Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11267391October 9, 2019
ENGINE
MY SON WAS DRIVING ON THE HIGHWAY WITH HIS 2014 HYUNDAI TUSCON AND HIS CAR STALLED. WE HAD THE CAR TOWED TO A DEALER AND THEY SAID THE ENGINE THREW A ROD. THEY HAVE SAID IT NEEDS A COMPLETE ENGINE. WHEN I HAVE CONDUCTED OTHER RESEARCH ON THIS TYPE OF CAR I HAVE FOUND NUMEROUS EXAMPLES OF THE SAME SITUATION HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267308October 9, 2019
STRUCTURE:BODY
RIGHT REAR DOOR WILL NOT OPEN OR UNLOCK FROM EITHER THE INSIDE OR OUTSIDE. CAN NOT BE OPENED EITHER MANUALLY OR ELECTRONICALLY. A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266975October 8, 2019
ENGINE
I PURCHASED THIS 2014 HYUNDAI TUCSON AS A SECOND OWNER FROM A HYUNDAI DEALERSHIP FOR MY DAUGHTER IN JANUARY OF 2018 WITH 70,223 MILES. CAR HAD BEEN INSPECTED AND SERVICED BY THE DEALERSHIP HYUNDAI TECHNICIANS. ON 9/13/2019 WHILE DRIVING THE VEHICLE STARTED MAKING LOUD BANGING NOISES FROM THE ENGINE AND EXPERIENCED DIFFICULTY SHIFTING. VEHICLE WAS TOWED TO HYUNDAI DEALERSHIP WHERE WE WERE TOLD IT HAD EXPERIENCED "TOTAL ENGINE FAILURE" DUE TO METAL SHAVINGS THROUGHOUT THE ENGINE AND IT WOULD HAVE TO BE REPLACED-MY DAUGHTER HAD ONLY PUT 23 THOUSAND MILES ON IT-THE ENGINE FAILED AT 93000 MILES.. THE REPLACEMENT COULD TAKE UP TO 2 MONTHS-MOST LIKELY DUE TO NUMEROUS TUCSON ENGINE FAILURES . THERE IS A KNOWN PROBLEM WITH THIS ENGINE-JUST CHECK OTHER SITES ON THE INTERNET.THERE IS A RECALL WITH THE SAME ENGINE FOR SONATAS, SANTA FE, AND KIA MODELS BUT NOT TUCSON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267007October 8, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
MY VEHICLE STALLS TO ACCELERATE.WHEN I HIT THE GAS IT WILL STALL TO MOVE, IT'S DRAGGING VERY SLOW. THIS IS VERY SCARY WHEN I'M DRIVING AND MY SUV SLOWS DOWN WHEN OTHER CARS ARE DRIVING FAST BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267055October 8, 2019
ELECTRICAL SYSTEM
BATTERY IS BEING DRAINED. CAR IS A 2014 AND ON IT'S 3RD BATTERY WITH THE LAST BATTERY ONLY LASTING 18 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266751October 7, 2019
STRUCTURE:BODY
I DROPPED MY SON OFF AT SCHOOL AND WHEN I CAME BACK TO THE CAR TO PUT MY OTHER SON BACK IN THE THE REAR DRIVER SIDE DOOR WILL NOT OPEN AT ALL I HAVE TRIED UNLOCKING AND TRIED TO OPEN FROM INSIDE AND OUT IT JUST STOPPED OPENING ALL OF A SUDDEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266780October 7, 2019
ENGINE
DRIVING DOWN INTERSTATE 95 IN PHILADELPHIA, PA (AT 55MPH) WHEN ENGINE STALLED. WAS ABLE TO GET ONTO SHOULDER, AND HAD CAR TOWED TO MECHANIC. MECHANIC TELLS ME THAT THE ENGINE SEIZED (DUE TO NO OIL GETTING TO THE BLOCK), AND THAT I WOULD NEED A NEW MOTOR. CONTACTED HYUNDAI USA, AND THEY HAVE DONE NOTHING ABOUT IT. BASED ON THE REVIEWS, IT LOOKS LIKE THIS IS A COMMON ISSUE, YET THEY ARE DOING NOTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266801October 7, 2019
ENGINE
VEHICLE STARTED UP WITH VERY NOTICEABLE KNOCKING NOISE, THE ENGINE LIGHT WAS ON. IT WAS STILL TECHNICALLY DRIVEABLE, BUT HAD VERY SLOW ACCELERATION. STOPPED BY AUTOZONE TO HAVE THEM CHECK THE ENGINE CODE. I WAS TOLD THAT THE TWO CODES THAT CAME UP WERE RELATED TO NEEDING AN OIL CHANGE. THE FOLLOWING DAY, I STOPPED BY JIFFY LUBE TO HAVE THEM CHANGE THE OIL. THE TECH SHOWED ME A SAMPLE OF THE OIL THAT CAME OUT OF THE VEHICLE; IT LOOKED LIKE BLACK, SLUDGY COFFEE. I KEEP UP WITH OIL CHANGES, MAKING SURE TO GO TO JIFFY SO THAT MY RECORDS ARE ACCESSIBLE. I ALWAYS HAVE THEM USE SYNTHETIC WHEN I VISIT. THE TECH TOLD ME THAT THE OIL HAD BEEN OVERFILLED THE LAST TIME IT WAS CHANGED. HE ALSO STATED THAT HE HAS NOTICED IN HYUNDAI VEHICLES THAT THE OIL ALWAYS TURNS BLACK, EVEN IF SYNTHETIC IS USED. HE SAID THAT HE HEARD THE KNOCKING IN THE ENGINE WHEN THEY MOVED THR VEHICLE, AND THAT IT COULD BE THE LIFTERS. AFTER THE OIL CHANGE, I GOT INTO THE VEHICLE AND SAW THAT THE ENGINE LIGHT WAS STILL ON, AND THE KNOCKING WAS STILL TAKING PLACE. I DROVE ACROSS THE STREET TO CHRISTIAN BROTHERS TO HAVE THEM INSPECT THE VEHICLE. THE SHOP HAD TO REMOVE THE FRONT PART OF THE ENGINE TO CHECK OUT THE ISSUE. AFTER A FEW DAYS, I WAS INFORMED THAT THE ENGINE WOULD NEED TO BE REPLACED AS THERE WERE METAL SHAVINGS INSIDE OF THE OIL PAN. I BEGAN TO DO SOME RESEARCH AND FOUND THERE WAS AN UNOFFICIAL RECALL ON THE THETA II ENGINE (WHICH IS WHAT THIS VEHICLE HAS). HYUNDAI WAS SLOWLY STARTING TO SEND NOTICES OUT TO PEOPLE. I TOOK MY TUCSON TO A DEALERSHIP AND ASKED THEM TO CONTACT HYUNDAI TO BEGIN A CLAIM FOR AN ENGINE REPLACEMENT. I WAS TOLD THE CLAIM WAS DENIED BECAUSE THE VEHICLE WAS NOT PART OF THE RECALL. THIS IS A 2013 MODEL, AND I PURCHASED IT IN SEP/OCT OF 2016. THE ENGINE IN A 6 Y/O VEHICLE SHOULD NOT BE SHUTTING DOWN, ESPECIALLY IF MAINTENANCE WAS KEPT UP. NHTSA 19V063000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266880October 7, 2019
POWER TRAIN
I'VE NOTICED A LAG IN PRESSING ON THE GAS PEDAL MANY TIMES, BUT THERE HAVE BEEN SPECIFIC INSTANCES WHERE IT'S BEEN SIGNIFICANT. I WAS PULLING ACROSS TRAFFIC TURNING LEFT FROM A STOP, AND IT FELT AS THOUGH THE ENGINE STALLED AND TOOK ABOUT 5 SECONDS TO CATCH. THIS ALSO OCCURS WHEN PULLING INTO MY WORK PARKING LOT THAT IS ON A HILL, I OFTEN GET STUCK FOR ABOUT 5 SECONDS BEFORE IT CATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266661October 6, 2019
ENGINE
I'VE DONE MY REGULAR MAINTENANCE ON THIS VEHICLE SINCE I'VE PURCHASED. DROVE TO TWO PLACES TODAY, AFTER SECOND PLACE ON START UP OIL LIGHT CAME ON WITH VERY LOUD ENGINE KNOCKING. CHECKED MY OIL TO FIND NONE ON THE DIPSTICK, FILLED BACK UP WITH RECOMMENDED OIL AND SOME OF THE NOISE WENT AWAY. STILL HAS VERY PROFOUND KNOCKING NOISES IN THE ENGINE BLOCK WITH LACK OF POWER. BOUGHT THIS VEHICLE WITH 44,500 MILES NOW HAS 50,500. SHOULDN'T HAVE ANY TROUBLE AT THIS MILEAGE AT ALL. TAKING TO DEALERSHIP TO SEE WHAT WILL BE DONE. THIS VEHICLE HAS COMMON PROBLEM BUT NO RECALL FOR THIS PARTICULAR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266548October 5, 2019
POWER TRAIN
THE VEHICLE FAILS TO ACCELERATE, STALLS, STUTTERS OR ACCELERATES WITH DELAY WHEN MOVING FROM A STOP OR FROM A SLOW CRAWL. THE VEHICLE IS ADVERTISED AS AN AUTOMATIC TRANSMISSION BUT PERFORMS AS THOUGH IT IS A MANUAL TRANSMISSION. I WAS TOLD BY THE DEALERSHIP THAT THE DUAL-CLUTCH TRANSMISSION SHOULD BE DRIVEN AS A THOUGH IT WERE MANUAL AND THAT I, AS THE DRIVER, SHOULD ADJUST THE PRESSURE ON THE ACCELERATOR. MY VEHICLE HAS COME TO A COMPLETE STOP IN THE MIDDLE OF AN INTERSECTION AND HAVING PURCHASED THIS VEHICLE DUE TO ITS HIGH SAFETY RATINGS I AM INCREDIBLY CONCERNED ABOUT Y SAFETY AS THE DRIVER. NEW MODELS OF THIS VEHICLE HAVE HAD THE TRANSMISSION REPLACED COMPLETELY DUE TO INCREASED CONCERNS ABOUT THE ISSUES MENTIONED PRIOR, BUT THOSE OF US WHO ARE STILL DRIVING THE 2017 MODEL HAVE LIMITED OPTIONS TO IMPROVE OUR SAFETY AND THE FUNCTIONAL OPERATION OF OUR VEHICLES. THIS IS A VERY SERIOUS, SCARY, AND DANGEROUS ISSUE THAT HAS THE POTENTIAL TO RESULT IN GREAT BODILY HARM OR DEATH IF THE ISSUE PRESENTS ITSELF AT THE WRONG TIME. I HAVE BEEN UNABLE TO GET ANY HELP FROM THE DEALERSHIP ASIDE FROM ADVICE ON HOW TO DRIVE AN AUTOMATIC TRANSMISSION AS THOUGH IT WERE A MANUAL, AND I AM UNSURE AS TO WHERE TO TURN NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265890October 3, 2019
ELECTRICAL SYSTEM
REAR PASSENGER DOOR WILL NOT OPEN WHEN UNLOCKED WITH EITHER OUTSIDE HANDLE NOR INSIDE HANDLE WITHOUT JARRING DOOR. SAFETY ISSUE DUE TO NOT BEING ABLE TO GET CHILDREN OUT OF CARSEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265910October 3, 2019
ENGINE
I WAS DRIVING DOWN THE INTERSTATE WHEN I NOTICED THAT WHEN I GOT OVER 3000RPM THERE WAS A KNOCKING SOUND COMING FROM THE CAR... I SLOWED DOWN AND IT STOPPED FOR A SHORT TIME BUT THEN CAME BACK REGARDLESS OF SPEED. THE KNOCKING SOUND QUICKLY GREW LOUDER SO I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. WHEN I TRIED TO RE-START THE CAR THE KNOCKING SOUND WAS PERSISTENT. I HAD IT TOWED TO A MECHANIC WHO SAID THE ENGINE NEEDED TO BE REPLACED THAT IT SEEMS TO HAVE THROWN A ROD. I KEPT UP WITH THE MAINTENANCE AND OIL CHANGES SO THERE WAS NO REASON FOR THIS TO HAPPEN AT ONLY 106K MILES. I HAVE BEEN TOLD FROM OTHER MECHANICS THEY SEE THIS QUITE FREQUENTLY IN THESE MODELS. THANKFULLY I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD BUT I WAS LEFT STRANDED IN THE MIDDLE OF NOWHERE FOR OVER AN HOUR IN THE MIDDLE OF A HEAT WAVE WITH NO AC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265906October 3, 2019
ENGINE, UNKNOWN OR OTHER
MY CAR HAD A RECALL THAT WAS GOING ON FOR ABOUT A YEAR WITH MY CAR STALLING AND SMELLING OF BURNING OIL. EARLY THIS YEAR A LETTER WAS MAILED STATING RECALL IN BEING INVESTIGATED, (CAMPAIGN 181) THE END OF SEPTEMBER I GOT THE OFFICIAL LETTER ABOUT THE RECALL AND WHAT I NEEDED TO DO. IT TOOK A 1 WEEKS TO GET THE CAR IN. MY CAR STALLED TWICE DURING THAT TIME. DAYS BEFORE MY CAR GOT FIXED MY CAR STALLED TWICE, AND I START HEARING A LOUD NOISE IN WHICH I FOUND OUT AFTER THE RECALL WAS FIXED THAT MY VALVE COVERS NEEDED REPLACED. THE TECHNICIAN SAID THAT IT COULD NOT BE FIXED BECAUSE ENGINE WAS BAD. I HAD A CORPORATE REPRESENTATIVE WHO DID NOTHING, AND I HAD TO CALL 500 TIMES TO HAVE IT ESCALATED TO A CORPORATE MANAGER. AFTER I GOT A CORPORATE MANAGER IS WHEN GRAYSON HYNDAUI DECIDED TO GIVE ME AN ESTIMATE. MY CAR HAS BEEN PARKED AT HOME SINCE 9/24/2019 AND I HAVE PAID TO RENT A CAR SINCE THAT DAY AN TILL THIS DAY. I WANT THIS RESOLVED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265952October 3, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE INTERMITTENTLY DOES NOT ACCELERATE FROM A STOP, OFTEN LOOSES POWER. THIS CAN BE DANGEROUS IF PULLING OUT INTO TRAFFIC. TRANSMISSION ISSUES HAVE BEEN ADDRESSED WITH OTHER YEARS, BUT THIS ISSUE HAS NOT BEEN ADDRESSED WITH EARLIER MODEL YEARS. WHILE TURNING INTO TRAFFIC, VEHICLE DID NOT ACCELERATE AS EXPECTED ALMOST CAUSE IT AN ACCIDENT. TOOK VEHICLE TO HYUNDAI FOR SERVICE, AND THE PROBLEM COULD NOT BE DUPLICATED AT THE TIME, INSTEAD WAS TOLD TO 'CHANGE TRANSMISSION FLUID, THAT MAY HELP' THERE HAVE BEEN MULTIPLE OTHER TUCSON'S WITH THE SAME ISSUE. VEHICLE CONTINUES TO HAVE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265995October 3, 2019
ENGINE, UNKNOWN OR OTHER
1.3 MILES AWAY FROM THE DEALERSHIP I PURCHASED THE 2019 HYUNDAI TUCSON IT STARTED TO SMOKE. 5 MINUTES LATER IT WAS ON FIRE!! IT HAD LESS THAN 400 MILES ON IT AND I'VE YET TO FIND OUT WHAT EXACTLY CAUSED THE FIRE. HYUNDAI OR THE DEALERSHIP WON'T TELL ME. THE FIRE CAME FROM THE PASSENGER SIDE UNDER THE HOOD. THE VEHICLE STARTED SMOKING WHEN I ATTEMPTED TO START IT AND CAUGHT ON FIRE WHILE OFF.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11265556October 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. ADDITIONALLY, THE CONTACT NOTICED SPARKS COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS INFORMED BY ANOTHER MOTORIST THAT THE VEHICLE WAS ON FIRE. THE CONTACT ALSO NOTICED BLACK SMOKE COMING FROM THE ENGINE. THE CONTACT AND SEVERAL PASSENGERS IN THE VEHICLE WERE ABLE TO EXIT WITHOUT INJURIES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE TOW TRUCK COMPANY'S LOT AND THEN TOWED BY THE INSURANCE COMPANY TO THEIR FACILITY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT STATED THAT THE INSURANCE COMPANY HAD NOT DECLARED THE VEHICLE A TOTAL LOSS. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11265388October 1, 2019
POWER TRAIN
WHILE DRIVING NORMALLY IN 'D' DRIVE IN MY 2017 HYUNDAI TUCSON, I SIMPLY STEPPED ON THE GAS PEDAL TO ACCELERATE AND MERGE INTO HIGH-SPEED FREEWAY TRAFFIC, AND WITH NO DASHBOARD LIGHT WARNINGS OR ANY SIGN OF DYSFUNCTION OF THE VEHICLE, THE CAR ACCELERATED PERFECTLY IN FIRST GEAR, AND SEEMED TO AUTOMATICALLY GET INTO ANOTHER GEAR AND AS I WAS MERGING WITH TRAFFIC THE CAR SHUDDERED SLIGHTLY SPASMODICALLY ' AND THEN THE TRANSMISSION (CLUTCHES) COMPLETELY DISENGAGED WITH THE ENGINE REVVING TO 8000 RPMS WITH NO GEAR ENGAGEMENT AFTER STEPPING ON THE GAS PEDAL. THE GEAR SHIFT WAS USELESS EVEN WHEN I WENT TO "SHIFTRONIC" MANUAL MODE - I HAD NO MANUAL CONTROL. NO GEAR INDICATOR NUMERAL (LIKE A "1") APPEARED. NOTHING - AND NO INDICATION ON THE DASHBOARD. I FORTUNATELY AVOIDED DEATH BY LUCK OF THE TRUCKER AVOIDING A MAJOR REAR-END COLLISION WITH MY CAR - AS I SUCCESSFULLY MANAGED TO GET ONTO THE SHOULDER IN JUST THE NICK OF TIME. INTERNET RESEARCH SHOWS THIS IS AN INHERENT PROBLEM WITH THIS DCT TRANSMISSION, AND IN WYLIE V.. HYUNDAI AMERICA CLASS ACTION LAWSUIT, ALL OF THE DESCRIPTIONS OF EVENTS THAT HAD OCCURRED TO OTHER CLAIMANTS - ALSO OCCURRED TO ME. CURRENTLY HYUNDAI IS ATTEMPTING TO BAIT ME INTO SIGNING MY RIGHTS AWAY, NOR ARE THEY CONDUCTING THEIR CUSTOMER SERVICE IN A PROPER, ON THE LEVEL MANNER. THIS IS A MAJOR SAFETY HAZARD, AND I WAS ALMOST KILLED OR INVOLVED IN A MAJOR CATASTROPHIC ACCIDENT THAT CERTAINLY WOULD HAVE CAUSED MAJOR INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259109September 30, 2019
POWER TRAIN, SUSPENSION
I HEARD A CLUNK UPON TURNING RIGHT, EXITING A PARKING LOT. THE REAR END OF THE CAR STARTED TO SWAY. FEARING A BLOWN TIRE, I PULLED OFF THE ROAD, ONLY TO FIND THE LEFT REAR WHEEL PITCHED AT A RATHER UNHEALTHY ANGLE. AFTER TOWING THE CAR TO MY LOCAL REPAIR SHOP IT WAS DISCOVERED THAT THE REAR CROSS MEMBER WAS RUSTED OUT. APPARENTLY THIS IS A FAIRLY COMMON OCCURRENCE IN CERTAIN HYUNDAI MODELS. ALTHOUGH OUT OF WARRANTY, IT SEEMS LIKE HYUNDAI SHOULD BE WILLING TO ADDRESS THIS ISSUE OF RUST AND STAND BY THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258935September 30, 2019
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. THE CONTACT STATED THAT THE LOCKING SYSTEM STARTED TO MALFUNCTION WITH THE REAR HATCH AND FRONT PASSENGER DOOR NOT OPENING WITH THE REMOTE. THE CONTACT STATED THAT THE CAUSE OF THE FAILURE COULD BE THE ACTUATOR. THE CONTACT STATED THAT THE MALFUNCTION OCCURRED THREE TIMES ON SEPTEMBER 29, 2019 AND THE FRONT PASSENGER DOOR OPENED WHILE THE VEHICLE WAS TRAVELING 70 MPH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 213,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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