Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11259010September 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED JIM BURKE AUTOMOTIVE SERVICE CENTER AT 205-291-1119 (LOCATED AT 445 13TH ST N, BIRMINGHAM, AL 35203) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258475September 27, 2019
POWER TRAIN
WELL TRANMISSION ITS SHAKING WHEN I GO OVER 65MPH AND THIS IS NOT NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258609September 27, 2019
POWER TRAIN
BOUGHT NEW. VEHICLE HAS ACCELERATION ISSUES. RPMS SKYROCKET. IF ON DOWNWARD SLOPE, CAR WILL ROLL INTO INTERSECTION UPON DEPRESSING PEDAL. ON UPWARD HILL, CAR WILL HESITATE, THEN SUDDENLY JERK AND TAKE OFF. I HAVE A ROLLED INTO AN INTERSECTION TRYING TO CROSS A 2-LANE ROADWAY AND THE CAR STOPPED. I HAVE MENTIONED TO DEALERSHIP AND THEY JUST SAY IT'S THE WAY THE DUAL CLUTCH WORKS. THE DEALERSHIP HAS DONE A FACTORY RESET. I WILL BE GOOD FOR ABOUT A DAY. STILL NO ACCELERATION WHEN NEEDING TO MERGE WITH TRAFFIC. THIS IS A DANGEROUS SITUATION AND FEEL HYUNDAI NEEDS TO COME UP WITH A SOLUTION TO FIX THESE VEHICLES BEFORE SOMEONE LOSES A FAMILY MEMBER. I DON'T WANT IT TO BE ONE OF MINE! OR DO A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258651September 27, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN ACCELERATING FROM AN IDLE POSITION, CAR STRUGGLES TO SHIFT GEARS AUTOMATICALLY. WHEN MAKING A TURN, USUALLY LEFT TURN, VEHICLE STALLS AND STRUGGLES TO ACCELERATE MAKING IT VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258363September 26, 2019
ENGINE
MY CAR (2012 HYUNDAI TUCSON) WAS EFFECTED BY RECALL 181, ANNOUNCED IN APRIL OF 2019. MY ENGINE SEIZED WHILE DRIVING DOWN THE HIGHWAY AT 80 MPH, LUCKILY WE WERE ABLE TO PULL ON TO THE SHOULDER SAFELY. HAD IT BEEN A MILE OR TWO DOWN THE ROAD THIS WOULD HAVE HAPPENED IN A TUNNEL AND THE OUTCOME COULD HAVE BEEN DRAMATICALLY DIFFERENT AS THERE IS NO SHOULDER. I HAD THE CAR TOWED TO MY LOCAL GARAGE WHERE THEY TESTED VARIOUS THINGS INCLUDING STARTER, ALTERNATOR, BATTERY ETC AND DETERMINED THE ENGINE HAD SEIZED. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND AGAIN AFTER RUNNING DIAGNOSTIC IT WAS DETERMINED THAT THE ENGINE IS SEIZED. NOW I AM IN A WAITING GAME TO SEE IF HYUNDAI WILL DO THE RIGHT THING AND REPLACE THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258231September 25, 2019
EXTERIOR LIGHTING
THE RIGHT PASSENGER BRAKE LIGHT SAYS IT IS OUT. WITHIN SAME DAY OR SOON AFTER WILL BE WORKING AGAIN. I REPLACE THE LIGHT BULB IT STOPS WORKING THE SAME DAY OR SHORTLY THEREAFTER. SOUNDS LIKE A WIRE ISN'T WORKING PROPERLY. IT WILL BE WORKING THE WHOLE DAY AND SUDDENLY WHEN I PUSH THE BRAKE IT GOES OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257914September 25, 2019
VEHICLE SPEED CONTROL
