Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11054976December 15, 2017
POWER TRAIN
DUAL CLUTCH TRANSMISSION SLIPS AND CAR WILL DANGEROUSLY NOT ACCELERATE WHEN COLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054587December 13, 2017
ENGINE, UNKNOWN OR OTHER
WHEN TAKING CORNERS IN THE CITY I CAN'T ACCELERATE THE CAR JUST REVS FOR ABOUT 15-30 SECONDS AND WON'T MOVE. I HAVE TO TRY TO PULL OVER TO GET OFF THE ROAD. ALSO WHEN ACCELERATING FROM A STOP THE RPM'S LIKE TO SHOOT UP BUT THE CAR WON'T TAKE NO GAS. I HAVE ALMOST BEEN HIT TWICE BECAUSE OF THIS PROBLEM. HYUNDAI JUST SAYS LEARN HOW TO DRIVE IT. LEARN WHAT HOW TO STALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054598December 13, 2017
SERVICE BRAKES
ON 18 OCTOBER 2017 BRAKES FAILED ON A HILL IN TRAFFIC WITH RED LIGHT AHEAD. 43903 MILES ON THE CAR. MY LIFE WAS IN DANGER AS THE PEDAL WENT TO THE FLOOR. SOMEHOW I CONTROLLED THE VEHICLE AND GOT IT TO STOP. DIAGNOSED AS BRAKE LINE RUPTURE. BOTH REAR BRAKE LINES RUPTURED. ALL 5 BRAKE LINES HAD TO BE REPLACED. CAUSE WAS CORROSION. STEERING GEAR ALSO HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054589December 13, 2017
ENGINE, UNKNOWN OR OTHER
WHEN TAKING CORNERS THE CAR JUST REVS BUT I CANNOT ACCELERATE. I HAVE TO MOVE OVER TO LET CARS PASS. I ALMOST GOT IN AN ACCIDENT TWICE OVER THIS ISSUE. I DON'T KNOW WHEN IT IS GOING TO HAPPEN. ALSO AT A COMPLETE STOP THE ENGINE WILL NOT ACCELERATE JUST REV FOR ABOUT 15-30 SECONDS. HYUNDAI TELLS ME JUST LEARN HOW TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053824December 11, 2017
UNKNOWN OR OTHER
WHEN PUSHING THE GAS PEDAL THE TRUCK DOESN'T MOVE OR SOMETIMES HESITATES A LONG PERIOD OF TIME. IF SOMETIMES THE CAR MOVES AND SOMETIMES IT DOESN'T YOU CANT JUDGE TO SAFELY SWITCH LANES, MERGE ON TO HIGH SPEED HIGHWAYS, TURN ETC. THIS IS A VERY DANGEROUS CAR AND IT HAS A MIND OF ITS OWN. HYUNDAI BLAMES IT ON THE "SPECIALIZED ECO TRANSMISSION" THIS CAR IS A DEATH TRAP. THIS HAS BEEN A PROBLEM SINCE I BOUGHT THE VEHICLE AUG 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053774December 10, 2017
POWER TRAIN
CAR HESITATES WHEN STOPPED AND MAKING A TURN. CAR ALSO HESITATES WHEN STARTING TO MOVE FORWARD. WE HAVE RECEIVED NHITSA CAMPAIGN NUMBER 16V-628. WE HAVE HAD TWO CALLS WITH HYUNDAI CUSTOMER SERVICE WITH NO SATISFACTION> MY WIFE HAS ALMOST BEEN IN THREE ACCIDENTS WHEN CAR HESITATED IN ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052997December 7, 2017
ENGINE
WHILE TRAVELING ON THE HIGHWAY MY HUSBAND AND I STARTED TO HEAR A LOUD CLANKING NOISE UNDER OUR HOOD. WE BARELY MADE IT OFF THE NEXT EXIT, WITH VEHICLES HAVING TO QUICKLY GO AROUND US BECAUSE OUR SPEED WAS SLOWING DOWN AND THEN VEHICLE DIED, WE WERE STRANDED IN THE HEAT ON THE SIDE OF THE ROAD WITH OUR DOGS. AFTER SPEAKING WITH HYUNDAI CORPORATE THEY TOLD US TO HAVE IT TOWED TO THE NEAREST HYUNDAI DEALERSHIP. WE DID AND A CASE WAS OPENED WITH HYUNDAI. IT WAS DIAGNOSED AT THE HYUNDAI DEALERSHIP AS