Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11065783January 30, 2018
POWER TRAIN
VEHICLE HAS A SERIOUS PROBLEM WITH DUAL CLUTCH TRANSMISSION. THERE IS A MAJOR HESITATION WHEN STARTING TO ACCELERATE FROM A STOP. THIS IS A VERY DANGEROUS SITUATION, AND COULD RESULT IN MAJOR INJURY OR DEATH. THIS PROBLEM HAS BEEN REPORTED TO HYUNDAI SINCE THE 2015 MODEL YEAR OF THE SAME VEHICLE (SEE CARCOMPLAINTS.COM)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065955January 30, 2018
VISIBILITY/WIPER, EXTERIOR LIGHTING
HEADLIGHTS PROJECT A WEIRD DARK SHADOW ON BOTH SIDES AND IT MAKES IT VERY DIFFICULT TO SEE IN FRONT OF ME JUST OFF CENTER ON BOTH SIDES. THIS IS A VERY DANGEROUS SITUATION TO NOT FEEL SAFE ENOUGH TO SEE THE ROAD AHEAD OF ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065215January 26, 2018
UNKNOWN OR OTHER
I WAS DRIVING TO WORK ON THE MORNING OF APRIL 17, 2017, I HAD JUST TURNED ONTO A 2-LANE ROAD WHEN THERE WAS A LOUD NOISE THAT SOUNDED LIKE A GUN BEING FIRED INSIDE THE VEHICLE. I IMMEDIATELY PULLED OVER TO FIND THAT MY PANORAMIC SUNROOF HAD EXPLODED. I HAD JUST MADE A TURN, SO I WAS NOT GOING FAST, MAYBE 30-35 MPH, IT WAS A COOL SPRING MORNING, NOT OVERLY HOT OR COLD, THERE WAS NO PRECIPITATION, NO EXTREME TEMPERATURES. I CALLED THE HYUNDAI DEALER WE BOUGHT THE VEHICLE FROM, AND THEY SAID IT WAS NOT A DEFAULT IN THE VEHICLE, IT WAS NOT THEIR FAULT, AND THEY WOULD NOT REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064832January 25, 2018
UNKNOWN OR OTHER
WHILE DRIVING UP THE EXIT RAMP, THE FRAME BROKE IN HALF IN FRONT OF THE REAR TIRES CAUSING THE REAR OF THE CAR TO SHAKE VIOLENTLY AND WAS VERY HARD TO CONTROL.. ACCORDING TO THE SERVICE GARAGE IT WAS BROKEN ON BOTH SIDES BEYOND REPAIR. FORTUNATELY I WAS JUST EXITING THE INTERSTATE WHERE I WAS DRIVING AT APPROX. 75 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064506January 23, 2018
POWER TRAIN
DCT TRANSMISSION SHIFTS ERRATICALLY SINCE PURCHASED. IT HAS BEEN BACK TO THE DEALER 5 TIMES. CANNOT BE FIXED. EACH SOFT WARE UP GRADE DOES NOT HELP. TRANSMISSION JUMPS INTO NEUTRAL WHEN VERY HOT DAY IN TRAFFIC OR VERY COLD MORNING. DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063439January 18, 2018
UNKNOWN OR OTHER
WHEN YOU GO TO PASS OR INCREASE SPEED THE RPM'S GO UP BUT NO ACCELERATION, EVEN AT LOW SPEED YOU HAVE NO ACCELERATION. I DO NOT WANT TO DRIVE MY VEHICLE. THIS IS AN ACCIDENT WAITING TO HAPPEN. WE TOOK CAR TO DEALER TWICE AND THEY COULD NOT DUPLICATE THIS. IT HAPPENED THE THIRD TIME AND WE TOOK IT TO DEALER AND WHILE MY HUSBAND WAS DRIVING TO DEALERSHIP IT HAPPENED AGAIN. IT HAS HAPPENED ON INTERSTATE AND LOCAL TOWN ROADS. WE JUST PURCHASED THIS VEHICLE IN NOVEMBER OF 2017. SO NOW FOUR TIMES FOR THE SAME ISSUE. THIS IS A VERY SERIOUS PROBLEM WITH THIS VEHICLE!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063557January 18, 2018
POWER TRAIN
VEHICLE WILL FAIL TO ACCELERATE AT CERTAIN TIMES FROM A COMPLETE STOP ON A CITY STREET. RPM CAN GO AS HIGH AS 4000 RPM'S AND THE VEHICLE WILL NOT RESPOND ADEQUATELY, MEANING I HAVE BEEN AT AN INTERSECTION AND WHEN MAKING THE TURN,THE VEHICLE MAY OR MAY NOT RESPOND TO THE ACCELERATION I HAVE GIVEN IT. I HAVE BEEN STOPPED AT A RED LIGHT WANTING TO ACCELERATE FORWARD ON THE GREEN LIGHT AND AGAIN THE VEHICLE MAY OR MAY NOT RESPOND ADEQUATELY EVEN WHEN THE ENGINE GETS TO 4000 RPM'S. AFRAID I WILL BLOW AN ENGINE I DECELERATE WITH THE VEHICLE ONLY CREEPING FORWARD AT 3-5 MPH EVEN WITH THOSE HIGH RPM'S. I HAVE TO PUMP THE GAS PEDAL A FEW TIMES BEFORE THE TRANSMISSION ENGAGES. ONCE ENGAGED THE TRANSMISSION IS SLOW TO ACCELERATE, BUT EVENTUALLY RESPONDS RESPECTFULLY TO THE RPM'S. THE LACK OF ACCELERATION OR TRANSMISSION RESPONSE IS VERY UNSAFE WHEN IT PLACES THE DRIVER & PASSENGERS IN A PRECARIOUS POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063567January 18, 2018
POWER TRAIN
WHEN ACCELERATING FROM FULL STOP AT TRAFFIC LIGHT ABOUT 2ND GEAR, THE CAR SUDDENLY JERKED AND THE ENGINE LIGHT TURNED ON BRIEFLY WITH A NOISE. ALMOST CAUSES CAR BEHIND ME TO REAR END ME. ALSO NOTICING THAT ACCELERATION IS MUCH SLOWER NOW. CARS BESIDE ME ARE ACCELERATING MUCH FASTER THAN ME WHILE MY CAR IS STRUGGLING TO KEEP UP. I DON'T WANT TO EXPERIENCE THAT CAR JERKING AND ENGINE LIGHT TURNING ON EXPERIENCE AGAIN SO I DON'T EVEN WANT TO TRY ACCELERATING HARDER TO KEEP UP WITH THE OTHER CARS. I HEAR OTHER HYUNDAI TUCSON 2017 OWNERS ARE EXPERIENCING A SIMILAR THING. I HAVE LESS THAN 3900 MILES ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062214January 11, 2018
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE. UPON OPENING THE DRIVER'S SIDE DOOR, THERE WAS AN ABNORMAL POPPING NOISE AND A PIECE OF METAL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL SPRING FRACTURED. SANSONE AUTO MALL (100 US HIGHWAY 1, AVENEL, NJ 07001) ADVISED THE CONTACT TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062030January 10, 2018
EXTERIOR LIGHTING
ALL HYUNDAI LIMITED MODEL TRIMS HAVE POOR BULB HOUSINGS FOR THEIR HEADLIGHTS. THERE IS A NOTCH IN THE HOUSING THAT COVERS THE TOP PART OF THE BULB AND CASTS A LARGE SHADOW IN FRONT OF THE VEHICLE, MAKING DRIVING AT NIGHT A SERIOUS SAFETY PROBLEM. I'VE ALREADY CONTACTED THE DEALER AND WAS TOLD IT WAS A KNOWN PROBLEM AND THAT HYUNDAI HAS YET TO DO ANYTHING ABOUT IT. I'VE ATTACHED TWO PHOTOS SHOWING THE SHADOW/NOTCH ON EACH HEADLIGHT. KEEP IN MIND MY VEHICLE HAS ONLY 295 MILES, AND I JUST BOUGHT IT A COUPLE DAYS AGO. MY WIFE IS AFRAID TO DRIVE AT NIGHT BECAUSE SHE'S AFRAID SHE WON'T BE ABLE TO SEE SOMETHING IN FRONT OF HER. THERE NEEDS TO BE AN INVESTIGATION LAUNCHED BECAUSE IT'S ONLY A MATTER OF TIME UNTIL A SERIOUS INJURY IS CAUSED AS A RESULT OF POOR LIGHTING AND NEGLIGENCE ON PART OF THE AUTO MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061067January 7, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
THIS SUV IS INCREDIBLY DANGEROUS. THE DCT(DUAL CLUTCH TRANSMISSION) DOES NOT ENGAGE CORRECTLY AND WILL BUCK AND STALL WHEN TRYING TO ACCELERATE FROM A SLOW DOWN OR STOP.I HAVE HAD TO SLAM MY FOOT ON THE GAS AND IT WILL STILL NOT ENGAGE TIMELY OR SAFELY. IT WAS BROUGHT IN FOR A RECALL BUT THE ISSUE CONTINUES . THE DEALERSHIP STATES THERE IS NO OTHER FIX FOR THIS. I HAVE BEEN BEEPED AT BY OTHER DRIVERS THAT HAD TO SWERVE TO GET OUT OF MY WAY SO THEY DIDN'T HIT ME WHEN THE CAR DOES THIS.I HAVE LITERALLY BEEN IN AN INTERSECTION WHEN THIS HAPPENS, AND THEN THE CAR WILL JUST TAKE OFF. I BARELY DRIVE THE CAR ANYMORE BECAUSE OF. THIS. I AM AFRAID FOR OUR LIVES. MY FRIENDS AND FAMILY REFUSE TO DRIVE ANYWHERE WITH THIS CAR BECAUSE IT IS SO UNSAFE. I HAVE CONTACTED HYUNDAI. WAITING ON RESOLUTION, BUT THESE CARS HAVE SO MANY COMPLAINTS THEY NEED TO REMOVE THE 2016 TUSCAN FROM THE ROAD. THIS IS SERIOUSLY DANGEROUS. THIS IS MY 6TH HYUNDAI AND I LOVE BUYING HYUNDAI BUT NEVER AGAIN IF THIS IS NOT RESOLVED. THIS HAS BEEN HAPPENING SINCE I BOUGHT IT IN NOVEMBER OF 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058501January 4, 2018
SUSPENSION, WHEELS, UNKNOWN OR OTHER
THERE IS A CONSTANT SHAKING AND VIBRATION IN THE FRONT PASSENGER TIRE I DON'T KNOW IF IT'S THE STABILITY TRACTION OR WHAT MOSTLY HAPPENS AT ABOUT 65 MILES PER HOUR ON THE HIGHWAY AND WHEN I WENT TO TEST DRIVE A SECOND 2007 HYUNDAI TUCSON NIGHT VERSION IT FRONT END WAS EVEN MORE SHAKY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058502January 4, 2018
POWER TRAIN
MENTIONED TWICE TO SERVICE DEPARTMENT. MY CONCERN THEY SAY NO SOLUTION.WHEN YOU START TO ACCELERATE GOING FORWARD OR GOING IN REVERSE OR EVEN WHEN YOU ARE ON A HIGHWAY,WHICH IS MOST DANGEROUS. IF FOR ANY REASON YOU TAKE YOUR FOOT OF THE ACCELERATOR AND THEN ACCELERATE AGAIN THERE IS A SIGNIFICANT HESITATION BEFORE IT GOES. IF YOU HAVE DRIVEN A NUMBER OF REASONS CAUSE YOU TO DO THIS. THERE SOLUTION IS NOT TO FEATHER THE ACCELERATOR. MAKES NO SENSE. ARE THEY WAITING FOR SOMEONE TO GET KILLED? NOTIFIED I WAS REGISTER WITH YOU AND THEY COULD CARE LESS,PLEASE HELP. I HAVE DOCUMENTATION IF YOU NEED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057307December 29, 2017
