Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11256405September 18, 2019
ENGINE
HEARD A KNOCKING NOISE WHILE DRIVING ON CITY STREET, PULLED OVER. NO WARNING LIGHTS CAME ON DASHBOARD TO INDICATE ANY KIND OF PROBLEM. CONTACT MY HUSBAND WHO INFORMED ME NOT TO MOVE THE CAR, AND TO HAVE IT TOWED TO OUR HOME HAS NOT MOVED SINCE TOWING. OIL CHANGE WAS DONE 3 MONTHS PRIOR. A FAMILY FRIEND INFORMED ME ABOUT A RECALL ON HYUNDAI VEHICLES,I WAS NOT AWARE OF ANY RE-CALL NOR WAS I CONTACTED BY HYUNDAI. I CALL TO INQUIRE THE WEEK OF 08/26 - 08/30, PROVIDED MY INFO AND WAS INFORMED THAT NO RECALL WAS LISTED FOR MY VEHICLE UNDER THE VIN#, ABOUT A WEEK LATER AFTER MY CALL, I GOT A NOTICE IN THE MAIL 09/09/19 FOR RE-CALL CAMPAIGN 181 - 19V063 SPOKE WITH A REPRESENTATIVE GOT A CASE#. TOWED MY VEHICLE TO DEALER SHIP 09/16/2019 WAS ADVISED MAY NEED A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256503September 18, 2019
ENGINE
THE MOTOR BLEW UP AT 72K MILES IT IS A SALVAGED TITLE SO THE WARRANTY WAS VOID BUT EVERYTHING THAT I RESEARCHED SAID HYUNDAI HAD A MOTOR PROBLEM WITH THIS YEAR OF MOTOR. THEY CLAIMED IT WAS ONLY THE SONOTA COVERED I REALLY DON'T BELIEVE THEY MAKE DIFFERENT MOTORS IN EACH VEHICLE WITH THE SAME SIZE MOTOR. WE WERE DRIVING THIS VEHICLE WHEN THE MOTOR BLEW UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256113September 17, 2019
ENGINE
ON JULY 4, 2019 I WAS DRIVING AND MY VEHICLE SUDDENLY BROKE DOWN WHILE DRIVING ABOUT 60MPH IN MANAHAWKIN NJ ON RT. 72. I HAVE NOT HAD ANY ISSUES LEADING UP TO THIS. I HAD TO HAVE THE VEHICLE TOWED. SINCE THE NEAREST HYUNDAI DEALERSHIP WAS CLOSED B/C OF THE HOLIDAY I HAD IT TOWED TO MR. TIRE. THEY AT FIRST THOUGHT IT WAS THE ALTERNATOR THEN THE STARTER, BUT THEN DECIDED IT WAS AN ENGINE ISSUE. I THEN HAD IT TOWED TO THE DEALERSHIP AND THEY CONFIRMED IT WAS AN ENGINE FAILURE AND IT WOULD BE COVERED UNDER WARRANTY. HOWEVER IT TOOK A FEW WEEKS TO EVEN GET THAT DETERMINATION. THEN I WAS TOLD THAT PARTS WERE ON BACK ORDER AND IT WOULD BE A MINIMUM OF 3 MONTHS. AFTER WEIGHING OPTIONS I DECIDED TO SADLY TRADE IN THE VEHICLE. ON SEPTEMBER 9, 2019 I RECEIVED A RECALL NOTICE ON THE CAR (NHTSA RECALL #: 19VX-063; HYUNDAI RECALL #: 181) FOR OIL LEAK THAT COULD LEAD TO ENGINE DAMAGE, STALLED ENGINE, RISK OR CRASH OR FIRE. I AM VERY UPSET THAT I AM JUST RECEIVING THIS RECALL NOW AND THE INCIDENT COULD HAVE BEEN PREVENTED. LUCKILY I WAS NOT ON A VERY BUSY ROAD AT THE TIME OF THE BREAK DOWN BUT IT COULD HAVE VERY WELL PUT ME IN A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256263September 17, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY VEHICLE STALLS WHEN I HIT THE GAS. HAS TROUBLE SWITCHING GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256290September 17, 2019
ENGINE
MY VEHICLE HAS 105K MILES. THE ENGINE NEEDED TO BE REPLACED DUE TO A FAULTY MAIN BEARING. I TURNED THE VEHICLE ON AND THE ENGINE LIGHT WAS ON. THE MANUAL SAYS IT'S OKAY TO DRIVE, BUT TO GET IT SERVICED. SO I DRIVE IT TO MY MECHANIC AND THE ENGINE STARTS MAKING A STRANGE TICKING NOISE, ALMOST TURNING OFF WHEN I STOP AT A LIGHT. THE MECHANIC AND A THIRD PARTY INSPECTOR FROM MY WARRANTY COMPANY DETERMINE THAT IT IS AN INTERNAL PROBLEM, A FAULTY MAIN BEARING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255905September 16, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2005 HYUNDAI TUCSON. WHILE DRIVING 25 MPH, THE PRECEDING VEHICLE APPLIED THE BRAKES UNEXPECTEDLY, CAUSING THE CONTACT TO REAR END THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT WRIST AND CHEST PAIN. THE CONTACT WAS TRANSPORTED VIA AMBULANCE TO SEEK MEDICAL ATTENTION. THE CONTACT WAS UNAWARE OF THE INJURIES TO THE OTHER DRIVER. A POLICE REPORT WAS FILED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,942.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11255269September 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED EDWARDS HYUNDAI (1029 32ND AVENUE, COUNCIL BLUFFS, IA 51501, 888-812-6584) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WOULD NEED TO BE ORDERED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255333September 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT SCHEDULED AN APPOINTMENT AND TOOK THE VEHICLE TO MARTIN SWANTY HYUNDAI (928-692-3232, LOCATED AT 4180 STOCKTON HILL ROAD, KINGMAN, AZ 86409). THE CONTACT WAS INFORMED TO COME BACK ANOTHER TIME BECAUSE THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254656September 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FIRST TIME EVER MY VEHICLE QUIT WHILE I WAS DRIVING AFTER HAVING IT FOR 3 YEARS. I TOOK GREAT CARE OF MY VEHICLE. I HAD TO GET A TOW TRUCK TO TOW MY 2015 HYUNDAI TUSCON LIMITED TO DEALERSHIP. I WAS TOLD IT IS EXTERNAL COMPONENT WORN OUT AND IT WILL BE A WEEK BEFORE THEY CAN GIVE ME AN ANSWER. REALLY??? I ASKED IF THIS IS NORMAL. WOULDN'T GIVE ME AN ANSWER. THEY CANNOT PROVIDE A LOANER CAR. I THINK I NEED TO GO WITH DEALERSHIP THAT PROVIDE A LOANER CAR. I AM DO MY RESEARCH TO SEE IF I SHOULD CONTINUE BUYING HYUNDAI OR GO WITH DIFFERENT FORD OR CHEVY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254461September 10, 2019
ENGINE, POWER TRAIN
SPORADIC HESITATION WHEN STARTING FROM A COMPLETE STOP. THIS HAS HAPPENED TO ME ABOUT 15 TIMES, USUALLY WHEN PULLING OUT INTO TRAFFIC. THE CAR HAS 4000 MILES AND HAS BEEN IN SERVICE ABOUT 6 MONTHS. THE SERVICE MANAGER.STATED THEY HAVE NO OTHER COMPLAINTS BUT IS PROBABLY DUE TO THE "SMART" TRANSMISSION ADAPTING TO DIFFERENT DRIVERS. I UNDERSTAND THAT THERE WAS A RECALL FOR 41,000 2017 TUSCONS FOR THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254137September 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE THE CONTACT'S SON WAS DRIVING 40 MPH, THE VEHICLE HESITATED AND SMOKE AND FLAMES EMERGED FROM UNDER THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FIRE WAS EXTINGUISHED BY THE DRIVER. THERE WERE NO INJURIES. THE FIRE DEPARTMENT ARRIVED, BUT A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND THEN TO HERB CHAMBERS HYUNDAI OF AUBURN (735 SOUTHBRIDGE ST RTE. 12 & 20, AUBURN, MA 01501, (508) 832-9990) WHERE IT WAS DIAGNOSED THAT AN ENGINE REPLACEMENT WAS NEEDED. THE ENGINE WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY COVERED THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11254258September 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 40 MPH, THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT CHECKED THE OIL AND OTHER PARTS OF THE ENGINE, BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RON CARTER HYUNDAI (18100 GULF FWY A, FRIENDSWOOD, TX 77546, 281-929-0246) WHERE THE CONTACT PAID TO HAVE THE VEHICLE DIAGNOSED. AFTER TAKING THE VEHICLE FOR AN INSPECTION, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE FAILURE WAS NOT ASSOCIATED WITH THE RECALL. PER THE RECALL NOTICE, THE ENGINE OIL PAN COULD LEAK AND, IF NOT ADDRESSED, THE LOSS OF OIL MAY RESULT IN ENGINE DAMAGE. THE DEALER STATED THAT THEY WOULD TAKE A LOOK AT THE VEHICLE IN REGARDS TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,163.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254287September 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 65 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD REV, BUT BEGIN TO SLOW DOWN. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE TEMPERATURE GAUGE WAS RISING. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. AFTER WAITING THIRTY MINUTES, THE VEHICLE WAS RESTARTED, BUT IT STILL MADE AN ABNORMAL NOISE. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO FAIRFAX HYUNDAI (LOCATED AT 10925 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 352-0444) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 98,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253894September 7, 2019
POWER TRAIN
THE VEHICLE ACCELERATES INITIALLY AND STOPS ACCELERATING A FEW SECONDS LATER. MY WIFE ACCELERATED FROM A STOP TO TURN LEFT ACROSS ONCOMING TRAFFIC. SECONDS AFTER THE CAR STARTS THE TURN IS CROSSING THE ONCOMING TRAFFIC IT SLOWS DOWN PROLONGING THE TIME YOU ARE VULNERABLE TO BEING HIT ON THE PASSENGER SIDE OF THE CAR. THIS HAS HAPPEN NUMEROUS TIMES WHEN ACCELERATING FROM A STOP TO TURN LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253540September 6, 2019
UNKNOWN OR OTHER
MY 2017 TUCSON FEELS AS THOUGH IT WILL STALL DURING SLOW SPEEDS, SUCH AS IN A DRIVE WAY, OR IN STOP AND GO TRAFFIC. IT STUTTERS AS THOUGH IT IS A MANUAL CLUTCH TRANSMISSION WITH AN INEXPERIENCED DRIVER. IN ADDITION, WHEN TAKING OFF FROM A STOP SIGN, THE CAR OFTEN DOES NOT RESPOND APPROPRIATELY TO ACCELERATION AND WILL NOT MOVE EVEN WHEN THE ENGINE REVS AT A HIGHER RPM. I HAVE HAD MANY CLOSE CALLS WHEN TURNING RIGHT ONTO A BUSY STREET AND MY CAR DOES NOT RESPOND CREATING A HAZARD AS I ROLL SLOWLY INTO ONCOMING TRAFFIC. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND HAVE BEEN TOLD THAT THEY CANNOT RECREATE THE COMPLAINT DURING A TEST DRIVE AND THAT THE STUTTERING IS DUE TO THE DUAL CLUTCH TRANSMISSION AND THAT IS IS SUPPOSED TO PERFORM THIS WAY. THE LAST TIME I TOOK IT IN (JULY 2019), I WAS TOLD THAT THEY DID A SOFTWARE UPDATE, BUT THIS DID NOT IMPROVE THE PROBLEM AND IT SEEMS TO BE GETTING WORSE. THIS VEHICLE IS ONLY TWO YEARS OLD, BUT I AM CONCERNED ABOUT MY SAFETY AND THE SAFETY OF MY FAMILY, SO AM PLANNING TO TRADE IT IN TO HYUNDAI AND PURCHASE ANOTHER VEHICLE THAT DOES NOT HAVE THE DUAL CLUTCH TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253586September 6, 2019
ENGINE
VEHICLE DELAY TO ACCELERATE. RPMS GO UP TO 5000 BEFORE ACCELERATION KICKS IN. ALSO LAG TIME FROM STOP TO 20 MILES PER HOUR IN STOP-AND-GO TRAFFIC IT WOULD LUNGE FORWARD. ALSO WITH ACCELERATING ON A HILL IT WOULD ROLL BACKWARDS BEFORE GOING FORWARD CAPTURING GAS. I HAVE SEEN OTHER REPORTS ON THIS VEHICLE WITH SAME ISSUES. IT IS VERY UNSAFE. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP TURBO WAS REPLACED I'M STILL WAITING FOR A FULL REPORT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253512September 5, 2019
POWER TRAIN
STARTING AT ABOUT 12000 MILES, MY CAR WILL AT TIMES FAIL TO ACCELERATE FROM.A STOP. IT HAPPENED AGAIN TODAY AND I HAD TO JAM THE PEDAL DOWN AND MY CAR REVVED TO 7000RPM BEFORE IT WOULD ACTUALLY ACCELERATE. IT KEPT DOING THIS THE WHOLE REST OF THE TIME I WAS OUT AND IT WAS VERY DANGEROUS SINCE I WAS DRIVING ON A HIGHWAY AND COULDN'T GET MY CAR TO ACCELERATE. I TOOK IT TO THE DEALERSHIP AND THEY CLAIMED THERE WAS NO PROBLEM. THIS IS VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253215September 4, 2019
ENGINE, POWER TRAIN
WHEN I AM IN A COMPLETE STOP MY ENGINE/TRANSMISSION FEELS LIKE IT WANTS TO STALL OR MISFIRE. WHEN I TAKE OFF IT KEEPS JUMPING BECAUSE IT HAS NO POWER. I ALMOST GET IN A ACCIDENT EVERYTIME I STOP AND TAKE OFF AGAIN. I HAVE TAKEN IT TO UNIVERSAL HYUNDAI 2 SEPARATE TIMES FOR THE SAME ISSUE AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS SUPPOSE TO DO THAT. I DROVE 10 OTHER SUV THE SAME AS MINE AND HAD NO ISSUE AND HAD GOOD POWER. THIS IS A MAJOR SAFETY ISSUE AND ALMOST GOT INTO ABOUT 7 ACCIDENTS WITH IT BECAUSE IT FEELS LIKE NO POWER OR VACUUM OR ANYTHING. IDK HOW TO EXPLAIN. IF I SLOW DOWN BUT NOT STOP THEN PUSH THE GAS TO GET SPEED AGAIN THE CAR BOUNCES LIKE IT IS MISS FIRING OR TRANSMISSION WENT BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253217September 4, 2019
ENGINE, POWER TRAIN
WHEN I AM IN A COMPLETE STOP MY ENGINE/TRANSMISSION FEELS LIKE IT WANTS TO STALL OR MISFIRE. WHEN I TAKE OFF IT KEEPS JUMPING BECAUSE IT HAS NO POWER. I ALMOST GET IN A ACCIDENT EVERYTIME I STOP AND TAKE OFF AGAIN. I HAVE TAKEN IT TO UNIVERSAL HYUNDAI 2 SEPARATE TIMES FOR THE SAME ISSUE AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS SUPPOSE TO DO THAT. I DROVE 10 OTHER SUV THE SAME AS MINE AND HAD NO ISSUE AND HAD GOOD POWER. THIS IS A MAJOR SAFETY ISSUE AND ALMOST GOT INTO ABOUT 7 ACCIDENTS WITH IT BECAUSE IT FEELS LIKE NO POWER OR VACUUM OR ANYTHING. IDK HOW TO EXPLAIN. IF I SLOW DOWN BUT NOT STOP THEN PUSH THE GAS TO GET SPEED AGAIN THE CAR BOUNCES LIKE IT IS MISS FIRING OR TRANSMISSION WENT BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253204September 4, 2019
POWER TRAIN
THERE APPEARS TO BE AN ISSUE WITH THE DUAL CLUTCH TRANSMISSION. WITH FOOT OFF THE BRAKE AND GAS AND COASTING AT A VERY SLOW SPEED THE CAR JERKS AND ACTS AS IF THE TRANSMISSION ISN'T GOING INTO GEAR. THIS ALSO OCCASIONALLY HAPPENS WHEN FIRST DEPRESSING THE GAS FROM A COMPLETE STOP, STALLING OUT FOR A FEW SECONDS. DEALERSHIP SAYS THIS IS A COMPLAINT THEY HEAR FREQUENTLY. I HAVE NOTICED IF THE TEMPERATURES ARE OVER 90 THIS HAPPENS MORE FREQUENTLY. OVER THE LAST COUPLE OF MONTHS IT HAS GOTTEN PROGRESSIVELY WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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