Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11244698August 17, 2019
ELECTRICAL SYSTEM
A MONTH AGO MY ENGINE LIGHT STAYED ON AND DEALER SAID RODENTS HAD EATEN ELECTRICAL WIRES AND INSULATION UNDER THE HOOD COST OVER $600. TO FIX. TODAY SAME THING AND I OPENED THE HOOD TO FIND THE ENTIRE ENGINE AREA LITTERED WITH CHEWED WIRES AND INSULATION . THE SOY BASED WIRING COATING NEEDS A SAFETY RECALL,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244498August 16, 2019
SEATS
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEATS WERE SLED WHICH DID NOT PROVIDE A SAFE SUPPORT. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH IT COULD RESULT IN SEVERE INJURIES. THE DEALER TAMIAMI HYUNDAI (6780 AIRPORT-PULLING RD, NAPLES, FL 34109 (239) 417-1222) WAS NOTIFIED BUT NOT RESOLUTION WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THERE WAS NO FAILURE MILEAGE. INCORRECT NOT MAIN REASON. I REPORTED THAT THE FRONT SEAT HEADRESTS WERE POSITIONED AT THE BACK OF THE SEATS, WERE FIXED (NOT ADJUSTABLE) AND SO LEFT A LARGE SPACE BETWEEN THE HEADREST AND ANYBODIES HEAD. THUS, IN A SUDDEN STOP OR ACCIDENT, WOULD NOT PREVENT SEVERE WHIPLASH SINCE THERE WAS NO CONTACT WITH THE PASSENGERS HEADS. SPACE WOULD BE APPROXIMATELY 2" DEPENDING ON HEAD SHAPE. THIS IS REALLY DANGEROUS! THE ANGLING IS SECONDARY TO THE HEAD SPACING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244151August 15, 2019
POWER TRAIN
THE CAR HESITATES UNDER ACCELERATION . IT WILL SOMETIMES SITS JUST INCHING ALONG FOR 2 OR 3 SECONDS THEN START ACCELERATING. YOU DON'T KNOW WHEN ITS GOING TO HAPPEN. I HAVE TAKEN IT TO THE DEALER AND THEY SAID NOTHING IS WRONG WITH THE VEHICLE. IT CAN GO A WEEK WITH NOTHING THAN WHEN YOU LAST EXPECT IT HAPPENS AGAIN. VERY DANGEROUS I WONT LET MY WIFE DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244299August 15, 2019
POWER TRAIN
ON SEVERAL OCCASIONS WHEN DEPRESSING THE GAS PEDAL, THE RPMS GO UP BUT THE VEHICLE DOESN'T MOVE. IT HAS HAPPENED FROM A DEAD STOP, AND ALSO WHEN ACCELERATING WHEN ALREADY MOVING, BOTH AT LOW RATES OF SPEED AND ON THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243847August 14, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR BRAKE LIGHT SOCKET BURNED. IN ADDITION, THE BRAKE LIGHT WAS INSTALLED IMPROPERLY MAKING IT EXTREMELY DIFFICULT TO REMOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243864August 14, 2019
UNKNOWN OR OTHER
FORWARD VEHICLE COLLISION DETECTION AVOIDANCE ASSISTANCE SYSTEM, IS NOT FUNCTIONING. SYSTEM DOES NOT PROVIDE WARNINGS OR BRAKING. THIS A NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243937August 14, 2019
STRUCTURE:BODY
BOTH REAR DOOR LATCH ASSEMBLIES STOPPED WORKING WITHIN 1 WEEK OF EACH OTHER. DOORS APPEAR TO LOCK AND UNLOCK, HOWEVER THEY ARE NOT ABLE TO BE OPENED FROM THE INSIDE OR OUTSIDE REGARDLESS OF UNLOCKED POSITION. READ MULTIPLE REPORTS OF OTHERS EXPERIENCING THE SAME ISSUE, YET THERE IS NO RECALL. THIS IS A MAJOR SAFETY ISSUE AS I HAVE CHILDREN AND CLIENTS IN MY VEHICLE CONSISTENTLY. I CAN'T IMAGINE THE CONSEQUENCES OF SUCH AN ISSUE HAD THERE BEEN AN ACCIDENT AND A CHILD WAS TRAPPED IN THE BACK SEAT OF THE VEHICLE. I HAD TO CALL AROUND TO MULTIPLE DEALERSHIPS IN ORDER TO HAVE MY VEHICLE DIAGNOSED SINCE MY LOCAL DEALERSHIP WAS SCHEDULING APPOINTMENTS A MONTH OUT. I CALLED AND REPORTED THE PROBLEM TO CORPORATE HYUNDAI AND IT WAS DISMISSED WITHOUT MUCH CONCERN. AFTER PAYING FOR WHAT APPEARS TO BE A MANUFACTURING ISSUE, I'M VERY DISAPPOINTED AT HYUNDAI'S LACK OF CONCERN OVER SUCH A SAFETY ISSUE. MILEAGE 66,000. VEHICLE REPAIRED AT DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243997August 14, 2019
VEHICLE SPEED CONTROL
MY DAUGHTER HAS A 2016 HYUNDAI TUCSON. SHE HAS TAKEN IT TO THE DEALERSHIP A FEW TIMES BECAUSE WHEN SHE STEPS ON THE GAS IT DOES NOT WANNA GO. I'M AFRAID SHE IS GONNA HER IN AN ACCIDENT WITH HER VEHICLE NOT WANT TO MOVE WHEN IT IS STUCK IN AN INTERSECTION. I REALLY FEEL THAT THEY NEED TO LOOK AT IT AND CHECK IT AGAIN BECAUSE THERE IS DEFINITELY SOMETHING WRONG WITH IT. IT ALWAYS FEELS LIKE IT WANTS TO STALL OUT AND JUST DOES NOT WANT TO GO ANYWHERE. THANK YOU THIS HAS HAPPENED MORE THAN ONCE IT HAPPENS EVERY SINGLE TIME SHE DRIVES HER CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244005August 14, 2019
ENGINE
WAS DRIVING ABOUT 30 MPH ON A BUSY 4 LANE STREET, MY CAR STALLED WITHIN A HALF A MILE WITHOUT ANY WARNING. AFTER THE ENGINE STOPPED, MY CHECK ENGINE LIGHT AND OIL CAME ON. WAS TOWED TO MECHANIC WHERE HE STATED ENGINE DIED RELATED TO A PISTON BEARING. MY CAR HAD OIL, BUT WAS DUE FOR AN OIL CHANGE. MY CAR IS BEEN AT HYUNDAI FOR A WEEK WITH NO ANSWERS OR RESOLUTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243438August 13, 2019
SERVICE BRAKES
VEHICLE HAS 1,750 MILES. DRIVING TO WORK NOTICED THAT THE BRAKE PEDAL WAS SINKING WITHIN 2" OF FLOOR. BRAKE PEDAL FELT SPONGY. TURNED ENGINE OFF AND PUMPED BRAKE 3 TIMES, PEDAL SUNK WITHING 2" OF FLOOR. TURNED ENGINE ON, PUMPED BRAKE 3 TIMES, SAME THING HAPPEND. THE VEHICLE DID STOP BUT IN AN EMERGENCY, MAYBE IT WOULD NOT. NO FLUID LEAKS UNDER, AROUND, OR AT THE BRAKE MASTER CYLINDER AREA. TOOK VEHICLE TO DEALER (WARRANTY) BUT THEY COULD NOT GET HYUNDAI FACTORY DEALER SUPPORT LINE TO RESPOND TO THEIR INQUIRY. MECHANIC ORDERED PART TO SEE IF IT WOULD FIX THE ISSUE, BUT HYUNDAI IS OUT OF THE PART. PERHAPS THERE IS AN ISSUE AND HYUNDAI IS COVERING A BREAK DEFECT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243764August 13, 2019
POWER TRAIN
THE TRANSMISSION DOES NOT CONSISTENTLY ENGAGE PARTICULARLY FROM A STOPPED POSITION. I ALMOST HAD AN ACCIDENT WHEN COMING OUT OF A PARKING LOT ONTO A 4 LANE ROAD, I WAS TURNING LEFT. THERE WAS PLENTY OF TIME TO MAKE IT BUT THE TRANSMISSION FAILED TO ENGAGE. THE CAR ROLLED OUT ONTO THE ROAD BECAUSE I WAS ON A SMALL INCLINE AND NEARLY GOT HIT BY TRAFFIC AS THE ENGINE STRUGGLED TO ENGAGE. HYUNDAI IS AWARE OF THIS PROBLEM BUT ACCORDING TO THEM THAT'S HOW THE CAR IS SUPPOSED TO WORK. IT IS A POTENTIALLY DANGEROUS FLAW THAT THEY ARE WELL AWARE OF AN NO LONGER USE THIS SYSTEM IN 2019 TUCSON. THEY KNOW IT'S A FLAW AND REFUSE TO DO ANYTHING TO ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243168August 12, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHEN HYUNDAI SANTA FE PASS OR NEAR BY 2018 TUCSON, BLIND SPOT SENSOR SUDDENLY TURN OFF AUTOMATICALLY FOR WHILE. THEN SOME TIME PASS(MAYBE MORE THAN 30MIN), IT TURNS BACK ON. IT ONLY EFFECTS CERTAIN YEARS OF SANTA FE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243185August 12, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE MY VEHICLE WAS IN MOTION, DRIVING DOWN A MOUNTAIN HIGHWAY AT APPROX. 40 MPH THE RPM REVVED UP TO 5 RPM AND WOULD NOT COME DOWN EVEN WHEN COMING TO A COMPLETE STOP AND PUTTING IT INTO PARK. I ALSO HAVE CONSTANT HESITATION WITH THE ENGINE WHEN STOPPING AT A LIGHT IN TOWN AND THEN MOVING FORWARD FROM A COMPLETE STOP. THE CAR JERKS AND THEIR IS DELAY TO GO WHEN PRESSING THE GAS PEDAL AFTER BEING STOPPED AT A LIGHT. THE CAR WILL AT TIMES NOT GO INTO REVERSE WHEN TRYING TO BACK OUT OF A PARKING SPACE. I HAVE FOUND THAT WHEN THIS HAPPENS I HAVE TO COMPLETELY PUT CAR IN PARK AND TURN THE CAR OFF, THEN RESTART THE CAR AND PUT IT INTO REVERSE BEFORE I CAN BACK IT OUT SUCCESSFULLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243384August 12, 2019
POWER TRAIN
WE PURCHASED THIS 2017 HYUNDAI TUSCON NEW FROM DEALER. AFTER OWNING THE CAR FOR ABOUT A YEAR, THE VEHICLE BEGAN DRAMATICALLY HESITATING WHEN STARTING FROM A STOP OR WHEN SLOWING DOWN THEN REAPPLYING THE ACCELERATOR. IT WILL ALSO RAPIDLY ACCELERATE AND JERKS FORWARD IN AN UNCONTROLLED MANNER. WE HAVE HAD IT TO DEALER TWICE, WHO STATED THERE WAS NOTHING WRONG WITH THE OBD CODES AND THEY COULDN'T TELL US WHAT WAS WRONG. THE MECHANIC, INITIALS J.F. AT HYUNDAI COOL SPRINGS IN NASHVILLE TN (PHONE: 615-814-6051) DROVE THE CAR HIMSELF AND WAS ABLE TO REPRODUCE THE PROBLEM TODAY, BUT STILL SAID THERE WAS NOTHING HE COULD DO TO FIX IT. HE PROVIDE THE HYUNDAI CUSTOMER CARE LINE WHICH I CALLED TO DETERMINE THERE WERE NO SAFETY RECALLS ON THIS MODEL AT THIS TIME. NO OPTION TO SPEAK TO A HUMAN ON THE PHONE. AT THIS POINT I DO NOT FEEL THIS VEHICLE IS SAFE FOR MY TEENAGE DAUGHTER TO DRIVE UNTIL WE HAVE A RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243407August 12, 2019
ELECTRICAL SYSTEM, SEATS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY POWER CONTROLS FOR WINDOWS NO LONGER WORK. I'M ONLY ABLE TO CONTROL WINDOWS USING DRIVER CONTROLS. IN ADDITION, THE POWER CONTROL ON MY DRIVER SEAT NO LONGER WORK. MY SEAT IS STUCK IN AN UNCOMFORTABLE POSITION. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242726August 9, 2019
POWER TRAIN
WHEN ACCELERATING FROM A STOP, THE VEHICLE IS NOT RESPONSIVE YET THE RPMS INCREASE THEN MAKING IT JUMP AND SHUDDER, IT IS VERY DIFFICULT TO CONTROL YOUR SPEED WHEN ACCELERATING FROM A STOP. ADDITIONALLY, WHILE AT SLOW SPEEDS, THE VEHICLE SHUDDERS AND BUCKS. THIS OCCURS IN ANY SITUATION WHERE THE VEHICLE IS STOPPED; AT STOP SIGNS, STOPLIGHTS, STOP AND GO TRAFFIC, WHILE TURNING, ETC..I HAVE HAD THIS 2016 VEHICLE FOR ONE WEEK AND THE DID CHECK SAFETY RECALLS FOR THE VIN. THERE WERE NO UNRESOLVED RECALLS FOR THIS VEHICLE. HOWEVER, I SEE THAT A RECALL CONCERNING THIS ISSUE WAS ISSUED FOR MY SAME YEAR, MAKE, AND MODEL. AFTER DOING SOME RESEARCH, I HAVE FOUND HUNDREDS OF SIMILAR REPORTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242434August 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, THE ENGINE SEIZED, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED OR REBUILT DUE TO BEARING WEAR. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242641August 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAPPY HYUNDAI (9121 S CICERO AVE, OAK LAWN, IL 60453, (708) 422-9300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242380August 7, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
AT APPROXIMATELY 6:10 PM ON WEDNESDAY 8/7/19, I WAS ON AN OUTLYING ROAD TURNING ON A ROUNDABOUT, I HAD SLOWED TO APPROXIMATELY 15 MPH TO ENTER THE ROUNDABOUT AND WAS ACCELERATING TO EXIT IT, WHEN MY 2017 HYUNDAI TUSCON SPONTANEOUSLY AND WITHOUT WARNING SHUT OFF. THE CAR SLOWED AND THE SCREENS WENT BLACK. I WAS ABLE TO GET TO THE SHOULDER BEFORE IT STOPPED COMPLETELY AND TURN MY HAZARD LIGHTS ON. I WAITED A FEW SECONDS AND TRIED THE CAR, IT STARTED RIGHT UP. I TURNED AROUND AND WENT HOME (8 MINUTE TRIP, ALONG OUTLYING ROADS) I AM UNSURE WHICH COMPONENT CAUSED THE MALFUNCTION THAT CAUSED MY CAR TO SPONTANEOUSLY SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241671August 5, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
FROM STOP TO 30 MPH INTERMITTENT HESITATION. DANGEROUS WHEN TRYING TO MERGE FOR DON'T KNOW IF CAR WILL MOVE OR NOT. IT 'BUCKS' FROM START TO ACCELERATION INTERMITTENTLY. FROM LOW SPEED TO TRY TO ACCELERATE DOESN'T ALWAYS WANT TO ACCELERATE. DUAL CLUTCH SEEMS TO BE THE PROBLEM AND MAYBE SOMETHING ELSE. HYUNDAI SERVICE DID NOTHING TO HELP WITH THIS PROBLEM, JUST 'LIVE WITH IT'. WOULD THEY LIKE THEIR TEENAGER DRIVING SUCH A CAR?? SOME TIMES CAR LURCHES FORWARD TOO INSTEAD OF HESITATION. GAS MILEAGE TERRIBLE TOO. NOT GETTING WHAT THEY SAID, 18-20 MPH, ONCE IN AWHILE 25 OR 30.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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