POWER TRAIN
WHEN YOU ACCELERATE FROM A COMPLETE STOP, THERE IS A MAJOR DELAY. SOMETIMES IT IS SO BAD THAT YOU CAN BARELY MAKE IT THROUGH A TRAFFIC LIGHT BEFORE IT TURNS RED AGAIN. THERE HAVE BEEN MULTIPLE TIMES WERE WE WERE ALMOST HIT DUE TO THIS MAJOR DELAY. THIS IS A MAJOR SAFETY ISSUE. WE HAVE HAD IT IN THE SHOP 4 TIMES AND IT IS GOING IN FOR A 5TH TIME. THEY ARE SAYING THAT IT IS THE DESIGN OF THE TRANSMISSION, AND THERE IS NOTHING THEY CAN DO TO REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056779December 27, 2017
POWER TRAIN
I PURCHASED A BRAND NEW 2017 TUCSON NIGHT AND HAVE EXPERIENCED SERIOUS ISSUES WITH THE DUAL CLUTCH TRANSMISSION. THERE IS A LONG HESITATION WHEN ATTEMPTING TO ACCELERATE FROM A STOP, MAKING A TURN OR WHEN "COASTING". THERE HAVE BEEN OCCASIONS WHERE THE VEHICLE WAS NOT RESPONSIVE AT ALL WHEN PRESSING ON THE GAS. THIS IS PARTICULARLY DANGEROUS WHEN AT A BUSY INTERSECTION WITH ONCOMING TRAFFIC COMING AT YOU. I HAVE TAKEN IT TO MY LOCAL DEALERSHIP TWICE NOW AND AM TOLD THEY CANNOT DIAGNOSE A PROBLEM AND THAT WHAT I AM EXPERIENCING IS "TYPICAL FOR A DCT". THIS IS NOT AN ACCEPTABLE RESPONSE AND IT'S A MATTER OF TIME UNTIL THIS ISSUE CAUSES AN ACCIDENT OR DEATH. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND AM VERY UNHAPPY WITH HYUNDAI'S APPARENT LACK OF CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056979December 27, 2017
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE AT TIMES WHEN GOING FROM A STOP WILL OCCASIONALLY TOTALLY LOSE ALL PROPULSION FOR A SPLIT SECOND WHICH HAS CAUSED ME TO ALMOST BE DEAD IN TRAFFIC. IT IS VERY SCARY WHEN IT HAPPENS. I DON'T KNOW IF IT IS A ENGINE OR TRANSMISSION OR FUEL PROBLEM. I HAD THE PROBLEM WITH A 2014 SANTA FE. MY BROTHER IN LAW HAS THE SAME PROBLEM WITH THE SAME VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056346December 25, 2017
POWER TRAIN
SIX MONTH OLD CAR....CAR HESITATES WHEN YOU PRESS ON THE GAS PETAL FROM A STOP. MUST GIVE YOURSELF A MORE THAN NORMAL AMOUNT OF ROOM TO PULL OUT INTO TRAFFIC JUST IN CASE THE CAR HESITATES AS TO NOT GET INTO AN ACCIDENT. ALSO WHILE DRIVING THRU A CHRISTMAS DISPLAY (VERY SLOW MOVING, STOP AND GO TRAFFIC) WITH MY FAMILY INCLUDING A FIVE YEAR OLD CHILD THE TRANSMISSION HIGH TEMP ALARM CAME UP ON THE CAR AND WE COULD SMELL HOW HOT IT WAS GETTING. HAD TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF FOR A WHILE IN VERY COLD TEMPERATURES AT NIGHT WITH OUR YOUNG DAUGHTER. WAITED A WHILE STARTED THE CAR UP AND THEN IT WOULDN'T SHIFT RIGHT. MADE AN APPOINTMENT WITH THE DEALER (HAZLETON PA AUTO MALL) I PURCHASED THE CAR FROM TO HAVE IT LOOK AT. AT THE APPOINTMENT I WAS TOLD BY A MAN AND WOMEN AT THE SERVICE DESK THAT THE OVERHEATING IS A NORMAL REACTION TO STOP AND GO TRAFFIC. NEVER HAD A BRAND NEW CAR WITH 7000 MILES ON IT OVERHEAT AND LEAVE ME SITTING ON THE SIDE OF THE ROAD. TUSCAN'S WITH THE DUAL CLUTCH TRANSMISSION ARE A DANGER TO THE OWNERS, THEIR FAMILIES AND THE PUBLIC IN GENERAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056298December 24, 2017
FUEL/PROPULSION SYSTEM
THIS VEHICLE, AS OTHER 2016 AND 2017 HYUNDAI TUCSONS, HAS A PROBLEM WITH SMOOTH AND SAFE ACCELERATION FROM A DEAD STOP. THERE IS A SPUTTER, HESITATION THAT HAPPENS EACH TIME, SOMETIMES STRONGER THAN OTHERS. IF YOU WERE MAKING A LEFT TURN ACROSS TRAFFIC, THE SPUTTER IS ENOUGH TO PLACE YOU IN POTENTIAL DANGER. WE HAVE TAKEN THIS TO OUR LOCAL HYUNDAI DEALER IN THE 86001 ZIP CODE. WE WERE TOLD THAT OTHER CUSTOMERS WITH THE 2016-17 HYUNDAI TUCSON HAVE SIMILAR COMPLAINTS HOWEVER THE MANUFACTURER HAS NOT ISSUED ANY RECALLS NOR MADE ANY SUGGESTIONS ON HOW TO FIX THE PROBLEM. WE HAVE CONTACTED HYUNDAI CUSTOMER SERVICE AND HAVE BEEN TOLD BASICALLY THAT THEY ARE SORRY THAT WE DON'T LIKE THE VEHICLE BUT THEY CAN'T SATISFY EVERYONE. I HAVE THOSE EMAILS TO FORWARD TO YOU WHEN NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055919December 21, 2017
ELECTRICAL SYSTEM
VEHICLE HAS DEAD BATTERY WHEN SITTING A COUPLE DAYS SINCE DAY ONE FROM NEW (2014). BEEN TO SHOP (DEALER) NUMEROUS TIMES WITHOUT ANY IMPROVEMENT. IP JUNCTION BOX AND BATTERY WERE REPLACED IN 10/ 2015 AND BATTERY CHECKED OK 10/17, BUT STILL GETS DEAD BATTERY NOW AND THEN WHEN SITTING 2 DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055175December 18, 2017
POWER TRAIN
THE TRANSMISSION DOES NOT ENGAGE OR DELAYS TO ENGAGE IN LOW GEARS. THE PROBLEM IS VERY PREVALENT UNDER HOT TEMPERATURES CHANGES IN INLINES. MOST OFTEN THE ISSUE OCCURS OFF THE LINE AND WHEN MERGING INTO TRAFFIC. THE ISSUE IS DESCRIBED ON THEIR OWN WEBSITE BYE DOZENS OF HYUNDAI TUCSON OWNERS HTTP://WWW.HYUNDAI-FORUMS.COM/2016-TUCSON-IX35-MODELS/454074-DANGEROUS-HORRIBLE-DCT-209.HTML THE COMPANY IS WELL AWARE OF THE ISSUES BUT CLAIMS IT'S DRIVING HABITS AND NOT FAULTY DESIGN. THE SERVICE MANAGER STATED THAT HE HAS HAD DOZENS OF COMPLAINTS BUT HAS NOT HEARD OF ANY RESOLUTIONS. THIS IS A VERY DANGEROUS DESIGN FLAW THAT HAS CAUSED MORE THAN NEAR ACCIDENT SENARIO. THE ISSUE WAS ADDRESSED FROM THE FIRST DAY THAT I THAT I PURCHASED THE VEHICLE BUT HAS BEEN BRUSHED OFF AND HYUNDAI REFUSES TO ADDRESS THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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