Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11252945September 3, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
I MADE A COMPLAINT AGAINST THIS SAME PROBLEM BUT NOW IT IS ON THE OPPOSITE SIDE. THE BRAKE REAR PASSENGER SIDE HAS BURNED. THE DEALERSHIP BLOCKED EM FROM MAKING AN APPOINTMENT TO REPAIR THE DEFECT. I WILL TRY AGAIN. THIS IS THE SECOND BURNING OF THE BRAKE LIGHT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252962September 3, 2019
ENGINE
I WAS DRIVING DOWN THE HIGHWAY AND IT STOPPED CHANGING GEARS AND WOULDN'T PICK UP SPEED. THE MECHANIC LOOKED AT IT AND TOLD ME THE ENGINE WAS BLOWN BECAUSE THERE WAS METAL SHAVINGS IN THE OIL PAN. I ONLY HAD 67K MILES ON THIS VEHICLE SO THIS SHOULD NOT HAVE HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252990September 3, 2019
ENGINE
TRAVELING NORTH ON INTERSTATE 15 NEAR BEAVER UTAH AND EXITED BEAVER UTAH EXIT, AS I EXITED THE CAR JUST STOPPED, CAME TO AN ABRUPT STOP, RESTARTED CAR AND GOT OFF EXIT, CAR ENGINE BANGING AND STALLING, TOWED TO HYUNDAI DEALER IN ST GEORGE UTAH, SAID KNOW ENGINE PROBLEM, ENGINE NEEDED REPLACE, UP TO 3 MONTH REPAIR OR LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252739September 2, 2019
UNKNOWN OR OTHER
WHEN IN DRIVING MODE CAR IS SHAKING, VERY OFTEN CAR WOULD STOPPED WHILE DRIVING. WHEN I AM DRIVING 15 MPH AND WANT TO ACCELERATE OR WHEN I PRESS ACCELERATE PEDAL CAR WOULDN'T REACT. REACTION IS LATE 3,4 SECONDS UNTIL CAR STARTS MOVING.I HAVE HAD THIS PROBLEM SINCE THE FIRST DAY WE BOUGHT THE CAR..OUR DEALER HYUNDAI GROSINGER DIDN'T WANT TO CHECK IF EVERYTHING WAS OK WITH THE TRANSMISSION OR ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251902August 28, 2019
UNKNOWN OR OTHER
ON OR ABOUT 8/17/2019, THE DATE AND TIME DISAPPEARED FROM THE DISPLAY. DEALERSHIP STATES THAT IT IS A HYUNDAI SATELLITE COMMUNICATION ERROR AFFECTING 100 OF THOUSANDS VEHICLES. NUMEROUS CONTACTS VIA TWITTER, FACEBOOK AND MYHYUNDAI WEBSITE HAVE NOT BEEN RESPONDED TOO. TELEPHONE CALLS TO HYUNDAI CUSTOMER AWARENESS JUST REPEAT THAT HYUNDAI IS AWARE OF THE SITUATION BUT NO FIX OR SOLUTION IS AVAILABLE. THIS IS A SAFETY ISSUE SINCE NOT HAVING ACCESS TO THE TIME REQUIRES CHECKING CELL PHONE WHICH IN WASHINGTON STATE IS CONSIDERED DISTRACTED DRIVING AND IS ILLEGAL. SINCE USING VEHICLE FOR WORK, KNOWING THE TIME NUMEROUS TIMES DURING VARIOUS TRIPS AS WELL KIDS CONTINUALLY CHECKING THE TIME ON CELL PHONES A SAFETY ISSUE HAS DEVELOPED AND HYUNDAI IS IGNORING NOT ONLY THE PROBLEM BUT THE CAR OWNERS. NOT HAVING A WORKING CLOCK MAY SEEM TRIVIAL, BUT HAVING TO PICK UP A CELL PHONE TO CHECK THE CURRENT TIME IS DANGEROUS AND WOULD BE UNNECESSARY IF HYUNDAI FIXED A FEATURE THAT CAME WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251958August 28, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE MADE A STRANGE SOUND AS THOUGH THE SHIFTER WERE IN THE WRONG GEAR. THE VEHICLE PERFORMED AS IF IT WOULD STALL, BUT NEVER DID. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER IN SOUTH CAROLINA TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245716August 27, 2019