2019 HYUNDAI A TUCSON WAS STOPPED IN DRIVEWAY WITH AUTO HOLD ON WHILE SPEAKING WITH AN INDEPENDENT WITNESS. FEET WERE NOT TOUCHING ANY PEDALS AND AUTO HOLD WAS ENGAGED WITH VERIFICATION ON DASH. VEHICLE SUDDENLY ACCELERATED DOWN DRIVEWAY AND INTO STREET TRAVELING TOWARDS MAILBOX ACROSS STREET. WAS ABLE TO APPLY BRAKES WITH A LOT OF PRESSURE AND STOPPED VEHICLE. VEHICLES RPM'S AND SPEED WENT UP LIKE PRESSING HARD ON GAS PEDAL. VEHICLE HAS 1800 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257734September 24, 2019
ENGINE
I WAS DRIVING IN ON A STREET IN A RESIDENTIAL AREA AT ABOUT 30 MPH, WHEN THE VEHICLE TURNED COMPLETELY OFF. I RESTARTED THE CAR WITH NO PROBLEM.ON 9/10/19 I WAS DRIVING ON A STREET IN A RESIDENTIAL AREA AND MADE LEFT TURN AND CAR COMPLETELY STOPPED AFTER COMPLETING THE TURN.I WAS ABLE TO RESTART CAR WITH NO PROBLEM.THERE WERE NO TURNS INVOLVED IN THE FIRST INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257778September 24, 2019
POWER TRAIN
2019 HYUNDAI TUCSON LIMITED. SPORADIC HESITATION ACCELERATION FROM STARTING FROM A COMPLETE STOP. I'VE HAD THE CAR SINCE JUNE AND HAVE LESS THAN 3500 MILES ON IT. WHEN YOU START FROM A RED LIGHT THE CAR WILL JERK AND HESITATE, ALMOST LIKE IT'S OUT OF GAS BUT THEN IN THE MIDDLE OF THE INTERSECTION IT WILL ACCELERATE LIKE NORMAL. THIS HAS ONLY HAPPENED TO ME WHILE IN NORMAL DRIVING MODE. IT HASN'T DONE THIS WHILE IN SPORT OR MANUAL SHIFTING MODE. I HAD TO SELECT A DATE OF WHEN THIS HAPPENED BUT IT ORIGINALLY STARTED AROUND MID JULY AND SPORADICALLY TO THIS DAY. IT HAPPENS RANDOMLY BUT WHEN IT DOES IT HAPPENS AT CONSECUTIVE STOP LIGHTS AND MULTIPLE TIMES ON THE SAME DAY. THIS ISN'T A DCT, SO HYUNDAI, NOR THE DEALER CAN SAY I'M DRIVING THE CAR INCORRECTLY. PRETTY DISAPPOINTING TO HAVE MY FIRST EVER BRAND NEW CAR HAVE A SERIOUS ISSUE LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257302September 23, 2019
ENGINE
I HAD TO REPLACE THE ENTIRE ENGINE IN MY VEHICLE, NOW HYUNDAI IS PLACING A RECALL ON MY VEHICLE FOR ENGINE OIL LEAK! MY VEHICLE STALLED AND ENGINE DIED WHEN MY ENGINE WENT SO I BELIEVE THIS RECALL HAD A FACTOR ON MY ENGINE DYING. I WAS ON A HIGHWAY, HEAVY TRAFFIC WHEN THE ENGINE STALL, THEN PUTTERED TO THE SIDE OF THE ROAD & QUIT. AFTERWARDS THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC THAT DIAGNOSED VEHICLE AS ENGINE FAILURE - WHICH RESULTED IN FULL ENGINE REPLACEMENT. I FEEL THAT MY ENGINE SHOULD BE FULLY COVERED AND AM REQUESTING A REFUND FOR REPLACEMENT OF MY ENGINE. I NOTIFIED HYUNDAI AT THE TIME OF THIS INCIDENT BUT THEY REPORTED THAT "THERE IS NO RECALLS" FOR ENGINE OR ANY RELATED "RECALLS" SIMILAR TO THE MALFUNCTION OF MY ENGINE.........REALLY? THE HYUNDAI SONATA HAS THE SAME ENGINE IN IT 2011 AND IT HAS A FULL RECALL ON THAT ENGINE. I NEED A CLEAR EXPLANATION PLEASE. I WILL REVIEW MY SUPPORTING DOCUMENTS AND CAN PROVIDE A CLEAR & PRECISE DATE OF INCIDENT. DATE BELOW IS ONLY A GUESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257388September 23, 2019
POWER TRAIN
