158November 14, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAD TAKEN MY TUSCON IN 3 DIFFERENT TIMES FOR ALL THE SAME ISSUES EVERY TIME (1) DELAYED ACCELERATION FROM A COMPLETE STOP WHILE CROSSING ONCOMING TRAFFIC WITH MY 2 YR OLD SON IN THE CAR (2) NOT ACCELERATING AT ALL FROM A COMPLETE STOP BUT THE RPM'S REVVING HIGH BEFORE FINALLY JERKING INTO GEAR AND TAKING OFF AND (3) JERKING WHEN I AM IN TRAFFIC AND I PRESS THE GAS. ALL 3 TIMES, THE "REPAIR" WAS EXPLAINED TO ME AS A "COMPUTER UPDATE". THE CAR WOULD DRIVE FINE FOR ABOUT A WEEK, THEN THE ISSUES WOULD RESUME. THE SERVICE DEPT TOLD ME THIS IS HOW THE DCT WORKS. THEN I SAW THAT THERE WAS FINALLY A RECALL BEING ISSUED AND I THOUGHT "OH YAY! THEY FINALLY FIGURED OUT WHAT THE PROBLEM WAS SO I CAN TAKE IT IN THIS ONE LAST TIME AND I'LL BE GOOD TO GO!" AFTER ONLY ONE DAY WE WERE BACK TO THE SAME ISSUES. THE SERVICE DEPT ONCE AGAIN SAID THAT "UNFORTUNATELY, COMPUTER UPDATES WILL BE A NORMAL THING FOR THIS DCT SYSTEM" ARE YOU FREAKIN' KIDDING ME?! THIS IS NOT NORMAL! YOU MEAN TO TELL ME THAT EVERY TIME MY CAR STARTS STALLING WHILE I AM CROSSING ONCOMING TRAFFIC, POTENTIALLY CAUSING AN ACCIDENT THAT COULD CAUSE MY SON, MYSELF OR SOMEONE ELSE SERIOUS INJURY, IF NOT DEATH, THAT I NEED TO BRING IT IN FOR A "COMPUTER UPDATE"?? THEY ALSO SUGGESTED THAT I TRY DRIVING IT IN SPORT MODE ALL THE TIME OR USING THE MANUAL SHIFTER TO SEE IF THAT WOULD HELP WITH THE HESITATION AND/OR STALLING AND JERKING. IF I WANTED TO SHIFT, I WOULD HAVE BOUGHT A MANUAL. WHEN I PRESS THE GAS, I WANT TO GO. I DON'T WANT TO WORRY THAT THIS MIGHT THE TIME THAT THE TRANSMISSION DOESN'T QUITE ENGAGE IN TIME WHILE I'M CROSSING TRAFFIC AND SOMETHING SERIOUS/FATAL HAPPENS. I AM EXTREMELY UNHAPPY WITH THIS CAR, I AM EXTREMELY UNHAPPY WITH THE DEALERSHIP AND THEIR PASSIVE ATTITUDE TOWARDS THIS ONGOING ISSUE BUT MOST OF ALL, I FEEL EXTREMELY UNSAFE IN THIS VEHICLE AND NO ONE SEEMS TO BE TAKING THAT SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044546November 8, 2017
POWER TRAIN
PROBLEMS WITH THE DCT TRANSMISSION. VIBRATION AND CHOPPY SHIFTING FROM A STOP OR WHEN ACCELERATING FROM SLOW SPEED. AT TIMES THE TUCSON WILL ALSO SURGE SUDDENLY ,FOR A SECOND OR TWO, WHEN COMING TO A COMPLETE STOP WITH FOOT ON THE BRAKE, - AT A STOP SIGN, RED LIGHT OR PULLING INTO A PARKING SLOT. COULD BE POTENTIALLY DANGEROUS WHEN TURNING LEFT OR WHEN ANOTHER VEHICLE IS IN FRONT OF ME. TAKEN IN FOR SERVICING SEVERAL TIMES. TOLD BY AUTO DEALER AND HYUNDAI CUSTOMER SERVICE, THAT THIS IS JUST HOW THE DCT WORKS. NOTHING THEY CAN DO ABOUT IT. NO RE-CALLS OR SERVICE BULLETINS THAT ADDRESS THIS ISSUE. HYUNDAI CASE NUMBER 10748512, 11/6/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043783November 6, 2017
AIR BAGS
AIR BAG LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043784November 6, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
BOUGHT 2017 HYUNDAI TUCSON ON SEPTEMBER 8TH 2017 1ST TIME IN SHOP 10-4-2017 TO 10-7-2017! WE PICKED UP CAR AND DROVE MAYBE 5 MILES TO HAVE ACCELERATOR (GAS) NOT GO WHEN TURNING ON A BUSY HIGHWAY LIGHT CAME BACK ON, CAR BACK IN SHOP 10-7-2017 TO 10-19-2017 REPORTED IT IS FIXED! DROVE MORNING OF 10-20-2017 AND LIGHT CAME BACK ON! FROM 10-20-2017 TO NOW AND STILL ONGOING ETA 12-15-2017! THIS VEHICLE SCARES ME! IT HAS LEFT ME STRANDED MILES AWAY FROM HOME, AND ALL OF A SUDDEN IT JUST STOPS VERY SCARY SOMEONE WILL DIE WITH THIS ONGOING PROBLEM! I DO NOT WANT TO DRIVE IN FEAR IT WILL JUST DECIDE TO STALL. I DROVE CAR OFF LOT WITH 31 MILES AND HAS LESS THEN 2000 ON IT NOW! I STILL DO NOT HAVE MY CAR BACK AND HONESTLY SCARED TO DRIVE IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043822November 6, 2017
ELECTRICAL SYSTEM, POWER TRAIN
BOUGHT THE CAR AT APPROX. 8K MILES. NOW JUST OVER 18K MILES, WHILE ON THE HIGHWAY, THE CAR WOULD NOT ACCELERATE OVER 55MPH, DESPITE THE RIMS REVVING TO 5K-6K. THEN LIGHT CAME ON SAYING TRANSMISSION WAS OVERHEATING. STOPPED AND SAT FOR 5 MIN TO GET TO GO AWAY. RESTARTED AND STILL TOOK ABOUT 2-3 MIN TO GET CAR UP TO 75MPH. IN THE CITY, MULTIPLE TIMES WHILE AT STOP LIGHT, CAR WOULD NOT ACCELERATE FROM STOP. RPMS WOULD REV AND REV, BUT NO MOVEMENT UNTIL AFTER MULTIPLE TRIES. WAS TOLD WHEN PURCHASED THAT THIS VEHICLE YEAR HAD RECALL THAT WAS FIXED, BUT WHEN WE PUT VIN INTO NHTSA SITE, TOLD IT'S NOT AFFECTED BY RECALL. IT'S POSSIBLE EITHER THE CONTAINMENT OF THE RECALL NET WAS NOT WIDE ENOUGH, OR THE CORRECTIVE ACTION IS NOT YET ADEQUATE. EITHER WAY, MY FAMILY'S SAFETY IS AT STAKE. I SHOULD BE ABLE TO TRUST A NEW CAR TO GO WHEN I PROMPT IT TO. TRANSMISSION IS VERY TOUCHY IN THIS ECO MODEL. I HOPE TO SEE ROBUST CORRECTIVE ACTION BY HYUNDAI, OR A DIFFERENT,SAFER AND MORE RELIABLE POWER TRAIN UTILIZED. OTHERWISE, FOR SAFETY, I SHOULD NOT NEED TO KEEP THIS VEHICLE AND HYUNDAI NEEDS TO TAKE IT BACK. THIS TYPE OF ISSUE COULD CAUSE A VERY SERIOUS ACCIDENT AND I HOPE THAT MORE OF THESE CARS ARE NOT EXPERIENCING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043276November 4, 2017
UNKNOWN OR OTHER
RUST ON THE LEFT REAR FRAME THAT NEEDS TO BE REPAIRED BEFORE IS FAILS, I AM NOT SURE WHAT THE OUTCOME WILL BE WHEN THIS PART OF FRAME FAILS. HYUNDAI HAS YEARS OF RUST PROBLEMS THAT THEY DON'T SEEM TO WANT TO FIX AT THE DEALER LEVEL OR THE MANUFACTURING LEVEL UNLESS YOU HAVE THOUSANDS OF DOLLARS FOR REPAIRS OR PAY FOR RUST PROOFING AT YOUR EXPENSE WHEN YOU BUY THE CAR, THEY NEED A GOOD FINE SLAPPED ON THEM TO WAKE THEM UP, MAYBE THEN THEY WILL STOP MAKING CARS THAT THEY WHAT YOU TO SCRAP AFTER 11 YEARS AND 144,000 MILES. THIS CAR WAS SERVICED BY THE DEALER WHERE IT WAS BOUGHT, BY THE BOOK AND THE BOOK AND THE DEALER SHOULD WARN THAT RUST NOT LACK OF SERVICE WILL CAUSE IT TO FAIL. PLEASE DO SOMETHING TO STOP THE RUST PARADE COMING FROM KOREA. LOOK UP HYUNDAI RUST PROBLEMS, THIS HAS BEEN HAPPENING OVER 16 YEAR TIME PERIOD, MAKE THEM REPAIR THIS AT THEIR EXPENSE AND MAYBE FIGURE OUT HAVE TO PREVENT IT BEFORE IT DOES SOME REAL HARM TO THE PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042854November 3, 2017
POWER TRAIN
WHILE DRIVING MY TUCSON 1.4 T 2016 MODEL, WHEN ACCELERATING CAR JUMPS AND WHEN YOU APPLY BREAKS TO COME TO A STOP....IT STARTS MAKING NOISE AND JUMPING AS IF ITS GOING TO STALL. WHEN TURNING TO A STREET THE OTHER DAY, I APPLIED THE ACCELERATOR AND THE CAR WOULD NOT MOVE...ONCOMING TRAFFIC CAUGHT UP WITH ME AND ONE IDIOT CAME WITHIN FEET OF T BONING ME. I PUMPED THE ACCELERATOR AND IT FINALLY MOVE IN A RAPID MANNER AND THEN STARTED MAKING METAL SOUNDS. I HAD MY WIFE, SON AND MY TWO GRANDDAUGHTERS IN THE CAR...THOUGHT WE WOULD DIE. SINCE LEASING IT MARCH 2016 BRAND NEW, THE DEALER CONTINUES TO CLAIM IT CANNOT REPRODUCE THE PROBLEMS. YET WHEN I GO ON SITES IN THE INTERNET THERE NUMEROUS COMPLAINTS ABOUT THIS CAR. I AM AFRAID THAT A SERIOUS ACCIDENT WILL OCCUR AND I CANNOT GET ANYBODY TO FIX THE CAR. PLEASE HELP. I AM 72 YEARS OLD AND MY WIFE IS 57. WE HAVE TWO BABY GRANDCHILDREN 6 AND 7, AND MY SON IS 16. THE CHILDREN BELONG TO MY OLDEST SON AND HIS WIFE. I HAVE TO DRIVE MY SON TO HS EVERY DAY AND AM TRYING TO TEACH HIM HOW TO DRIVE SAFELY. WE HAVE COME SO CLOSE TO GETTING HURT WITH THE MALFUNCTIONS OF THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042987November 3, 2017
POWER TRAIN
NOT ALL THE TIMES BUT, HYUNDAI TUCSON 2017 HESITATES WHEN STARTING FROM A STOP. EVEN THOUGH I HIT ACCELERATOR, THE CAR DOES NOT MOVE FOR FEW SECONDS AND SUDDENLY IT SHOOTS LIKE A JET. (STOP AND GO SITUATION) IT HAPPENS USUALLY IN THE MORNING AFTER FIRST START UP. THIS SYMPTOM IS EXACTLY SAME AS 2016 HYUNDAI TUCSON WHICH HAS BEEN ALREADY RECALLED BECAUSE OF "HESITATION WHEN STARTING FROM A STOP"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043106November 3, 2017
ENGINE
WHILE MERGING ONTO THE HIGHWAY DRIVING AROUND 65-70 MPH, THE CAR'S CHECK ENGINE LIGHT, OIL LEVEL LIGHT AND BATTERY LIGHT ALL CAME ON AND THE CAR POWERED DOWN AND LOST ALL SPEED WITHIN A .5 MILE DISTANCE. AFTER HAVING IT TOWED, THE CAR NOW NEEDS A NEW ENGINE ENTIRELY DUE TO FAULTY BEARINGS THAT CAUSED THE CAR TO SEIZE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041336October 30, 2017
ENGINE
SUDDEN LOSS OF ACCELERATION/POWER WHILE DRIVING CAR STRAIGHT THROUGH A PARKING LOT. THANK GOODNESS I HADN'T MADE IT TO THE HIGHWAY! ALL DASH LIGHTS CAME ON AND CAR CAME TO ROLLING STOP. TURNED CAR OFF AND WHEN I TURNED IT BACK ON THERE WAS A LOUD RATTLE IN THE ENGINE WHILE ACCELERATING. TOOK IT TO A MECHANIC RIGHT AWAY AND WAS ADVISED THE ENGINE WOULD NEED REPLACEMENT (THOUGH THEY DID NOT TAKE IT APART TO DETERMINE EXACT ISSUE). ISSUE SEEMS CONSISTENT WITH OTHER COMPLAINTS ABOUT THIS MAKE/MODEL AND IN LINE WITH THE ISSUES FROM THE RECENT ENGINE RECALLS ON SANTE FE AND SONATA MODELS. CAR ONLY HAS 82K MILES AND IS NOW COMPLETE JUNK. HYUNDAI WON'T HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041388October 30, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
HESITATION ON ACCELERATION, FROM A STOP MAY ACCELERATE OR SIT THERE. I SEE THERE ARE ALREADY 29 COMPLAINTS OF THE SAME THING AND IN 2016 THERE WERE 108 COMPLAINTS FOR THE DRY TYPE DUAL CLUTCH TRANSMISSION (DCT) APPLICATION LOGIC MINE 1.6 TURBO. USE SPORT MODE NOT S FIX NOR SOLUTION. RECALL #149 IN 2016 FIX? SOME ONE WILL DIE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040894October 29, 2017
POWER TRAIN
I PURCHASED A BRAND NEW 2017 TUSCSON NIGHT AND HAVE EXPERIENCED SERIOUS ISSUES WITH THE DUAL CLUTCH TRANSMISSION. THERE IS A LONG HESITATION WHEN ATTEMPTING TO ACCELERATE FROM A STOP, MAKING A TURN OR WHEN "COASTING". THERE HAVE BEEN 4 SPECIFIC OCCASIONS WHERE THE VEHICLE WAS NOT RESPONSIVE AT ALL WHEN PRESSING ON THE GAS. THIS IS PARTICULARLY DANGEROUS WHEN MAKING A LEFT HAND TURN AT A BUSY INTERSECTION WITH ONCOMING TRAFFIC COMING AT YOU. I HAVE TAKEN IT TO MY LOCAL DEALERSHIP TWICE NOW AND AM TOLD THEY CANNOT DIAGNOSE A PROBLEM AND THAT WHAT I AM EXPERIENCING IS "TYPICAL FOR A DCT". THIS IS NOT AN ACCEPTABLE RESPONSE AND IT'S A MATTER OF TIME UNTIL THIS ISSUE CAUSES AN ACCIDENT OR DEATH. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND AM VERY UNHAPPY WITH HYUNDAI'S APPARENT LACK OF CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040702October 28, 2017
AIR BAGS
AIRBAG INDICATOR ICON STAYED LIT RATHER THAN GOING OUT AFTER A FEW SECONDS WHEN CAR WAS STARTED. PROBLEM IDENTIFIED BY DEALERSHIP AS AIR BAG NEEDS TO BE REPLACED. THE DEALERSHIP WILL HAVE HAD MY CAR MORE THAN 2 MONTHS BECAUSE THERE ARE NO AIRBAG MECHANISMS IN THE US AND WE ARE WAITING FOR MORE TO BE PRODUCED. THE LIKELY REASON FOR THIS DELAY IS THAT MORE HAVE BEEN USED THAN PLANNED, AND THIS SHOULD BE A RECALL ISSUE IF SO MANY NEEDED REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040437October 27, 2017
FUEL/PROPULSION SYSTEM
CAR WILL NOT ACCELERATE WHEN GAS PEDAL IS DEPRESSED STANDING AT RED LIGHT. VERY DANGEROUS. I WAS ALMOST REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040419October 27, 2017
FUEL/PROPULSION SYSTEM
CAR WILL NOT ACCELERATE FROM STOPPED POSITION AT STOP LIGHTS WHEN GAS PEDAL IS DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039626October 25, 2017
UNKNOWN OR OTHER
I WAS DRIVING TO WORK AT 5AM, 10/12/2017. I WAS A COUPLE OF MILES FROM MY HOME, ON ROUTE 66, WHEN MY PANORAMIC SUNROOF EXPLODED. THE SOUND WAS SO LOUD, IT WAS LIKE A SHOTGUN GOING OFF NEXT TO MY EAR. THE TEMPERATURE AT THE TIME WAS 55 DEGREES, AND I WAS ONLY GOING 35 MPH. I PULLED OVER IMMEDIATELY TO SEE WHAT HAD HAPPENED. SINCE THE SHADE WAS DRAWN ON THE SUNROOF, I HAD NO IDEA AT FIRST THAT THAT WAS THE PROBLEM. ONCE I SAW THE GLASS ALL OVER THE ROOF, I LOOKED AT THE SUNROOF, AND SAW THE HUGE HOLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039668October 25, 2017
AIR BAGS
TAKATA INFLATORS MY AIR BAG LIGHT HAS BEEN ON FOR MANY MONTHS. WE DO NOT HAVE THE RESOURCES TO TAKE IT IN TO BE LOOKED AT. I RECEIVED A CARD IN THE MAIL THIS MORNING INDICATING THAT MY VEHICLE MAY BE SUBJECT TO THE RECALL HOWEVER, ACCORDING TO THE VIN IT DOESN'T SEEM SO. ALTHOUGH IT IS A 2005, THE VEHICLE IS STILL IN GREAT RUNNING CONDITION. PLEASE ADVISE WHAT I CAN DO TO HAVE THIS CHECKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039229October 24, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE LATER STARTED TO ACCELERATE INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. A TECHNICIAN FROM THE DEALER DROVE THE VEHICLE WITH THE CONTACT AND EXPERIENCED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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