ENGINE
2013 HYUDAI TUCSON. CONSUMER WRITES IN REGARDS TO SUDDEN LOSS OF POWER WHILE DRIVING ON THE HIGHWAY. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED PREMATURE ENGINE FAILURE. THE DEALER AND MANUFACTURER WERE NOTIFIED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246332August 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) THREE MONTHS AGO. PARKWAY HYUNDAI (24050 CREEKSIDE RD, SANTA CLARITA, CA 91355) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE AND THAT THE CONTACT WOULD RECEIVE A SECOND NOTICE WHEN IT BECAME AVAILABLE. WHILE DRIVING 65 MPH, ALL THE WARNING INDICATORS ILLUMINATED, THE VEHICLE STALLED, AND A CLICKING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND CALLED AAA FOR A TOW. HOWEVER, AFTER WAITING FOR FIFTEEN MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE SLOWLY TO AN INDEPENDENT MECHANIC. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE ENGINE WAS BLOWN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246455August 26, 2019
POWER TRAIN
DUAL CLUTCH AUTOMATIC TRANSMISSION STARTED HAVING PROBLEMS AROUND 5K MILES. THE CAR HAS 15K CURRENTLY. THE FOLLOWING PROBLEM OCCURS ABOUT 2-3 TIME DAILY UNDER NORMAL DRIVING 10-20 MILES PER DAY ON SURFACE ROUTS. FROM STOP TO ACCELERATING IN 1ST GEAR THERE IS A MUCH LONGER THAN SAFE LAG TIME BETWEEN THE GAS PEDAL BEING DEPRESSED TO THE CAR ACTUALLY GAINING IN SPEED. IT SEEMS LIKE THE TRANSMISSION IS IN NEUTRAL AND THEN SHIFTS HARD INTO FIRST GEAR. IT DOES NOT MATTER HOW LIGHTLY OR FIRMLY THE PEDAL IS DEPRESSED. IT IS A LARGE CONCERN FOR ME AND MY FAMILY THAT THE CAR WILL NOT ACCELERATE OR PERFORM AS EXPECTED WHEN THE GAS PEDAL IS DEPRESSED. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP WITH NO RESULTS OR IMPROVEMENTS. THEY STATED THAT ALL HYUNDAI/ KIA DUAL CLUTCH AUTOMATIC TRANSMISSIONS HAVE THAT PROBLEM- STATING THAT WE SHOULD DEAL WITH IT OR TRADE TO ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246514August 26, 2019
POWER TRAIN
18,000 MILES ON CAR. COMING FROM A COMPLETE STOP CAR FAILS TO ACCELERATE UNTIL PRESSING THE PEDAL TO THE FLOOR FOR 5 SECONDS AND CAUSES SEVERE SAFETY CONCERNS WHEN MERGING INTO TRAFFIC. IT IS AS IF CAR IS STALLING OR SOMETHING IS SLIPPING. ALSO SOMETIMES WHEN SHIFTING CAR WILL STAY IN HIGH RPMS AND STICK THERE EVEN WHEN NOT ACCELERATING. NOTICEABLY MORE FOR BOTH ISSUES DURING HOTTER MONTHS. THIS HAS ALMOST CAUSED NUMEROUS WRECKS AND SEVERE SAFETY CONCERNS AS I DRIVE WITH AN INFANT IN MY CAR. THERE ARE 1,000S OF COMPLAINTS ONLINE WITH THIS SAME ISSUE AND VEHICLE. SOMETHING NEEDS TO BE DONE BEFORE ONE OF US IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246219August 24, 2019
POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING AT HIGH SPEEDS CAR JERKS AND REMOVES ITSELF FROM CRUISE CONTROL AND RPM GAUGE DROPS TO ZERO AND STAYS THERE (HAS OCCURRED WITHOUT CRUISE CONTROL BEING ON AS WELL). WHEN THE CAR SLOWS DOWN TO 30 MPH OR LESS, OR WHILE SITTING AT A RED LIGHT, IT SHAKES VIOLENTLY. HAS OCCURRED MULTIPLE TIMES W/O PERSONAL MECHANIC BEING ABLE TO DIAGNOSE PROBLEM. ONE TIME, THE CHECK ENGINE LIGHT CAME ON AND ERROR CODE P0605 WAS IDENTIFIED. BATTERY WAS CHANGED AND CHECK ENGINE LIGHT WENT AWAY, HOWEVER, THE VIOLENT JERKING OCCURRED LATER THAT SAME DAY EXHIBITING ALL THE SAME ISSUES AS PREVIOUS OCCURRENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245522August 21, 2019