MY 2017 HYUNDAI TUCSON ECO IS EQUIPPED WITH THE 7 SPEED DUAL-CLUTCH TRANSMISSION AND FROM THE DAY WE PURCHASED IT UNTIL NOW THE CAR HAS A BAD HESITATION WHEN TURNING, ACCELERATING, FROM A STOP. THIS CAN CAUSE AN ACCIDENT BECAUSE THE CAR WILL NOT ACCELERATE IN TIME AND WHEN IT DOES IT JOLTS. EVERY TIME THE THIS CAR GOES INTO THE DEALERSHIP ITS TRANSMISSION GETS REFLASHED AND THIS DOES NOT HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257403September 23, 2019
EXTERIOR LIGHTING
MY 2019 HYUNDAI TUCSON LIMITED MODEL HAS OBSTRUCTED ILLUMINATION FROM THE HEADLIGHTS. IF I SHINE MY HEADLIGHTS ON THE GARAGE WALL IN FRONT OF ME I WILL SEE A HALF MOON SHADOW OVER EACH HEADLIGHT. WHILE DRIVING ON DARK COUNTRY ROADS AT NIGHT AROUND A CURVE YOU WILL SEE TWO SHADOWS OUT IN FRONT OF YOU. AS YOU COME OUT OF THE CURVE THOSE SHADOWS BECOME ONE TRIANGULAR SHADOW OUT IN FRONT OF YOU. IT IS HARD TO DETERMINE IF THIS IS A PERSON, ANIMAL OR THE HEADLIGHT SHADOW. ALSO, WHEN THERE IS A DIP IN THE ROAD THE ILLUMINATION IS DECREASED TO MAYBE 40 FEET IN FRONT OF YOU. SOMETIMES IT JUST LOOKS LIKE A DARK BAND IN FRONT OF YOU. YOU NEVER HAVE A CLEAR VIEW, ALWAYS A SHADOW. IN TOWN AT NIGHT WITH LIGHT AROUND YOU DON'T NOTICE THE SHADOWS AS MUCH. THIS IS DANGEROUS TO HAVE SUCH AN OBSTRUCTED VIEW AND TO SOMETIMES ALMOST WANT TO FOLLOW THE MOVEMENT OF THE SHADOWS INSTEAD OF THE ROAD. I DRIVE A LOT AT NIGHT ON DARK COUNTRY ROADS AND ALWAYS ON THE LOOK OUT FOR AN ANIMAL. IF YOU SHINE YOUR LIGHTS ON BRIGHT IT IS NOT AS BAD, BUT YOU CAN'T KEEP YOUR BRIGHTS ON ALL THE TIME. I HAVE SPOKEN WITH HYUNDAI CONSUMER AFFAIRS AND THEY JUST SAY IT'S IN THE DESIGN. IT MAY BE IN THE DESIGN, BUT THE DESIGN IS DANGEROUS. WHO IS GOING TO STEP UP TO PROTECT THE CONSUMER. I HAVE NEVER BEEN IN A CAR WITH SUCH POOR ILLUMINATION. I FEEL VERY NERVOUS AND UNSAFE DRIVING THIS VEHICLE AT NIGHT. LOVE THE CAR IN THE DAY. THANKFULLY, I HAVE NOT HAD AN ACCIDENT, BUT FEEL THAT SOMETHING SHOULD BE DONE TO CORRECT THIS PROBLEM. I HAD TO SELECT A DATE THIS HAPPENED BUT IT IS CONTINUOUS. I BOUGHT THE CAR 8/30/19, BUT DIDN'T DRIVE AT NIGHT UNTIL 9/5/19,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257450September 23, 2019
ENGINE
DRIVING ON THE HIGHWAY AT ABOUT 75 MPH THE CAR SPONTANEOUSLY TURNED-OFF, FORTUNATELY, WE WERE ABLE TO GET OFF THE ROAD IN TIME. WE WERE ABLE TO RESTART THE ENGINE BUT THEN ABOUT 20 MINUTES LATER IT STARTED MAKING A HORRIBLE GRINDING NOISE. WE HAD TOWED TO A MECHANIC WHO TOLD US THE ENGINE HAD SEIZED-UP AND NEEDED REPLACEMENT. IN THE MEANTIME, WE RECEIVED THE RECALL NOTICE FROM HYUNDAI ABOUT THE OIL PAN LEAK. WE CONTACTED HYUNDAI AND THEY ARE CLAIMING THE ENGINE FAILURE IS UNRELATED TO THE RECALL AND WILL NOT COVER THE COST TO REPLACE THE ENGINE. THERE WAS 103,000 MILES ON THE ENGINE AND WE FEEL THIS WAS PREMATURE ENGINE FAILURE CAUSED BY THE OIL PAN/SWITCH DEFECT. THIS WAS NOT DISCLOSED TO US UNTIL EARLY SEPTEMBER. IN ADDITION, THE CHECK ENGINE NEVER CAME ON PRIOR TO THIS POINT TO LET US KNOW THERE WAS AN ISSUE WITH THE ENGINE. WITH THIS TYPE OF ISSUE, I WOULD THINK THE CHECK ENGINE LIGHT SHOULD HAVE ALERTED OF US OF AN ISSUE WAY BEFORE THIS TYPE OF DAMAGE TO THE ENGINE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257095September 21, 2019