PREMATURE ENGINE FAILURE DUE TO NO FAULT OF OURS BUT THE WARRANTY DEPARTMENT DENIED OUR CLAIM BECAUSE WE ARE SECOND OWNERS. THE ENGINE IN OUR CAR HAS BEEN RECALLED IN OTHER MODELS BUT HYUNDAI IS TRYING TO HIDE THE FACT THAT IT EXTENDS TO THE TUCSON. IT IS EXTREMELY DANGEROUS TO NOT RECALL AND INFORM ALL HYUNDAI OWNERS WITH THIS PARTICULAR ENGINE TO TAKE IT IN FOR REPAIR IMMEDIATELY! THE ENGINE WILL FAIL WITH NO WARNING LIGHTS AND FAST, USUALLY ON THE HIGHWAY. IT FAILS AT VERY LOW MILES WHEN YOU WOULD LEAST EXPECT AN ENGINE TO FAIL. IT IS A HUGE SAFETY CONCERN FOR THE OWNERS AND OTHER DRIVERS ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052571December 5, 2017
FUEL/PROPULSION SYSTEM
I HAVE AN ACCELERATION PROBLEMS, FROM THE TIME I PURCHASED THE VEHICLE. YOU DATE BELOW INDICATES ONLY 1 TIME. SO WHEN THE CAR IS STOPPED AND TRYING TO PULL OUT ONTO A HIGHWAY OR TRYING TO MAKE A TURN ACROSS A LANE OF TRAFFIC, THERE IS NO ACCELERATION, NO GAS, A HESITATION I CAN PUNCH THE GAS PEDAL TO THE FLOOR BEFORE IT ACTUALLY WILL MOVE THEN THERE'S A LURCH FORWARD. THIS IS A BIG CONCERN, I CAN NOT HAVE ANY TRAFFIC AT ALL ONCOMING IF I NEED TO MAKE A TURN. THIS HAPPENS PULLING ONTO THE INTERSTATE, ALSO FROM A STATIONARY OR ALMOST STATIONARY POSITION. I CAN'T HAVE ANY TRAFFIC COMING THERE'S SUCH A HESITATION. I'M AFRAID THIS WILL RESULT IN A COLLISION. THIS DOESN'T HAPPEN EVERY TIME, I'D SAY A 50/50 CHANCE OF IT HAPPENING. I HAVEN'T HAD AN ACCIDENT YET BECAUSE OF IT. VERY CONCERNED, AFRAID TO LET ANYONE DRIVE THE CAR AS I'M AWARE OF THE ISSUE AND AM VERY CAUTIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052577December 5, 2017
ENGINE, UNKNOWN OR OTHER
MY CAR TURNED OFF TWICE WHILE DRIVING WITH NO INDICATORS LIGHTING UP. I WAS GOING TO TAKE IT FOR OIL CHANGE CLOSER TO MY WORK; BUT HAD TO PULL OVER THE VEHICLE STARTED TO KNOCK AGAIN NO INDICATORS CAME ON. I FINALLY GET TO A DEALERSHIP FOR KIA AND AGENT TOLD ME THEY HAD TO CHECK FOR RECALLS ON THE ENGINE BECAUSE PAST CARS LIKE 2014,2015,2016 ALL HAD ENGINE TROUBLE. THEN TOLD ME ENGINE IS KNOCKING AND I SHOULD PARK IT TO AVOID FURTHER DAMAGE . I TOLD HIM BUT CAR IS ONLY A YEAR OLD. BOUGHT IT IN 2016 BRAND NEW; BUT BECAUSE OF MY NEGLIGENCE OF GETTING THE OIL CHANGE ON TIME; I HAVE TO COVER MY OWN REPAIRS.---AGAIN NO INDICATOR TELLING ME ITS OUT OF OIL OR RUNNING HOT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052109December 3, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SINCE I BOUGHT THE CAR IN DEC 2015 THIS HAS HAPPENED 3 TIMES. WHILE I AM DRIVING THE MESSAGE "BATTERY DISCHARGE WARNING! PLEASE USE THE SYSTEM WITH ENGINE RUNNING" AT HYUNDAI OF LOUISVILLE IN DIXIE THEY SAID NOTHING WAS WRONG. LATEST TIME IT HAPPENED 11/30/17 WHILE DRIVING IT FOR OIL CHANGE TO HYUNDAI OXMOR I ASKED TO HAVE THAT MESSAGE CHECKED THEY SAID IT WAS JUST A GLITCH. THE 3 TIMES I AM DRIVING (HIGHWAY AND STREET), SO THE ENGINE IS RUNNING. AFTER TURNING THE ENGINE OFF AND ON AGAIN IT QUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052024December 2, 2017
STRUCTURE:BODY
AS WE EXITED THE FREEWAY, WE STOPPED AT THE SIGN, WAITED FOR TWO CARS, PROCEEDED TO GO AND AS WE WERE ALMOST TURNED INTO OUR LANE I LOOKED AND SAW A CAR SPEEDING UP AND HIT US GOING AROUND 50 MPH, SHE DIDN'T BRAKE AND ENDED UP SWERVING A LITTLE TO THE LEFT AS SHE DRUG OUR BIKE WE WERE EJECTED ACROSS THE ROAD AND ALMOST DIED WITH SERIOUS LIFE THREATENING INJURIES
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11051599November 30, 2017
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (AUTONATION HYUNDAI MALL OF GEORGIA, 3445 BUFORD GA 30519) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A FUSE FAILURE. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, WHILE STARTING THE VEHICLE, THE CONTACT SHIFTED INTO DRIVE AND DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT COULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPOXIMATLY 8,000. *TT UPDATED 8/9/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051502November 30, 2017
ENGINE
TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK ABNORMALLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND FLAMES EMITTED FROM THE ENGINE COMPARTMENT, WHICH SPREAD THROUGHOUT THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. NISSAN OF HAWTHORNE DEALER LOCATED AT 1060 GOFFLE RD, HAWTHORNE, NJ WAS CONTACTED AND INFORMED THE CONTACT THAT THEY WOULD START AN INVESTIGATION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT PROVIDED. *BF CONSUMER STATED IT WAS EITHER A DEFECT OR POOR MAINTENANCE BECAUSE IT WAS A STRONG OIL ORDER. UPDATED 8/20/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11048764November 27, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ENGINE FAILED. THE DEALER (TAMARON HYUNDAI, 1595 MONTGOMERY HY, BIRMINGHAM, AL 35216) AND MANUFACTURER WERE CONTACTED. ACCORDING TO THE DEALER, THE ENGINE WAS "THROWING A ROD". THE VEHICLE HAD A 2.4 LITER ENGINE AND THE SAME FAILURES OCCURRED IN THE SANTA FE AND SONATA VEHICLES. THERE WAS A CURRENT INVESTIGATION ON THE SANTA FE AND SONATA VEHICLES AND THE CONTACT WANTED TO KNOW WHY THE TUCSON WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048193November 24, 2017
ENGINE
HYDRAULIC TENSIONER FAILING RESULTING IN TIMING SLIP AND CATASTROPHIC ENGINE FAILURE. OUR CAR HAD STOPPED WORKING WHILE TRAVELLING ON A RESIDENTIAL NEIGHBOURHOOD, AND NEEDED A TOW TO THE DEALERSHIP. UPON INVESTIGATION, WE FOUND OUT THAT THE TIMING BELT TENSIONER FAILED, LIKELY DUE TO LACK OF OIL PRESSURE. THERE WAS OIL IN THE ENGINE AT THE TIME SET AT THE CORRECT LEVEL. WE LATER FOUND OUT THAT THIS SIMILAR MOTOR ON OTHER MODELS HAS HAD A LARGE RECALL. PLUGGAGE COULD HAVE LED TO LACK OF OIL PRESSURE CAUSING IT TO FAIL. LUCKILY NO OTHER DAMAGE OCCURED DURING THIS INCIDENT BUT THIS COULD HAVE POTENTIALLY HIGH CONSEQUENCES IF TRAVELLING ON THE FREEWAY. HYUNDAI HAS SHOWN NO SUPPORT OR RECOGNITION IN THIS ISSUE SO FAR AND IT SHOULD BE REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042451November 22, 2017
POWER TRAIN
2010 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLES STALLING FOR A FEW SECONDS IN LOWER GEARS WHEN TRYING TO ACCELERATE. *LD UPDATED 11/22/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047827November 21, 2017
SERVICE BRAKES, STEERING
STEERING WHEEL LOCKED WHILE DRIVING, UNABLE TO TURN WHEEL. BRAKE LIGHT AND EMERGENCY BREAK LIGTH WENT ON - ON DASHBOARD. HAPPENED 3 TIMES IN 3 DAYS. AT 5 MPH, 10MPH AND 25MPH. LUCKILY THESE WERE ON CITY SIDE STREETS AND 1X WHILE PARKING. TYPICALLY WHEN ATTEMPTING A TURN WHILE BEGINNING OR POST BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047493November 20, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT ORIGINALLY PURCHASED THE VEHICLE USED AT OFF LEASE HYUNDAI (7948 NARCOOSSEE RD, ORLANDO, FL 32822). WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (WESTSIDE HYUNDAI, 1672 CASSAT AVE, JACKSONVILLE, FL 32210) WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT AN ERROR MESSAGE APPEARED REGARDING THE SIDE CURTAIN AIR BAGS. AFTER FURTHER DIAGNOSTIC TESTING, IT WAS FOUND THAT THE AIR BAG WAS FOR A 2015 HYUNDAI AND WAS NOT COMMUNICATING WITH THE VEHICLE. THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD NOT BE COVERED DUE TO NOT BEING ORIGINAL PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046950November 17, 2017
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN STARTING FROM A COMPLETE STOP OR STATIONARY, THE CAR HESITATES, ALMOST SEEMS TO CHOKE, AND THEN LURCHES FORWARD WITH A BURST WHEN TRYING TO ENTER INTO TRAFFIC. IT IS HARD TO ANTICIPATE WHETHER IT WILL MOVE OR NOT WHEN TRYING TO PULL OUT INTO TRAFFIC FROM A STOP SIGN. ONCE MOVING THE CAR SEEMS TO OPERATE AND ACCELERATE WITHOUT ANY PROBLEM. THIS ISSUE WAS NOTED IN AN EARLIER RECALL (AUGUST 2016). A SOFTWARE "FIX" WAS IMPLEMENTED. IMMEDIATELY AFTERWARD, I FELT THERE WAS SOME SMALL NOTICEABLE POSITIVE CHANGE. HOWEVER, ANY EARLY INDICATION OF IMPROVEMENT HAS NOW BEEN LOST. IT IS DEEPLY CONCERNING THAT THE CAR MAY CHOOSE TO GO OR NOT WHEN TRYING TO PULL OUT INTO TRAFFIC. THIS HAPPENS EXTREMELY OFTEN - ALMOST DAILY. WHILE I SELECTED A DATE OF OCCURRENCE BELOW, IT WAS ONLY TO SATISFY THE FORM'S REQUIREMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047057November 17, 2017
POWER TRAIN
WHILE THE VEHICLE IS IN DRIVE, THE VEHICLE HAS A HABIT OF BEING HESITANT WHILE BEING GIVEN GAS. FOR EXAMPLE, AT A STOP SIGN OR TRAFFIC LIGHT, WHEN I GIVE THE VEHICLE SOME GAS TO GET GOING, IT IS UNRESPONSIVE AT THAT MOMENT. IF I GIVE IT A LITTLE MORE GAS, THE VEHICLE JOLTS FORWARD AS IF I FLOORED IT. THIS HAPPENS IN SPORT MODE AS WELL AS ECO MODE, ALTHOUGH I AM ABLE TO GET A LITTLE MORE RESPONSIVENESS IN SPORT MODE. THIS ISSUE HAPPENS MORE ON CITY STREETS SEEING AS THAT'S THE MOST COMMON PLACE WHERE THE VEHICLE IS REQUIRED TO STOP AND GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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