ENGINE
EARLIER THIS YEAR (2019) I RECEIVED AN IMPORTANT SAFETY RECALL (INTERIM NOTICE) FOR MY 2013 HYUNDAI TUCSON. THIS IS FOR CAMPAIGN 181, WHICH IS AN OIL PRESSURE SWITCH REPLACEMENT. AS OF TODAY THIS RECALL IS STILL NOT AVAILABLE. IT SEEMS TO ME THAT A FIX SUCH AS THIS, FOR A FAULTY PRESSURE SENSOR SHOULD NOT TAKE MORE THAN 6 MONTHS, YET IT HAS, AND THERE HAVE BEEN NO UPDATES TO THE STATUS. CAN YOU PLEASE ASSIST BY RESPONDING WITH ANY ADDITIONAL DETAILS YOU MAY HAVE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245559August 21, 2019
ENGINE, POWER TRAIN
THE VEHICLE STALLS WHILE, FROM A STOP, TRYING TO MERGE INTO TRAFFIC. IT SEEMS TO BE A WELL KNOWN ISSUE WITH THIS VEHICLE AND THE DEALER TOLD ME JUST LEARN HOW TO DRIVE IT. WE HAVE ALMOST BEEN HIT SEVERAL TIMES DUE TO THIS DEFECT AND MY WIFE REFUSES TO DRIVE THE TUCSON. HYUNDAI TOO KNOWS OF THIS ISSUE AND HAS HAD NO RECALL FOR THIS ISSUE. I UNDERSTAND THERE HAS ALSO BEEN LAW SUITS FOR THE LEMON LAW AGAINST THIS VEHICLE BUT, THE DEEP POCKETS OF HYUNDAI'S CORPORATE LAWYERS ALWAYS WINS OUT. DO PEOPLE HAVE TO BECOME SERIOUSLY INJURED OR PERHAPS DEAD BEFORE A RECALL HAPPENS? THE DATE BELOW REFLECTS THE LAST TIME I WAS ALMOST HIT BECAUSE THE CAR STARTED TO MOVE AND THEN STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245335August 20, 2019
POWER TRAIN
CAR OFTEN (BUT NOT ALWAYS) HESITATES UP TO 3 OR MORE SECONDS WHEN PRESSING THE GAS FROM STANDING STOP. STILL LESS THAN 15,000 MILES AND HAS BEEN DOING THIS OVER THE LAST 1,000 MILES OR SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244861August 19, 2019
STRUCTURE:BODY
I PURCHASED MY CAR BRAND NEW. I'VE HAD IT FOR 3 YEARS. I'M THE ONLY ONE THAT DRIVES IT. I NOTICED THE DRIVER AND FRONT PASSENGER DOOR HANDLES REQUIRES NUMEROUS PULLS, BEFORE THE DOOR WILL OPEN. DEALER SAID ACTUATOR HAS TO BE REPLACED. HOW DOES A BRAND NEW CAR WITH ONE DRIVER AND HARDLY ANY PASSENGERS DOOR ACTUATOR JUST BREAK? THIS HAS TO BE A MANUFACTURE ISSUE. WHY SHOULD ANYONE HAVE TO PAY TO HAVE THIS FIXED ON A 3 YEAR OLD VEHICLE? THERE SHOULD BE A RECALL FOR THIS ISSUE ON 2016 HYUNDAI TUCSON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244862August 19, 2019
ENGINE, SUSPENSION
CAR CONSISTENTLY HAS TROUBLE ACCELERATING FROM A FULL STOP; LURCHES FORWARD AND SPUTTERS. WHEN IN REVERSE, CANNOT ACCELERATE TO MOVE VEHICLE. WHEN TEMPERATURE IS ABOVE 85 DEGREES OUTSIDE, CAR WILL NOT TURN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244942August 19, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THIS HAS HAPPENED ON THREE OCCASIONS, WHEN SITTING IDLE AND ABOUT TO ACCELERATE TO TURN INTO TRAFFIC, MY CAR HAS STALLED, SHOOK AND ALMOST STOPPED. IN ONE INSTANCE MY CAR WAS IN PARK WHEN I STOPPED TO TAKE SOMETHING OUT OF MY VEHICLE. UPON PUTTING IN DRIVE, THE ENGINE REVVED AND BUT DID NOT MOVE THE VEHICLE. TWO TIMES ALMOST RESULTED IN AN ACCIDENT WITH MY CHILDREN IN THE VEHICLE!! THESE INSTANCES HAPPENED THIS WEEK, DATING 8/17/12019 - 8/19/2019 AT APPROX 23,000 MILES ON THE ODOMETER. ONCE IN OUR RESIDENTIAL NEIGHBORHOOD, ONCE ON A VERY BUSY 4 LANE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245089August 19, 2019