ELECTRICAL SYSTEM
POWER DOOR LOCKS/DOOR ACTUATORS STOP WORKING WHICH PREVENTS DOOR FROM OPENING FROM THE INSIDE OR OUTSIDE ON BOTH REAR DOORS AND FRONT PASSENGER DOOR. DOORS WOULD REMAIN LOCKED AFTER DRIVING MAKING IT IMPOSSIBLE TO GET OUT OF VEHICLE FOR ANY PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256919September 20, 2019
ENGINE
I WAS DRIVING ON THE HWY ( APPROX 50 MPH ) WHEN THE CAR COMPLETELY SHUT DOWN. CAR WOULD NOT TURN OVER ON THE SIDE OF THE ROAD. GOT TOWED HOME AND TRIED TO START THE CAR AGAIN. ENGINE TURNED OVER BUT IMMEDIATELY STARTED KNOCKING VERY LOUD. TURNED THE ENGINE OFF IMMEDIATELY. TOWED THE CAR TO THE LOCAL MECHANIC TO VERIFY MY INITIAL DIAGNOSIS. COMPLETE ENGINE FAILURE AT 50K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256922September 20, 2019
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE THE CONTACT'S HUSBAND WAS DRIVING 20-25 MPH AND MAKING A TURN, THE VEHICLE ACCELERATED AND CRASHED INTO AN UNDERPASS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO HIS ARM AND WRIST, AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE FAILURE MILEAGE WAS 167,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11256961September 20, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
SOMETHING IS WRONG WITH BREAKS. IT DOESN'T FULLY STOPPED THE CAR WHEN I PRESS DOWN ON THE PADS. I HAVE TO PRESS TWICE DOWN FOR THE CAR TO STOP. DRIVER WINDOWS POWER WINDOWS SOMETIMES WHEN I AM TRYING TO CLOSE THE WINDOWS IT ACTUALLY GOES DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256797September 20, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 30 MPH, A LOUD ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE OIL LEAKED OUT THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OIL PAN WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256827September 20, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT TOOK THE VEHICLE TO PHIL LONG HYUNDAI OF MOTOR CITY (170 W MOTOR WAY, COLORADO SPRINGS, CO 80905, (719) 453-0549) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT NOTICED AN OIL LEAK IN HIS GARAGE WITH PLASTIC RINGS COVERED IN OIL. THE CONTACT HAD TO TAKE THE PLASTIC RINGS OUT OF THE OIL BAG TO SHOW TO THE DEALER WHO THOUGHT THE PARTS WERE INSECTS. THE CONTACT WAS NOT SATISFIED WITH THE REPAIR. THE DEALER ONLY REPLACED THE OIL PRESSURE SWITCH, BUT NOT THE FULL OIL PAN. THE MANUFACTURER INFORMED THE CONTACT TO MONITOR THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256316September 18, 2019
POWER TRAIN
HORRIBLE HESITATION UPON ACCELERATION!!! AFRAID OF HAVING AN ACCIDENT. ALSO, LAST EVENING I WAS STUCK IN CONSTRUCTION TRAFFIC AND MY TRANSMISSION STARTED OVERHEATING!!! A FEW MINUTES LATER THE CAR STOPPED!! I WAS ON A MAJOR ROAD AND NOW CAUSED MORE OF A TRAFFIC JAM. HAD TO SIT THERE FOR 10MINUTES TILL IT COOLED ENOUGH AND THE LIGHT WENT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson