Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11075137February 26, 2018
POWER TRAIN
VEHICLE STALLS AND IS SLOW TO TAKE OFF WHEN MOVING FORWARD FROM A STOP. ENGINES REVS HIGH HOWEVER SLOW AT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074978February 26, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ALSO, THE RPMS INCREASED AND THE VEHICLE ABRUPTLY LUNGED FORWARD. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, NV 89015, (702) 565-1500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED BY ANOTHER DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074709February 25, 2018
ENGINE
WHILE DRIVING AT AROUND 40-50 MPH, THE LIGHTS ON THE DASH SUDDENLY CAME ON AND THEN THE ENGINE OF THE CAR JUST STOPPED. THANKFULLY NO ONE WAS HURT AND THIS DID NOT CAUSE AN ACCIDENT WITH ANOTHER VEHICLE. ACCORDING TO THE DEALERSHIP, THE ENGINE HAS SEIZED. WHILE SITTING IN TRAFFIC WAITING FOR A TOW, WE CHECKED THE OIL IN THE ENGINE AND THERE WAS PLENTY. WE DID REGULAR OIL CHANGES ON THIS CAR. WE ARE THE 2ND OWNER AND THE CAR HAS 76,000 MILES ON IT, SO IT IS NO LONGER COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074871February 25, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE RIGHT PASSENGER DOOR WILL NOT LOCK. THE ELECTRONIC LOCKING SYSTEM ON THE DOORS STARTED CLICKING, WHEN I STOPPED AND PUT THE CAR IN PARK. I WAS ABLE TO GET THE OTHER DOORS TO LOCK, BUT THE RIGHT DOOR STOPPED WORKING. ALSO THE OVERHEAD NIGHT LIGHT IS NO WORKING. THE CAR ISTOTALLY DARK AT NIGHT WHEN I OPEN THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074879February 25, 2018
FUEL/PROPULSION SYSTEM
AT TIMES WHEN I STOP AND ACCELERATE THE CAR HESITATES TO MOVE THEN IT JUMPS AND GOES MAKING IT DANGEROUS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074632February 24, 2018
UNKNOWN OR OTHER
I LEASED THIS CAR LESS THAN A YEAR AGO AND IT WAS DRIVING FINE IN THE BEGINNING. NOW IT HESITATES GO AFTER I STOP. I ALMOST GOT KILLED MAKING A LEFT TURN INTO ON COMING TRAFFIC WHICH I HAVE TO DO EVERY SINGLE DAY LEAVING WORK AND THE CAR DOESNT CHANGE GEARS RIGHT AWAY. IT TAKES 3-25 SECONDS TO ACCELERATE. IT IS SUPER DANGEROUS I AM AFRAID I MIGHT GET KILLED LEAVING MY JOB ONE DAY. IT DOES THE SAME THING WHEN ACCELATING FROM A LIGHT. IT ALSO VIBRATES WHILE IM DRIVING. HYUNDAI WONT DO ANYTHING ABOUT IT AND IM REALLY SCARED TO DRIVE THIS CAR THAT I PAY A LOT OF MONEY FOR EVERY MONTH. IT DRIVES LIKE A 15 YR OLD CAR ALL OF A SUDDEN AND I DONT KNOW WHAT TO DO WITH IT SINCE IM IN THIS LEASE FOR ANOTHER 2 YEARS AND SOME CHANGE. IT ALSO JERKS AFTER TAKING OFF. IT IS VERY HAZARDOUS WHEN MAKING A LEFT TURN IF I DONT LEAVE ENOUGH TIME I WILL GET HIT BY A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074648February 24, 2018
POWER TRAIN
THE CAR'S TRANSMISSION FAILS TO POWER THE CAR SOMETIMES. WHEN PRESSING THE ACCELERATOR THE ENGINE WILL REV UP BUT THE CAR WILL NOT MOVE. THERE WAS A RECALL FOR THIS PROBLEM BUT THE WORK THEY PERFORMED DID NOT FIX THE PROBLEM. WHEN DRIVING THE CAR THE DRIVER DOES NOT KNOW WHAT TO EXPECT. HYUNDAI CLAIMS THIS IS NORMAL OPERATION. THIS PROBLEM HAS BEEN ONGOING FOR THE PAST 6 MONTHS. IT'S A VERY DANGEROUS PROBLEM AND SOMETHING SHOULD BE DONE TO MAKE HYUNDAI REALLY FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073622February 19, 2018
ENGINE, UNKNOWN OR OTHER
2016 TUCSON LIMITED WITH 1.6 TURBO ENGINE. I HAVE HAD RECENT PROBLEMS WITH THE CAR BOGS DOWN OR SEEM TO CUT OF WHEN I ACCELERATE FROM A STOP OR VERY LOW SPEED. THIS HAS HAPPENED WHEN I AM TRYING TO MERGE IN TRAFFIC FROM AN OFF RAMP, PULLING OUT OF A PARKING LOT AND TRYING TO GET IN ANOTHER LANE IN TRAFFIC FROM A STOP. AS SOON AS I PRESSED THE ACCELERATOR THE CAR WOULD STOP AS IF THE ENGINE HA CUT OFF. I HAVE TO TRY TO MANUALLY DOWNSHIFT TO1ST GEAR OR SWITCH TO A SPORT MODE FOR THE CAR TO RESPOND. IN HEAVY TRAFFIC TRYING TO MERGE FROM AN OFF RAMP OR CHANGE LANES OR EVEN LEAVING PARKING LOTS TO MERGE ON HIGHWAY. THIS HAS OCCURRED QUITE FREQUENTLY AND I HAVE SOME VERY NARROW MISHAPS WITH CARS SLAMMING ON THEIR BRAKES TO AVOID RUNNING IN TO ME. I AM A VERY EXPERIENCED DRIVER WHO HAS DRIVING PROFESSIONALLY FOR OVER THIRTY YEARS INCLUDING TRACTOR TRAILERS WITH MANY SAFETY AWARDS. IT IS ONLY BECAUSE OF MY EXPERIENCE THAT A SERIOUS ACCIDENT HAS BEEN AVOIDED SO FAR. EACH TIME THIS HAS HAPPENED I REPORTED IT TO THE DEALER SERVICE DEPARTMENT AND ASKED IF THERE WERE ANY RECALLS OR SERVICE NOTICES AND HAVE HAD NO RECOURSE THIS SEEMS TO BE GETTING WORSE OVER THE NEARLY TWO YEARS I HAVE THE CAR. I AM AFRAID TO LET MY WIFE DRIVE THE CAR FOR FEAR THAT SHE MIGHT BE INVOLVED IN A SERIOUS OR WORSE ACCIDENT. THE DEALER HAS ONLY TOLD ME NOT TO DRIVE IN ECO MODE ANY MORE, I HAVE DONE EVERY THING THEY ASK INCLUDING USING PREMIUM GAS, MORE SERVICE DRIVING IN DIFFERENT MODES. I HAVE DRIVEN MANY DIFFERENT TYPES OF VEHICLES, CARS AND TRUCKS AND HAVE NEVER HAD THIS PROBLEM WITH A NEW VEHICLE AND THE SERVICE TECH HAS NO IDEA WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073413February 17, 2018
POWER TRAIN
HAPPENED WHILE ACCELERATING AFTER A STOP AND TRYING TO ACCELERATE AFTER DECELERATION. WHEN PRESSED THE PEDAL, COMPLETE LACK OF POWER. EVENTUALLY LURCHED FORWARD AND THEN DECELERATE AGAIN ABOUT 3 TIMES. PRESSING THE ACCELERATOR SEVERAL TIMES SEEMED TO MAKE IT WORSE. SLOWLY ACCELERATING HELPED BUT WAS JERKY AND UNSTEADY. HIGHER RPMS ON THE HIGHWAY FOR NO APPARENT REASON. OCCURRED SEVERAL TIMES ON THE RIDE HOME THAT DAY. ONCE THE CAR IS TURNED OFF, THE PROBLEM IS INTERMITTENT AND THE DEALERSHIP HAS NOT BEEN ABLE TO RECREATE IT. BROUGHT IT TO THE DEALERSHIP 3X. IT IS VERY DANGEROUS. I BOUGHT THIS CAR NEW AND AM NOW WONDERING HOW I WILL CONTINUE TO DRIVE A CAR THAT COULD KILL ME. VERY UPSETTING. ALSO, IT IS A WELL DOCUMENTED PROBLEM AND NO ONE SEEMS TO BE DOING ANYTHING ABOUT IT. I HOPE IT WON'T TAKE SOMEONE DYING TO GET THIS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073242February 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR AN OIL CHANGE. AFTER THE OIL CHANGE, A CLUCKING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT WHEN STARTING THE VEHICLE AND WHILE DEPRESSING THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HYUNDAI OF PERRYVILLE (343 N PERRYVILLE RD, ROCKFORD, IL 61107, (815) 229-0089) TO INQUIRE OF OPEN RECALLS AND THE REASON FOR THE CLUCKING NOSIE. THE CONTACT WAS INFORMED THAT THERE WERE NO OPEN RECALLS AND THAT THERE WOULD BE A DIAGNOSTIC FEE TO DIAGNOSIS THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073285February 16, 2018
STRUCTURE:BODY
SUNROOF SHATTERED AND GLASS FELL INTO THE CAR ON THE DRIVER AND PASSENGER. THE CAR WAS IN MOTION ON A HIGHWAY AND TRAVELING AT HIGHWAY SPEEDS. WEATHER WAS 70 DEGREES F AND SUNNY AND THE INCIDENT HAPPENED ON FEBRUARY 15, 2018. WE WERE NOT NEAR AN OVERPASS AND THERE WERE NO LARGE TRUCKS AROUND US AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073060February 15, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR OF THE VEHICLE "FISHTAILED" AND ALMOST CRASHED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE CROSS MEMBER WAS SEVERELY CORRODED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TOW THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072974February 14, 2018
ENGINE, POWER TRAIN
NO ACCELERATION FROM A STOP, ROLLS BACK WHEN AT A STOP OF ANY INCLINE, LUNGES FORWARD AFTER A STOP SINCE THE TRANSMISSION IS NOT WORKING PROPERLY. IN EVERY MODE IT DOES THE SAME, THEY DID A SOFTWARE UPDATE A FEW MONTHS AGO, BUT IT DID NOT HELP AT ALL. MY DAUGHTER GOES TO COLLEGE OUT OF STATE AND IS ALWAYS VERY NERVOUS ABOUT DRIVING HER CAR. I AM NERVOUS AS A PARENT SO FAR AWAY. THIS IS VERY DANGEROUS AND THEY NEED TO FIX IT. THE CAR HAS BEEN IN 3 TIMES TO NOTE IT IN THE FILE, WHEN SHE GETS BACK THIS MAY WE ARE HOPING TO HAVE IT BOUGHT BACK FOR SOMETHING ELSE. WHEN IN TRAFFIC, THE STALLING IS EVEN WORSE. SHE HAS ALMOST HIT CARS IN FRONT OF HER SINCE THERE IS SO MUCH HESITATION IN THE ENGINE AND TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072798February 13, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY CAR WAS PARKED IN MY DRIVEWAY. I ONLY HAD IT LESS THAN A MONTH (NEW). I TRIED TO REMOTE START IT & IT WOULDNT WORK. I WENT OUTSIDE TO START IT & IT WOULDN'T TURN OVER, ALL LIGHTS ON DASH WERE LIT UP. I LIFTED MY HOOD- A SQUIRREL NEST WAS BUILT UNDER HOOD. WIRING HARNESS CHEWED UP, INSULATION UNDER MY HOOD RIPPED OFF, NUMEROUS AREAS OF HARD PLASTIC COVERING MY HEADLIGHT UNDER HOOD AND ALONG INSIDE FRAME OF CAR ALL CHEWED UP. ALL THINGS CHEWED WERE MADE OF SOY BASED MATERIALS.I HAD MY CAR TOWED TO MY MECHANIC, NOT HYUNDAI DUE TO THE FACT THAT THEY DON'T ACCEPT RESPONSIBILITY. I HAD SIMILAR PROBLEMS (3X) W/MY HONDA 2014 CRV THAT'S WHY I GOT RID OF IT. I WAS TOLD BY BOTH HONDA & HYUNDAI "ITS NOT COVERED, IT'S NOT A MANUFACTURING DEFECT, IT'S CAUSED BY OUTSIDE CIRCUMSTANCES/ RODENTS. USE YOUR AUTO INSURANCE". THIS IS A MANUFACTURING DEFECT BECAUSE THEY USE SOY WHICH ATTRACTS THESE RODENTS. SOY WIRING HARNESSES SHOULD BE BANNED AND RECALLS INSTITUTED TO REMEDY THE PROBLEM BY EITHER REPLACING THE HARNESSES WITH STANDARD SYNTHETIC NON-EDIBLE POLYMERS AS APPROPRIATE TO THE SPECIFIC APPLICATION, OR PROVIDING COATINGS THAT PROVABLY PREVENT RODENTS FROM CONSUMING THE INSULATION OVER THE LIFESPAN OF THE VEHICLE. I CAN'T EVEN PARK IN MY OWN DRIVEWAY FOR FEAR OF MORE DAMAGE THAT I HAVE TO PAY FOR DUE TO THE USE OF SOY. THIS PROBLEM IS ALL OVER THE INTERNET CAUSED BY SOY USED BY VARIOUS CAR MAKERS. PLEASE DO SOMETHING ABOUT THIS ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072412February 12, 2018
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CAR WILL NO LONGER ACCELERATE OVER 60MPH AND WHEN THE CAR IS IN DRIVE IT SOMETIMES WILL NOT ACCELERATE FOR A COUPLE OF SECONDS FROM A COMPLETE STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071929February 9, 2018
POWER TRAIN
FIRST NAME:[XXX] LAST NAME: [XXX] EMAIL: [XXX] PHONE: [XXX] VIN NUMBER: [XXX] SUBJECT: PRODUCT FEEDBACK MESSAGE: MY CAR IS REFUSING TO GO INTO GEAR WHEN IT IS AT A SPEED OTHER THAN STOPPED. I TOOK IT IN FOR SERVICE AND THEY HAD THE VEHICLE FOR 3 DAYS, BUT IT NEVER GENERATED A CODE SO THEY COULD NOT FIX IT. IT IS STILL A PROBLEM AND I NO LONGER FEEL IT IS SAFE TO DRIVE IT. PLEASE ADVISE ME ON MY OPTIONS. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071981February 9, 2018
ENGINE
WHILE DRIVING ON THE INTERSTATE AT SPEEDS OF 70 MPH THE ENGINE SEIZED AND THREW A ROD, DESPITE FOLLOWING THE PROSCRIBED MAINTENANCE SCHEDULE. THIS CAUSED THE ENTIRE ENGINE TO BLOW, SMOKE, AND LEAK OIL ALL OVER THE HIGHWAY. THIS WAS INCREDIBLY DANGEROUS NOT ONLY TO US WHO WERE IN THE VEHICLE, BUT SURROUNDING VEHICLES AS WELL, AS WERE TRAVELLING ON A BUSY INTERSTATE ON CHRISTMAS DAY. WE WERE VERY LUCKY JUST TO BE ABLE TO MAKE IT TO THE SIDE OF THE ROAD BEFORE THE VEHICLE ENTIRELY SHUT DOWN AND STOPPED MOVING. THIS IS THE SAME EXACT ENGINE THAT HAS BEEN RECALLED BY HYUNDAI, JUST IN A DIFFERENT MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071823February 8, 2018
ENGINE
HYUNDAI TUCSON THETA-II ENGINE FAILURE. MY TUCSON EXPERIENCED SUDDEN ONSET OIL PROBLEMS OVERNIGHT. I PARKED THE CAR ON THURSDAY NIGHT IN MY DRIVEWAY, EVERYTHING WAS FINE. FRIDAY MORNING WHEN I TURNED IT ON THE OIL LIGHT WAS ON. I CONFIRMED I WAS NOT SCHEDULED FOR AN OIL CHANGE FOR ANOTHER 2000 MILES BUT ADDED A QUART OF OIL TO BE SAFE AND THE LIGHT WENT OFF. SHORTLY AFTER AS I WAS DRIVING TO WORK THE ENGINE STARTS TICKING AND LOSING POWER AND GETS WORSE THE FARTHER I DRIVE. I AND WAS 700 MILES PAST THE EXTENDED 100,000 BUMPER TO BUMPER WARRANTY I PURCHASED WHEN I BOUGHT THE CAR NEW. THE DEALER'S MECHANIC SAID THE RODS FAILED WHICH CAUSED ENGINE FAILURE. THIS IS THE SAME PROBLEM AS DESCRIBED IN THE HYUNDA AND KIA ENGINE RECALL, HOWEVER THE TUCSON MODEL IS NOT INCLUDED AS PART OF THE RECALL. THE SERVICE DEPARTMENT WOULD NOT ASSIST ME IN ANY WAY OTHER THAN OFFERING TO SELL ME A USED ENGINE WITH 57,000 MILES ON IT FOR $6000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067372February 7, 2018
UNKNOWN OR OTHER
DRIVER PASSENGER DOOR WILL NOT OPEN FROM BOTH INSIDE AND OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067306February 6, 2018
POWER TRAIN
PURCHASED THIS CAR IN NOVEMBER 2017. VEHICLE HAS A DUAL CLUTCH TRANSMISSION, AND HAS A SERIOUS HESITATION PROBLEM FROM A STANDING START WHEN ACCELERATING. VERY DANGEROUS SITUATION WHEN MAKING A LEFT TURN. HALF WAY THRU THE TURN IT HESITATES AND WILL NOT ACCELERATE BUT THEN SURGES FORWARD DUE TO PUTTING MORE PRESSURE ON THE GAS PEDAL. PROBLEM IS INTERMITTENT. I HAVE REPORTED THIS TO THE DEALER TWICE ALREADY. BOTH TIMES THEY HAVE SAID THEY CAN FIND NOTHING IS WRONG. THAT THIS IS HOW A DUAL CLUTCH TRANSMISSION WORKS. FROM WHAT WE HAVE READ THIS SEEMS TO BE A COMMON PROBLEM WITH THIS. FEEL THAT THIS IS DEFINITELY A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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