ENGINE
AUG 11TH MY CAR STARTED MAKING A SLIGHT TICKING NOISE, I MADE AN APPOINTMENT WITH HYUNDAI FOR SERVICE TO FIND OUT ABOUT THE NOISE. AS I LEFT THE SERVICE DEPARTMENT OF WILLIAMSBURG HYUNDAI THE DAY I MADE THE APPOINTMENT, I ASKED THE SERVICE ATTENDANT IF HE WAS SURE THE CAR WAS OK TO DRIVE, HE ASSURED ME IT WOULD BE OKAY. APPROXIMATELY FIVE MILES DOWN THE ROAD THE ENGINE STARTED TO VIBRATE AMD SHAKE SO BAD I HAD TO PULL OVER AND THE ENGINE LIGHT CAME IN FOR THE FIRST TIME SINCE I HAVE OWNED THE 2012 HYUNDAI TUSCON. I WAS ABLE TO TURN AROUND AND DRIVE THE VEHICLE @25MPH WITH HAZARD LIGHTS ON, BACK TO THE DEALERSHIP THAT WAS NOW CLOSED. I FILLED OUT THE INFORMATION FOR THE AFTER HOURS DROP OFF AND LEFT THE CAR AT THE SERVICE GARAGE. I RECEIVED A CALL TODAY THAT I NEEDED A NEW MOTOR!!!!!! THERE WAS NO WARNING!! I MAINTENANCES MY VEHICLE REGULARLY, THIS SHOULD NOT HAVE HAPPENED AND IT UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244737August 18, 2019
ENGINE, POWER TRAIN
I LEASED A 2017 TUCSON INTENDING TO BUY AT THE END. OVER THE PAST YEAR AND A HALF, WITH ABOUT 29,000 MILES ON IT, I HAVE HAD SIX DIFFERENT OCCASIONS WHERE I PULL OUT ONTO MY BUSY 50 MPH ROAD AND THE VEHICLE WILL NOT MOVE. IT'S ALMOST AS IF IT HAD STALLED OR SLIPPED INTO NEUTRAL, NO MATTER HOW SOFT OR HARD YOU STEP ON THE GAS. EACH OCCASION MY SON AND I HAVE COME WITHIN SECONDS OF BEING HIT BY DUMP TRUCKS, TRACTOR TRAILERS, OR OTHER ROADWAY VEHICLES. THE DEALERSHIP SERVICE SAYS IT'S THE DUAL CLUTCH SYSTEM, BUT CANNOT FIND ANYTHING WRONG, THEY'VE RESET THE PARAMETERS TO FACTORY SETTINGS, BUT IT DOES NOT FIX THE PROBLEM. NOT TO MENTION THE AC JUST WENT ON IT OUT OF NOWHERE. I AM 16 MONTHS OUT FROM THE LEASE TERMINATION, AND FEEL SO UNSAFE DRIVING THIS VEHICLE DUE TO THE FACT I HAVE COME WITHIN SECONDS OF GETTING REAR ENDED BY DUMP TRUCKS, THEN HAVING THE CAR BUCK FORWARD AND RED LINE. HANDFULS OF CUSTOMERS HAVE COMPLAINED ABOUT THIS VEHICLE, BUT NOTHING WILL BE DONE TO ADDRESS THIS UNTIL A FAMILY OR PERSON WINDS UP SERIOUSLY INJURED OR DEAD. UNFORTUNATELY, MY HUSBAND AND I ARE AT A CROSSROADS DECIDING IF BREAKING THE LEASE WOULD BE BETTER THAN WINDING UP IN A COFFIN, EITHER WAY IT'LL COST A SIGNIFICANT AMOUNT OF MONEY ON OUR END.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244827August 18, 2019
POWER TRAIN
EVER SINCE PURCHASE OF THE VEHICLE WE HAVE EXPERIENCED HESITATION WHEN ACCELERATING FROM A STOP ON A CITY STREET. THIS IS VERY DANGEROUS WHEN MAKING AN UNPTOTECTED LEFT TURN AND THE CAR WON'T PICK UP AND GO. I TOOK IT TO THE DEALER AND THEY MADE SOME ADJUSTMENT BUT I AM STILL HAVING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson